Sold by: Salesforce, Inc.Â
Deployed on AWS
Data Cloud unlocks the full value of your data across the enterprise. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, Agentforce, and amplifies your existing data lake or warehouse investments to activate real-time insights and intelligent action.
Overview
Data Cloud unlocks the full value of your data across the enterprise. Natively built on the Salesforce Platform, Data Cloud powers your Customer 360 apps, Agentforce, and connects all your data and activate apps and experiences with Zero Copy to deliver trusted, contextual data for Agentforce, Apps and Analytics.
Data Cloud is designed to work with the systems and enterprise apps you already have. It breaks down data silos and harmonizes information from your Customer 360, data lakes, warehouses, and business applications, regardless of format, using low-code tools. Through this approach, enterprises across every industry can use all their data to power Agentforce, automate workflows, and make smarter decisions.
Highlights
- Build your Customer 360, native to Salesforce
- Provide trusted, contextual data to Agentforce
- Connect all your data and activate apps and experiences with Zero Copy
Details
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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83 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
mamatha h.
Salesforce data cloud helps to unify the data across multiple platform
Reviewed on Sep 11, 2025
Review provided by G2
What do you like best about the product?
1. I have liked how effortlessly we can ingest the data from different sources and how the data is being unified and also segmenting the data based on requirement.
What do you dislike about the product?
Data mismatch when we inject the data from snowflake and also we don't have option to download the data from data explorer or profile explorer
What problems is the product solving and how is that benefiting you?
1.I work for a company called Ecolab which basically provide services in the cleaning, purification and water treatment industry hence we have lot of customers maintained in different systems . With the help of data cloud we are creating a single view of contact and activating to marketing cloud to provide personalized experience for each customer .
Information Technology and Services
Salesforce Data Cloud Unifies Customer Data From Multiple Sources
Reviewed on Sep 11, 2025
Review provided by G2
What do you like best about the product?
Salesforce Data Cloud unifies data we gain the 360 degree view of the customer. This intelligence was then used to drive more approach towards the sales, with personalized recommendation through marketing cloud Personalization and marketing cloud engagements and also Data ingestions.
What do you dislike about the product?
We are not able to validate the data coming from multiple source with the millions of records and we found there is data mismatch with the incremental refresh of the zero copy data from snowflake, where the certain records are missing on the data cloud during the ingestion process.
What problems is the product solving and how is that benefiting you?
With the 360 degree view of customers data it was easy to identify the customer requirements and was able to send the recommendation through marketing cloud engagements and marketing cloud personalization convert the customer to sales.
Aishwarya T.
Salesforce Data Cloud: A Game Changer
Reviewed on Sep 10, 2025
Review provided by G2
What do you like best about the product?
Overall experience is exceptional,helps in powerful unification process and supports strong governance and compliance policies
What do you dislike about the product?
Pricing not suitable for small business but can be adapted if they use Salesforce products already
What problems is the product solving and how is that benefiting you?
Unification of customer data, as we have silo'ed data and bringing them together on one structure was challenging. Data Cloud helped to overcome the challenge.
Michael C.
Herding data cats at scale
Reviewed on Sep 10, 2025
Review provided by G2
What do you like best about the product?
I like how it provides a nice clean presentation layer for Analytics, Activations, etc. It has a very clean, intuitive design, reminiscent or Mulesoft Anypoint.
What do you dislike about the product?
I hate, hate, hate the Data and Profile Explorers UI.
What problems is the product solving and how is that benefiting you?
It is providing a concise funnel for disparate data sources, managing disharmonious data types, into a clean harmonious controlled layer. It's very nature provides a certain level of security and governance. i like how they are adding more and more ootb connectors to make tricky integration-ish issues more approachable from a declarative standpoint.
Information Technology and Services
Salesforce Data Cloud: Real-Time Intelligence That Transforms Customer Engagement
Reviewed on Sep 07, 2025
Review provided by G2
What do you like best about the product?
Real-Time Data, Smarter Customer Engagement
What do you dislike about the product?
Setup complexity and steep learning curve
What problems is the product solving and how is that benefiting you?
Salesforce Data Cloud solves the challenge of fragmented customer data by unifying it into real-time, actionable profiles. This eliminates silos across CRM, web, mobile, and external systems, allowing teams to personalize experiences, automate workflows, and make smarter decisions instantly.