Overview
Product
For Camunda's Enterprise Plan, we offer customized pricing tailored to your organization's unique needs. To explore your personalized pricing options, please reach out to our sales team at partner@camunda.com or visit our contact page: camunda.com/contact.
Camunda empowers organizations to orchestrate and automate end-to-end business processes, including AI agents and human workflows. Designed for both business and IT teams, Camunda's robust orchestration platform delivers speed, scale, and control without sacrificing security, governance, or innovation. Leading companies like Goldman Sachs, Atlassian, Intuit, Deutsche Telekom, BNY Mellon, and Walmart trust Camunda to run their mission-critical processes.
The platform provides centralized visibility and governance across all processes-from manual tasks to AI-driven decisions. With Camunda, AI agents are managed under the same reliable process framework as other technologies, ensuring transparency and control at every step. This allows organizations to enforce security standards, streamline compliance, and confidently scale operations.
Camunda simplifies process modeling through support for BPMN and DMN standards, allowing business users to clearly communicate intent to developers. Its BPMN Copilot provides an intuitive design experience without requiring prior modeling expertise. Once built, the executable model serves as the foundation for development, enabling scalable and flexible solutions with minimal rework.
Camunda's capabilities extend to agent orchestration, RPA, document processing, human workflows, and seamless integration with existing systems through pre-built connectors and an open architecture. Its composable platform easily integrates with your current tools and legacy systems, supported by rich APIs, SDKs, and clear technical documentation.
The platform is cloud-native and horizontally scalable, offering high availability and resilience for both small and large-scale workloads. Camunda can orchestrate processes across teams and geographies, maintaining performance and reliability at enterprise scale.
What makes Camunda stand out is its focus on being composable, intelligent, open, collaborative, and scalable. It fits into your existing development ecosystem, supports real-time collaboration with business stakeholders, and delivers low-latency execution without bottlenecks-empowering organizations to adapt, grow, and innovate confidently.
Highlights
- Tame business process complexity across a range of people, AI agents, systems, and devices: Camunda is designed for integration with all of diverse endpoints that make up your end-to-end business processes, from agents to microservices to human tasks to legacy systems, and everything in between.
- Solve disconnects between business and IT: Deep collaboration between teams helps ensure business agility by drastically reducing the time it takes to implement and adapt processes. A shared process model and modeling language bridges the gap between software developers, low-code developers, business technologists, and business stakeholders.
- Break through infrastructure and technology limitations: Customize any process to fit the unique needs of your business instead of bending processes to fit closed and proprietary automation tooling. Scale up to meet business demand without sacrificing performance or resilience.
Details
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Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Camunda Enterprise Plan | Custom pricing is available for Camunda Enterprise Plan, please reach out to Camunda for a custom plan. | $999,999.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Process Instances: A process instance is counted when you start a process | $0.01 |
Vendor refund policy
Refund policy is defined in the EULA. Contact aws@camunda.com if you have any questions.
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Number of support resources are available for Camunda users:
1. Technical Documentation: Access technical documentation at https://docs.camunda.io .
2. Community Forum: Engage in discussions about business process management and process automation and raise technical questions at https://forum.camunda.io .
3. Support Tickets: To submit a support ticket, visit https://support.camunda.com .
4. Advanced support SLAs, private classroom training, and consulting services are available for purchase.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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1. Clarity & Visualization – You can map business processes visually using BPMN (flowcharts), DMN (decision tables), and CMMN (case management). This makes it easy for both business users and developers to understand what’s going on.
2. Developer-Friendly – Unlike many heavy enterprise workflow tools, Camunda is lightweight, open, and integrates well with microservices, REST APIs, and external systems. Developers can actually enjoy using it instead of feeling locked into a rigid system.
3. Separation of Concerns – Business stakeholders can design the workflow, while engineers hook it into real systems. This reduces misunderstandings and speeds up delivery.
1. Steep Learning Curve –
BPMN/DMN diagrams can look simple, but mastering them (and modeling correctly) takes time. New users sometimes feel overwhelmed by the notation and technical details.
2. Complex Setup & Infrastructure –
Especially with Camunda 8 (the newer SaaS / Zeebe engine), it can feel heavy. Running clusters, configuring Operate/Tasklist/Optimize, or handling Kubernetes adds operational complexity.
3. Limited Low-Code / No-Code –
Compared to some competitors (like Power Automate or Outsystems), Camunda doesn’t try to be a full “citizen developer” tool. Business users often need technical help to go beyond simple workflows.
Here’s how that translates into benefits:
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đź”§ Problems Camunda Solves
1. Process Fragmentation
In many companies, processes live partly in people’s heads, spreadsheets, or disconnected apps.
Camunda makes the process explicit with BPMN/DMN diagrams, so everyone sees the same “source of truth.”
2. System Orchestration
Modern businesses use many microservices, APIs, and external systems.
Camunda acts as the orchestrator, ensuring everything runs in the right order, retries if something fails, and handles exceptions