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AssemblyAI

AssemblyAI

Reviews from AWS customer

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External reviews

90 reviews
from

External reviews are not included in the AWS star rating for the product.


    Daniele S.

Accurate and Effortless Large File Transfers—No Downsides

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Accuracy and the ability to send huge files without the need to chunk them
What do you dislike about the product?
Nothing all works as it should, I will test soon the other capabilities
What problems is the product solving and how is that benefiting you?
Trascibe audio files


    Financial Services

Great Accuracy, but Diarization Can Be Inconsistent with Similar Voices

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
High accuracy. The main reason we switched to AssemblyAI was that it support diarization out of the box. This feature gives a one stop ease of use.
What do you dislike about the product?
The diarization can either work really well or really poorly. When the 2 voices are similar to each other it really struggles - when the voices are different it's accuracy is much better. This means we have to put in an extra step to diarise in case it fails.
What problems is the product solving and how is that benefiting you?
Can analyse many calls to check that points are been hit as required by the business


    Nir M.

Simplicity and Cost-Effective STT Solution

  • October 16, 2025
  • Review provided by G2

What do you like best about the product?
I find AssemblyAI's Speech to Text API very straightforward to set up, with a highly supportive customer service team that makes the process seamless. The integration with AssemblyAI is simple, and I appreciate its cost-effectiveness and the accuracy of the transcriptions. I also value the capability to handle medical conversations with diarization, which is crucial for my work.
What do you dislike about the product?
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What problems is the product solving and how is that benefiting you?
I use the product for accurate, cost-effective speech-to-text transcription of medical conversations with diarization, simplifying integration and reducing costs from previous AWS solutions.


    Gal D.

Accurate, fast and developer friendly

  • October 09, 2025
  • Review provided by G2

What do you like best about the product?
The documentation is great, and the WER is best in class. The integration was so smooth as it's compatible with all popular vendors
What do you dislike about the product?
The platform itself isn't mature, has no team management, and no basic features for organizations
What problems is the product solving and how is that benefiting you?
The WER for live vidoes generation


    VIVEK P.

Best app to create or integrate with Speech to Text Feature.

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Best feature to use it that, Speech to Text and Speach understanding to go for the navigation
What do you dislike about the product?
I can say there is nothing to dislike as, it also provde the freemium version.
What problems is the product solving and how is that benefiting you?
We were looking the software to understand the voice in the app, as it been a benefit software to use it for the speech to text feature.


    Higher Education

Great product. Great fidelity.

  • October 01, 2025
  • Review provided by G2

What do you like best about the product?
It is remarkably accurate, even if the audio quality (as assessed by this researcher) is below what might be expected.
What do you dislike about the product?
The diarization feature sometimes fails.
What problems is the product solving and how is that benefiting you?
Transcripts of academic lectures.


    Hospital & Health Care

Very good

  • September 29, 2025
  • Review provided by G2

What do you like best about the product?
The configuration was easy to implement. The French accuracy is pretty good. The time to transcribe is very fast.
What do you dislike about the product?
Sometimes, French accuracy has some issues. Same for the speakers detection.
What problems is the product solving and how is that benefiting you?
Assembly help me to transcribe


    Richard V.

Powerful, Developer-Friendly STT with Room to Evolve

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
* The accuracy is excellent, even on noisy audio or with multiple speakers. Many of the transcripts required minimal editing.
* Speaker diarisation works reliably — being able to split out who said what is a big plus in multi-person recordings.
* Ease of integration is a standout: the API is well documented, the onboarding is smooth, and I got up and running quickly.
* The pricing model is fair and transparent — you pay for usage rather than being locked into a subscription.
* Advanced features like Word Boost / keyword prompting, PII redaction, and language auto-detection give useful flexibility for real-world use cases.
What do you dislike about the product?
* The latency/response times can vary under load, which makes it less predictable for real-time needs.
* Customisation is somewhat limited: fine-tuning for domain-specific vocabulary or acoustic quirks isn’t as deep as one might hope.
* The API returns many fields in the response; for simpler workflows, that extra metadata can add overhead.
* The 10-hour audio length limit (for some endpoints) feels restrictive for very long recordings.
* In certain regions (e.g. Europe), some features are either missing or still in development.
What problems is the product solving and how is that benefiting you?
We're using it as part of our new app "Think Notes". We're integrating AssemblyAI to transcribe and analyse recordings and meetings. We hope it will be the main powerhouse behind our new app.


    Kunal K.

Review of Assembly AI software

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
AssemblyAI offers highly accurate speech recognition, easy-to-use APIs, and powerful features like summarization and sentiment analysis.
What do you dislike about the product?
Some advanced features can be costly at scale, and real-time transcription may have slight delays depending on network conditions
What problems is the product solving and how is that benefiting you?
AssemblyAI solves the challenge of manual transcription by providing accurate, automated speech-to-text, saving time, reducing costs, and improving accessibility.


    Lorenzo A.

Actually best tool for translate speech to text

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Is very accurate and have a lot of functions like automatic chapters ecc..
What do you dislike about the product?
Maybe I'd like less expensive, but for now it is good
What problems is the product solving and how is that benefiting you?
I tried to have speech to text with other way for example a personal server with Whisper