Overview
This is a repackaged software product wherein additional charges apply for hardening, security configuration, and support.
WHAT IS SUITECRM
SuiteCRM is a self-hosted Customer Relationship Management platform implemented in PHP 8.3, served by Nginx with PHP-FPM over MySQL 8.0. A community-driven successor to SugarCRM Community Edition, it covers the full revenue pipeline - accounts, contacts, leads, opportunities, cases, campaigns, quotes, calendar, projects, reports, and dashboards - with role-based access control, security groups, multi-currency support, custom modules and fields via Studio, workflow automation, a built-in scheduler for background jobs, and email-to-record handling. SuiteCRM connects to any standard SMTP relay (Amazon SES, SendGrid, Postmark, Mailgun, or self-hosted Postfix), reads inbound mail over IMAP, supports SSO via OAuth2 and LDAP, and exposes a V8 REST API for integrations. This AMI ships the AGPL-3.0 edition and runs entirely on the EC2 instance you launch - no external account, subscription, license key, or activation handshake is required. All data stays inside your own AWS account.
WHAT THIS AMI ADDS
Security hardening:
- Per-instance SuiteCRM admin password generated on first launch and written to /root/suitecrm-credentials.txt (mode 0600) - never baked into the AMI
- Silent install runs once on first launch and is then disabled - no setup wizard exposed on the public internet
- MySQL 8.0 listens on 127.0.0.1 only; the database user password is generated per instance
- PHP-FPM workers and MySQL InnoDB buffer pool auto-sized to the instance RAM at launch
- Background scheduler runs automatically as a managed system service - no manual cron setup
- Session handling tuned for cloud networking, so users are not logged out behind proxies or changing client IP addresses
- Self-signed TLS certificate generated during the AMI build - HTTPS on TCP 443 from launch, HTTP on TCP 80 redirects to HTTPS
- UFW firewall pre-configured - only TCP 22 and 443 are exposed
- fail2ban with default SSH jail; AppArmor with default Ubuntu profiles
- CVE scan - every image is scanned for vulnerabilities before release
OS hardening (CIS Level 1):
- CIS Ubuntu 24.04 LTS Level 1 benchmark applied via ansible-lockdown
- auditd, SSH hardening, kernel hardening, IMDSv2 enforced
Compliance artifacts:
- SBOM - CycloneDX 1.6 at /etc/lynxroute/sbom.json
- CIS Conformance Report at /etc/lynxroute/cis-report.html
- CIS Tailored Profile at /usr/share/doc/lynxroute/CIS_TAILORED_PROFILE.md
Highlights
- SuiteCRM security baked in: per-instance admin password generated on first launch, install locked after setup, self-signed TLS on TCP 443 with HTTP-to-HTTPS redirect, MySQL bound to 127.0.0.1 only - unlike bare SuiteCRM AMIs that ship the install wizard reachable on the public internet, no default admin password, and the web UI on plain HTTP.
- CIS Level 1 hardened Ubuntu 24.04 LTS: auditd, fail2ban, AppArmor, SSH key-only, IMDSv2 enforced. CVE-scanned before every release. SBOM (CycloneDX) and CIS Conformance Report included.
- Full self-hosted CRM and a SugarCRM Community Edition successor: accounts, contacts, leads, opportunities, cases, campaigns, quotes, calendar, V8 REST API, workflow automation, role-based access control, custom modules via Studio. AGPL-3.0 edition - the AMI is fully functional out of the box, no external account or license key required.
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Features and programs
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Pricing
Free trial
Dimension | Cost/hour |
|---|---|
t3.large Recommended | $0.03 |
t3.medium | $0.02 |
m6i.xlarge | $0.05 |
m6i.large | $0.03 |
Vendor refund policy
We do not offer refunds for this product. AWS infrastructure charges (EC2, EBS, data transfer) are billed separately by AWS and are not refundable by us.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
SuiteCRM 7.15.1 - Initial release (June 2026)
- SuiteCRM 7.15.1 on Ubuntu 24.04 LTS
- CIS Level 1 hardening applied (ansible-lockdown/UBUNTU24-CIS)
- CVE-scanned before every release
- Per-instance SuiteCRM admin password generated on first launch
- Silent install runs once on first launch and is then disabled
- MySQL 8.0 listening on 127.0.0.1 only, with per-instance database password
- PHP-FPM workers and MySQL InnoDB buffer pool auto-sized to instance RAM at launch
- Background scheduler runs automatically as a managed system service
- Session handling tuned for cloud networking (no spurious logouts behind proxies / changing client IPs)
- Self-signed TLS certificate generated during the AMI build; HTTP on TCP 80 redirects to HTTPS on TCP 443
- UFW firewall pre-configured (TCP 22 and 443 only)
- fail2ban, auditd, AppArmor pre-configured
- SBOM (CycloneDX 1.6) at /etc/lynxroute/sbom.json
- CIS Conformance Report (OpenSCAP) at /etc/lynxroute/cis-report.html
- IMDSv2 enforced
Additional details
Usage instructions
- Launch instance (t3.large recommended)
- Open Security Group - allow TCP 443 from your IP first; open to 0.0.0.0/0 after you have logged in and changed the admin password (anyone reaching the URL before you can also log in with the generated password)
- SSH: ssh -i key.pem ubuntu@<PUBLIC_IP>
- Wait on first launch - the URL shows a "Starting up" splash for 3-6 minutes while the database schema and admin user are created. This first-boot provisioning runs once; later boots are fast.
- Read credentials: sudo cat /root/suitecrm-credentials.txt
- Open https://<PUBLIC_IP>/ in your browser - accept the self-signed certificate warning
- Log in as admin with the password from the credentials file
- Change the admin password immediately (admin profile -> Edit -> Password) and add your real users (Admin -> User Management)
Credentials are saved to /root/suitecrm-credentials.txt at first launch. The background scheduler that drives SuiteCRM jobs (workflows, scheduled reports, inbound email) runs automatically - no crontab setup needed. Replace the self-signed TLS certificate with a CA-signed certificate for production use. The firewall exposes TCP 22 and 443 only; to use the Let's Encrypt HTTP-01 challenge, open TCP 80 in both the Security Group and UFW first: sudo ufw allow 80/tcp sudo apt install certbot python3-certbot-nginx -y sudo certbot --nginx -d your.domain.com
Resources
Vendor resources
Support
Vendor support
Visit us online https://lynxroute.com/
SuiteCRM documentation:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.