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    Studio Creatio

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    Sold by: Creatio 
    Studio Creatio is a powerful low-code platform with native BPM engine and highly-recognized CRM modules.
    4.7

    Overview

    Studio Creatio is an award-winning intelligent low-code and business process management platform with out-of-the-box solutions, CRM modules and templates that allow medium and large organizations to easily build applications for different business tasks: from customer-facing apps or back office workflows (like HRM or ITSM) to integrations with third party solutions. Customers prefer Creatio due to the platform flexibility and robust automation capabilities powered by AI & ML.

    Please contact us at info@creatio.com  to complete a private offer.

    Highlights

    • UI designer, drag and drop BPM & dynamic case designer, chatbot designer, data model designer, analytics, printable and report designer, ML model designer, configuration designer, context help designer, localization tools, source code designer, business rules designer, application design wizard, integration and API designer, mobile application wizard, automated test designer
    • Accelerate app development with highly recognized CRM modules and templates, low-code/no-code technology and powerful BPM engine and increase time-to-market and Go-live or scale business faster to other regions, creating tailored solutions.
    • Creatio Low-Code BPM platform can be used by citizen developers to digitize and automate complex processes, unifying dispersed data and systems in a single user-friendly intuitive UI while simplifying their IT landscape.

    Details

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    Delivery method

    Deployed on AWS
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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

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    Pricing

    Studio Creatio

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (8)

     Info
    Dimension
    Description
    Cost/12 months
    Studio Creatio license
    Studio Creatio annual user license
    $300.00
    Creatio Studio Growth user license
    Provide automation to SMB clients
    $300.00
    Creatio Studio Enterprise user license
    Enable full-scale automation for corporate and enterprise needs
    $660.00
    Creatio Studio Unlimited user license
    Deliver limitless automation for advanced enterprise scenarios
    $1,020.00
    Creatio Product Sales user license
    Platform to accelerate sales processes of any complexity
    $180.00
    Creatio Product Marketing user license
    Platform to orchestrate customer journeys & accelerate lead-to-revenue
    $180.00
    Creatio Product Service user license
    An intelligent full-cycle service management platform
    $180.00
    Creatio Studio Enterprise User License
    Enable full-scale automation for corporate and enterprise needs
    $900.00

    AI Insights

     Info

    Dimensions summary

    You buy per-user annual licenses under a contract term. The Studio licenses come in three tiers: Growth for smaller businesses, Enterprise for corporate automation, and Unlimited for advanced enterprise scenarios. You scale by adding users to the tier you choose. Separate product licenses cover specific functions: Sales to run sales processes, Marketing to manage customer journeys and lead-to-revenue, and Service for full-cycle service management. A base Studio Creatio user license and an Enterprise user license are also listed. You mix and match these per-user licenses to match your team's roles and needs.

    Top-of-mind questions for buyers

    You pay for each named person who accesses the platform. Different user types exist, such as limited internal users tied to a single section, mobile-only users, and external portal users. Each named account counts as one license. Portal users for customers and large external audiences are priced through separate user packs.
    Growth and Enterprise Studio licenses bill per user, so cost rises as you add people. The Unlimited license removes per-user limits and covers organization-wide adoption instead. It also bundles the full platform and all CRM products. You pick the model that fits how many people need access.
    Each license bills separately per user, and the charges add together on one contract. A Studio license gives no-code automation, while Sales, Marketing, and Service licenses add function-specific tools. You assign each user the licenses their role needs, so cost scales with both headcount and the mix of products chosen.
    www.creatio.com
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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Creatio provides a wide range of support services: from simple login issues and to intricate questions on customizations. Creatio technical support department employs best practices from ITIL/ITSM. We ensure the highest level of satisfaction due to clear and tangible metrics that are used to measure overall department efficiency. With four support lines, Creatio guarantees high quality responses with speedy resolution time. support@creatio.com , +1 617 765 7997

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By Creatio
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    Accolades

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    Top
    50
    In Collaboration & Productivity
    Top
    10
    In Operations Management

