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    FileCloud

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    Sold by: FileCloud 
    Deployed on AWS
    AWS Free Tier
    Hyper-Secure File Sharing, Sync, Backup and Remote Access for Businesses
    4.5

    Overview

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    FileCloud is the leading self-hosted secure content collaboration platform (CCP) provides industry-leading compliance, data governance, and more. Using AWS infrastructure (EC2, EBS, S3), jumpstart your own branded file storage solution at a compelling price point in just a few minutes. FileCloud also offers hybrid cloud capabilities by synchronizing on-premise file servers to AWS and vice versa.

    • Sync, Share, and Backup - Effortlessly synchronize files across users' computers (Win, Mac, and Linux), smartphones, and tablets (iOS and Android) and enjoy endpoint backup for all devices.
    • Free, Unlimited Client Accounts - Unlike competitors, FileCloud delivers incredible ROI by offering free, unlimited client accounts for external vendors and partners.
    • Unparalleled Branding Options - FileCloud lets businesses customize their user portals to reflect their brands. Customize the login page, TOS, and email templates, and use your business domain name. Broadcast your brand to your customers, vendors, and partners.
    • Device Management - A centralized endpoint device control panel lets you block, remote wipe, notify and take inventory of connected endpoint devices at any time.
    • Customer-Managed Encryption - You can choose your Encryption keys for added data security.
    • Ransomware Protection - Our distributed architecture, custom branded domains, and email templates provide maximum protection from email spoofing and ransomware attacks.
    • Workflow Automation - FileCloud brings workflow capabilities to automate critical document-based business processes.
    • Compliance Management - A built-in Compliance Center helps you efficiently manage ITAR, GDPR, and/or HIPAA compliance requirements.

    Highlights

    • File Sharing, Sync, and Backup -This allows businesses to create their own branded file sharing, sync, backup, and remote access, solution for their employees, customers, and partners.
    • Total Control & Security - FileCloud provides secure, high-performance backup across all platforms and devices (Computers and Smartphones) with unlimited file versioning capabilities. FileCloud's ability to monitor, prevent, and fix data leakage assures corporate data is protected across all your devices. Remote block and data wipe is supported for both mobile devices and computers.
    • Real Savings & Industry Recognition - FileCloud offers superior value. For 100 users, you can save over $10,000 compared to other similar solutions . FileCloud has received the Gartner Peer Insights Customer Choice award four years in a row (2018, 2019, 2020, and 2021) and was named an Emerging Favorite in Document Management Software by Capterra in 2021.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 22.04

    Deployed on AWS
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    Buyer guide

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    Pricing

    Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
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    We do not currently support refunds, but you can cancel at any time.

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    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    Once the instance is running, connect to the administrator portal by typing http://<public_dns>/ui/admin/index.html. The default user name is 'admin' and the password is the Instance ID of your running EC2 instance. Create user accounts, setup Team Folders and customize the site branding to get started. Detailed FileCloud setup guide is available here (https://www.filecloud.com/supportdocs/display/cloud/FileCloud+Site+Setup )

    Resources

    Support

    Vendor support

    Support Hours: Mon-Fri 9 AM 5 PM US CST

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
    4.5
    191 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    65%
    31%
    4%
    0%
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    14 AWS reviews
    |
    177 external reviews
    External reviews are from G2  and PeerSpot .
    Information Technology and Services

    Simple, Intuitive Cloud Storage with Strong Business-Grade Control and Security

    Reviewed on May 06, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about FileCloud is how it gives you the feel of a consumer-grade cloud storage app, simple, intuitive, easy to navigate but with the control and security that businesses actually need.
    What do you dislike about the product?
    Honestly, the setup and initial configuration can be a bit overwhelming, especially if you're not very technical. The interface, while functional, feels a little dated in some areas and could use a more modern refresh. Pricing can also get steep as you scale up users, which makes it harder to justify for smaller teams.
    What problems is the product solving and how is that benefiting you?
    The core problem FileCloud solves for us is data control. With most cloud storage solutions, your files sit on someone else’s servers, and you’re left having to trust that they’re secure. FileCloud flips that model by letting you run your own private cloud, so you stay in full control of where your data lives and who can access it.
    Tim C.

