Overview

Conga Assist Managed Services for Maintenance and Enhancements

As Customers focus on business operations and growth, their Conga solution needs continue to scale and adapt to evolving business needs, that is where Conga AMS comes in.

AMS Services enable customers to unlock and realize the value of their Conga products while proactively maintaining their Conga solutions at the optimal level.

The Conga Assist Package is a multi-year subscription offering that provides expertise for structured ongoing administration, maintenance and enhancement services for your Conga solutions. Our Conga certified experts will extend the functionality of your Conga solution, help you take advantage of new product features / functionality and provide reliable assistance for maintenance and enhancement activities. Access to the Conga Assist team will accelerate your success and maximize your ROI.

Services included but not limited to the following:

Maintenance & Support Activities

Upgrade guidance, assistance and installation
Updates to Product, Pricing, Agreement, Template, eSign or Workflow
Data Migration and Deployments

Enhancement Requests

Configuration of new Conga Products or Features
Addition of new Product, Pricing, Agreement, Template, eSign or workflow
Custom Dashboards and Reports

Conga Administration

User, role, profile creation and maintenance
Object, Layouts, Rules, Notifications and Workflow maintenance

Customization Support

Changes or Enhancements to the custom code
Conga API, Callbacks and Integration support

Please contact us at AWSmp@conga.com if you have any questions about this offering.

Highlights

The proven path to manage your growing business needs with confidence!
Improve business agility with proactive, faster resolution times.
Flexible access to proven experts that will accelerate your success and maximize your ROI.

Details

Sold by

Conga

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

Conga Application Managed Services - Assist

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

12-month contract (1)

Info

Dimension	Description	Cost/12 months
AMS - Assist	Provides Post Go-live Services for Maintenance and Enhancements	$22,500.00

Vendor refund policy

All fees are non-refundable except as required by law.

Legal

Vendor terms and conditions

Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

Conga Assist Datasheet

Support

Vendor support

Customers can submit requests to Conga's Support team 24 hours a day, 7 days a week via our Conga Community at

Get support

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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