Sold by: MessageGears
Deployed on AWS
MessageGears is a cross-channel marketing platform that helps enterprise organizations build loyalty and drive more revenue through context-rich customer experiences. By connecting directly to your data sources with no layers in between, MessageGears unlocks unlimited customer attributes and delivers highly personalized campaigns across email, SMS, mobile, paid media, and more. Trusted by leading global enterprises, MessageGears powers personalized engagement at enterprise scale throughout the customer lifecycle.
Overview
MessageGears is a cross-channel marketing platform built for B2C organizations managing complex customer lifecycles at enterprise scale.
By connecting directly to cloud data warehouses such as Amazon Redshift, Snowflake, Google BigQuery, and Databricks, MessageGears enables marketers to activate customer data where it already resides. With direct access to rich, real-time customer data, marketing teams can build audiences, personalize campaigns, and orchestrate customer journeys using virtually unlimited attributes while maintaining strong data governance and security. MessageGears helps organizations deliver personalized engagement across email, SMS, mobile push, in-app messaging, web push, and additional marketing channels from a single platform. Marketers can create automated journeys using behavioral triggers, audience segmentation, conditional logic, and real-time decisioning to support use cases such as onboarding, cart recovery, transactional communications, loyalty programs, and customer re-engagement. The platform also integrates with paid media platforms, direct mail providers, loyalty solutions, and hundreds of other technology partners, allowing organizations to activate consistent audiences and coordinate customer engagement across their entire marketing ecosystem. Built for enterprise performance, MessageGears supports high-volume messaging, advanced personalization, and reliable global delivery while giving marketing teams the flexibility to execute sophisticated campaigns using the most current customer data available.
Highlights
- Turn your entire customer dataset into smarter, real-time personalization. No data movement required. MessageGears data-native approach means every attribute that your team can query in the warehouse (behavioral events, transactional history, ML scores, computed fields, etc.) is instantly available for audience segmentation and campaign execution. The result: faster time-to-launch, stronger governance, and personalization that's never limited by what fits in a separate marketing database.
- Deliver the right message, on the right channel, the moment it matters. MessageGears real-time journey orchestration engine automates context-rich customer experiences across email, SMS, mobile push, web push, and in-app messaging. Everything is powered by live, native data at the source. Choose the execution path that fits each flow's required personalization depth, latency, and cost. Every journey can be built with precision and intention to meet your business needs exactly.
- Achieve true campaign cohesion by activating one source of truth everywhere your customers are. Beyond native channel execution, MessageGears also syncs warehouse-native audiences directly to paid media platforms, direct mail vendors, loyalty programs, and hundreds of other marketing partners. No duplicating data or rebuilding segments per channel. Real-time targeting stays consistent across your entire ecosystem, from the warehouse to every tool in your stack.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
MessageGears Platform | 150K MAU and mobile tracked users; 4M emails; 2 IPs; 600K U.S. SMS; unlimited push; unlimited endpoint activation; standard deliverability package; ongoing support | $85,000.00 |
Dimensions summary
This listing offers one contract package covering the full cross-channel platform. You pay for a bundle that includes defined volumes: 150K monthly active and mobile tracked users, 4 million emails, 2 IP addresses, and 600K U.S. SMS messages. Push notifications and endpoint activation come with no usage caps. The standard deliverability package and ongoing support are built in. Pricing does not scale per channel or per message within these limits. Instead, you commit to one set bundle of included volumes across email, SMS, push, and activation.
Top-of-mind questions for buyers
An MAU is a tracked customer profile active within the billing month, including mobile tracked users across push and in-app channels. Each unique profile counts once, regardless of how many channels reach them. The 150K figure caps the active audience you message within the contract period.
The package meters each channel against its own limit: 150K MAU, 4 million emails, and 600K U.S. SMS messages. These volumes apply independently within the contract. Push notifications and endpoint activation carry no usage caps. You can activate unlimited data attributes and endpoints at no extra charge.
The 2 IP addresses are dedicated sending addresses used to deliver your email. The standard deliverability package adds support focused on protecting your domain reputation and inbox placement. Both are built into the contract bundle rather than billed separately or per message.
www.messagegears.com+2
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Vendor refund policy
MessageGears AWS Marketplace subscriptions are sold as annual subscriptions. All purchases are non-refundable except where required by applicable law.
Refunds may be considered, at MessageGears' sole discretion, in limited cases such as duplicate purchases, billing errors, or other exceptional circumstances.
Customers may cancel automatic renewal at any time. Cancellation applies to future renewals only and does not entitle the customer to a refund for the current subscription term.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
MessageGears customers get direct access to a dedicated success team, not a generic support queue. Every account is paired with a named point of contact who understands both the platform and your business goals, from initial onboarding through ongoing optimization.
Support is available via Slack, email, phone, and a transparent ticket tracking system. The MessageGears team works directly with your technical and marketing stakeholders to resolve issues quickly and help you get the most out of the platform. Support for urgent issues runs 24/7/365 with a 15-minute response SLA, so global teams running mission-critical campaigns always have a path to a real human.
In addition to responsive support, customers have access to a robust documentation hub full of user guides, technical information, and best practices to help teams self-serve when they prefer to find an answer directly. MessageGears also provides deeper strategic consulting, custom engineering, campaign execution, and managed services on request.
Email: support@messagegears.com
Support portal: https://support.messagegears.com
Documentation hub:
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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