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    FileCloud

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    Sold by: FileCloud 
    Deployed on AWS
    AWS Free Tier
    Hyper-Secure File Sharing, Sync, Backup and Remote Access for Businesses
    4.5

    Overview

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    FileCloud is the leading self-hosted secure content collaboration platform (CCP) provides industry-leading compliance, data governance, and more. Using AWS infrastructure (EC2, EBS, S3), jumpstart your own branded file storage solution at a compelling price point in just a few minutes. FileCloud also offers hybrid cloud capabilities by synchronizing on-premise file servers to AWS and vice versa.

    • Sync, Share, and Backup - Effortlessly synchronize files across users' computers (Win, Mac, and Linux), smartphones, and tablets (iOS and Android) and enjoy endpoint backup for all devices.
    • Free, Unlimited Client Accounts - Unlike competitors, FileCloud delivers incredible ROI by offering free, unlimited client accounts for external vendors and partners.
    • Unparalleled Branding Options - FileCloud lets businesses customize their user portals to reflect their brands. Customize the login page, TOS, and email templates, and use your business domain name. Broadcast your brand to your customers, vendors, and partners.
    • Device Management - A centralized endpoint device control panel lets you block, remote wipe, notify and take inventory of connected endpoint devices at any time.
    • Customer-Managed Encryption - You can choose your Encryption keys for added data security.
    • Ransomware Protection - Our distributed architecture, custom branded domains, and email templates provide maximum protection from email spoofing and ransomware attacks.
    • Workflow Automation - FileCloud brings workflow capabilities to automate critical document-based business processes.
    • Compliance Management - A built-in Compliance Center helps you efficiently manage ITAR, GDPR, and/or HIPAA compliance requirements.

    Highlights

    • File Sharing, Sync, and Backup -This allows businesses to create their own branded file sharing, sync, backup, and remote access, solution for their employees, customers, and partners.
    • Total Control & Security - FileCloud provides secure, high-performance backup across all platforms and devices (Computers and Smartphones) with unlimited file versioning capabilities. FileCloud's ability to monitor, prevent, and fix data leakage assures corporate data is protected across all your devices. Remote block and data wipe is supported for both mobile devices and computers.
    • Real Savings & Industry Recognition - FileCloud offers superior value. For 100 users, you can save over $10,000 compared to other similar solutions . FileCloud has received the Gartner Peer Insights Customer Choice award four years in a row (2018, 2019, 2020, and 2021) and was named an Emerging Favorite in Document Management Software by Capterra in 2021.

    Details

    Delivery method

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    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 22.04

    Deployed on AWS
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    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    Once the instance is running, connect to the administrator portal by typing http://<public_dns>/ui/admin/index.html. The default user name is 'admin' and the password is the Instance ID of your running EC2 instance. Create user accounts, setup Team Folders and customize the site branding to get started. Detailed FileCloud setup guide is available here (https://www.filecloud.com/supportdocs/display/cloud/FileCloud+Site+Setup )

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    Support

    Vendor support

    Support Hours: Mon-Fri 9 AM 5 PM US CST

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

     Info
    4.5
    187 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    66%
    30%
    4%
    0%
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    13 AWS reviews
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    174 external reviews
    External reviews are from G2  and PeerSpot .
    Adrian Gaborek

    Secure file sharing has reduced licensing costs but still needs a more intuitive interface

    Reviewed on Apr 19, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for FileCloud  is that it is highly secure, so we use it for file synchronization and file sharing to replace services like Dropbox and SharePoint . We utilize it for file storage and sharing and other related tasks.

    A quick specific example of how we use FileCloud  for file sharing in our organization is that we have some secure data from healthcare providers. We can share those sensitive files without risking a data breach or compliance violation.

    How has it helped my organization?

    The positive impact FileCloud has had on my organization includes a significant reduction in licensing costs, as we can allow an infinite number of clients to work with it while only needing a license for ourselves.

    What is most valuable?

