Okta is the modern access solution for all resources from cloud to ground that enables organizations to quickly deploy modern experiences across their entire business.
Okta Workforce Identity ensures employees have quick and secure access to the tools they need to get work done.
Single Sign-On: Deploy SSO across applications, including AWS SSO.
Universal Directory: Consolidate users, groups and devices from a number of sources into a single directory.
Lifecycle Management: Automate management of the employee lifecycle, including provisioning of users and groups into AWS SSO.
Adaptive Multi-Factor Authentication: Deploy a set of second factors and contextual access policies based on risk.
Customer Identity and Access Management delivers secure, seamless customer experiences and expedite time to value. Okta's Customer Identity offering includes:
Authentication: Embed secure login and SSO with flexible authentication options including; OIDC and social authentication. Enhance security with step-up authentication using a broad set of second factors.
Authorization: Control which apps and APIs users have access to using attribute-based policies enforced through SAML and OAuth protocols.
User Management: Add registration to your apps and manage customer identities at scale via APIs or from Okta's user friendly admin console.
For Custom Configurations, Volume Pricing or CIAM available via Private Offer please contact us at: okta@carahsoft.com
Highlights
Single Identity Platform: Power business velocity with a single place to create, maintain, and audit authentication and authorization policies for every layer of an application across cloud, on-premise, or hybrid environments.
Robust Ecosystem: Extend Okta to create engaging digital experiences, expedite large scale technology deployments and enhance security with over 6500 pre-built integrations.
Comprehensive AWS Integrations: Centralize and secure access to AWS and manage entitlements across all AWS accounts for end users, developers and the applications they build with pre-built integrations and customizable workflows.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This contract offers two separate identity products, each billed by user count. The Okta Workforce Identity dimension covers 150 internal users, giving your employees or staff access to the workforce identity product suite. The Okta Customer Identity dimension covers 20,000 external users, supporting the customer identity product suite for people outside your organization. These are independent options based on who you need to manage. Pricing scales with the number of users and the identity suite you select. You buy this listing through a private offer.
Top-of-mind questions for buyers
What counts as one user for the Okta Workforce Identity dimension?
A workforce user is one internal account, such as an employee, contractor, or staff member who signs in to your systems. The dimension covers 150 such accounts. Each person you manage counts as one user against that count.
How do the Workforce Identity and Customer Identity dimensions combine on my bill?
The two dimensions bill independently. Workforce Identity covers 150 internal users; Customer Identity covers 20,000 external users. You are charged for each suite separately based on who you manage. Internal staff and external customers are counted on their own dimension, not merged into one total.
What is the difference between the workforce and customer identity product suites?
The workforce suite manages internal users, such as employees and contractors, with sign-on and access controls for your own systems. The customer suite manages external users outside your organization, supporting identity for people who access your public-facing applications.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Through our expert teams and robust digital resources, we ensure you can always access urgent and proactive support, whenever and however you need it, anywhere in the world. Access the Okta Community to get help, engage with us and your peers, submit product requests, and access the key resources you need to drive success. We offer support and success packages that are based on your needs and align with the complexity of your deployment to give you the power of choice. support@okta.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Secure your employees, contractors, and partners - wherever they are. Covers every part of the Identity lifecycle, from governance, to access, to privileged controls.
Secure your employees, contractors, and partners - wherever they are. Covers every part of the Identity lifecycle, from governance, to access, to privileged controls.
Secure your employees, contractors, and partners - wherever they are. Covers every part of the Identity lifecycle, from governance, to access, to privileged controls.
Consultative Services / Implementation Services / Managed Services / Okta Health Check - Tecnics, a Platinum partner of Okta, collaborates with Okta to provide seamless and efficient identity management solutions to help organizations secure and manage their digital identities and access.
BigFix Lifecycle delivers the comprehensive and powerful approach that IT management needs today. Its single intelligent agent technology provides real-time visibility into the state of endpoints and gives administrators advanced functionality for managing endpoints (laptops, desktops, servers).
Single sign-on has streamlined daily access and saves time while strengthening security
Reviewed on Aug 30, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for Okta Identity Platform is to secure credentials across different platforms, specifically for single sign-on.
A specific example of how I'm using Okta Identity Platform for single sign-on or managing credentials is that when I log into my daily work, I log into one place, have my two-step authentication, and then I can access Salesforce, open up the knowledge base, and then open up another platform where we have our chatbot. I can open up different linked systems, see where updates are needed, and not have to log into each individually each time, which saves time.
That is the primary way I leverage Okta Identity Platform.
What is most valuable?
Okta Identity Platform offers simple sign-on and not having to remember everything each time as its best features.
When I say simple sign-on, I find the interface somewhat easy to use, but it is more about how it integrates with all my different platforms. What makes that feature stand out for me is definitely the integration; sometimes the interface can be a bit difficult when it comes to methods of authenticating, but overall I would say integration comes first.
Customization is unique where I can turn off or on or hide or show what items I want easily available, making it convenient, especially coming in as a new person.
Okta Identity Platform has positively impacted my organization through simplicity and added security; it has a lot of firewalls behind where things are saved, avoiding more cybersecurity threats, and simplifying day-to-day life.
Regarding how Okta Identity Platform has helped with cybersecurity threats, I see that there are fewer incidents when I am logging into one place instead of sharing on multiple platforms repeatedly; this reduces the availability for risk.
What needs improvement?
I am not really sure how Okta Identity Platform can be improved; perhaps a simpler login method would help, but I think that is in practice.
I do not have anything additional to add about needed improvements or support.
I have not seen anything that could be improved with Okta Identity Platform that we have not discussed yet.
For how long have I used the solution?
I have been using Okta Identity Platform for about two years.
How are customer service and support?
I have no experience with customer support for Okta Identity Platform.
Which solution did I use previously and why did I switch?
I am not sure if I previously used a different solution before Okta Identity Platform as I was not there before then.
What was our ROI?
From my experience, I have seen a return on investment from Okta Identity Platform [Private Offer Only] in terms of time saved by logging in one place.
What's my experience with pricing, setup cost, and licensing?
I have had no involvement at my level with pricing, setup cost, and licensing.
Which other solutions did I evaluate?
I do not know if my team evaluated other options before choosing Okta Identity Platform, as this is not applicable to my role.
What other advice do I have?
I would not have any specific advice for others looking into using Okta Identity Platform, other than that it seems very convenient for work machines to have set up.
I would suggest that the built-in application on the systems is very convenient.
I found this interview fine; it would be helpful to contact on LinkedIn and maybe just know how many questions before we talk.
My review rating for Okta Identity Platform is 9 out of 10.