    On-Prem Storage with a SharePoint-Like Experience—Without the High Price Tag

    Reviewed on May 01, 2026
    Review provided by G2
    What do you like best about the product?
    The ability to use on-premise storage, for a SharePoint like experience without over the top pricing
    What do you dislike about the product?
    It can be unstable and difficult to use for admins
    What problems is the product solving and how is that benefiting you?
    On premise storage, with a requirement to share to external stakeholders for extended periods, without paying for cloud storage
    WEB J.

    Good UI Experience, Room for Improvement

    Reviewed on Apr 29, 2026
    Review provided by G2
    What do you like best about the product?
    I like FileCloud's UI as it's too good and provides a great experience. The file management is also good.
    What do you dislike about the product?
    I don't like that there's no Docker support, and I think the free trial should be extended to a month. The file management could be better, and there's no virtual drive support. The setup was a bit complicated at first.
    What problems is the product solving and how is that benefiting you?
    The UI is great and file management is decent.
    Mihir Raval

    Centralized file governance has improved secure collaboration and now streamlines remote work

    Reviewed on Apr 26, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Our main use case for FileCloud  is secure internal and external file sharing for distributed teams, especially for large files and client-facing collaboration. We need something that lets employees access files remotely as a cloud drive while IT maintains tight control over permissions, retention, and auditability. FileCloud  fits well because it handles both internal team workflows and secure external sharing needs in one place, giving us centralized file access instead of juggling shared drives, email attachments, and unmanaged consumer tools.

    What is most valuable?

    Beyond basic file sharing, I also use FileCloud for policy-based access, audit trails, and light workflow automation in my day-to-day work. The full-text search is useful for quickly locating documents across team shares, and the file versioning helps tremendously with accidental overwrites. We also use it with SSO  and MFA, which makes rollout easier because users can access FileCloud with their existing credentials. That combination makes adoption smoother and reduces friction for both IT and end-users.

    The best features FileCloud offers in my experience are granular sharing permissions, strong audit logging, and flexible deployment. The ability to set public, private, password-protected, and time-limited shares gives us much better control than standard file shares ever did. Audit trails are especially valuable because we can clearly track who accessed what, when, and from where. Additionally, FileCloud's support for self-hosted and hybrid deployments gives us flexibility that many SaaS-only tools do not have.

    What needs improvement?

    The biggest area for improvement in FileCloud is the admin experience around troubleshooting and observability. Core functionality is strong, but when something breaks, especially in sync edge cases or client behavior, the root cause analysis can take longer than ideal. FileCloud provides logs, but they are not always as intuitive or correlated as preferred. It is manageable, just not as streamlined as some newer platforms.

    I would also appreciate clearer documentation for advanced configuration and troubleshooting paths in FileCloud. Setup documentation is generally adequate, but edge cases and operational issues sometimes require excessive trial and error. Several improved runbooks around sync diagnostics, permission inheritance, and upgrade planning would save considerable admin time. Even modest improvements in these areas would make FileCloud easier to operate at scale.

    For how long have I used the solution?

    I have been using FileCloud for a little over two years.

    What do I think about the stability of the solution?

    FileCloud's stability is solid overall. Once it is configured and policies are established, FileCloud is dependable and does not require constant attention. I experience occasional sync or client-side issues, but nothing that affects confidence in the platform. From a reliability standpoint, it has performed well.

    What do I think about the scalability of the solution?

    FileCloud's scalability is one of the stronger aspects of the platform. It handles growth in users, shared data, and external collaboration without requiring us to rethink the architecture early on. Performance remains predictable as usage increases, and we do not encounter major scaling pains in normal enterprise usage. That makes it easier to expand adoption across teams.

    How are customer service and support?

    Customer support with FileCloud is generally good, especially for standard issues and implementation questions. Response times are acceptable, and support usually gets us to resolution. Though complex issues sometimes take longer than ideal, I would say support is competent but not always fast for deeper technical troubleshooting. For most enterprise needs, support is reliable enough.

    Which solution did I use previously and why did I switch?

    Before FileCloud, we used a combination of traditional network shares, VPN access, and a few unmanaged file sharing workarounds. That setup technically worked, but it was cumbersome, difficult to audit, and frustrating for remote teams. We switched because we needed something more secure, more user-friendly, and much easier to govern centrally. FileCloud provides that without forcing a full storage redesign.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing for FileCloud is that pricing is reasonable from an enterprise perspective, though it definitely makes more sense at a team or departmental scale than for very small deployments. Setup is fairly straightforward overall, especially once identity and storage decisions are settled. Initial rollout takes a couple of weeks, including testing, policy tuning, and user onboarding. The setup itself is not difficult; most of the work involves getting governance and permissions correct.