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Low-Code Application Development
    UI designer with drag-and-drop interface, dynamic case designer, and application design wizard enabling rapid development of business applications without extensive coding.
    Business Process Management Engine
    Native BPM engine with drag-and-drop BPM designer, business rules designer, and automated test designer for process automation and workflow orchestration.
    AI and Machine Learning Capabilities
    ML model designer and AI-powered automation capabilities for intelligent process optimization and decision-making within applications.
    Multi-Channel Application Design
    Mobile application wizard, chatbot designer, and integration with API designer enabling creation of applications across web, mobile, and conversational interfaces.
    Data and Analytics Management
    Data model designer, analytics engine, report designer, and printable report generation for comprehensive data visualization and business intelligence.
    Process Orchestration
    No-code/low-code platform for connecting and orchestrating business processes across multiple areas and departments
    Automated Workflow Execution
    Eliminates repetitive work through process automation with execution standards and SLA management
    Data Collection and Reporting
    Shareable forms for automated data collection that generate reports for results analysis
    Centralized Communication and Data Management
    Centralizes communications and data across connected processes and areas for unified information management
    Business Process Automation
    Enables business areas to gain autonomy in scaling demands without requiring IT department customization or maintenance
    Process Modeling Standards Support
    Support for BPMN (Business Process Model and Notation) and DMN (Decision Model and Notation) standards with BPMN Copilot for intuitive design experience
    Cloud-Native Architecture
    Cloud-native and horizontally scalable platform offering high availability and resilience for small to large-scale workloads with low-latency execution
    Multi-Endpoint Integration
    Integration capabilities with diverse endpoints including AI agents, microservices, human tasks, legacy systems, RPA, and document processing through pre-built connectors and open architecture
    AI Agent Orchestration
    Unified orchestration framework for managing AI agents alongside traditional process technologies with centralized visibility and governance
    API and SDK Support
    Rich APIs, SDKs, and technical documentation enabling seamless integration with existing development ecosystems and tools

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.7
    358 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    79%
    18%
    1%
    1%
    1%
    6 AWS reviews
    |
    352 external reviews
    External reviews are from G2  and PeerSpot .
    Sebastian A.

    Flexible CRM with Manual Data Sync Hurdles

    Reviewed on Aug 27, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate Creatio's highly configurable opportunity pipeline, which allows us to tailor stages to our custom fleet-vehicle build cycle, making it easier to manage from initial client inquiry to final delivery. The pipeline flexibility lets us map our automotive workflow without heavy custom coding, adding dedicated stages for supplier quote review and parts confirmation. I also enjoy how Gmail integrates smoothly with Creatio, pulling client and supplier emails directly into our records to save us a lot of manual logging.
    What do you dislike about the product?
    I find that Creatio cannot natively sync with our in-house vehicle-build scheduling system, so we have to manually export key data. We still can't push confirmed project details straight to our scheduler, forcing manual data entry for every new fleet order. While the pipeline is flexible, it lacks streamlined trigger-based exports to feed project data into our vehicle-build scheduler. Creatio’s native reporting feels clunky for our automotive-specific metrics. We struggle to build clean reports and have to export raw data to crunch numbers in spreadsheets. Its permission settings also feel overly complex; our junior account reps often get confused adjusting access for sensitive vehicle-order records. Basic account creation was straightforward, but full setup was time-consuming without dedicated IT, and training junior members on permissions took extra hours during our busiest season.
    What problems is the product solving and how is that benefiting you?
    Creatio eliminates our messy spreadsheets by centralizing fleet client leads and supplier quotes. It streamlines tracking with configurable pipelines, but it can't auto-sync stage data with our build-scheduler, so we still handle manual data entry, which risks errors.
    Anouk Ebert

    Flexible platform has enabled us to build custom workflows and track projects efficiently

    Reviewed on Aug 24, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Studio Creatio is that we implement Studio Creatio for our customers, and I also have a certification for the sales CRM.

    A specific example of how we use Studio Creatio in practice depends on the customers. We have several instances where customers take the CRM and have to build new sections, create processes, and connect to other systems. For example, customers need to create a fleet of cars and link this to the accounts and the contacts, so we integrate the new application or section into the existing CRM.

    What is most valuable?

    The best features Studio Creatio offers are its flexibility and the ability to create applications. You can create an application from scratch if you only have Studio Creatio, and you just have to think about what you want in the end, analyze what the customer needs, and decide on the necessary processes and sections. You need to understand how they work together and ensure data models are expandable for future additions. It is really very flexible.

    When I say it is very flexible, it is a little bit different for every customer, but it always makes a difference. When the customer needs something and wants to add new features, I can tell them that it is possible. First, I analyze what they really need and the minimum requirements, and then I implement it. A good analysis of the customer's needs is essential because with so many possibilities, one may get lost in this flexibility.

    Studio Creatio has positively impacted my organization as we also use it internally, but I do not implement it; my colleague does. It is not as effective for us internally because we do not have as much time for implementation, but we use it when we can. We utilize it for our time management and our projects to track our progress, and we create dashboards to share within our team.

