Conga CPQ

What do you like best about the product?

Conga CPQ provides a robust experience with its product catalogue capabilities and a seamless eCommerce flow for sales. It has very user friendly UI.

What do you dislike about the product?

Conga CPQ doesn’t support a high number of quote lines, which can be an industry-realistic scenario in some cases.

What problems is the product solving and how is that benefiting you?

McKesson has several surgical products, and we wanted to centralize them so our salespeople could easily access everything and prepare quotations. Conga CPQ addressed this need by enabling product catalog management.

What do you like best about the product?

As a consultant at Align tech, I work extensively with Conga CPQ. I found it has realiable solutions for managing complex product configurations and pricng models. We use Conga CPQ on daily basis. from implementaion and suppoet perspective Conga CPQ provides strong configurability to adapt to evolving business requirements. Once implemented corrects it scales well and supports long-term growth. The toght integration with salesforce is a major plus point. It enables seamless data flow across Accounts, opportunities, quotes, orders, Assets and downstream processes which improves transparency and spees-up the Quote-To-Order lifecycle. Sales team gets benefits from generating faster and more accurate quote genartion while finance gain confidence in pricing compliance. Through out our implementation and the on the going business whenever we are in need of assistance Conga Customer support is assisting us with all the queries and suggestions.

What do you dislike about the product?

As a consultant, my main concern is that with Conga CPQ is it's steep learning curve and maintainance complexity. Advanced pricing rules and configurations requrie strong documentation and it's time consuming in troubleshooting and fixing the issues. From a user experience perspective, Conga CPQA feels functional but dated. NAvigation isn't intutive for sales users, it needs multiple clicks often requires training that natural usability.

What problems is the product solving and how is that benefiting you?

Conga CPQ solves the problem of complex, error-prone quoting by automatic product configuration, pricing, and discount goveranace within salesforce. It benefits me to enforce business rules consistently and reduces manual correction, improves quote accuracy, shortens slaes cycleand give me relaible, structured and scaled framework to support enterprise growth and compliance.

What do you like best about the product?

Conga CPQ offers a robust suite of features for configuring complex pricing rules, excellent training resources for learning its configuration options, and reliable professional services that deliver maintainable and scalable solutions tailored to diverse business needs.
Integrates seamlessly with salesforce..
Easy to implement for basic scenarios.

What do you dislike about the product?

When issues arise , finding the root cause can require significant effort, patience, and a systematic approach. The process can sometimes feel like searching for a needle in a haystack, especially when the symptoms of the bug do not clearly indicate its source.

What problems is the product solving and how is that benefiting you?

After using a legacy CRM system with complex pricing and bundling for 25 years, our organization decided to modernize by migrating to Conga CPQ. We required a flexible and comprehensive CPQ solution that could accommodate our intricate quoting and pricing models, and found that Conga CPQ was the only product in the market capable of supporting our needs with its advanced configuration options. The implementation process, expertly led by Sachin Behl and the professional services team, was smooth and efficient, thanks to their deep technical and business expertise. Their guidance ensured that the transition addressed our unique requirements and allowed us to replicate and even enhance our previous system’s capabilities. Throughout the project, the team was proactive in understanding our processes and delivering tailored solutions. As a result, we now benefit from streamlined, accurate, and scalable quoting and pricing operations. This migration has brought modernization without sacrificing the complexity our business demands.

What do you like best about the product?

I like the guided selling feature in Conga CPQ because it stands out for its intuitive workflow. It helps our sales representatives navigate through complex hospitality bundles without overwhelming them. This feature enhances workflow value by embedding intelligent context over prompts that adapt in real-time to specific scenarios, such as hotel booking, constraints, or peak season availability.

What do you dislike about the product?

While the guided selling is good, the reporting dashboard in Conga CPQ lacks depth for our hospitality matrices like seasonal occupancies, trends, or per event profitability breakdowns. Also, during implementation, some steps to install or configure the product bundle structure or other core functionalities were not documented well, causing challenges for our team.

What problems is the product solving and how is that benefiting you?

Conga CPQ automates dynamically pricing customized event packages, managing bookings, room combinations, scheduling, and transportation in hospitality services.

What do you like best about the product?

It guides sales Reps through product selection even if they are not catalog experts.
It can handle large proposals with thousands of line items with fast asynchronous processing.

What do you dislike about the product?

It is better to use. As of now I did not find anything.

What problems is the product solving and how is that benefiting you?

It instantly create branded error free proposals using templates so we do not need to manually copy paste.
There is real time margin visibility and pricing waterfall analysis to maximize deal values.