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customer retention and upselling the bar
What do you like best about the product?
this hlpe in raising the bar and upseelng our oridtct thrugh amaizng emaik feature we ca scgedue an ddo the target marketingthorugh the maier swhich gelped in gain the best resukts for the overal correct this
What do you dislike about the product?
Pricing figures can be restructured, and this will help us gain an advantage from these tools.
What problems is the product solving and how is that benefiting you?
Upselling and upscaling the business while maintaining a good retention rate of existing customers.
Good Experience Overall, Just a Few Hiccups
What do you like best about the product?
’ve been using Clevertap for a little while now and honestly, I’m impressed with how clean and simple it is to get started. The design feels modern and the performance is pretty smooth, which makes it easy to rely on day to day. Best way to retain customer.
What do you dislike about the product?
pricing can be improved and they can offer some better deals, this will definitely help more small business to understand the game of customer retention.
What problems is the product solving and how is that benefiting you?
It helped me understand customer behaviour and work on retaining them through emails. CleverTap’s regular suggestions also helped me sustain my current customers while creating opportunities to gain new ones.
Tool to help you understand Customer Behaviour
What do you like best about the product?
It helps me understand the customer pattern and this way I can easily make the changes in our strategies to get the desire results.
What do you dislike about the product?
The cost can be bit more reasonable this way we can we leaverage this more.
What problems is the product solving and how is that benefiting you?
It is helping me understand the consumer behaviour and resolving the issue in our business. It is really helpful and easy to use tool.
Easy to use and handle all the execution across channels
What do you like best about the product?
Day to Day execution is simple and also I live the journey things it's really simple and impactful and some pointers that mentioned below.
-Customer Segmentation
-RFM Analysis
-Emailers
-Boards
-Customer Segmentation
-RFM Analysis
-Emailers
-Boards
What do you dislike about the product?
I think analytics could me more simpler.
What problems is the product solving and how is that benefiting you?
-Targeting right users by segmenting them with their behaviour
-Insight like CTR, Conversions, Revenue etc
- Building Reports
-A/B Testing
-Insight like CTR, Conversions, Revenue etc
- Building Reports
-A/B Testing
Awesome tool for CRM
What do you like best about the product?
Customer journy and CRM, Marketing flow - easy intergration
What do you dislike about the product?
cost is bit higher, Also support we get from clevertap is not good
What problems is the product solving and how is that benefiting you?
CRM
An easy tool to manage the emails capturing
What do you like best about the product?
The platform makes it super easy to create and send personalized email campaigns. The drag-and-drop builder is really intuitive, so you don’t need to be a design expert to make things look great. Plus, the ability to segment your audience based on real-time data has been wont
What do you dislike about the product?
Pricing can be done bit reasonable so small business can manage to use this amazing tool too.
What problems is the product solving and how is that benefiting you?
Reducing the churn rate, by using this tool we make them our clients again.
The right tool for good retention rate
What do you like best about the product?
It is an amazing tool as it helps us draft and send good emails to users, understand the churn rate and minimize it, and convert it to gain maximum retention. This tool makes it very easy and supportive for me to work on this and achieve results. Easy to install and use.
What do you dislike about the product?
CleverTap pricing can be cut down to a more reasonable rate, apart from that, the new features are really amazing. No complaints — it's a great tool
What problems is the product solving and how is that benefiting you?
his helps me understand user behavior, and accordingly, we work to improve our product. Customer mapping helps us increase our retention rate more effectively.
AI Features of Clevertap is amazing
What do you like best about the product?
In the fast-paced world of digital marketing, finding a platform that effortlessly combines user engagement, analytics, and automation can feel like chasing a mythical creature. Enter CleverTap – a robust solution that brings all these elements together in one unified platform.
What do you dislike about the product?
CleverTap's pricing structure, particularly for small businesses. One review highlighted that the cost can be high for smaller companies, making it a less viable option for those with limited budgets.
What problems is the product solving and how is that benefiting you?
By integrating data from various sources into a single platform, CleverTap provides a comprehensive view of each customer. This unified profile enables businesses to understand user behavior more effectively and tailor their marketing strategies accordingly.
Most expensive way to analyse product
What do you like best about the product?
Clevertap is very structured. The way it captures the information is very organised and is easy to look for data.
What do you dislike about the product?
It is very expensive.
Doesn’t store data over an year.
Doesn’t store data over an year.
What problems is the product solving and how is that benefiting you?
Clevertap lets me record user level data in terms of events and properties.
Easy to create segments and create and push campaigns for them.
Easy to create segments and create and push campaigns for them.
Our Growth Journey – CleverTap Truly Delivers
What do you like best about the product?
CleverTap has been a true growth partner for us. It helped us deeply understand our users and create meaningful, personalized experiences at scale. From onboarding to re-engagement, the journey builder made it easy to connect with the right users at the right time.
What do you dislike about the product?
Even though it's packed with amazing tools for understanding your customers and getting them to stick around, it can feel pretty overwhelming to actually dive in and use everything it offers.
What problems is the product solving and how is that benefiting you?
Here are a few more quick ways CleverTap helps you perfect that customer journey:
Segments and Personalizes Messages: It helps you group similar customers together (like "new users who abandoned a cart") and then send them specifically messages that truly resonate. No more one-size-fits-all emails!
Predicts Future Behavior: CleverTap uses AI to actually guess what your customers might do next. This means you can proactively engage them before they even think about leaving, or nudge them towards a purchase you know they're likely to make.
A/B Tests Every Step: You can easily test different versions of your messages or journey paths to see what works best. This takes the guesswork out of optimizing and ensures you're always improving the customer experience.
Segments and Personalizes Messages: It helps you group similar customers together (like "new users who abandoned a cart") and then send them specifically messages that truly resonate. No more one-size-fits-all emails!
Predicts Future Behavior: CleverTap uses AI to actually guess what your customers might do next. This means you can proactively engage them before they even think about leaving, or nudge them towards a purchase you know they're likely to make.
A/B Tests Every Step: You can easily test different versions of your messages or journey paths to see what works best. This takes the guesswork out of optimizing and ensures you're always improving the customer experience.
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