    The best features FileCloud offers include unlimited free guest accounts, which is a selling point for many businesses since there is no cost for giving an account. For example, if we have 20 employees and a thousand clients, we pay for only 20 licenses while clients have access without additional costs. Additionally, FileCloud has built-in Digital Rights Management , allowing us to restrict recipients from printing or copying documents or taking screenshots; we can even revoke access to a file remotely.

    Furthermore, for compliance, FileCloud has built-in AI that scans files uploaded to the system for sensitive data such as social security numbers or credit cards. This allows us to set up rules that can block a user from emailing a document containing sensitive information to someone outside of the company, and we get notified in such cases.

    When it comes to seeing a return on investment, the most visible metric for us is license consolidation. We calculated this by comparing the cost per collaborator against other competitors, which is the total licensing cost divided by internal users plus external guests. For instance, with 50 employees and 1,000 users, using two other services would lead to about $20 a month for each of the 1,050 users, totaling around a quarter of a million per year. In comparison, with FileCloud, we pay for only 50 licenses at about $20 each plus 1,000 guests, leading to an approximate total of $11,000 a year, representing a 95% reduction in licenses.

    What needs improvement?

    One improvement FileCloud could benefit from is modernizing the UI and user experience. While it is highly functional, its interface feels enterprise-focused. A sleek, minimal design that is more intuitive would reduce the learning curve for complex employees and streamline the settings and menus to make the administrator's life easier. Additionally, I would appreciate having native real-time collaboration. Although integrations with Microsoft Office or other software as a service offerings exist, they are not as seamless as a native experience. If FileCloud built its own native collaborative editor or made an agreement with Microsoft, it would eliminate the slight lag that users feel when opening documents. I also think it could improve by reducing the complexity of the initial setup in an on-premise environment.

    For how long have I used the solution?

    I have been using FileCloud for three years.

    What do I think about the stability of the solution?

    I do not recall having issues with FileCloud; it is quite stable. Its stability depends on how you deploy it, and in our case, with an on-premise deployment and stable servers, it performs reliably.

    What do I think about the scalability of the solution?

    FileCloud's scalability is effective. It scales very well for small companies to larger ones, but it depends on the hosting, whether it is a cloud service or self-hosted. In our case, with on-premise deployment, scalability requires architectural considerations such as adding more servers, separating databases from web servers, adding load balancers, and setting up MongoDB clusters.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing on-premises is rated 6 out of 10 for beginner users and 9 out of 10 for experienced system admins. The friction points included the SSL certificate, which we had to handle on our own, something we were not comfortable with, as well as setting up SMTP to allow sending forgot password or file shared emails, which required connecting our email server to FileCloud. We also needed to set up a database that required time and configuration.

    What's my experience with pricing, setup cost, and licensing?

    Regarding cost reduction, I can say that with 50 employees and 200 clients needing access to files, using a service such as Dropbox would require paying for 250 licenses. In contrast, with FileCloud, we only pay for the 50 employees, amounting to about $750 to $1,000 a month depending on the tier, which I estimate can reduce licensing costs by 60 to 80% for companies working with outside parties.

    Which other solutions did I evaluate?

    Before choosing FileCloud, I evaluated other options such as Google Drive , Ignite, Citrix ShareFile , and Box.

    What other advice do I have?

    My advice to others looking into using FileCloud is to conduct thorough research, starting with an exploration of other options and auditing your ecosystem. FileCloud is particularly good when you utilize the unlimited guest user feature. I would recommend not trying to self-host unless you are really comfortable with that environment. Also, focus on employee adoption from the start and consider leveraging white labeling from day one, as this is one of FileCloud's best features. Instead of using the default FileCloud branding, spend time setting up your custom domain and uploading your logos. This way, when you share a file outside of the company, users will see your portal.

    I rate FileCloud a 7 out of 10 because, as a small marketing team needing to do simple tasks such as syncing Photoshop  files or collaborating on a Word document, it feels excessive. The interface is clunky compared to Google Drive , and the setup is much more difficult. However, in an enterprise environment, I would rate it 9 out of 10 because for mid to large businesses, it is one of the best tools on the market with compliance, security, and cost savings making it nearly unbeatable.