    I have noticed measurable improvements from using Studio Creatio, such as saved time and improved project tracking. It is really positive because we synchronize it with Outlook. Our calendar syncs, so we do not have to do double entries for our time. Clearing the calendar at the end is much easier than creating new entries or entering the same things twice, and while we have not implemented it, being able to calculate with an amount would help us go much further. No one wants to fill in their daily tasks twice.

    What needs improvement?

    Studio Creatio can always be improved. There is good information available on the internet, and you can find a lot of tutorials and information on Studio Creatio, but it can feel confusing when searching for specific information. It can be complicated to find the answers, but if you know how it works, I think it is good.

    Regarding Studio Creatio's AI capabilities, I am not very familiar with its governance and security, but it is becoming something significant. I believe the data entered into your instance will never go out, which is great. There are many developments happening with the AI, and I appreciate that too, so I think there are still many possibilities to be explored.

    The accuracy and reliability of output from Studio Creatio's AI capabilities are much better than in the beginning. It took some years for it to improve. I still find it a little confusing at times, and I am not an expert, but I believe it will get easier over the years as I learn more about it. Studio Creatio will certainly improve it, so its capabilities are great.

    For how long have I used the solution?

    I have been using Studio Creatio for seven years.

    What other advice do I have?

    I would rate Studio Creatio a 10 because you can do a lot with it. It is about knowing, learning, and having an expert use it. Some of our clients want to use it, but they do not know how and are reluctant to learn, which can lead to mistakes. I choose 10 as my rating because if you know how to use it, Studio Creatio is really very flexible and you can do almost anything. For me, as someone without a digital background or a master's degree in digital, it is easy to use even without extensive knowledge. You do have to learn seriously about it, and then you can really do almost anything, which is great. Being able to tell a customer that it is possible is very positive.

    My advice for others looking into using Studio Creatio is to learn as much as possible and strive to become an expert. This is the most important thing because if you do not know what you are doing, it can lead to errors. We have had customers who think they understand it and end up creating problems. It is also crucial to utilize development and production instances for testing to avoid surprises when deploying in a production environment.

    My overall rating for Studio Creatio is 10 out of 10.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Everton Batista

    Unified data has reduced waste and now streamlines logistics and lead management decisions

    Reviewed on Aug 16, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Studio Creatio is to adjust a logistic and supply chain process to accelerate the delivery of the product from factory to the point of sales, dealing with tax processes, spreadsheet calculations, and similar tasks. Besides, I have another use case that is more closely related to a CRM, where we treat the leads and create a sales funnel. Once we have the suspect transformed into a lead, Studio Creatio helps me deal with these leads by enriching them.

    For example, during the factory's manufacturing process, the paper company needed to know exactly how much paper of a certain type was sold beforehand to start production. Studio Creatio helped us streamline this process, allowing the factory to prepare the planning and control of production in advance and avoid waste by producing paper that was no longer sold or would take a long time to be sold, thus generating a loss for the company.

    How has it helped my organization?

    Studio Creatio has positively impacted my organization by avoiding pools of knowledge that previously isolated departments, which only exchanged spreadsheets or shared outdated files. This created huge margins for errors, with varying KPIs and decisions based on outdated numbers that affected results. The major outcome is the sensation of unity between all departments and the security to make decisions based on accurate data, which provides a single source of truth for the company.

    In the supply chain process at this paper company, we have reduced waste by 35 percent and increased the speed from the factory to the point of sales by 28 percent because trucks often waited to be loaded due to tiny details about invoices not being ready. Previously, trucks spent all night waiting to be loaded for the next day, which impacted the point of sales. With Studio Creatio, we accelerated this process and even removed unnecessary steps that were no longer valid.

    What is most valuable?

    Something that always draws my attention is the easy way to drag and drop fields and create forms with a no-code approach, which is very useful, especially for the lead treatment in the CRM process. For example, after a certain amount of time, a salesperson should contact the customer to check if they need anything else. Such business rules and the back-and-forth between the future customer or lead and the sales team are very easily processed and created using Studio Creatio because it is so easy to create business rules, forms, buttons, and integrate with other systems, even APIs.

    The feature that stands out the most for me in Studio Creatio is the ability to create forms. It is as simple as connecting to the database, selecting the fields you want, and creating a ready-to-use, functional form that integrates with other modules of Studio Creatio or connects to other databases or systems if APIs are available. This easy-to-use approach and user-friendly interface facilitate the creation of complex processes, which is the most appealing feature that caught my attention in Studio Creatio.

