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Conga CPQ
Conga CPQ extends beyond traditional quote-to-cash capabilities by incorporating sales guardrails, streamlined integrations, and advanced analytics. These capabilities enable organizations to improve revenue efficiency and expand margins through optimized price realization, as well as increased deal volume, driven by guided configurations, cross-sell, and upsell recommendations.
Reviews (193)
Saikumar Allu
Improved complex pricing and approvals has reduced order errors and accelerated quote cycles
Reviewed on Jun 05, 2026
Review provided by PeerSpot
What is our primary use case?
I use Conga CPQ for our e-commerce website related to a medical project to place orders using the cart. My experience primarily involves cart-related functionality, placing orders, creating quotes, and managing negotiations and approvals.
How has it helped my organization?
What is most valuable?
The best features Conga CPQ offers in my experience are quotations and approvals. In Salesforce CPQ, we don't have many out-of-the-box features in approvals and the quotation process, whereas Conga CPQ provides more out-of-the-box objects, allowing us to reduce customizations.
Conga CPQ handles complex pricing structures effectively with most out-of-the-box features, eliminating the need for extensive customizations. When issues arise, we can create cases and receive quick responses.
For complex pricing and orders, if organizations want more efficiency and error tracking, Conga CPQ is a strong choice.
What needs improvement?
After converting to Conga LP revenue life cycle platform, we identified several areas for improvement. We run into more sync issues and data synchronization problems.
After moving to the revenue life cycle platform, changing all the logic from Turbo to the platform has created many issues. While setting up the organization, it takes considerable time to sync all the data.
For how long have I used the solution?
I have been using Conga CPQ for the past four years.
What about the implementation team?
We work with Conga such that when they have a client, they provide a few employees from our company. Our employees and Conga employees work together for that client, which operates similarly to a partner arrangement.
What other advice do I have?
For electrical instruments being sent, we create products and price list items, providing prices at the price list item level. We use search filters to add products based on the customer and provide discounts through Conga CPQ out-of-the-box objects, with any cart customizations handled separately.
We use Conga CPQ for a fast quote process with fast track quotes, enabling quick order placement. The salesperson can review any margin errors regarding discounts before approving the quote. We implement approvals based on the discount amount to prevent unauthorized excessive discounts.
For complex pricing and orders, if organizations want more efficiency and error tracking, Conga CPQ is a strong choice. I rate this review eight out of ten.
Anita S.
Effective Pricing Automation and Proposal Generation That Elevates the Quoting Process
Reviewed on Jun 05, 2026
Review provided by G2
What do you like best about the product?
The guided selling interface and automation tools helps configure quotes faster, it is very easy to price and discount products with this tool and sending custom proposals to our clients is pretty straightforward.
What do you dislike about the product?
I haven’t encountered anything negative yet that needs to addressed the tool delivers excellent performance.
What problems is the product solving and how is that benefiting you?
It allows us to streamline how we generate quotes which speeds up quote generation significantly and improves visibility into contracts thus improving the efficiency of our sales processes.
Mohan G.
Automates Quote-to-Cash and Speeds Up Deal Cycles
Reviewed on Mar 27, 2026
Review provided by G2
What do you like best about the product?
It automates the entire quote-to-cash process, it helps to reduce errors and speed up deal cycle
What do you dislike about the product?
Sometime user interface can feel a bit overwhelming
What problems is the product solving and how is that benefiting you?
It eliminates manual work in quote creation and pricing.
Consulting
Accurate CPQ Pricing & Margin Visibility that Streamlines Quotes
Reviewed on Feb 03, 2026
Review provided by G2
What do you like best about the product?
The product catalogue preparation and the variety of features for Unit, Sell, and Matrix pricing—along with the ability to distinguish margins directly on the cart—make it much easier to review pre-pricing and invoicing details before finalizing the order into a quote.
What do you dislike about the product?
Sometimes the refresh rate of the Order CPQ web page becomes an issue, especially during long waits when the products in the cart remain stagnant for more than 5 minutes. In those cases, it can feel like the price calculation hangs. It also seems to depend on the web browser’s cache memory and how the conga product accumulates cache over time.
What problems is the product solving and how is that benefiting you?
