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    Amazon Connect SIP Connector

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    Free Trial
    Amazon Connect SIP Connector helps to send SIP calls to Amazon Connect using Amazon Connect Webrtc Call APIs and triggers.a contact flow. It helps to use existing SIP phone numbers and send calls to Amazon Connect as VoIP. It also sends Amazon Connect calls to SIP. Comstice SIP Connector includes a SIP SBC, SIP Proxy, Audio Trascoder and Webrtc Gateway modules. Each service runs as Docker containers. You can run the solution on an EC2.
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    Amazon Connect SIP Connector

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    Overview

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    Comstice offers Amazon Connect SIP Connector to communicate between SIP networks and Amazon Connect. You can use your existing SIP Trunk and phone numbers and integrate them with your Amazon Connect instance. Comstice SIP Connector triggers a contact flow based on the called number it receives from the SIP Network. Amazon Connect instance can transfer the call back to the SIP network if needed.

    You can also send the Amazon Connect call to SIP networks too. Comstice SIP Connector creates a SIP leg for your Amazon Connect call and merges both calls. Use Cases Bring Your Own Carrier IP-PBX Integration with AWS AI Services via Amazon Connect VoIP calls between IP-PBX and Amazon Connect users Sending Call Context Information using key value pairs on SIP Headers and Amazon Connect contact attributes Integrating physical SIP phones with Amazon Connect Phased Migration from Legacy Contact Center to Amazon Connect Integrate Third-Party AI Voice Bots with Amazon Connect Comstice NonCCP Mobile Softphone App for Amazon Connect ASR/TTS for On-Premises Contact Centers Amazon Connect as a Backup or Emergency Contact Center for Third-Party Contact Centers Amazon Connect Voice Federation Comstice Dialplan Manager

    Highlights

    • No Number Portability Needed; Terminate your existing numbers in Amazon Connect as VoIP.
    • Integrate third-party AI voice bots with your Amazon Connect Instance
    • Integrate your on-premises contact centers with Amazon Connect for self-service automation, generative AI and conversational AI bots.

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    Amazon Connect SIP Connector

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (14)

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    Dimension
    Description
    Cost/month
    5-Channel Subscription, Simplex
    5-Channe SIP Connector Subscription, Simplex
    $489.00
    10-Channel Subscription, Simplex
    10-Channel SIP Connector Subscription, Simplex
    $979.00
    20-Channe Subscription, Simplex
    20-Channe SIP Connector Subscription, Simplex
    $1,958.00
    30-Channel Subscription, Simplex
    30-Channel Monthly SIP Connector Subscription, Simplex
    $2,936.00
    50-Channel Subscription, Simplex
    50-Channel SIP Connector Subscription, Simplex
    $4,894.00
    60-Channel Subscription, Simplex
    60-Channel SIP Connector Subscription, Simplex
    $5,873.00
    100-Channel Subscription
    100-Channel SIP Connector Subscription, Simplex
    $9,788.00
    5-Channel Subscr. HA
    5-Channel Monthly SIP Connector Subscription with high availability
    $612.00
    10-Channel Subscr. HA
    10-Channel SIP Connector Subscription with high availability
    $1,223.00
    20-Channel Subscr. HA
    20-Channel SIP Connector Subscription with high availability
    $2,447.00

    Vendor refund policy

    Full refund if the proposed acceptance test plan can not be delivered within 60 business days.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    Vendor support

    Break- fix Support provided 24/7. High availability server required for the priority support which is 1 hour response and 24 hour resolution if the issue is related to Comstice services. For any issues, please contact us from support@comstice.com  or +1 713 929 3714

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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