Sold by: New Relic
Deployed on AWS
AWS Free Tier
New Relic's official integration to set up the New Relic Infrastructure agent on new images through Amazon EC2 Image Builder.
4.4
Overview
This product extends the value of New Relic and without it, this has very limited utility. New Relic has both a free tier and an enterprise tier account options available.
This integration contains the component for Amazon's EC2 Image Builder that will allow you to install the latest New Relic Infrastructure Agent on all instances created from the applied image. This integration utilizes Amazon's Secrets Manager to pull your New Relic License Key and AccountId for the agent setup.
Installing the New Relic agent gives you real-time visibility into your EC2 instances, and is an essential tool for monitoring, troubleshooting, and optimizing your cloud infrastructure.
Highlights
- Easily set up and monitor your Amazon EC2 Instances with the New Relic infrastructure agent.
- Save time by letting this integration add the New Relic agent to new instances based on the Amazon Machine Image[AMI] created.
Details
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Linux
Deployed on AWS
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
Vendor refund policy
no refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
IBComponentDOTitle
Supported services:
- Amazon EC2 Image Builder
EC2 Image Builder Component
EC2 Image Builder is a fully managed AWS service. It automates creation, management, and deployment of custom, secure, and up-to-date server images. After procurement, use the EC2 Image Builder console/API to include this third-party component in golden images for future EC2 instances.
Version release notes
Launch release for New Relic Infrastructure on EC2 Image Builder
Additional details
Usage instructions
To configure the New Relic agent setup, set your license ingest key and accountID in AWS Secrets Manager, and include this component in your EC2 Image Builder configuration. You will need to ensure you have the correct permissions to pull your New Relic License key secrets from AWS Secrets Manager and Parameter Store. You'll also need to set the parameter in the component to the name of your accountId and Secret in AWS Secrets Manager.
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source, and the New Relic Community. Learn more about these in our Finding Help Doc
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Purva K.
Unified Observability with Effortless Setup
Reviewed on Jan 13, 2026
Review provided by G2
What do you like best about the product?
I really like the synthetic monitoring functionality within New Relic. It mimics human interactions as if a person is logging in, and we can deploy scripts that work on time windows, either from private or public locations. I also love how easy it is to set up with straightforward New Relic documentation that's in easy-to-read and understand language. This helps a lot with installing agents for our applications and integrating with Azure workloads, making it really seamless to get data from Azure into New Relic. Moreover, New Relic is a unified observability solution that shows me every small detail about my application, from memory usage to throughput and response times, giving all the insights and metrics I need.
What do you dislike about the product?
Not really anything that I dislike about NR, it really does it's job very impressively.
What problems is the product solving and how is that benefiting you?
New Relic solves every problem related to understanding what my applications are facing or will face. It shows small details like memory usage, throughput, and API response times, providing unified observability and insights into application metrics. It really helps our team as well we have created custom dashboards for our team using NRQL queries and it really helps my team to get insights.
Financial Services
Effortless Setup and User-Friendly Experience
Reviewed on Jan 06, 2026
Review provided by G2
What do you like best about the product?
new relic has ease of use and implementation
What do you dislike about the product?
The main downside is the pricing and cost predictability. As data ingestion grows, especially with logs and custom metrics, costs can increase quickly and are not always easy to forecast.
What problems is the product solving and how is that benefiting you?
New Relic helps us solve the problem of limited visibility across distributed systems. Earlier, we had to rely on multiple tools to understand application performance, infrastructure health, and logs, which made troubleshooting slow and reactive.
Nithin r.
All-in-One Monitoring Powerhouse with Deep Insights
Reviewed on Dec 19, 2025
Review provided by G2
What do you like best about the product?
I like New Relic's ability to bring everything into one unified observability platform with real-time dashboards, distributed tracing, and seamless integration. It helps our DevOps team detect anomalies early and reduce downtime. The customizable and intuitive dashboards make it easier to stay ahead of issues. We also benefit from the improved visibility across our application and infrastructure, stronger distributed tracing, and deep insights that enhance collaboration between teams. Integration with tools like Slack and AWS makes monitoring seamless and quickly becomes a part of our daily workflow. I appreciate the straightforward initial setup, supported by clear documentation that allows for smooth integration.
What do you dislike about the product?
New Relic is great overall, but the pricing can get expensive as usage grows, and the interface can feel overwhelming at first with its many features. Some advanced tools like NRQL queries have a steep learning curve, and occasional delays in data updates mean monitoring isn't always perfectly real-time.
What problems is the product solving and how is that benefiting you?
We use New Relic to monitor cloud-based services and performance, detect anomalies early, and reduce downtime. It improves performance visibility, helps track application health, reduces resolution time, and offers customizable dashboards and alerts for proactive issue management.
Swapnil D.
Real-Time Data and Optimistic Charts Make Insights Effortless
Reviewed on Dec 19, 2025
Review provided by G2
What do you like best about the product?
Real Time data
Optimistic charts
easily understanding
Optimistic charts
easily understanding
What do you dislike about the product?
few functionalities can be improved
support for older data
support for older data
What problems is the product solving and how is that benefiting you?
Application Performance monitoring
Logs analysis
container/Server monitoring
Java Profiling
Logs analysis
container/Server monitoring
Java Profiling
Events Services
Powerful APM Tool with Exceptional UI and Dashboard Features
Reviewed on Dec 18, 2025
Review provided by G2
What do you like best about the product?
I really loved the UI and enhanced UI capabilities. Like i can get all infra related dashboards, logs, metrics, traces. A very powerful APM tool and specially the NRQL
What do you dislike about the product?
As a new user sometime it gets difficult to get adjusted because of so much features. Learning NRQL take some time. But since AI is booming that issue is also getting eliminated
What problems is the product solving and how is that benefiting you?
It really does help me track down the issues of my AWS services and my domain related hits.