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Always available DNS with a 100% uptime SLA: Powerful, reliable, scalable DNS capabilities without the overhead of custom-built infrastructure, while simplifying DNS management. Add data-driven DNS traffic steering to optimize traffic flows between CDNs and cloud providers and seamless API First DevOps ready integrations.
4.5
Overview
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Overview of IBM NS1 Connect Managed DNS
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What is Traffic Steering
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Simplify HTTPS Management
IBM NS1 Connect Managed DNS is a fully managed, cloud-native DNS and intelligent traffic steering solution designed to help AWS customers overcome the limitations of legacy DNS. By integrating with observability tools like Amazon CloudWatch, NS1 Connect can monitor the health and status of cloud resources in real time, enabling automated traffic steering away from down or deprecated infrastructure. Combined with NS1s ability to ingest data from a variety of sources, this ensures faster, more reliable DNS resolution, reduces application downtime, improves performance, and accelerates time-to-value, freeing teams to focus on strategic growth.
The Essentials Tier is ideal for SMBs, providing up to 80M queries/month, health checks, intelligent traffic steering, HTTPS redirects with primary/secondary DNS support ensuring high application availability and robust business continuity.
The Standard Tier expands these capabilities for larger organizations providing advanced features like spike protection and zone backup/restore while supporting up to 1 billion queries per month, enhanced health monitoring, traffic steering filter chains and HTTPS redirects.
For enterprises demanding peak performance and resilience on a global scale, IBM NS1 Connect Premium is our most advanced solution, tailored and optimized for your needs. Overcome the limitations of single-CDN (SCD) architectures with Real User Monitoring (RUM) based traffic steering, dynamically routing users to the fastest, most reliable endpoints. Further enhance your capabilities with dedicated DNS infrastructure, advanced analytics, and optimized DNS for China. Contact your AWS representative who will work with our expert to ensure you have the optimum solution to meet your needs.
Highlights
- Global anycast network: Primary and secondary DNS built with a fully redundant architecture at 26 locations to meet a 100% uptime SLA.
- Intelligent Traffic steering: Automatically steer traffic across multiple CDNs and cloud providers to optimize for cost, contractual commits, and third-party quality of experience (QoE) metrics.
- API-first Architecture: DevOps ready integrations with Terraform, Ansible and other tools for effortless zone creation and policy updates.
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Pricing
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Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Essentials | Includes 30M queries 1000 records 1 Filter Chain 2 Monitors | $1,188.00 |
Essentials Small Bundle | Includes 50M queries 1000 records 1 Filter Chain 2 Monitors | $2,388.00 |
Essentials Large Bundle | Includes 80M queries 1000 records 1 Filter Chain 2 Monitors | $4,188.00 |
Standard-50 | 50M Queries, 1000 Records, 1 Traffic Steering Filter Chains, 2 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $4,188.00 |
Standard-150 | 150M Queries, 1000 Records, 3 Traffic Steering Filter Chains, 7 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $9,426.00 |
Standard-250 | 250M Queries, 2000 Records, 25 Traffic Steering Filter Chains, 25 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $21,106.80 |
Standard-500 | 500M Queries, 5000 Records, 50 Traffic Steering Filter Chains, 50 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $31,096.80 |
Standard-1000 | 1Bn Queries, 10000 Records, 100 Traffic Steering Filter Chains, 100 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $46,546.80 |
Dimension | Description | Cost/unit |
|---|---|---|
Overage Rate Total Queries (Requests) | Overage Rate Total Queries (Requests) | $50.00 |
Overage Rate DNS Records | Overage Rate DNS Records | $75.00 |
Overage Rate Filter Chains (Resource Units) | Overage Rate Filter Chains (Resource Units) | $103.50 |
Overage Rate Monitors (Jobs) | Overage Rate Monitors (Jobs) | $3.45 |
Overage Rate China Requests | Overage Rate China Requests | $172.00 |
Steering Standard Interaction Overage | Steering Standard Interaction Overage | $20.39 |
GSLB Standard Interaction Overage | GSLB Standard Interaction Overage | $20.39 |
Steering Advanced Interaction Overage | Steering Advanced Interaction Overage | $32.39 |
GSLB Advanced Interaction Overage | GSLB Advanced Interaction Overage | $32.39 |
Enterprise Request Overage | Enterprise Request Overage | $8.27 |
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Self Service on All tiers including Free Trial
Connect with your peers at IBM NS1 Connect Community. https://ibm.biz/Bdbz3K Review our comprehensive IBM NS1 Connect Documentation. https://ibm.biz/Bdbz3b
IBM Customer Support Engineer: Essentials, Standard and Premium Tiers
If you have IBM Advanced Support, you receive prioritized case handling and shorter response times. https://ibm.biz/Bdbz3J
Click below to open a case to submit a request for help from an experienced Customer Support Engineer.
AWS infrastructure support
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By IBM Software
By F5, Inc.
By Cloud Infrastructure Services
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In Network Infrastructure
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
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AI generated from product descriptions
Global Anycast Network Infrastructure
Fully redundant DNS architecture deployed across 26 global locations with 100% uptime SLA and primary/secondary DNS support
Intelligent Traffic Steering
Data-driven traffic steering capability that automatically routes traffic across multiple CDNs and cloud providers based on cost optimization, contractual commitments, and quality of experience metrics
Real-time Health Monitoring and Automated Failover
Integration with observability tools like Amazon CloudWatch to monitor health and status of cloud resources in real time, enabling automated traffic steering away from degraded or unavailable infrastructure
API-First Architecture
DevOps-ready integrations with Terraform, Ansible and other tools enabling programmatic zone creation and policy updates
Real User Monitoring Based Traffic Optimization
Real User Monitoring (RUM) based traffic steering capability that dynamically routes users to the fastest and most reliable endpoints
AI-Powered Data Management
F5 AI Data Fabric enables generation of insights, management, and governance for data from different applications and products across multiple data lakes and data sources.
