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    Customer Data Platform

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    Sold by: Blueshift 
    Free Trial
    AWS Free Tier
    Unify and Activate First-Party Data with a Powerful CDP
    4.4

    Overview

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    Single Customer View: Create comprehensive, unified customer profiles of every anonymous and identifiable user based on all your first-party data: historic, real-time, and predicted , collected from every interaction.

    Highlights

    • Real-time - Blueshift's CDP builds dynamic profiles, constantly updating with every interaction. Unify known & anonymous users across devices. Deliver personalization that shines at the perfect moment.
    • AI-Powered Marketing. Effortless Results - Automate & personalize marketing with Blueshift's AI. Target right, craft impactful messages, see results: 61% higher clicks, 166% conversion lift.
    • Built to Scale, Adapts to You - Handle massive campaigns. We process billions of emails & millions of personalized messages per hour. Our flexible model built on AWS adapts to your unique data needs.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    Customer Data Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Growth
    Drive Growth with enhanced customer profiles and customer AI. Upto 100,000 active profiles/month
    $9,000.00
    Free Trial
    Experience the power of your data in just 15 minutes
    $1.00
    Enterprise
    Orchestrate CX with advanced data modeling and AI. Contact us.
    $100,000.00

    Vendor refund policy

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    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    AWS infrastructure support

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    Product comparison

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    Accolades

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    Top
    25
    In eCommerce
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    25
    In CRM
    Top
    25
    In Customer Experience Personalization

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Ease of use
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    Overview

     Info
    AI generated from product descriptions
    Unified Customer Profile Creation
    Comprehensive customer profiles built from all first-party data sources including historic, real-time, and predicted data collected from every user interaction across anonymous and identifiable users.
    Real-time Profile Updates
    Dynamic profile updates that occur continuously with every customer interaction across multiple devices and touchpoints.
    Cross-Device User Unification
    Capability to unify known and anonymous users across multiple devices into single customer identities.
    AI-Powered Personalization Engine
    Automated marketing personalization and targeting powered by artificial intelligence to optimize message delivery and campaign performance.
    High-Volume Message Processing
    Infrastructure capable of processing billions of emails and millions of personalized messages per hour at scale.
    Omni-Channel Communication
    Enables customer engagement across web, mobile, and email channels from a unified platform
    Customer Behavior Analytics
    Provides analysis of customer behavior patterns to inform engagement strategies
    AI-Powered Journey Orchestration
    Utilizes artificial intelligence to automate and optimize customer journey workflows
    Personalization Engine
    Delivers personalized communication and experiences based on customer data and insights
    Integrated Analytics Dashboard
    Combines product analytics, marketing analytics, and customer insights in a single unified interface
    Unified Customer Data Repository
    Diamond Record unifies first-, second-, and third-party data into a single source of truth for enterprise customer data management
    AI Agent Management and Deployment
    AI Agent Foundry enables creation and management of AI agents built on trusted data foundation with secure, governed capabilities for real-time personalization
    Real-Time Decision Making
    AI Decisioning capability transforms customer interactions into timely, relevant, and revenue-driving moments through intelligent decision automation
    Enterprise Security and Compliance
    Platform designed with security and compliance as core architectural components to meet global enterprise requirements without compromising agility
    Multi-Team Data Unification
    Unified platform architecture consolidates marketing, data, and IT teams on a single AI-powered system with flexible deployment options and deep integrations into existing technology stacks

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.4
    282 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    62%
    34%
    3%
    1%
    0%
    0 AWS reviews
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    282 external reviews
    External reviews are from G2 .
    Madgda m.

    Powerful Automation and Analytics for Seamless Customer Journeys

    Reviewed on Dec 18, 2025
    Review provided by G2
    What do you like best about the product?
    I like that Blueshift comes with great features for unifying customer data and also comes with great data management features.
    With this tool, we leverage on AI features to customer customer experience and this promotes customer loyalty and high retention.
    I like that we can create and automate customer customer journeys which helps when it comes to targeted marketing which Blueshift is good at.
    With the tool, creating complex marketing campaigns is always easy thanks to the automation features of this tool.
    I also like the analytics and optimization aspects of Blueshift and it includes features such as AB testing which gives us best insights on how to manage and better or marketing campaigns.
    What do you dislike about the product?
    With Blueshift, all the features are place and no bad experiences whatsoever.
    What problems is the product solving and how is that benefiting you?
    The tool comes with amazing customer journey features and it makes it possible to personalize marketing which ensures we have successful marketing campaigns.
    Christina T.

    Powerful All-in-One CDP and ESP for Large Catalogs

    Reviewed on Dec 16, 2025
    Review provided by G2
    What do you like best about the product?
    The ability for Blueshift to serve as our CDP and ESP as well as the ability to handle our extensive catalog of over 1M products and 30M applications and manage our send volume.
    What do you dislike about the product?
    It can be quite technically difficult to manage. Luckily we have a great partner who manages implementation of our email system.
    What problems is the product solving and how is that benefiting you?
    Managing our extensive catalog and personalization of emails.
    Gerald S.

    Empowers Personalized Marketing with Seamless Data Integration

    Reviewed on Nov 19, 2025
    Review provided by G2
    What do you like best about the product?
    I like that Blueshift unifies customer data and marketing tools allowing us to offer our customers an exceptional and personalized experience.
    It comes with intelligent features such as agentic, and generative AI that helps our marketing team to personalize and optimize experience across multi channels.
    I like that Blueshift makes launching campaigns, test strategies and personalize experiences thanks to being able to leverage on customer data.
    The tool helps us increase customer engagement and this translates to sales.
    Its ability to integrate to other data warehouses for instance Amazon Redshift makes it a better tool.
    What do you dislike about the product?
    I have used Blueshift and it has been a success without problems. The customer support team are always helpful when need arises.
    What problems is the product solving and how is that benefiting you?
    With the tool, we leverage on customer data and marketing tool to shoot our business marketing efforts to the roof and it has worked well. It offers great marketing automation, personalization and great AI features making it very effective.
    Media Production

    Enterprise solution flexible

    Reviewed on Sep 26, 2025
    Review provided by G2
    What do you like best about the product?
    Easy of use and flexibility in evolution. Blueshift team consider suggestions from client for improving the tool. 10 times new feature released every year.
    What do you dislike about the product?
    Some part of the UI are quite technical, for example user profile is visible in json format, easy for technical not so easy for marketing
    What problems is the product solving and how is that benefiting you?
    Multichannel communications and journey in a unique tool, you can manage in a unique place all the channel and check by each customers what you sent to him/her
    Automotive

    Powerful Recommendations, Easy Interfaces and great support

    Reviewed on Sep 23, 2025
    Review provided by G2
    What do you like best about the product?
    I like the simplicity of the patform and how I can join my campaigns together with the journey mapper. The recommendations are really powerful and data is received in realtime.

    Implementation was quick and easy to, with full support from the team.

    This is the only tool I use, to monitor campaigns, and data as well as being able to see results and make tweaks along the way.

    It was easy to integrate this into the business.
    What do you dislike about the product?
    Not as well known in Uk so not able to partner with som real time email clients
    What problems is the product solving and how is that benefiting you?
    It allows us to collect user behaviour and personalise/target emails to users in real time throughout their journey with us
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