Pricing and quote creation become much easier thanks to quick access to catalogue categorisation and the ability to recalculate prices directly within the cart list, rather than only seeing the final total at the end—when it’s harder to rebuild the cart if any changes are needed.
Chintan A.
Highly Flexible and Customizable, But Needs UI Improvements
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
I appreciate Conga CPQ for its flexible structure with a large level of customization that tackles most real-world use cases. I also like Conga's design and the flexibility to set up the product to handle various use cases. One of my favorite features is the field expression because it is real-time.
What do you dislike about the product?
Conga should provide control over PCB calling and the cart configuration UI should be better. Every product requires clicking on a setup icon and setting attributes, whereas providing a mass attribute update feature OOB would help. We faced challenges in migration.
What problems is the product solving and how is that benefiting you?
I use Conga CPQ to streamline product quotations by reducing SKUs through attribute-based pricing and manage multi-level approvals for high discount deals.
Management Consulting
Conga CPQ: Easy Implementation, Rich OOB Features, and a Clear, User-Friendly UI
Reviewed on Jan 24, 2026
Review provided by G2
What do you like best about the product?
I have recently worked on both Salesforce and Conga CPQ for different use cases in my organisation. Conga CPQ stands out in almost all the areas like ease of implementation, number of OOB features, easy to integrate with different external tools and very easy to use and understandbale. It offers great UI to set up complex products and its attributes, and easy CART UI that give you a clear understanding on discounting and final pricing.
What do you dislike about the product?
The only big disadvantage is the time taken by Conga to fix the product bugs.
What problems is the product solving and how is that benefiting you?
Our major road blocker was to go for a full revenue solution that Conga resolved for us. We are now using the whole revenue solution from CPQ to CLM to Order managements integrated with their conga SIgn. This has reduced the overall cost and efforts for us.
Justyna M.
Flexible Conga CPQ That Fits Our Business Use Case and Integrates Easily
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
In BSC, we are able to achieve the desired business use case with Conga CPQ. Specifically, CPQ is very flexible and can be integrated easily with our internal database and Conga's own platform. All the custom code is stored easily in one place on the platform.
What do you dislike about the product?
Overall, we are very happy. Sometimes, we have seen outages in services which can be improved proactively by the Conga team.
What problems is the product solving and how is that benefiting you?
We are managing our offers/tenders using Conga CPQ. Since we went live, we have seen very few bugs in the system, our process has improved, and we are getting fixes for every issue in a timely manner from the Conga team.
Information Technology and Services
Fast Quote Generation with Improved Accuracy
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
Fast quote generation and improved accuracy.
What do you dislike about the product?
Overall, the setup feels overly complex, and rule processing is slow.
What problems is the product solving and how is that benefiting you?
Streamline quote creation and reduce manual errors.
Yash Kumar G.
Excellent Conga CPQ Sales Team: Quick, Professional, and Transparent
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
The Conga CPQ Sales team is truly excellent. During our purchase of Conga CPQ, we reached out to the Conga Sales team with our requirements, and they provided a concise demo while also clearly explaining some current limitations of CPQ with large cart, along with plans to address them in the future. All responses from the Sales team were quick, professional, and timely.
What do you dislike about the product?
The Sales team promised that the large cart limitations would be resolved in the near future, but those limitations are still present and stopping us to close large deals on time.
What problems is the product solving and how is that benefiting you?
Because of the help we got from Conga CPQ sales team we were able to choose a perfect product with necessary customizations on top of it for our end user. Sales team also trained our internal users with their CPQ knowledge making our team better at Conga CPQ. We utilize it for Quoting large carts for our important clients.
Chirag C.
Conga CPQ - An Engine for Revenue and Efficiency, UI Needs Improvement
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
I like the promotions and incentives feature in Conga CPQ. It allows our customers or businesses to select products for a particular time, getting better benefits or profits from them. This feature helps improve or increase our overall revenue.
What do you dislike about the product?
While we were implementing Conga CPQ's promotions and incentives, the UI sometimes isn't very useful, and users get confused. They often need to refer to the documentation, which sometimes isn't that helpful.
What problems is the product solving and how is that benefiting you?
Conga CPQ helps us create product price lists, manage product attribute and constraint rules, and handle promotions and incentives. We expect it to resolve our seasonal selling issues, improve revenue, and increase efficiency and customer retention.