Sold by: Alchemaize, Inc.
Deployed on AWS
Yeon CRM is a modern, fully hosted customer relationship management platform for startups, growth-stage companies, and revenue teams. It delivers enterprise CRM capabilities (contacts, accounts, pipelines, activities, automation, and reporting) in an interface so intuitive a sales rep can be productive in under 30 minutes without training. Yeon CRM is a standalone SaaS application; customers access it via web browser with no additional software, infrastructure, or licenses required. One price per seat, all features included, no add-on modules.
Overview
THE PROBLEM
Traditional CRM platforms carry a complexity tax: high per-seat costs, months-long implementations, certified administrators to manage configuration, and feature-gated pricing tiers that force upgrades for basic capabilities. Revenue teams at startups and growth-stage companies need full CRM functionality (contact management, pipeline tracking, activity logging, automation, and reporting) without the overhead. They need a platform that is ready on day one, not month six.
WHAT YEON CRM IS
Yeon CRM is a fully hosted, full-featured CRM platform. Customers subscribe and access the application immediately via web browser. No infrastructure to provision, no software to install, no separate licenses required. The platform includes contact and account management with custom fields and scoring, lead capture with configurable status workflows and round-robin assignment, multi-pipeline deal management with Kanban boards and stage-gated progression, a unified activity system covering tasks, notes, calls, meetings, and email sequences, a drag-and-drop report builder with prebuilt dashboards, and a workflow automation engine with triggers, actions, and webhook integrations. The platform is multi-tenant by design, with data isolation enforced at the database level. Authentication supports email/password login, TOTP MFA, and role-based access control across five permission tiers.
The architecture is serverless: the application scales automatically from a single user to thousands without capacity planning, and costs scale proportionally with actual usage. All infrastructure is managed by Alchemaize. Customers interact only with the CRM application itself.
WHAT MAKES YEON DIFFERENT
Yeon was built by former AWS engineers who spent years helping enterprises adopt cloud-native architecture. That experience is embedded in the platform's design: database-level tenant isolation instead of application-level filtering, event-driven service communication for reliability, connection pooling for consistent performance under load, and infrastructure-as-code for repeatable, auditable deployments. The result is a CRM that is secure, scalable, and operationally simple, with enterprise-grade capabilities at a fraction of the cost and time-to-value of traditional CRM platforms.
Highlights
- Enterprise CRM Without the Complexity Tax: Yeon CRM delivers contacts, accounts, multi-pipeline deals, activity management, automation workflows, and reporting in a single platform that a sales rep can use productively in under 30 minutes. No implementation projects, no per-feature add-on pricing, no dedicated administrators required. One seat price includes every feature.
- Fully Hosted SaaS That Scales Automatically: Yeon CRM is a standalone SaaS application. Customers subscribe and start using it immediately via web browser. No infrastructure to provision, no servers to manage, no capacity to plan. The platform scales from single-digit users to thousands without architectural changes, and costs scale with actual usage.
- Database-Level Tenant Isolation and Granular Access Control: Every tenant's data is isolated at the database level using row-level security policies, not application-level filtering. Authenticated identity claims carry organization context through every layer of the stack, ensuring tenant boundaries are enforced by the database engine itself. Role-based access control with five permission tiers provides granular control within each organization.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Yeon CRM User Seat | Each user seat provides one named user with full access to all Yeon CRM features including contact and account management, multi-pipeline deal tracking with Kanban boards, lead capture and scoring, activity management (tasks, notes, calls, meetings, email sequences), workflow automation, reporting dashboards, CSV import/export, and full REST API access. All seats include role-based access control with five permission tiers (Super Admin, Admin, Manager, Sales Rep, Read Only), multi-tenant data isolation via PostgreSQL Row-Level Security, and Amazon Cognito authentication with optional TOTP MFA. No feature gating between seats - every user gets the complete platform. | $20.00 |
Vendor refund policy
30-day money-back guarantee on all new subscriptions. If not satisfied within 30 days of your initial contract term, contact us for a full refund. After 30 days, contracts are non-refundable for the remainder of the current term. Seats removed mid-term will not renew at the next billing cycle. Annual contracts cancelled after 30 days are billed for the full annual term. To request a refund: wizard@alchemaize.com or https://alchemaize.ai .
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Alchemaize provides direct support for all Yeon CRM customers through a dedicated team led by former AWS Customer Success Managers and Solutions Architects.
Contact Information: Email: wizard@alchemaize.com Web: https://yeon.alchemaize.ai General inquiries: https://alchemaize.ai
Support Tiers: All Plans: Standard Support - Email support with 1 business day response time for general questions, configuration guidance, and troubleshooting. Includes access to product documentation, onboarding guides, and knowledge base articles.
Growth and Enterprise Plans: Priority Support - 4-hour response time during business hours (9 AM to 6 PM CT, Monday through Friday). Dedicated onboarding session for new organizations with 10+ seats. Quarterly account reviews for organizations with 25+ seats.
Critical Issues (all plans): Platform availability issues and data access problems are treated as critical regardless of plan tier. Critical issues receive same business day acknowledgment and active investigation until resolution.
Onboarding Support: New customers receive a guided onboarding experience including account setup, user invitation, pipeline configuration, and data import assistance. Organizations migrating from other CRM platforms receive migration planning support to map existing data structures to Yeon's data model.
Self-Service Resources: In-app contextual help, keyboard shortcut reference, and command palette (Cmd+K) for quick navigation. API documentation with OpenAPI 3.0 specification for integration development.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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