Overview
This is a repackaged open source software product wherein additional charges apply for deployment of the application and AMI support and compliance. OSTicket is a ticketing based helpdesk system with intuitive control panel and real-time reporting component to design personalized reports. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.
Highlights
- Dashboard Reports
- Add, edit, and delete your help desk topics that suit your preference
- Configurable automatic reply sent out when a new ticket is opened or a message is received
Details
Typical total price
$0.041/hour
Features and programs
Financing for AWS Marketplace purchases
Pricing
- ...
Instance type | Product cost/hour | EC2 cost/hour | Total/hour |
|---|---|---|---|
t2.nano | $0.02 | $0.006 | $0.026 |
t2.micro AWS Free Tier | $0.02 | $0.012 | $0.032 |
t2.small | $0.02 | $0.023 | $0.043 |
t2.medium | $0.02 | $0.046 | $0.066 |
t2.large | $0.02 | $0.093 | $0.113 |
t2.xlarge | $0.02 | $0.186 | $0.206 |
t2.2xlarge | $0.02 | $0.371 | $0.391 |
t3.nano | $0.02 | $0.005 | $0.025 |
t3.micro AWS Free Tier | $0.02 | $0.01 | $0.03 |
t3.small Recommended | $0.02 | $0.021 | $0.041 |
Additional AWS infrastructure costs
Type | Cost |
|---|---|
EBS General Purpose SSD (gp2) volumes | $0.10/per GB/month of provisioned storage |
Vendor refund policy
We do not currently support refunds, but you can cancel at any time.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Note: Updated AMI name only
Additional details
Support
Vendor support
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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