    Yash Patel

    Secure collaboration has transformed data governance and replaces legacy file sharing tools

    Reviewed on Apr 18, 2026
    Review from a verified AWS customer

    What is our primary use case?

    FileCloud  serves as our primary solution for secure enterprise file sharing and collaboration across distributed teams. We have offices in three different cities, and FileCloud  acts as a central hub where everyone accesses, syncs, and shares documents without needing a VPN. We use it heavily for sharing sensitive files with external clients and vendors through controlled permission-based access. It essentially replaced both our internal file server and our client-facing FTP portal in one solution.

    One concrete example involves our work with a legal client that requires strict data handling and GDPR compliance as a non-negotiable requirement. We set up FileCloud's self-hosted deployment on our own infrastructure, configured AES-256 bit encryption at rest, and enabled detailed audit logs so the client could track every single file access event. That one implementation alone helped us win a contract renewal because the client was genuinely impressed by the transparency and control. It would take months to build something similar from scratch.

    What is most valuable?

    The best features FileCloud offers are the smart DLP  (Data Leak Prevention), the self-hosting flexibility, and the granular permission system. Smart DLP  lets us define policies that actually prevent sensitive data from leaving the organization. This is not merely a checkbox feature but genuinely enforced at the content level. The self-hosting option was a deal-breaker requirement for us, and FileCloud handled it cleanly. The permission system allows me to get incredibly specific about who sees what, even down to expiry dates on shared links.

    FileCloud has impacted my organization positively through a shift from reactive to proactive data security. Before FileCloud, we relied on people following email policies, which honestly does not scale. Now the platform enforces those policies automatically. Collaboration speed has also improved significantly. Teams that used to wait on IT to set up shared files can now spin up team folders themselves with the right permissions. That independence has made a real difference in major turnaround times.

    What needs improvement?

    One feature that does not receive enough attention is the ransomware protection. FileCloud's heuristic scan engine monitors file patterns and actually blocks suspicious behavior in real-time. We had a test incident in our staging environment, and it caught it immediately. The multi-tenancy support is also worth mentioning, especially since we manage files across multiple business units that need to be completely isolated from each other. The zero-trust file sharing feature, where you can share encrypted files that are inaccessible even during a breach, represents a genuinely forward-thinking capability.

    Regarding improvements needed in FileCloud, the user interface feels somewhat dated compared to some of the newer SaaS collaboration tools available. First-time users sometimes need guidance before they feel comfortable navigating it, which adds a small onboarding overhead. The mobile app is functional, but it does not have full feature parity with the desktop version. Some of the admin-level controls simply are not available on mobile, which can be frustrating when traveling. A UI refresh would go a long way in improving first impressions.

    The documentation has improved over the years, but gaps remain in more advanced configuration areas, particularly around custom workflow setups and API integration. When I was setting up the Zapier  integration, I had to rely on community forums more than official documentation, which added unnecessary time. Better step-by-step guides with real-time configuration examples would be valuable, especially for teams without a dedicated DevOps resource.

    For how long have I used the solution?

    I have been working with FileCloud for close to two and a half years now.

    What do I think about the stability of the solution?

    Stability has been excellent throughout our usage. In over two years of production use, we have had maybe two or three minor service interruptions, and those were typically related to our own infrastructure maintenance rather than FileCloud itself. The platform handles our daily load of around 300 concurrent users and thousands of file operations without any noticeable performance degradation. We have also completed a couple of major version upgrades, and those proceeded cleanly with no data loss or configuration drift.

    What do I think about the scalability of the solution?

    Scalability has been demonstrated effectively for us. When we expanded from 200 to 300 users last year, we scaled our underlying server resources and FileCloud adapted without any platform-level changes required. The multi-site replication capability gives us a clear path if we need to expand to additional office locations. For organizations at even larger scales, the multi-tenancy support means you are not locked into a single flat architecture. You can segment by department or subsidiary, which is significant for enterprise governance.

