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    Customer Data Platform

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    Sold by: Blueshift 
    Free Trial
    AWS Free Tier
    Unify and Activate First-Party Data with a Powerful CDP
    4.4

    Overview

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    Single Customer View: Create comprehensive, unified customer profiles of every anonymous and identifiable user based on all your first-party data: historic, real-time, and predicted , collected from every interaction.

    Highlights

    • Real-time - Blueshift's CDP builds dynamic profiles, constantly updating with every interaction. Unify known & anonymous users across devices. Deliver personalization that shines at the perfect moment.
    • AI-Powered Marketing. Effortless Results - Automate & personalize marketing with Blueshift's AI. Target right, craft impactful messages, see results: 61% higher clicks, 166% conversion lift.
    • Built to Scale, Adapts to You - Handle massive campaigns. We process billions of emails & millions of personalized messages per hour. Our flexible model built on AWS adapts to your unique data needs.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    Customer Data Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Growth
    Drive Growth with enhanced customer profiles and customer AI. Upto 100,000 active profiles/month
    $9,000.00
    Free Trial
    Experience the power of your data in just 15 minutes
    $1.00
    Enterprise
    Orchestrate CX with advanced data modeling and AI. Contact us.
    $100,000.00

    Vendor refund policy

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    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

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    AWS infrastructure support

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    Product comparison

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    Accolades

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    Top
    25
    In eCommerce
    Top
    25
    In CRM
    Top
    25
    In Customer Experience Personalization

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Customer Profile Management
    Create comprehensive unified customer profiles integrating historic, real-time, and predictive data across anonymous and identifiable users
    Real-time Data Processing
    Dynamic profile building with continuous updates triggered by user interactions across multiple devices
    AI-Powered Marketing Automation
    Automated personalization targeting using artificial intelligence algorithms for message crafting and optimization
    Data Scalability
    High-volume data processing capability handling billions of emails and millions of personalized messages per hour
    Cross-Device User Tracking
    Unified user identification and tracking mechanism spanning multiple devices and interaction touchpoints
    Customer Analytics
    Advanced behavioral analysis and insights generation for customer data
    Multi-Channel Engagement
    Unified communication across web, mobile, and email platforms
    AI-Powered Personalization
    Machine learning algorithms for creating tailored customer experiences
    Real-Time Data Processing
    Instant customer behavior tracking and engagement response mechanisms
    Data Unification
    Diamond Record technology that consolidates first-, second-, and third-party data into a single comprehensive source of truth
    AI Agent Management
    AI Agent Foundry platform enabling creation and management of secure, governed AI agents for real-time personalization
    AI-Powered Architecture
    Enterprise-scale AI-first architecture designed to optimize customer engagement and marketing interactions
    Data Integration
    Flexible deployment options with deep integrations into existing enterprise technology ecosystems
    Real-Time Personalization
    Advanced capabilities for generating timely, relevant customer interactions through intelligent decisioning mechanisms

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.4
    282 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    35%
    52%
    10%
    2%
    0%
    0 AWS reviews
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    282 external reviews
    External reviews are from G2 .
    Madgda m.

    Powerful Automation and Analytics for Seamless Customer Journeys

    Reviewed on Dec 18, 2025
    Review provided by G2
    What do you like best about the product?
    I like that Blueshift comes with great features for unifying customer data and also comes with great data management features.
    With this tool, we leverage on AI features to customer customer experience and this promotes customer loyalty and high retention.
    I like that we can create and automate customer customer journeys which helps when it comes to targeted marketing which Blueshift is good at.
    With the tool, creating complex marketing campaigns is always easy thanks to the automation features of this tool.
    I also like the analytics and optimization aspects of Blueshift and it includes features such as AB testing which gives us best insights on how to manage and better or marketing campaigns.
    What do you dislike about the product?
    With Blueshift, all the features are place and no bad experiences whatsoever.
    What problems is the product solving and how is that benefiting you?
    The tool comes with amazing customer journey features and it makes it possible to personalize marketing which ensures we have successful marketing campaigns.
    Christina T.

    Powerful All-in-One CDP and ESP for Large Catalogs

    Reviewed on Dec 16, 2025
    Review provided by G2
    What do you like best about the product?
    The ability for Blueshift to serve as our CDP and ESP as well as the ability to handle our extensive catalog of over 1M products and 30M applications and manage our send volume.
    What do you dislike about the product?
    It can be quite technically difficult to manage. Luckily we have a great partner who manages implementation of our email system.
    What problems is the product solving and how is that benefiting you?
    Managing our extensive catalog and personalization of emails.
    Gerald S.

    Empowers Personalized Marketing with Seamless Data Integration

    Reviewed on Nov 19, 2025
    Review provided by G2
    What do you like best about the product?
    I like that Blueshift unifies customer data and marketing tools allowing us to offer our customers an exceptional and personalized experience.
    It comes with intelligent features such as agentic, and generative AI that helps our marketing team to personalize and optimize experience across multi channels.
    I like that Blueshift makes launching campaigns, test strategies and personalize experiences thanks to being able to leverage on customer data.
    The tool helps us increase customer engagement and this translates to sales.
    Its ability to integrate to other data warehouses for instance Amazon Redshift makes it a better tool.
    What do you dislike about the product?
    I have used Blueshift and it has been a success without problems. The customer support team are always helpful when need arises.
    What problems is the product solving and how is that benefiting you?
    With the tool, we leverage on customer data and marketing tool to shoot our business marketing efforts to the roof and it has worked well. It offers great marketing automation, personalization and great AI features making it very effective.
    Media Production

    Enterprise solution flexible

    Reviewed on Sep 26, 2025
    Review provided by G2
    What do you like best about the product?
    Easy of use and flexibility in evolution. Blueshift team consider suggestions from client for improving the tool. 10 times new feature released every year.
    What do you dislike about the product?
    Some part of the UI are quite technical, for example user profile is visible in json format, easy for technical not so easy for marketing
    What problems is the product solving and how is that benefiting you?
    Multichannel communications and journey in a unique tool, you can manage in a unique place all the channel and check by each customers what you sent to him/her
    Automotive

    Powerful Recommendations, Easy Interfaces and great support

    Reviewed on Sep 23, 2025
    Review provided by G2
    What do you like best about the product?
    I like the simplicity of the patform and how I can join my campaigns together with the journey mapper. The recommendations are really powerful and data is received in realtime.

    Implementation was quick and easy to, with full support from the team.

    This is the only tool I use, to monitor campaigns, and data as well as being able to see results and make tweaks along the way.

    It was easy to integrate this into the business.
    What do you dislike about the product?
    Not as well known in Uk so not able to partner with som real time email clients
    What problems is the product solving and how is that benefiting you?
    It allows us to collect user behaviour and personalise/target emails to users in real time throughout their journey with us
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