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Best in class
What do you like best about the product?
Having used Mimecast for nearly 15 years, i can attest to how easy it is to implement, configure and administer. The level of additional security beyond that available in 1st party Email Platforms is astounding. I would not run a mail environment without Mimecast being in place.
What do you dislike about the product?
RBAC capabilities need to be significantly expanded
What problems is the product solving and how is that benefiting you?
Ensuring our communications with partners up and down supply chain are secure
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Mimecast just works well
What do you like best about the product?
I love how much neither I nor my users have to think about it once it is set up. It just works.
the docs/kbs provided are quite illuminative and I had no trouble implementing for our org without reaching out to mimecast support.
the docs/kbs provided are quite illuminative and I had no trouble implementing for our org without reaching out to mimecast support.
What do you dislike about the product?
There is a bit of a learning curve associated with Mimecast, and the interface *feels* dated, with many menus and sub-menues to navigate. After some time utilizing it, one does become familiar with where everything can be found.
What problems is the product solving and how is that benefiting you?
specifically Mimecast is excellent in identification of malicious actors posing as our users. Mimecast makes the identifaction and blocking therein painless.
The best email filtering solution on the market!
What do you like best about the product?
Good detection rates and very low false positives. Constantly getting updated with new features and capabilities. Good outlook integration
What do you dislike about the product?
New menu & cosmetic designs in the administration side aren't always better, and some have made it significantly worse.
What problems is the product solving and how is that benefiting you?
Fewer false detections and high rate of detecting malicious email save alot of time.
Mimecast gives us the best chance to defend email threats
What do you like best about the product?
The fact that Mimecast is a SEG (Secure email gateway) solution which protects both on-prem and cloud email platform.
What do you dislike about the product?
The admin console is rich but sometimes a bit slow.
What problems is the product solving and how is that benefiting you?
Mimecast not only provides the email protection on the gateway level, but also has add-ons we cannot live without such as email archiving, secure email, internal email protect and CyberGraph.
No more phishing headaches
What do you like best about the product?
The speaking point about Mimecast that I like most is a rich number of options for email protection. The usage of filtration and blocks against getting spam and malware has been often useful in this software. Its strong attachment and URL scanning features make it possible to have the assurance that all kinds of email hazards are dealt with. The software also makes sure that our data never gets to be breached while we are still working and this has been a plus for us.
What do you dislike about the product?
I have one issue with Mimecast, and it is that it is a program that likes to mark genuine emails as threats. Frequent arguments and postponements occur and essential messages are isolated leading to more frequent chaos. Number of false positive has affected our workflow greatly in that we spend a lot of time reviewing them. This is especially disruptive when it comes to communicating with clients and partners – it can be quite inconvenient when, for example, we are up against a certain deadline.
What problems is the product solving and how is that benefiting you?
Mimecast has been very good in addressing the issue of having to deal with ongoing email born threats such as phishing and malware. Earlier, we often fell victim to phishing scams which posed high risks to our data. These threats are effectively prevented by its regular scanning and comprehensive protection, so we can work more confidently. We do not experience any disturbances from the side of email security, the team is more devoted to business processes rather than security ones.
Stable and reliable email security and protection
What do you like best about the product?
Prevent and secure email from external threat of email phishing, malware and email attack. Easy interface to use and strightforward tools that is self-explain need no training to operate. Integrate with my Outlook email and I found ho spam email landing on my email inbox anymore.
What do you dislike about the product?
Expensive tools for a small business, they proved to be effective againts email threat which can harm brands image and business continuity.
What problems is the product solving and how is that benefiting you?
Removes my headache to filter each email on my inbox manually. Now, it is rare to see spam email that able to land on my email inbox. It is very effective and saves administrative work.
Mimecast is an outstanding product for great value for money
What do you like best about the product?
