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    New Relic Japan KK: the Observability Platform

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    New Relic combines configuration monitoring and real-time health metrics with a dynamic, tag-driven approach to dashboards and alerting to easily visualize, analyze, and troubleshoot your entire AWS infrastructure including SAP.

    Overview

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    New Relic is an Intelligent Observability Platform providing engineers with full visibility into the performance of their AWS cloud services alongside their entire stack. New Relic includes:

    • Telemetry Data Platform to ingest, analyze, and alert on all your metrics, events, logs, and traces
    • Full-Stack Observability to quickly visualize and troubleshoot your entire software stack in one connected experience
    • Applied Intelligence to automatically detect anomalies, correlate issues and reduce alert noise

    New Relic offers developers deep integration across AWS' technology stack, making it easy for technology teams to send telemetry data from AWS services into New Relic to observe the health and performance across their full AWS environment, from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon CloudWatch, and AWS Distro for OpenTelemetry.

    New Relic for SAP Monitoring: New Relic offers a best-of-breed observability solution specifically designed for SAP environments to eliminate business process interruptions. It provides one-step observability across SAP and non-SAP applications with built-in, agentless SAP integration and out-of-the-box functionality that delivers immediate business value.

    Superior RISE Support: Our agentless architecture is ideal for RISE with SAP environments, offering a fast, lightweight, and non-invasive way to gain full-stack visibility.

    Choose to purchase New Relic or gain access to the New Relic free tier from the AWS Public MarketPlace at https://aws.amazon.com/marketplace/pp/B08L5FQMTG  .

    For custom pricing, EULA, or a private contract, please contact AWSMarketplace@newrelic.com  for a private offer.

    Highlights

    • Ingest, analyze, and alert on all your metrics, events, logs, and traces-in one place.
    • Quickly visualize and troubleshoot your entire software stack in one connected experience to automatically detect anomalies, correlate issues, and reduce alert noise.
    • Provide unique agentless monitoring for ABAP systems along with support for SAP RISE, ECC, S/4HANA, BTP, CALM, Fiori, Ariba, PI/PO, BW and 175+ monitoring points with insights into CPU, HANA/non-HANA databases, RFC details, backgrd jobs, and IDoc.

    Details

    Delivery method

    Deployed on AWS
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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    New Relic Japan KK: the Observability Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    NR Platform
    NR platform with no overages
    $100,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.

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    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source Projects, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ). https://support.newrelic.com/ 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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