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Excellent speech to text service
What do you like best about the product?
It is easy to use. Moreover provided great documentation. I personally like the pay as you go feature instead of fixed monthly subscription.
What do you dislike about the product?
In some cases it is not much accurate with some accents.
What problems is the product solving and how is that benefiting you?
It helped us to generate transcripts of our documentation videos . So we can easily find keywords and understand concepts.
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AssemblyAI does exactly what we need it to
What do you like best about the product?
Easy to use API, handles the volume we need, and provides great accuracy. Our system was rapid to get started and we have had great support.
What do you dislike about the product?
Any trouble or issues we had during configuration were quickly handled by support. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
We use AssemblyAI to convert our contact center conversations to text for AI processing.
Good quality and speed with a high price.
What do you like best about the product?
Most of the transcriptions performed achieve good results, but we face challenges with lower-quality audio (which is common in Brazil). The pricing charged in dollars is hindering progress (as we operate in Brazil).
What do you dislike about the product?
Challenges with low-quality audio (common in Brazil) and pricing in dollars.
What problems is the product solving and how is that benefiting you?
Identifying business opportunities in calls between companies and their customers.
Easy to Integrate, Phenomonal Results!
What do you like best about the product?
AssemblyAI has been a phenomenal partner to work with and their experienced team made implementation a smoothe process. Our clients give high praise to the accuracy and consistency offered by AssemblyAI's Speech to Text API.
What do you dislike about the product?
We've yet to experience any issues that couldn't be managed by adjusting our prompts. AI naturally likes to make assumptions when interpreting transcriptions, but we noticed AssemblyAI's API does a great job with it's initial response. A tweak here and there to our prompts was all it needed to improve accuracy.
What problems is the product solving and how is that benefiting you?
AssemblyAI - Speech to Text API is used to transcribe and summarize telehealth sessions.
A detailed and well-supported speech-to-text service for our company!
What do you like best about the product?
Since our company is light on the dev side of things, we needed to have a UI-based capability to use AssemblyAI, and they did not disappoint with their Make.com integration. This was very easy to implement, well-documented, and when we did have questions, the AssemblyAI customer support team was ready and able to help! We use this daily for call transcription and summarization.
What do you dislike about the product?
I don't have anything negative to say about it!
What problems is the product solving and how is that benefiting you?
We use it for Call Transcription & Call Summarization, and we extract key pieces of information in order to pass into our CRM so that our Sales & Customer Service teams can have much more data at their fingertips.
Excelente producto, muy fácil de integrar y bastante preciso en español.
What do you like best about the product?
Que tienen buena documentación y fácil integración.
What do you dislike about the product?
Sus ejecutivos de venta manejan poca info sobre como opera el servicio a alto nivel.
What problems is the product solving and how is that benefiting you?
No se entiende la traducción de esta pregunta.
Good company. Totally on it!
What do you like best about the product?
Gret accuracy and they seem to be constantly upgrading and improving.
What do you dislike about the product?
Nothing yet! Do I have to say something, ha!
What problems is the product solving and how is that benefiting you?
Transcription
Accurate and consistent ASR
What do you like best about the product?
AssemblyAI produces reliable ASR results at a great price.
What do you dislike about the product?
Most of the time, AssemblyAI provides an API with excellent uptime and few errors. There are occasional bugs that crop up, and it can take a while to get a bug or edge case resolved.
What problems is the product solving and how is that benefiting you?
We record and analyze phone calls. We capture the raw audio and need that audio transcribed into text. AssemblyAI is able to do that ASR more accurately and at a better price than anyone else on the market.
Overall, the Perfect Product!
What do you like best about the product?
Assembly has been the go-to for our business for all things Speech to Text related. We love the ease-of-use with integration, extremely clear documentation (implementation), phenomenal support, and accuracy of the speech to text recognition.
Assembly has kept up with our startup's high volume of requests. We grew quickly from 0-180,000 users within 7 months and used Assembly from our very first MVP into our full scale production versions now. We have had practicaly no issues throughout this process - and if we did - support was quick to provide a solution.
In addition to all of the above, the price for the product is perfect.
Assembly has kept up with our startup's high volume of requests. We grew quickly from 0-180,000 users within 7 months and used Assembly from our very first MVP into our full scale production versions now. We have had practicaly no issues throughout this process - and if we did - support was quick to provide a solution.
In addition to all of the above, the price for the product is perfect.
What do you dislike about the product?
They are limited in the number of languages they offer. While I haven't done extensive competitor research, I believe that others may offer more language variety which we would greatly benefit from in our app.
The other downside is the number of customizable outputs from the API. We wanted our Speech to Text output to deliver us an SRT file that only displays one word at a time on the screen (since this is a popular format on social media). Assembly does not support these kinds of customizations - however, they did offer a solution for this that requires custom code post-processing of the API call which we appreciated.
Therefore, while there are a few small drawbacks, we have been able to accurately deliver speech-to-text recognition to our 180,000+ users thanks to Assembly.
The other downside is the number of customizable outputs from the API. We wanted our Speech to Text output to deliver us an SRT file that only displays one word at a time on the screen (since this is a popular format on social media). Assembly does not support these kinds of customizations - however, they did offer a solution for this that requires custom code post-processing of the API call which we appreciated.
Therefore, while there are a few small drawbacks, we have been able to accurately deliver speech-to-text recognition to our 180,000+ users thanks to Assembly.
What problems is the product solving and how is that benefiting you?
They recently added speaker diarization which is great and will benefit our product. They also added new languages recently which we now can also provide to our users (which we appreciate). In addition to this, they told me they are also improving the languages they currently support as well. This is helpful because we have had some users experience inaccuracies with their STT.
Best Speech to Text technology in the market!
What do you like best about the product?
AssemblyAI really is focused on Product Development as their core customer inside of an organization. Their APIs are well defined and are always making updates to them on the regular. The accuracy and error rate of their speech to text model is the best in the market! Our customers love the transcriptions we can provide them along with some of the other intelligence features. AssemblyAI makes their APIs easy to use and impliment into our products.
What do you dislike about the product?
There are no downsides or things I dislike with AssemblyAI's speech to text API.
What problems is the product solving and how is that benefiting you?
The main problem that the Speech to Text API solves for CallRail is transcibing phone conversations into transcripts for our end customers. Our customers may receive hundreds and even thousands of phone calls a day. They don't have the time or resources to listen to every call recording. AssemblyAI's Speech to Text API allows us to easily transcribe these conversations inside of out Conversation Intelligence product.
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