    How are customer service and support?

    Customer support has been genuinely good, better than I expected for a mid-market product. Response time on critical tickets has been fast, usually within a few hours. We have had a dedicated contact for our account who actually knows the product well and does not just read from a script. There was one complex issue with the NTFS permission sync early on, and their technical team stayed involved until it was fully resolved over a couple of days. That kind of persistence in support is something you do not always receive.

    Which solution did I use previously and why did I switch?

    We were using a combination of a Windows File Server with VPN access plus a consumer-grade cloud storage tool for external sharing. The VPN was a constant pain point—slow, unreliable for remote workers, and a support burden for IT. The consumer cloud tool had zero enterprise-grade controls, and our compliance team was increasingly uncomfortable with it. When we started taking GDPR and client data security more seriously, it became clear we needed a purpose-built enterprise solution, and that is when we started evaluating FileCloud.

    How was the initial setup?

    The experience with pricing, setup cost, and licensing was straightforward and competitive, especially compared to SharePoint  Online licensing or some of the other enterprise EFS solutions we reviewed. We were on an annual per-user license for FileCloud Server, and the value is clear when you factor in all the features included. The initial setup took our team about a week end-to-end, including the AD integration and permission migration from our old system. Their professional services team helped with the migration plan, and that honestly prevented what could have been a messy transition.

    What about the implementation team?

    Active Directory integration was huge for us. Our IT team did not have to create a new set of user accounts. It simply synced with what we already had. We went with an on-premises deployment using FileCloud Server. That was a firm requirement from our legal and compliance teams. We need 100% data residency within our own infrastructure. FileCloud supports that without compromise, and we run it behind our corporate firewall. We do use AWS  S3  as a secondary storage endpoint for archival purposes. In some ways, it is a light hybrid setup, but the primary deployment is fully self-hosted.

    What was our ROI?

    I have seen a return on investment, and the ROI became visible within the first six months. Between consolidating tools, reducing IT support overhead, and accelerating file-based workflows, we estimated roughly a 22% reduction in total cost of ownership compared to what we were spending across our previous patchwork of solutions. Productivity-wise, the time our team saved by not fighting with VPNs or waiting on IT for access provisioning in real-time has probably resulted in several hours saved per employee per month across a 300-person organization. That compounds quickly. We also consolidated three separate tools—our FTP server, a third-party cloud storage subscription, and an old backup solution—into FileCloud alone, which cut our related software spend by approximately 28%. These numbers showed up clearly in our annual IT budget review.

    Which other solutions did I evaluate?

    Before choosing FileCloud, we evaluated SharePoint  Online and Citrix ShareFile . SharePoint was powerful but felt over-engineered for our file-sharing needs, and the licensing cost was steep. Citrix ShareFile  was solid, but the self-hosting option felt more limited compared to FileCloud. Ignite was a strong contender, but FileCloud's pricing was more transparent and the feature set, especially the DLP and self-hosting flexibility, tipped the balance. The fact that FileCloud had a 30-day trial made the final decision far easier to justify internally.

    What other advice do I have?

    If you are considering FileCloud, my advice is to spend real time planning your permission structure before you go live. It is worth the upfront investment because the system is flexible enough that you have many choices, and retrofitting permissions across thousands of files is painful. Also, take advantage of the trial seriously. Do not just test file upload and download. Actually test the AD integration and DLP policies and the audit reporting. Those are the features that will matter most in a real enterprise environment, and they are where FileCloud actually distinguishes itself. FileCloud has been a reliable, security-forward platform that genuinely fits enterprise needs without trying to be everything to everyone. In our organization, we take data governance, compliance, and secure collaboration seriously, and especially if you need self-hosting flexibility, it is difficult to find a better fit in this price range. I would choose it again without hesitation. I would rate this product an 8 out of 10.
    Hussain Gagan

    Secure hybrid sharing has empowered controlled collaboration and improved data governance

    Reviewed on Apr 17, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Our main use case with FileCloud  has been secure enterprise file sharing and collaboration across teams. We use it to manage internal documents, share files with external clients, and maintain strict access controls.