Multi-Cloud Network Connectivity
Global hub-and-spoke transit orchestration for connecting all cloud properties including public, private, network and edge clouds.
Integrated Security Stack
Unified software stack combining router, load balancer, network firewall, web application firewall (WAF), API security and API gateway capabilities.
Layer 3-7 DDoS Protection
L3-L7 DDoS defense capabilities for protecting applications and APIs deployed across distributed environments.
Unified Management Portal
Single SaaS-based console for SecOps, NetOps, and DevOps to manage and deploy virtual networks, connections, distributed applications, and API security.
Zone Configuration
Support for Primary zone, Secondary zone, Active Directory integrated zone, and stub zones
DNS Policy Management
DNS policies for Query Resolution, Recursion, Zone Transfer, and Traffic Management
Extended Scripting Capabilities
Extended Windows PowerShell support with required PowerShell modules pre-loaded
Standard contract
No
No
No
Customer reviews
Adaptable S.
Fast DNS Management, Needs UI Improvement
Reviewed on May 09, 2026
Review provided by G2
What do you like best about the product?
I like that IBM NS1 Connect is very fast, especially when it comes to DNS queries, which get propagated quickly. The real-time traffic control is also a strong feature. I appreciate the API-first approach since their REST APIs are clean and automation-friendly. It integrates well with tools like Terraform and Ansible, which makes DNS management safer and faster in CI/CD workflows, particularly beneficial in large environments.
What do you dislike about the product?
I think they have to work on their UI or UX for the DNS manager form because sometimes I think there is a better option or alternative in terms of UI, UX of DNS management in the market. So they have to work on their UI UX for their website.
What problems is the product solving and how is that benefiting you?
I use IBM NS1 Connect for fast DNS management. The DNS queries propagate quickly, and its real-time traffic control is great. The API-first approach and integration with tools like Terraform and Ansible make DNS management safer and faster, especially in CI/CD workflows.
Insurance
Intuitive UI/UX and Strong Integrations That Simplify Automation
Reviewed on May 07, 2026
Review provided by G2
What do you like best about the product?
I appreciate the intuitive UI/UX and the strong integrations, which simplify automation and help users get up to speed quickly. It is especially useful for domain validation, and the availability of a free version makes it accessible for companies to start using it easily.
What do you dislike about the product?
The main area for improvement is pricing. The free version lacks support, and the number of deprecated features or versions can be confusing and limiting for users and companies evaluating the platform.
What problems is the product solving and how is that benefiting you?
IBM NS1 Connect helps address problems related to DNS management such as certificate renewals, DNS-based domain validation, and traffic validation. By automating and centralizing these processes, it reduces manual effort, minimizes errors during certificate renewal, and ensures traffic is validated and routed correctly, improving reliability and operational efficiency.
Abbas R.
Reliable DNS Management with Impressive Traffic Routing
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
I like the API-first approach of IBM NS1 Connect. It's very developer-friendly and integrates well into automated workflows, making it a strong fit for modernized structural setups like our Joonweb website builder. The DNS resolution is fast and consistent, thanks to their global network. I've noticed improved uptime and better handling of traffic spikes compared to traditional DNS providers like AWS.
What do you dislike about the product?
The initial setup of IBM NS1 Connect was a little difficult for me as I had to go through some logs and faced some minor issues. I needed to use IBM support and YouTube to help get the setup done.
What problems is the product solving and how is that benefiting you?
I use IBM NS1 Connect for managing DNS and traffic routing for my project, juneweb.com. It's robust, ensuring availability and low latency. I like its developer-friendly API and global network, which improve uptime and traffic handling compared to AWS.
Rion S.
Flexible DNS Management with Technical Simplicity
Reviewed on Apr 29, 2026
Review provided by G2
What do you like best about the product?
I like the flexibility and control IBM NS1 Connect gives me over my domain data, with lots of record types. Even though it’s technical, it's not overly complex, which makes it more approachable without being too simplistic for advanced users. The simplicity of the technical aspects doesn’t distract or make it hard to use, with a simple layout that offers a lot of control. I appreciate that the dashboard has just a couple of buttons and allows setting records with multiple answers for specific regions. The integrations with services like AWS as a backup and unexpected features like performance monitoring give it a premium suite feel. The ability to set records with ease and the provision of ample setup time were quite beneficial. I also find it quite nice that there was a free trial available.
What do you dislike about the product?
I think an aspect that doesn’t work is the confusing IBM and otherwise billing system. They sign you up for a trial but they don’t even mention anymore there is a free account, so you’re think 'Am I going to be charged? Did they get rid of the free tier?' Only to be downgraded automatically for you in an email you might miss.
What problems is the product solving and how is that benefiting you?
I use IBM NS1 Connect for flexibility and better control over my domain data with various record types, avoiding restrictive provider DNS. The simplicity of the dashboard provides lots of control, supporting advanced features like geographic-specific records, AWS backup, and unexpected integrations like performance monitoring.
Hospital & Health Care
Consistent Service But Account Management is Cumbersome Since IBM Acquisition
Reviewed on Apr 24, 2026
Review provided by G2
What do you like best about the product?
I've found NS1 DNS services to be consistent over the last 10 years at two companies.
What do you dislike about the product?
Account management and renewal is VERY cumbersome because of the acquisition with IBM. I was hassled about billing by someone on LINKEDIN about our bill which is extremely insecure. If my LI account had been compromised, a bad actor could have misled the IBM employee and caused an outage affecting over ONE MILLION medical patients.
What problems is the product solving and how is that benefiting you?
Website redirects are working very well and the NS1 API is really easy to use.