    Automation is very easy to use in Studio Creatio. You just need to set up the main parameters of your database or tables and constraints in a next, next, finish approach. This simplicity means even a non-technical person can manage a medium complexity integration between databases, tables, forms, and data lakes. Reporting is also straightforward; you can create reports in a glimpse, which are features I liked most.

    What needs improvement?

    Studio Creatio could be improved with AI to help decision-makers understand context better. For instance, it would be practical to receive a message stating, 'Hey, this invoice needs to be approved. Do you approve?' If the decision-maker has any doubts, they could call a Copilot AI agent to ask, 'Hey, what do you think about this? Tell me more about this negotiation.' This could greatly improve Studio Creatio, providing security for anyone needing to approve processes without doubts.

    One thing that comes to mind for improvement is to use more AI, such as creating templates or planning. I have noticed customers often start building forms or integrations without proper planning, which leads to realizations about integration purposes or critical details being overlooked after everything is connected or built. A Copilot AI could assist users in making thorough plans before building begins.

    I think the learning curve for new users adopting Studio Creatio could be better facilitated with more hands-on training. An interactive approach would be beneficial as my training primarily involved videos, which were not very interactive. A more engaging training experience could diminish the learning curve for new users, but overall, it is a very good learning curve. New users can quickly get their boots on the ground.

    For how long have I used the solution?

    I have been working in my current field for two years.

    What other advice do I have?

    Studio Creatio handles customization for my business needs quite well, and it is flexible enough.

    My advice for others looking into using Studio Creatio is to wisely choose the right modules they want to implement in the company and to ensure that all necessary data is cleaned and available to make the integration and implementation as smooth as possible. If you choose a module and then think about your data sources, you might feel frustrated not to achieve the full potential the tool can offer.

    I would rate my overall experience with Studio Creatio as an eight out of ten.

    Neha Manchanda

    No-code design has improved hospital patient allocation and still needs lighter setup and UI fixes

    Reviewed on Aug 16, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Studio Creatio is to create a hospital management system and allocate patients to physicians.

    For hospital management or patient allocation, if a physician is 100% allocated on the days of working, then a patient will not get that physician for the appointment, and we need to ensure that the allocation is less than 100% of working hours for that particular day when a patient comes to the hospital.

    In my main use case, when multiple physicians are at the hospital, we need to compare all allocations and select the specialty, such as cardiology, pediatrics, and orthopedics, so we can search for the particular physician or the general physician while focusing on providing service as soon as possible to the patients coming to the hospital.

    What is most valuable?

    The best features that Studio Creatio offers include the drag and drop functionality, no-code features, and properties that can be changed immediately when you drag and drop, which is quite convenient, allowing you to give user-defined names to the controls for easier reference while coding or designing web services.

    The drag and drop and no-code features have changed the way I work compared to other tools or traditional coding by giving me more time for meaningful designing rather than searching for controls, saving time and making the interface visually appealing. The interface is self-explanatory and does not require someone to guide you.

    The report feature in Studio Creatio is excellent, as it can generate Word records when integrated with Microsoft Word, allowing you to easily check all the behind-the-scenes activities in Studio Creatio, making the design of business processes more visual, which is preferred by users.

    Studio Creatio has positively impacted my organization's productivity by enabling people to achieve more productive results in less time, helping them to manage their personal and professional life because the product is so easy to use, leading to a great sense of achievement among employees.

    What needs improvement?

    Studio Creatio can be improved since it sometimes requires a minimum operating system memory requirement, which was an issue for me initially when installing it, and a more lightweight version would allow individuals with less hardware to work with it. The current cloud version lacks full feature availability.

    For the user interface, properties sometimes get misaligned when selecting a control, and the right-hand side properties do not always yield the desired result. I would also like to see improvement in the coding support, where more examples can be provided rather than just one-word answers.

    For how long have I used the solution?

    I have been using Studio Creatio for two years.

    What do I think about the scalability of the solution?

    The scalability of Studio Creatio is good to some extent, but the operating system and memory requirements still need to be scaled down, as many people want to work with it but do not have appropriate resources.

    How are customer service and support?

    Customer support for Studio Creatio is adequate. I receive responses within 12 to 24 hours, but there are times when I experience issues such as system loading or database integration that require longer wait times.

    Which solution did I use previously and why did I switch?

    I have not previously used a different solution; Studio Creatio was my first experience, although I have used tools such as Power BI for data migration and data visualization, which I think is great.