    In one project, we built a client document portal where users could upload and access sensitive files. Using FileCloud , we implemented role-based access and expiry links, which reduced unauthorized access incidents by almost 40%.

    We also used FileCloud for syncing large files across distributed teams and for endpoint backups. It worked well for remote teams since people could access files from any device without needing a VPN.

    What is most valuable?

    One of the best features FileCloud offers is its hybrid deployment. You can run it on-premises, in the cloud, or both, depending on your compliance needs. It also offers strong data governance and encryption, which is critical for enterprise use.

    FileCloud's data governance and encryption feature made a significant difference for us. When we were working with a large financial client, we had to ensure that all sensitive documents were not only encrypted but also accessed and shared in a highly controlled manner.

    I really appreciate the granular sharing controls, such as password-protected links, download limits, and expiration dates. It also supports audit logs and activity tracking, which is excellent for monitoring file usage.

    FileCloud has improved collaboration between our internal teams and external clients without compromising security. Teams have become more confident sharing sensitive data, which sped up our workflows.

    What needs improvement?

    I think the user interface could be more modern and intuitive, especially for non-technical users. Sometimes, onboarding new users requires training.

    Documentation is decent but could be more developer-friendly, especially around API integrations. Debugging  permission-related issues can sometimes be time-consuming.

    For how long have I used the solution?

    I have been using FileCloud for around one to two years, mainly for secure file sharing and internal document management. It came into play when we needed more control over data compared to tools such as Google Drive  or Dropbox.

    What do I think about the stability of the solution?

    FileCloud has been quite stable overall. We have had only a few downtime issues, even with large file operations and multiple users.

    What do I think about the scalability of the solution?

    Scalability is quite strong in my opinion. You can scale storage and users easily, especially with hybrid or cloud setups. It handled growing team sizes without performance issues.

    How are customer service and support?

    Support has been responsive in most cases whenever I have interacted, especially for enterprise plans. Documentation and community support also helped resolve issues quickly.

    Which solution did I use previously and why did I switch?

    We were using Google Drive  and Dropbox earlier but switched because we needed more control over data and compliance.

    How was the initial setup?

    Setup was a bit complex initially for on-premises, but cloud setup was straightforward.

    What was our ROI?

    The return on investment has been solid: better data control, reduced SaaS costs, and improved productivity. Overall efficiency improved by around 20%.

    Which other solutions did I evaluate?

    We evaluated solutions such as OwnCloud, Box, and Dropbox Business. FileCloud stood out due to its hybrid deployment and security features.

    What other advice do I have?

    FileCloud is very strong in security and flexibility, but user experience and developer experience could be better. We use a hybrid model where some data is on-premises for compliance and some in the cloud for accessibility.

    We reduced dependencies on multiple tools and saved around 20% in our overall SaaS costs. Also, file access and sharing workflows became about 25% to 30% faster.

    If your organization deals with sensitive data, FileCloud is a great option. Plan your deployment strategy early, such as on-premises, cloud, or hybrid.

    FileCloud is a solid, enterprise-grade solution for secure file sharing and collaboration. It gives you the control of on-premises with the flexibility of cloud, which is a significant advantage. I would rate FileCloud 9 out of 10.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    reviewer2816721

    Remote collaboration has improved and database handling still needs better separation

    Reviewed on Apr 17, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for FileCloud  is providing customers remote access to share their data and our data for development, testing, and staging purposes. I provide clientless access for internal content collaboration.

    An example of how I use FileCloud  for development or testing is that we have on-premises infrastructure in which the cloud sharing is installed. In that particular environment, there are three different types of users located on our infrastructure for the tester, developer, and production environment. I have provided FileCloud to secure access through remote access VPN users for internal collaboration.

    For storage access consolidation, I am using FileCloud for NAS  sharing, AWS  sharing, and on-premises and off-premises sharing.

