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A great tool to Increase User Engagement
What do you like best about the product?
1. Personalization & Automation, automatically drive specific marketing actions to each user through their past/current behavior or my custom lists.
2. Real-time tracking and available to run A/B tests, so I can monitor my campaign performance.
3. Clevertap AI feature (Intent-based segmentation) helps me specifically predict users with high uninstall rates so I can take appropriate actions to retain them.
4. Frequently receive good-fit solutions/guidelines from CleverTap's consultant based on my needs.
2. Real-time tracking and available to run A/B tests, so I can monitor my campaign performance.
3. Clevertap AI feature (Intent-based segmentation) helps me specifically predict users with high uninstall rates so I can take appropriate actions to retain them.
4. Frequently receive good-fit solutions/guidelines from CleverTap's consultant based on my needs.
What do you dislike about the product?
CleverTap documentation is quite confusing, so I frequently needed assistance from the customer support team.
What problems is the product solving and how is that benefiting you?
I have different user segments with different levels of loyalty and behavior, CleverTap helps me identify these user segments and automate marketing campaigns to increase user engagement.
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Easy Adoption For Starters, Future Proofing to Get More Advanced
What do you like best about the product?
For starters like us, what I appreciate most about CleverTap is how 1. It is easy to use and adopt (very user friendly) and 2. how the Clevertap support team is there to make sure our organization can get better and better.
What do you dislike about the product?
Limited to communication / engagement platforms. It has a potential to become an "all in one platform" for CRM
What problems is the product solving and how is that benefiting you?
Primarily on Marketing Automation - being able to send out communications delivery to our target customer base when and how we want it. It also has good analytics and dashboards that allows us to identify and refine our campaign set ups month on month.
Great for analysis
What do you like best about the product?
The analysis is great, along with that the thing of having more features to personalise the use experience easily is good.
What do you dislike about the product?
Some times, some features take tech intervention to integrate causing some dealy in the begining, other wise it is good once everything is set up.
What problems is the product solving and how is that benefiting you?
We are trying to improve the funnel conversion rates through personalisation and retargetting, that is where Clevertap is helping us with personalised retargetting to improve the conversion rates. We were able to use the flows under the analytics section to understand the user behaviour, where in the users were hopping back and forth between the different pages to make the final decision, this insight we would not have been able to draw out with the visual representation of the journey.
Customer Journey Mapping Strategies For Retention
What do you like best about the product?
- Ease of Implementation
- Customer Segementation Paramters
- Good Customer Support
- Mapping Journeys and creating automation is much easier
- Customer Segementation Paramters
- Good Customer Support
- Mapping Journeys and creating automation is much easier
What do you dislike about the product?
- Initially for first time user a bit difficult but later it become easy
What problems is the product solving and how is that benefiting you?
Quick Mapping of their journey on website and utilizing it
Smart and Effective Tool for Retention marketing
What do you like best about the product?
- Segmentation of the users
- Personalized push notifications and emailers
- The analytical dashboard is impressive
- The UI of the platform makes it easier for a beginner to use
- Personalized push notifications and emailers
- The analytical dashboard is impressive
- The UI of the platform makes it easier for a beginner to use
What do you dislike about the product?
- Onboarding time
- Not suitable for smaller business (pricing wise)
- Not suitable for smaller business (pricing wise)
What problems is the product solving and how is that benefiting you?
Segmentation and Retargeting the audience
Greatly amplified ease of mobile marketing!!
What do you like best about the product?
Detailed analytics of my customer journey. Helps greatly in planning my customer journey and mobile marketing. The team for customer support was ever ready to get on a call and clear doubts
What do you dislike about the product?
The features and dashboard can get overwhelming for a new user, but easy to learn as we use and integrate
What problems is the product solving and how is that benefiting you?
Clevertap is a great tool for streamlining mobile marketing by giving me detailed analytics on my customers and their journeys, which helps me plan my marketing journeys better
Great tool for Marketing & Analytics
What do you like best about the product?
1. Tool is bug free
2. Great support by Amey as my CSM
3. Email Onboarding was done as a brisk pace, Tejas ensured the email deliverability is high and it continues to be on good stead
4. Harshitha from the onboarding team really helped us in integrating the sdk to our website and helped in integrating other tools as well
5. Anoop helped us in kicking off whatsapp pretty smoothly
2. Great support by Amey as my CSM
3. Email Onboarding was done as a brisk pace, Tejas ensured the email deliverability is high and it continues to be on good stead
4. Harshitha from the onboarding team really helped us in integrating the sdk to our website and helped in integrating other tools as well
5. Anoop helped us in kicking off whatsapp pretty smoothly
What do you dislike about the product?
Onboarding takes a fair amount of time, but once onboarded, everything is smooth
What problems is the product solving and how is that benefiting you?
Great analytics to understand the user behaviour, demographics, journeys. Really helps us in identifying the right cohort to target.
CleverTap: Intelligently positioned to help you Tap customers for Good
What do you like best about the product?
Its a truly clever AI-Powered intent engine designed to tap and retain forever by unlocking limitless customer value. Absolutely empowering, positively intentional, with capacity for personalized journeys that drive business and mutually beneficial relationships.
What do you dislike about the product?
Well, considering it doesn't come cheap, it sometimes has performance issues that leave you wondering what's up. But it gets going, it taps like no one's business. Making it worthwhile at the end of the day.
What problems is the product solving and how is that benefiting you?
It activates the tools, channels and campaigns to target, tap and retain forever through personalized outreach. Enabling faster roi, improved business outcomes and growth.
User friendly interface & customer support
What do you like best about the product?
I used clevertap for one of my usecase to send push notifications to our mobile users which are registered on clevertap.
- With user friendly interface I was easily able to configure campaigns to send the
notifications and track the stats in the campaign only.
- Very helpful customer support, I was facing issues in understanding their api
documentation, so for that I contacted customer support and in no time their support
team contacted me to schedule a call with me to understand the issue and resolve it
quickly.
- With user friendly interface I was easily able to configure campaigns to send the
notifications and track the stats in the campaign only.
- Very helpful customer support, I was facing issues in understanding their api
documentation, so for that I contacted customer support and in no time their support
team contacted me to schedule a call with me to understand the issue and resolve it
quickly.
What do you dislike about the product?
Clevertap API documentation can be more understable. I faced difficulty understanding current documentation fulfilling my usecase, so have to customer support to understand it better.
What problems is the product solving and how is that benefiting you?
Few months back I got a requirement to send push notifications to mobile customers. So I found clevertap push notification, its user friendly interface and customer support helped me integrate push notification clevertap apis in no time. Currently service is live on production using clevertap push notification service which is solving our usecase.
"RELIABLE OPTIMUM ONLINE PRODUCT AND SERVICES ADVERTISING"
What do you like best about the product?
Improved and incredible online mobile E-Marketing optimisation campaign and ROI.
Sales analytics and optimisation.
Available and affordable.
Sales analytics and optimisation.
Available and affordable.
What do you dislike about the product?
It has nothing wrong since it meets all.
What problems is the product solving and how is that benefiting you?
Conducting superstitious and optimum online marketing analytics, digital products and services promotion, marketing and advertising.
Customer journey tracking and analysis.
Customer journey tracking and analysis.
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