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    CleverTap All-In-One Customer Engagement Platform

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    Sold by: CleverTap 
    CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers.
    Listing Thumbnail

    CleverTap All-In-One Customer Engagement Platform

     Info
    Sold by: CleverTap 

    Overview

    CleverTap is an all-in-one engagement platform that helps consumer brands create personalized experiences to retain their valuable customers. CleverTap is trusted by over 2000 customers, including TiltingPoint, Big Fish, Jio, ESPN Cricinfo, English Premier League, Zomato, Papa Johns, Paytm, TD Bank, Carousell, and AirAsia to increase Customer Lifetime Value.

    The platform is powered by TesseractDB(TM) - the world is first purpose-built database for customer engagement, offering both speed and economies of scale. With CleverTap is unique AI capabilities, you can predict churn, identify the segment of users who will most likely convert, show personalized recommendations, deliver messages at the optimal time, and run growth experiments with confidence.

    Highlights

    • Omni-channel Customer Engagement
    • Product and Marketing Analytics
    • AI-Driven Personalization

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    CleverTap All-In-One Customer Engagement Platform

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    1-month contract (12)

     Info
    Dimension
    Description
    Cost/month
    Overage cost
    Custom Plan-Advanced
    Customized Plan with add-ons for 40K+ MAU
    $100,000.00
    -
    Custom Plan-Cutting Edge
    Customized Plan with add-ons for 40K+ MAU
    $200,000.00
    -
    Essentials: 5,000 MAU
    Essentials plan for startups with upto 5K Monthly Active Users
    $75.00
    -
    Essentials: 20,000 MAU
    Essentials plan for startups with upto 20K Monthly Active Users
    $250.00
    -
    Essentials: 40,000 MAU
    Essentials plan for startups with upto 40K Monthly Active Users
    $500.00
    -
    Datapoints Plan
    Datapoints plan for Gaming clients
    $200,000.00
    Essentials Datapoint Plan
    Essentials Datapoint Plan
    $75.00
    Advanced Datapoint Plan
    Advanced Datapoint Plan
    $250.00
    Cutting-Edge Datapoint Plan
    Cutting-Edge Datapoint Plan
    $500.00
    Integration Services
    Integration Services
    $10,000.00
    -

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Additional Usage fee per 100 MAU
    $1.50

    Vendor refund policy

    Non-refundable

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

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    545 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Alankar M.

    Achieve great things with great features

    Reviewed on Nov 28, 2024
    Review provided by G2
    What do you like best about the product?
    Amazing options to customise communications and improve user experience
    What do you dislike about the product?
    The data representation seems inadequate and not great for visualisations etc. Not meant to be accurate
    What problems is the product solving and how is that benefiting you?
    Clevertap has achieved greatly in template editing and customisations which allows users to be more creative and precise in their campaigns.
    Shalom F.

    Clevertap Emerging CRM software tool

    Reviewed on Nov 28, 2024
    Review provided by G2
    What do you like best about the product?
    Easy to navigate, CRM tool with a plethora of services for Campaign management, with dedicated customer support and easy to implement campaigns and communications along with cohorting and segmenting
    What do you dislike about the product?
    Has more scope of integration,and sometimes lags when overloaded with too much content.
    What problems is the product solving and how is that benefiting you?
    End to end campaign management with proper segmenting for channel communication.
    Shalom F.

    Clevertap - Great tool for CRM and end to end campaign management

    Reviewed on Nov 26, 2024
    Review provided by G2
    What do you like best about the product?
    Clevertap has a smooth and easy to navigate functions with dedicated space for analytics, campaign scheduling and management along with a plethora of channels to execute campaigns and it's always on the lookout with additions of up to date features and tools required as per market conditions.
    What do you dislike about the product?
    Sometimes lags with over storage of data.
    What problems is the product solving and how is that benefiting you?
    It helps with end to end campaign management and execution and helps plan out campaigns and segmentations
    Alankar M.

    Has the potential to be a leader

    Reviewed on Nov 26, 2024
    Review provided by G2
    What do you like best about the product?
    Good numebr of options to edit and develop a user experience
    What do you dislike about the product?
    Needs lot of refinement in UI & Data accuracy
    What problems is the product solving and how is that benefiting you?
    It has helped me more options and freehand in editing emails, more than HubSpot has. I like the extent to how much templates can be edited.
    Anuj G.

    All ooin one automation tool for Marketing automation and personalization

    Reviewed on Nov 20, 2024
    Review provided by G2
    What do you like best about the product?
    Integration is very easy with any 3 party tool and very easy to use
    What do you dislike about the product?
    Some times the CSM replies very late, and the suppport team is bit slower
    What problems is the product solving and how is that benefiting you?
    Website Personalization and New Journey were veruy easy to make
    View all reviews