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    CleverTap All-In-One Customer Engagement Platform

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    Sold by: CleverTap 
    CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers.
    Listing Thumbnail

    CleverTap All-In-One Customer Engagement Platform

     Info
    Sold by: CleverTap 

    Overview

    CleverTap is an all-in-one engagement platform that helps consumer brands create personalized experiences to retain their valuable customers. CleverTap is trusted by over 2000 customers, including TiltingPoint, Big Fish, Jio, ESPN Cricinfo, English Premier League, Zomato, Papa Johns, Paytm, TD Bank, Carousell, and AirAsia to increase Customer Lifetime Value.

    The platform is powered by TesseractDB(TM) - the world is first purpose-built database for customer engagement, offering both speed and economies of scale. With CleverTap is unique AI capabilities, you can predict churn, identify the segment of users who will most likely convert, show personalized recommendations, deliver messages at the optimal time, and run growth experiments with confidence.

    Highlights

    • Omni-channel Customer Engagement
    • Product and Marketing Analytics
    • AI-Driven Personalization

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    CleverTap All-In-One Customer Engagement Platform

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    1-month contract (12)

     Info
    Dimension
    Description
    Cost/month
    Overage cost
    Custom Plan-Advanced
    Customized Plan with add-ons for 40K+ MAU
    $100,000.00
    -
    Custom Plan-Cutting Edge
    Customized Plan with add-ons for 40K+ MAU
    $200,000.00
    -
    Essentials: 5,000 MAU
    Essentials plan for startups with upto 5K Monthly Active Users
    $75.00
    -
    Essentials: 20,000 MAU
    Essentials plan for startups with upto 20K Monthly Active Users
    $250.00
    -
    Essentials: 40,000 MAU
    Essentials plan for startups with upto 40K Monthly Active Users
    $500.00
    -
    Datapoints Plan
    Datapoints plan for Gaming clients
    $200,000.00
    Essentials Datapoint Plan
    Essentials Datapoint Plan
    $75.00
    Advanced Datapoint Plan
    Advanced Datapoint Plan
    $250.00
    Cutting-Edge Datapoint Plan
    Cutting-Edge Datapoint Plan
    $500.00
    Integration Services
    Integration Services
    $10,000.00
    -

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Additional Usage fee per 100 MAU
    $1.50

    Vendor refund policy

    Non-refundable

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    Legal

    Vendor terms and conditions

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    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    600 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Prajwal R.

    Customer Engagement Superpower for Finance Industry

    Reviewed on Mar 06, 2025
    Review provided by G2
    What do you like best about the product?
    The best thing about clevertap is it is very easy to use and there are lots of features available
    What do you dislike about the product?
    Customer support needs to be enhanced and need quick support
    What problems is the product solving and how is that benefiting you?
    Analytics are helping to find new segments and also helps to ease the way of engagement
    Janesia D.

    Smart and easy tool

    Reviewed on Mar 04, 2025
    Review provided by G2
    What do you like best about the product?
    It has made it easy for me to send the right messages to the right people. The automation features save a lot of time, and I like how I can track customer activity in real time. The UI and the dashboard is clear, and the analytics help me make better decisions. All in all it's a really great tool
    What do you dislike about the product?
    Some features take time to understand and the pricing is also a bit high for a freelancer.
    What problems is the product solving and how is that benefiting you?
    It helps me keep customers interested by sending them messages based on their actions which has made the process very easy for me.
    Vinita D.

    Great Tool for Customer Engagement

    Reviewed on Feb 27, 2025
    Review provided by G2
    What do you like best about the product?
    It is really easy to use and has lots of good features. I love how it helps me track what my customers are doing and send them personalized messages at the right time. The dashboard is also very simple to understand
    What do you dislike about the product?
    The setup was a little tricky at first. Also, the pricing is on the higher side.
    What problems is the product solving and how is that benefiting you?
    It has helped me reach the right customers at the right time which helped increase customer engagement and loyalty.
    Nikita R.

    Excellent Interface and speed

    Reviewed on Feb 05, 2025
    Review provided by G2
    What do you like best about the product?
    Interface and self-explanatory Platform is best.
    What do you dislike about the product?
    Company Product and CT has not synced well, leading to some restrictions while using the features
    What problems is the product solving and how is that benefiting you?
    CRM Marketing
    Telecommunications

    Powerful Customer Engagement & Retention Platform

    Reviewed on Jan 30, 2025
    Review provided by G2
    What do you like best about the product?
    CleverTap has been a game-changer for our customer engagement and retention strategy. With its advanced segmentation, automated campaigns, and real-time analytics, we can create personalized experiences that keep our users engaged and coming back to our app.
    What do you dislike about the product?
    The need to depend on developers for certain configurations. A no code approach would make the operations easier.
    What problems is the product solving and how is that benefiting you?
    User retention and churn reduction
    Engage users proactively
    Personalization
    A/B testing
    View all reviews