We use mimecast as an email gateway in which we connect a number of exchange servers too, which is easy to connect up too and synchronises with our Active Directory. I am an administrator and I regularly use Mimecast to support our group. The user interface is easy to get around to investigate email delivery as well as reports on nasty emails. The biggest positive of Mimecast is the protection against spam emails, where it captures 99% of spam as well as many phishing attempts and malicious emails. This and many of Mimecasts other features such as stationary, email archive and reports, makes Mimecast a valuable product to our organisation for excellent value.
We rarely require support from customer services, but when we do, they are supportive and help us fix any issues.
We rarely require support from customer services, but when we do, they are supportive and help us fix any issues.
What do you dislike about the product?
There is not a lot I dislike about Mimecast Email Security so this is probably nit picking a bit.
Where I say Mimecast captures 99% of the spam, it would be the 1% that gets through where our users will assume it is safe and get caught out by the trap. I don't think any Email Security system would be 100% but would be nice if those 1% if emails included a mimecast warning that this could be a malicious attempt.
The Mimecast Administration console has vastly improved over the last year or so making it easier to navigate. The only issue I have is sometimes when reports are loading, it would be nice to see a loading bar or spinning circle or something to signify that Mimecast is working on it.
Where I say Mimecast captures 99% of the spam, it would be the 1% that gets through where our users will assume it is safe and get caught out by the trap. I don't think any Email Security system would be 100% but would be nice if those 1% if emails included a mimecast warning that this could be a malicious attempt.
The Mimecast Administration console has vastly improved over the last year or so making it easier to navigate. The only issue I have is sometimes when reports are loading, it would be nice to see a loading bar or spinning circle or something to signify that Mimecast is working on it.
What problems is the product solving and how is that benefiting you?
Our organisation sends and recieves a lot of emails, without mimecast our users would be inundated with spam and malicious emails. The sandboxing and hold boxes provide our staff with the the ability to check flagged emails without the need for me to do anything. The policies are straight forward and can be applied to groups of people as well as individuals. With our current setup, new staff can be added to our systems without any need of any further configuration as it is automatically handled with Mimecast. I rarely need to do anything on Mimecast other than look at reports because the product is setup and does everything automatically.
A reliable email security solution
What do you like best about the product?
Robust protection against email threats, including phishing, malware, and spam
What do you dislike about the product?
The only drawback for me initially was the cost of Mimecast when I first tried it. However, after switching to a cheaper alternative, I quickly realised that Mimecast’s pricing is justified by the exceptional quality of service it provides. I ultimately returned to Mimecast, recognising its superior value.
What problems is the product solving and how is that benefiting you?
Mimecast addresses several critical issues, including protection against phishing attacks, malware, and email-borne threats. It also helps combat spam, reducing clutter in the inbox and improving productivity.
Solid Email Security Platform with a lot of functionality to keep our users safe
What do you like best about the product?
The platform is easy to use and has very userful functionality, which continues to expand.
What do you dislike about the product?
Nothing that I can think of at the moment
What problems is the product solving and how is that benefiting you?
Email security for users, VIP impersonation for execs and email archiving.
A Robust and Reliable Solution for Comprehensive Email Protection
What do you like best about the product?
What we like best about Mimecast Advanced Email Security is its comprehensive protection against a wide range of email threats, including phishing, malware, and spam.
The user-friendly interface and easy integration with Office 365 made it simple to manage and deploy, and the customizable policies allowed us to tailor the security settings to our specific needs.
The Customer Support is very knowledgable and gets back to us in a timely manner.
The user-friendly interface and easy integration with Office 365 made it simple to manage and deploy, and the customizable policies allowed us to tailor the security settings to our specific needs.
The Customer Support is very knowledgable and gets back to us in a timely manner.
What do you dislike about the product?
At times, legitimate emails get flagged as spam or potential threats, requiring manual intervention to release them. This can be a bit time-consuming and disruptive for users waiting on important messages.
What problems is the product solving and how is that benefiting you?
Mimecast Advanced Email Security is solving several critical problems for us, primarily by protecting against email-based threats like phishing, malware, ransomware, and spam. Before implementing Mimecast, our inboxes were frequently targeted with malicious emails, putting both our data and operations at risk.
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