    Which other solutions did I evaluate?

    I did not evaluate other options before choosing Studio Creatio; it came to the organization, and we were required to build a solution using this particular product.

    What other advice do I have?

    My advice to others looking into using Studio Creatio is to read the documentation on the Studio Creatio site, which is really helpful and authentic, as well as to utilize the Q&A and examples available on the website for training, which is essential.

    I found this interview perfect with nothing needed for change. I would rate this review a 7 overall.

    Douglas Moraes

    Integration has unified ERP and workflows and creates a 360-degree view for faster decisions

    Reviewed on Aug 08, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I have been working with Studio Creatio for 4 years. The main use case for Studio Creatio is that I took part in the entire integration between our ERP and Studio Creatio in the on-premise version, and now I am working on a migration project to the cloud version, which includes the order pipeline, with more than 100 interfaces with the ERP that involve data from the supply chain, production, and finance areas.

    A quick and specific example of how this integration with the ERP using Studio Creatio impacted my day-to-day work is that in the original project, executives had to type in everything they needed when entering an order, and when evaluating Studio Creatio's options, we saw that it had full web service integration, as did our ERP, so several integrations were developed via SOAP and REST, making it possible to bring data from the ERP system to Studio Creatio and for Studio Creatio to return data to the ERP.

    What is most valuable?

    I think the flexibility of customization with very specific use cases for each area is an important point, as the workflow needed flexibility of creation with specific fields, which helped a lot with business acceptance.

    In my opinion, the best features that Studio Creatio offers include the integrations part, the ease of data handling, and the screen creation part, which is truly no-code and low-code. These no-code and low-code capabilities help a lot with development speed and adapting to what the user needs, while the Business Process part allows for scheduling whatever you want, however you want, integrating with other tools and applications, which is very good.

    I believe that the speed of Studio Creatio itself is really nice for the user, and the visual aspect is very good too.

    Studio Creatio has had a positive impact on my organization by allowing the integration of the email inbox, unifying all the supply and production data into a 360-degree view, which helped a lot with acceptance across the whole company.

    The 360-degree view impacted productivity and decision-making in my company by ensuring that specific data about a certain customer, which previously could only be retained in the mind of an analyst or consultant, is not forgotten when that person is unavailable. The unification of this information greatly helped process control and the overall success of everything, as the information is always accessible for anyone who wants to check it.

    What needs improvement?

    I think Studio Creatio can be improved by enhancing the documentation, perhaps offering more specific training for our AI robots, and possibly providing free training at events where companies can share their use cases in order for Studio Creatio to improve its product without us having to pay.

    Regarding necessary improvements, I believe that everything is okay, though I think there could be more local contacts for support in my region of Brazil.

    For how long have I used the solution?

    I have been working in my current field for 18 years.

    What do I think about the stability of the solution?

    In terms of stability, Studio Creatio has shown no stability issues, which is rare. We sometimes encounter server problems or Windows updates, but we have never had a problem with Studio Creatio, and as for the cloud, we do not have much experience yet since we are migrating right now.

    What do I think about the scalability of the solution?

    My experience with the scalability of Studio Creatio is very good, as it is quick to develop, test, and roll out to production, making the process very straightforward.

    How are customer service and support?

    The customer support for Studio Creatio is good, though I feel that there could be more local contacts in my region of Brazil, but they are evolving.

    Which solution did I use previously and why did I switch?

    I previously used a solution called CCS A Prosoft, but it was quite outdated and did not have much technology or support.

    What was our ROI?

    I cannot specify a financial return on investment, but after the first month of implementation, some business areas no longer needed to work overtime, so that was already felt in the first month.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup costs, and licensing indicates that it was a bit expensive, but since it is a tool that is quite innovative and among the top leaders, it makes sense.

    Which other solutions did I evaluate?

    Before choosing Studio Creatio, other options that were evaluated included SAP, SAP CRM, and Salesforce, though I did not take part directly in that project.

    What other advice do I have?

    I would rate customer support a 4 on a scale from 1 to 10 because there is no support available unless it is through a consultancy that we hire, and there is not Studio Creatio's own local support in my region.

    The advice I give to others considering using Studio Creatio is to evaluate the business process very carefully and not leave any doubts in the business process before finalizing the requirements, as that makes a big difference in implementation and reduces rework during the process.

    Overall, Studio Creatio is a very good, flexible tool, and I appreciate that innovation is always present, which is very good for continually evolving cutting-edge technology. I rate this product a 9 on a scale from 1 to 10.

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