    How has it helped my organization?

    Since using FileCloud, I have reduced the cost in our organization by at least 70% in our storage area, which shows a 70% cost optimization.

    What is most valuable?

    The features that stand out to me include workflow and sync improvements, as real-time sync enables faster updates, disaster recovery, unnecessary encryption, file folder structure, and 2FA and access control, which provide more reliability, automation, and monitoring backup.

    The best features FileCloud offers in my experience are the internal discovery search, which is cost-effective and preserves corporate data for legal compliances and business purposes.

    For our organization, the internal discovery search works in a remote work environment. The key uses for us include remote work establishment and secure external collaboration. File sharing provides ransomware protection, disaster recovery, and data governance regulation. This is beneficial for our team and our environment.

    What needs improvement?

    I think FileCloud could be improved because we are using different types of databases and need database separation for different types of database providers such as MongoDB, MariaDB , and MySQL . I need to reduce the load in that particular area.

    For how long have I used the solution?

    I have been using FileCloud for approximately three years.

    What do I think about the stability of the solution?

    FileCloud is definitely stable.

    What do I think about the scalability of the solution?

    FileCloud's scalability is excellent, as it allows the organization to manage growing values without capacity constraints. It provides horizontal and vertical scaling as highly scalable hybrid cloud storage, along with load balancing.

    How are customer service and support?

    Customer support from FileCloud is great.

    Which solution did I use previously and why did I switch?

    Previously, I used the S3  bucket for storage, but that was not compatible with different services, so I migrated to FileCloud.

    What was our ROI?

    I can share that specific outcomes since using FileCloud show that it impacts our storage purpose and provides cost optimization of up to 50% less than physical servers.

    What other advice do I have?

    For infrastructure optimization, I am using FileCloud for SSD  storage, database separation, load balancing, and patch management.

    Since adopting FileCloud for the last three years, I believe there is no need for any changes. However, I advise that we need day-to-day patch updates and to provide the end-user agreement as well.

    I advise others looking into using FileCloud that because it allows for on-demand growth, cost management, improved performance, and high flexibility, they should use FileCloud rather than other products. I would rate this product a 7 out of 10.

    Amar-Kumar

    Centralized menu access has improved multi-store control but role-based workflows still need refinement

    Reviewed on Apr 13, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I have been using FileCloud  while building a product for a QSR domain, and I am exploring the system where I can secure my content in terms of images, reports, and everything.

    My main use case for FileCloud  is building a QSR platform which is used by multiple stores, and I want to store all the menus in centralized storage from where every store's owners, kiosk, and mobile app will access it. It will be the content of the menus and images of the products, everything.

    In my day-to-day operations, I use the role-based access feature by allowing my operations team and store managers to update the store-based menu I put in, where I have a path for my centralized menu. The managers can change the product image, remove the product, or update the inventory, but colleagues or staff may only have view access, and for updating anything, they need the help of managers, maintaining an easier hierarchy where the manager should be aligned with everything.

    What is most valuable?

    The best features FileCloud offers include centralized data access in a secure way, and we have role-based access where we can easily assign a role so that a person can access the data, update it, and add new data. FileCloud has positively impacted my organization by allowing centralized access to my menus across all stores, meaning we can access the same centralized store menu from kiosks, mobile applications, and even a PWA, making it easier to access.

    What needs improvement?

    Everything is fine with FileCloud and it can be improved.

    What do I think about the stability of the solution?

    FileCloud is totally stable.

    What do I think about the scalability of the solution?

    FileCloud has everything I want and I would say it is totally scalable.

    How are customer service and support?

    I have not connected with the customer care team, but as far as my experience goes, it should be great.

    What other advice do I have?

    To implement something centralized, a data store system, you should use FileCloud. I would rate FileCloud seven out of ten because I am exploring FileCloud and I have not used all the available features; without using all the features, I cannot give a product ten out of ten. Whatever I used, I am pretty much happier, so that is why I gave a seven, as per my usage.

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