    Which other solutions did I evaluate?

    Before choosing FileCloud, I evaluated a few alternatives, mainly Nextcloud, Ignite, and Microsoft OneDrive. Nextcloud is flexible but feels heavier operationally for our use case. Ignite is polished but less attractive from a control and deployment standpoint. Microsoft is strong, especially if you are already deeply invested in that ecosystem, but FileCloud gives us more flexibility around deployment and data control. That flexibility was the deciding factor for us.

    What other advice do I have?

    My day-to-day experience with FileCloud has centered on administration, user policy controls, and integrating it with our identity stack. What stood out quickly was that it provided the usability of a modern file sharing platform without forcing us to give up control of where our data lived.

    The features in FileCloud help my team primarily by reducing operational overhead and risk. IT spends less time manually provisioning access to shared folders and business users stop relying on one-off file transfers and workarounds. Audit logs also make compliance reporting much easier since we can pull clear access records instead of piecing them together manually. Overall, it gives the business more autonomy while still keeping governance centralized.

    FileCloud positively impacts my organization by giving us a much cleaner balance between usability and control. End-users get something that feels modern and easier to use than traditional file shares, while IT gets better visibility and policy enforcement. It also reduces shadow IT considerably because teams no longer have much reason to use unmanaged consumer sharing tools. That alone improves our security posture more than most standalone controls we had added previously.

    In terms of metrics, I can share that we see measurable gains within the first two quarters. Internal file access and sharing-related support tickets drop by around twenty-eight percent. Onboarding access requests are down approximately thirty percent, and external document turnaround improves by roughly thirty-five percent. We also reduce dependency on legacy VPN-based file access enough to cut related admin overhead by around twenty percent. Taken together, it saves both time and considerable operational friction.

    We deploy FileCloud in a hybrid model. Primary control and policy management stay in our environment while some storage and external access workflows are cloud-aligned. That gives us the governance we need without making remote access painful for users. It was a good middle ground between control and convenience.

    We do not purchase FileCloud through AWS Marketplace .

    My advice for others looking into FileCloud is to spend time upfront on governance, not just deployment. FileCloud works best when you are clear on folder structure, sharing policies, and retention and external access rules before rollout. If you treat it as just a file server replacement, you will miss much of the value. If you treat it as a governed collaboration platform, it will perform much better.

    Overall, FileCloud is a strong fit for what we need. It gives us better control, better user experience, and much stronger governance than the legacy approach we are replacing. It is especially strong for organizations that care about data resiliency, deployment flexibility, and auditability. For that use case, it delivers real value. I would rate FileCloud an eight out of ten as it is a strong platform with very good security, deployment flexibility, and file governance controls, especially for organizations that care about data ownership. The troubleshooting experience and some licensing complexity hold it back somewhat, but it solves the core enterprise file sharing problem well for the right use cases, making it a very solid choice.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Rishabh Singh

    Secure file collaboration has protected sensitive assets and streamlines our project workflows

    Reviewed on Apr 26, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My team and I utilize FileCloud  mainly for managing and sharing project-related files securely within the team and with business stakeholders. Our recent project was for a specific e-commerce site where we were working with sensitive client data and internal assets. The assets include images, customer feedback, and videos such as testimonies from customers, which are highly secure and we do not want to make them public. FileCloud  helps us keep everything centralized and organized with proper access control.

    What is most valuable?

    FileCloud is very useful for collaboration and file sharing with permissions, allowing me to share a specific file with limited access, such as read-only or write-only access, or both with a specific set of users. For junior developers, I would give them read-only access, while for senior business administrators and clients, I would give them read-write access. FileCloud maintains version control, so it is visible what changes have been made and who made those changes, enabling us to track details and data in real time.

    The most important feature is security for sharing sensitive client data and internal assets based on appropriate access given to specific users. FileCloud is a collaborative cloud solution where we can keep our internal assets secure and maintain a version history of them. It is a more secure alternative to public sharing tools, providing both security and maintainability.

    When we initially start implementing a project, certain sets of assets and details are provided to us, and we start our blueprint and development based on that. Later on, during feature enhancements after the MVP, if certain files are changed or updated, such as designs, we are aware of what is for the next phase, which is the second version of a specific asset. This helps us keep track of what changes we made earlier and what changes are now updated, and we can always refer back to the old data, making it a great tool.

