A detailed and well-supported speech-to-text service for our company!
What do you like best about the product?
Since our company is light on the dev side of things, we needed to have a UI-based capability to use AssemblyAI, and they did not disappoint with their Make.com integration. This was very easy to implement, well-documented, and when we did have questions, the AssemblyAI customer support team was ready and able to help! We use this daily for call transcription and summarization.
What do you dislike about the product?
I don't have anything negative to say about it!
What problems is the product solving and how is that benefiting you?
We use it for Call Transcription & Call Summarization, and we extract key pieces of information in order to pass into our CRM so that our Sales & Customer Service teams can have much more data at their fingertips.
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