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AssemblyAI

AssemblyAI

Reviews from AWS customer

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External reviews

84 reviews
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External reviews are not included in the AWS star rating for the product.


    Higher Education

Great product. Great fidelity.

  • October 01, 2025
  • Review provided by G2

What do you like best about the product?
It is remarkably accurate, even if the audio quality (as assessed by this researcher) is below what might be expected.
What do you dislike about the product?
The diarization feature sometimes fails.
What problems is the product solving and how is that benefiting you?
Transcripts of academic lectures.


    Hospital & Health Care

Very good

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
The configuration was easy to implement. The French accuracy is pretty good. The time to transcribe is very fast.
What do you dislike about the product?
Sometimes, French accuracy has some issues. Same for the speakers detection.
What problems is the product solving and how is that benefiting you?
Assembly help me to transcribe


    Richard V.

Powerful, Developer-Friendly STT with Room to Evolve

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
* The accuracy is excellent, even on noisy audio or with multiple speakers. Many of the transcripts required minimal editing.
* Speaker diarisation works reliably — being able to split out who said what is a big plus in multi-person recordings.
* Ease of integration is a standout: the API is well documented, the onboarding is smooth, and I got up and running quickly.
* The pricing model is fair and transparent — you pay for usage rather than being locked into a subscription.
* Advanced features like Word Boost / keyword prompting, PII redaction, and language auto-detection give useful flexibility for real-world use cases.
What do you dislike about the product?
* The latency/response times can vary under load, which makes it less predictable for real-time needs.
* Customisation is somewhat limited: fine-tuning for domain-specific vocabulary or acoustic quirks isn’t as deep as one might hope.
* The API returns many fields in the response; for simpler workflows, that extra metadata can add overhead.
* The 10-hour audio length limit (for some endpoints) feels restrictive for very long recordings.
* In certain regions (e.g. Europe), some features are either missing or still in development.
What problems is the product solving and how is that benefiting you?
We're using it as part of our new app "Think Notes". We're integrating AssemblyAI to transcribe and analyse recordings and meetings. We hope it will be the main powerhouse behind our new app.


    Kunal K.

Review of Assembly AI software

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
AssemblyAI offers highly accurate speech recognition, easy-to-use APIs, and powerful features like summarization and sentiment analysis.
What do you dislike about the product?
Some advanced features can be costly at scale, and real-time transcription may have slight delays depending on network conditions
What problems is the product solving and how is that benefiting you?
AssemblyAI solves the challenge of manual transcription by providing accurate, automated speech-to-text, saving time, reducing costs, and improving accessibility.


    Lorenzo A.

Actually best tool for translate speech to text

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Is very accurate and have a lot of functions like automatic chapters ecc..
What do you dislike about the product?
Maybe I'd like less expensive, but for now it is good
What problems is the product solving and how is that benefiting you?
I tried to have speech to text with other way for example a personal server with Whisper


    Alen O.

Great but diarization can be better

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Speed of async transcription and the quality of the transcript
What do you dislike about the product?
Diazarization needs improvement, and we need streaming available in EU for all European languages.
What problems is the product solving and how is that benefiting you?
Taking notes of the meeting, and giving us action items


    Higher Education

Accurate and easy to use

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
It provides accurate transcription, even with different accents background noises. Simple to use and many features.
What do you dislike about the product?
sometimes struggles with technical terms. Pricing is also high for some people.
What problems is the product solving and how is that benefiting you?
Helping in learning different accents and making tasks simpler for me.


    Scott J.

Accuracy is paramount! AssemblyAI meets that standard.

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
The accuracy. It is hands down the best in the industry.
What do you dislike about the product?
I don’t have one complain. It works flawlessly and as described.
What problems is the product solving and how is that benefiting you?
I use a local machine to transcribe speech and match the results with assemblyAI to increase accuracy.


    Computer & Network Security

it works great even if you dont say a known real word it works also for plain saying a b c ...

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
it works great even if you don't say a known real word, it works also for plain saying a b c ...
so its great for getting modal numbers over a voice call
What do you dislike about the product?
the sample code they gave don't await the response so you have to actully keep chcking the status
What problems is the product solving and how is that benefiting you?
searching for keywords over a ivr


    Andy S.

My experience with AssemblyAI API

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
I’ve found it to be very accurate at speaker identification, handling large length files with very seasonable turnaround times.
What do you dislike about the product?
I haven’t come across anything I dislike as of yet.
What problems is the product solving and how is that benefiting you?
Very quick, cost effective and accurate audio to speaker identified transcriptions.