    Features include secure file sharing, detailed access control, and data governance. FileCloud also offers an option for on-premise deployment, which is a big advantage for us. For some projects, we utilize the on-premise deployment, while for other data that can be stored in a cloud network, we utilize that as well. This flexibility is a great feature that FileCloud provides.

    FileCloud has given great benefits in terms of fostering a collaborative environment and sharing data while maintaining the integrity and security of the data. We are confident that whatever data and items are being shared are highly secure and safe.

    FileCloud has helped us significantly in terms of reducing errors and improving our development flow. We now have a common source for assets and documentation shared across the team depending on the access level needed. All different team members are on the same page at the same time, which makes it error-proof for the future, so we do not encounter many errors in the actual implementation phase.

    Security is one of the strongest aspects of FileCloud. It offers end-to-end encryption, meaning data is protected both in the system and while in transit. Features such as two-factor authentication and single sign-on make it an amazing tool. We utilize it to give specific access types to specific users; for instance, junior developers have just read-only access, which prevents files from being corrupted or overwritten. It has audit logs and activity tracking to show who has made changes to what files, making it an excellent feature.

    FileCloud has significantly helped in organizing our data. We do not have to worry about compliance or regulations such as HIPAA since that is handled by FileCloud itself. It acts as a central repository for all our assets and organizational details, making it a single source of truth for our data. Its features are rich and have helped us significantly. FileCloud has zero downtime and is always available, and the security level provided is amazing.

    What needs improvement?

    The user interface could be more modern and intuitive, as other alternative options have a better-looking UI. The initial setup and configuration can also be overwhelming for a new user who has never worked on FileCloud.

    FileCloud can enhance the UI/UX of the main page, and the initial setup and configuration could be more detailed in the documentation so that it is not overwhelming for a newcomer. Overall, in terms of performance, FileCloud is already good enough, but for smaller teams, it can be a bit complex for the initial setup.

    A better user experience would make FileCloud more accessible for smaller teams.

    For how long have I used the solution?

    I have been using FileCloud for two years.

    What do I think about the stability of the solution?

    We have not faced any downtime with FileCloud. It is highly scalable and maintainable for us, and we have been utilizing it for quite some time.

    FileCloud is very stable and highly scalable. It can handle large sets of information and data without issues. It is available with very little downtime.

    What do I think about the scalability of the solution?

    FileCloud is highly scalable, even with large sets of resources and documentation, such as videos and audio files. It remains available and does not exhibit lagging as it grows; it works very smoothly and quickly.

    How are customer service and support?

    The customer support is amazing. The team is very active in providing initial guidance and setup assistance. If we encounter any issues and reach out to the customer team, they are highly responsive, quickly addressing any questions or queries.

    Which solution did I use previously and why did I switch?

    We have actually used OneDrive for Microsoft and switched from OneDrive because we found it slower. FileCloud is highly accessible and really fast, even with large chunks of data. Unlike OneDrive, which is mostly cloud-based, FileCloud also has on-premises deployment features. We have utilized the on-premises deployment for certain products as well. FileCloud provides better advanced access control and compliance features, which are critical for enterprises handling sensitive information. As we are a product company, maintaining the security and integrity of the data and information we store is paramount. We preferred FileCloud over OneDrive.

    How was the initial setup?

    The documentation is quite good, but I would say it is a bit overwhelming for a new user to initially set up everything because of the huge collection of resources. FileCloud offers quite detailed documentation otherwise.

    What's my experience with pricing, setup cost, and licensing?

    As a large-scale organization, the pricing was fine, and the licensing process was smooth. We connected with the sales team, and they were very diligent and helpful, guiding us throughout the process of procuring and helping us with the initial setup.

    Which other solutions did I evaluate?

    We had already been using OneDrive, and we analyzed Google Drive  as well, but did not prefer Google Drive  when comparing it with FileCloud. The set of features and security measures it offers, as well as its compliance guidelines, make FileCloud a better fit for organizations needing stricter security and customization. This was our use case, so we preferred FileCloud over Google Drive.

    What other advice do I have?

    Overall, FileCloud is a strong solution for organizations that need secure file sharing and access control over data, especially in enterprise organizations. FileCloud is a great choice to utilize if you want security, centralized access, specific access control, and compliance guidance. I would rate this product an eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

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