Advanced Email Security

The primary use cases for Mimecast Advanced Email Security  is email security, which focuses on email inspection, phishing, and impersonation detection.

Feature-wise, what we normally see as a provider is how well they are aligned with their confidentiality management like DMARC, SPF, and DKIM management. Mimecast Advanced Email Security  has been doing an excellent job in that area, as well as the compliance part, including how they do email archival, legal holding, and eDiscovery . Apart from that, they also have features like awareness training and user risk scoring, which definitely helps as a provider to show the complete picture to end customers.

Regarding pricing, Mimecast Advanced Email Security will be at par with Proofpoint. They are not saying they are very cheap; they are a decently premium product in the market. The ROI discussion sometimes wins the conversations. Pricing-wise, they are slightly premium, and that is how everyone has positioned themselves in the market.

The improvement needed is not necessarily in the product itself, but rather around how other organizations have evolved. The DLP  discussion is no longer limited to email; it has gone to border level with companies like Zscaler, Netskope , and Palo Alto giving the complete full-stack SASE  setup. When somebody has a SASE  setup, then Mimecast Advanced Email Security DLP  might not even be needed at a point in time. Mimecast Advanced Email Security needs to improve in this area because they are only focusing on a particular set of problems which is on email and human risk, whereas companies that need a slightly bigger picture will look elsewhere.

The second thing is when you buy an XDR  provider, they give you a complete holistic story around it, showing what has happened, which email somebody has clicked on, whether there have been any changes, and whether there is any network activity. You get a holistic picture. When pushing Mimecast Advanced Email Security to end customers, people are more often saying that they would rather buy XDR  from another provider because the story when an analyst sees is complete in terms of what they see, whereas they only get an email story from Mimecast Advanced Email Security. Mimecast Advanced Email Security has to improve there. Companies like Abnormal AI cover more on UEBA  and user behavior, and there are many things for Mimecast Advanced Email Security to improve in this area as well.

It is less of a technology issue; they are doing very well on email. The conversation for them to have is on how to get into a broader level or how to get a tie-up to become a broader supplier. At least from a service provider landscape, I can say that.

I have been working with Mimecast Advanced Email Security for probably three to five years.

Mimecast Advanced Email Security is a good product and is very stable.

Mimecast Advanced Email Security is definitely scalable, and we are deploying it in very large environments.

The customer service is good. Normally as a service provider, we do have our in-house support and we manage most of the things in-house, but if we need help, they are great. They are not like Microsoft, but they are great at it. They respond properly and try to help wherever they can.

The setup is straightforward.

We do in-house deployment.

The ROI is more around whether they are able to reduce the risk dramatically. The ROI which companies see should be able to justify buying Mimecast Advanced Email Security. It is acceptable. I cannot say that it is cheaper, but definitely it is on a decent side. People can buy it. It is not very costly. The ROI is decent and they can definitely invest in it.

DLP is part of most of the compliance journey for most organizations because it helps identify the PII data which normally gets sent. Sometimes you have to send it, and you have no other choice than the option of masking the data. It is this kind of a filter where you have an option to identify whether there are any passport details, customer PII data, or any source code. You have an option to hold it or encrypt it if you need to. If you still have to send it, you can encrypt and send it. You can notify your security team to check it and all that. These are features which most DLP has, and even Proofpoint has similar features.

They are being pretty happy with Mimecast Advanced Email Security. The policies are decently researched and marked. They are happy and at the same time, with some of the features, they have the option to customize. That is where service providers like us come into the picture. We help them customize few of the policies, but apart from that, they have been very strong in terms of the policies and their processes.

It will be straightforward. Since you have email security, you get a decent number of emails without phishing and BEC risk. They reduce dramatically. Email availability and business communication continue uninterrupted, so you have email continuity in your picture. Compliance, as I mentioned, the litigation hold and eDiscovery  helps them maintain compliance. I have seen that being utilized by a few of our legal clients. For them, it is very useful. Data leakage is reduced; if you have an option to block something, encrypt it, mask it, or block it, you have less risk of data leakage. User security awareness is also important. They do have phishing simulation and security awareness trainings that help reduce human errors and maintain user risk scores.

The primary thing which comes when I suggest is that people mostly go for email security features. I would still recommend people to start with their DMARC analyzer. Start from there, start your authentication, get the authentication methodology right, get the process right, and then followed by taking a product like Mimecast Advanced Email Security. I have been in this field for ten years, and in Microland, I have been for three years. Overall, I would give this product a rating of eight point five.