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    AssemblyAI

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    Sold by: AssemblyAI 
    AssemblyAI builds new AI systems that can understand human speech with superhuman abilities. AssemblyAI's multilingual Speech AI models provide speech-to-text with industry-leading accuracy and advanced capabilities like speaker detection, PII redaction, and sentiment analysis, which give organizations the ability to generate powerful, actionable insights from audio - all through a secure and scalable API.

    Overview

    AssemblyAI offers Speech AI models via an API that product teams and developers can use to build powerful AI solutions based on voice data for their users. Thousands of developers build on AssemblyAI's Speech AI models every day to run Speech-to-Text on multilingual speech, and harness the power of Large Language Models to extract the full value from that voice data - including answering questions from voice data, generating content, and extracting metadata in seconds. AssemblyAI offers async transcription, with most audio files completing in well under 45 seconds regardless of audio duration, as well as real-time transcription with high accuracy and <600 ms of latency.

    AssemblyAI gives you access to state-of-the-art Speech AI models and capabilities for real-world use cases, so you can build smarter applications in a fraction of the time. Models and features include:

    - Speech recognition
    - Speaker diarization
    - Auto punctuation and casing
    - Auto language detection
    - Summarization
    - Content moderation
    - Sentiment analysis
    - Auto highlights
    - PII redaction
    - Topic detection (IAB classification)
    - Entity detection
    - Auto chapters
    - Custom spelling
    - Custom vocabulary
    - Dual channel transcription
    - Export SRT or VTT caption files
    - Filler word filtering
    - Profanity filtering

    In addition, LeMUR, which allows users to leverage the capabilities of Large Language Models, can quickly process audio transcripts for single or multiple audio files for tasks like summarization, question & answer, and AI coaching feedback.

    Our Speech AI products support 33 different audio and video file types and 99+ languages. Our models are used by thousands of breakthrough startups and dozens of global enterprises for mission-critical workloads.

    In Pricing, one unit is equivalent to one hour and for Enterprise Pricing please contact sales: www.assemblyai.com/contact 

    Highlights

    • Human-level accuracy: Our latest multilingual AI model for speech recognition Universal-1 achieves state-of-the-art accuracy on a wide variety of academic and real-world datasets compared to other ASR models, and is 93% accurate.
    • More than just a model: Designed for real-world applications, our API includes critical features that help you understand human speech. Our API processes terabytes of audio data every day with over 99.9% uptime and success, and is compliant with SOC 2 Type 2, PCI DSS, and GDPR.
    • Build smarter apps: Summarize, diarize, detect sentiment, moderate content, redact PII, and more with our set of Audio Intelligence models. Or leverage LeMUR, our framework to build LLM-powered apps on spoken data.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Pay As You Go
    State-of-the-art production-ready AI models
    $0.00

    Additional usage costs (20)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Async Transcription (core)
    $0.37
    Nano Speech-to-Text (core)
    $0.12
    Real-Time Transcription (core)
    $0.47
    Auto Chapters (Audio Intelligence)
    $0.08
    Content Moderation (Audio Intelligence)
    $0.15
    Entity Detection (Audio Intelligence)
    $0.08
    Key Phrases (Auto Highlights)
    $0.01
    PII Redaction (Audio Intelligence)
    $0.08
    PII Audio Redaction (Audio Intelligence)
    $0.05
    Sentiment Analysis (Audio Intelligence)
    $0.02

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support is available via chat and email 24/7. support@assemblyai.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    30 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Financial Services

    AssemblyAI does exactly what we need it to

    Reviewed on Nov 25, 2024
    Review provided by G2
    What do you like best about the product?
    Easy to use API, handles the volume we need, and provides great accuracy. Our system was rapid to get started and we have had great support.
    What do you dislike about the product?
    Any trouble or issues we had during configuration were quickly handled by support. Nothing to dislike.
    What problems is the product solving and how is that benefiting you?
    We use AssemblyAI to convert our contact center conversations to text for AI processing.
    Danilo C.

    Good quality and speed with a high price.

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    Most of the transcriptions performed achieve good results, but we face challenges with lower-quality audio (which is common in Brazil). The pricing charged in dollars is hindering progress (as we operate in Brazil).
    What do you dislike about the product?
    Challenges with low-quality audio (common in Brazil) and pricing in dollars.
    What problems is the product solving and how is that benefiting you?
    Identifying business opportunities in calls between companies and their customers.
    Craig W.

    Easy to Integrate, Phenomonal Results!

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    AssemblyAI has been a phenomenal partner to work with and their experienced team made implementation a smoothe process. Our clients give high praise to the accuracy and consistency offered by AssemblyAI's Speech to Text API.
    What do you dislike about the product?
    We've yet to experience any issues that couldn't be managed by adjusting our prompts. AI naturally likes to make assumptions when interpreting transcriptions, but we noticed AssemblyAI's API does a great job with it's initial response. A tweak here and there to our prompts was all it needed to improve accuracy.
    What problems is the product solving and how is that benefiting you?
    AssemblyAI - Speech to Text API is used to transcribe and summarize telehealth sessions.
    Phil M.

    A detailed and well-supported speech-to-text service for our company!

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    Since our company is light on the dev side of things, we needed to have a UI-based capability to use AssemblyAI, and they did not disappoint with their Make.com integration. This was very easy to implement, well-documented, and when we did have questions, the AssemblyAI customer support team was ready and able to help! We use this daily for call transcription and summarization.
    What do you dislike about the product?
    I don't have anything negative to say about it!
    What problems is the product solving and how is that benefiting you?
    We use it for Call Transcription & Call Summarization, and we extract key pieces of information in order to pass into our CRM so that our Sales & Customer Service teams can have much more data at their fingertips.
    Computer Software

    Excelente producto, muy fácil de integrar y bastante preciso en español.

    Reviewed on Nov 20, 2024
    Review provided by G2
    What do you like best about the product?
    Que tienen buena documentación y fácil integración.
    What do you dislike about the product?
    Sus ejecutivos de venta manejan poca info sobre como opera el servicio a alto nivel.
    What problems is the product solving and how is that benefiting you?
    No se entiende la traducción de esta pregunta.
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