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Always available DNS with a 100% uptime SLA: Powerful, reliable, scalable DNS capabilities without the overhead of custom-built infrastructure, while simplifying DNS management. Add data-driven DNS traffic steering to optimize traffic flows between CDNs and cloud providers and seamless API First DevOps ready integrations.
4.5
Overview
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Overview of IBM NS1 Connect Managed DNS
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What is Traffic Steering
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Simplify HTTPS Management
IBM NS1 Connect Managed DNS is a fully managed, cloud-native DNS and intelligent traffic steering solution designed to help AWS customers overcome the limitations of legacy DNS. By integrating with observability tools like Amazon CloudWatch, NS1 Connect can monitor the health and status of cloud resources in real time, enabling automated traffic steering away from down or deprecated infrastructure. Combined with NS1s ability to ingest data from a variety of sources, this ensures faster, more reliable DNS resolution, reduces application downtime, improves performance, and accelerates time-to-value, freeing teams to focus on strategic growth.
The Essentials Tier is ideal for SMBs, providing up to 80M queries/month, health checks, intelligent traffic steering, HTTPS redirects with primary/secondary DNS support ensuring high application availability and robust business continuity.
The Standard Tier expands these capabilities for larger organizations providing advanced features like spike protection and zone backup/restore while supporting up to 1 billion queries per month, enhanced health monitoring, traffic steering filter chains and HTTPS redirects.
For enterprises demanding peak performance and resilience on a global scale, IBM NS1 Connect Premium is our most advanced solution, tailored and optimized for your needs. Overcome the limitations of single-CDN (SCD) architectures with Real User Monitoring (RUM) based traffic steering, dynamically routing users to the fastest, most reliable endpoints. Further enhance your capabilities with dedicated DNS infrastructure, advanced analytics, and optimized DNS for China. Contact your AWS representative who will work with our expert to ensure you have the optimum solution to meet your needs.
Highlights
- Global anycast network: Primary and secondary DNS built with a fully redundant architecture at 26 locations to meet a 100% uptime SLA.
- Intelligent Traffic steering: Automatically steer traffic across multiple CDNs and cloud providers to optimize for cost, contractual commits, and third-party quality of experience (QoE) metrics.
- API-first Architecture: DevOps ready integrations with Terraform, Ansible and other tools for effortless zone creation and policy updates.
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Pricing
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Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Essentials | Includes 30M queries 1000 records 1 Filter Chain 2 Monitors | $1,188.00 |
Essentials Small Bundle | Includes 50M queries 1000 records 1 Filter Chain 2 Monitors | $2,388.00 |
Essentials Large Bundle | Includes 80M queries 1000 records 1 Filter Chain 2 Monitors | $4,188.00 |
Standard-50 | 50M Queries, 1000 Records, 1 Traffic Steering Filter Chains, 2 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $4,188.00 |
Standard-150 | 150M Queries, 1000 Records, 3 Traffic Steering Filter Chains, 7 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $9,426.00 |
Standard-250 | 250M Queries, 2000 Records, 25 Traffic Steering Filter Chains, 25 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $21,106.80 |
Standard-500 | 500M Queries, 5000 Records, 50 Traffic Steering Filter Chains, 50 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $31,096.80 |
Standard-1000 | 1Bn Queries, 10000 Records, 100 Traffic Steering Filter Chains, 100 Monitors, 50 HTTPS Redirects, Spike Protection, Zone Backup/Restore | $46,546.80 |
Dimension | Description | Cost/unit |
|---|---|---|
Overage Rate Total Queries (Requests) | Overage Rate Total Queries (Requests) | $50.00 |
Overage Rate DNS Records | Overage Rate DNS Records | $75.00 |
Overage Rate Filter Chains (Resource Units) | Overage Rate Filter Chains (Resource Units) | $103.50 |
Overage Rate Monitors (Jobs) | Overage Rate Monitors (Jobs) | $3.45 |
Overage Rate China Requests | Overage Rate China Requests | $172.00 |
Steering Standard Interaction Overage | Steering Standard Interaction Overage | $20.39 |
GSLB Standard Interaction Overage | GSLB Standard Interaction Overage | $20.39 |
Steering Advanced Interaction Overage | Steering Advanced Interaction Overage | $32.39 |
GSLB Advanced Interaction Overage | GSLB Advanced Interaction Overage | $32.39 |
Enterprise Request Overage | Enterprise Request Overage | $8.27 |
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Support
Vendor support
Self Service on All tiers including Free Trial
Connect with your peers at IBM NS1 Connect Community. https://ibm.biz/Bdbz3K Review our comprehensive IBM NS1 Connect Documentation. https://ibm.biz/Bdbz3b
IBM Customer Support Engineer: Essentials, Standard and Premium Tiers
If you have IBM Advanced Support, you receive prioritized case handling and shorter response times. https://ibm.biz/Bdbz3J
Click below to open a case to submit a request for help from an experienced Customer Support Engineer.
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By IBM Software
By F5, Inc.
By Cloud Infrastructure Services
Top
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In Network Infrastructure
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Global Anycast Network Infrastructure
Fully redundant DNS architecture deployed across 26 global locations with 100% uptime SLA and primary/secondary DNS support
Intelligent Traffic Steering
Data-driven traffic steering capability that automatically routes traffic across multiple CDNs and cloud providers based on cost optimization, contractual commitments, and quality of experience metrics
Real-time Health Monitoring and Automated Failover
Integration with observability tools like Amazon CloudWatch to monitor health and status of cloud resources in real time, enabling automated traffic steering away from degraded or unavailable infrastructure
API-First Architecture
DevOps-ready integrations with Terraform, Ansible and other tools enabling programmatic zone creation and policy updates
Real User Monitoring Based Traffic Optimization
Real User Monitoring (RUM) based traffic steering capability that dynamically routes users to the fastest and most reliable endpoints
AI-Powered Data Management
F5 AI Data Fabric enables generation of insights, management, and governance for data from different applications and products across multiple data lakes and data sources.
Multi-Cloud Network Connectivity
Global hub-and-spoke transit orchestration for connecting all cloud properties including public, private, network and edge clouds.
Integrated Security Stack
Unified software stack combining router, load balancer, network firewall, web application firewall (WAF), API security and API gateway capabilities.
Layer 3-7 DDoS Protection
L3-L7 DDoS defense capabilities for protecting applications and APIs deployed across distributed environments.
Unified Management Portal
Single SaaS-based console for SecOps, NetOps, and DevOps to manage and deploy virtual networks, connections, distributed applications, and API security.
Zone Configuration
Support for Primary zone, Secondary zone, Active Directory integrated zone, and stub zones
DNS Policy Management
DNS policies for Query Resolution, Recursion, Zone Transfer, and Traffic Management
Extended Scripting Capabilities
Extended Windows PowerShell support with required PowerShell modules pre-loaded
Standard contract
No
No
No
Customer reviews
Computer & Network Security
Real-Time Traffic Steering That Reroutes Before Alerts Fire
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
The real-time traffic steering based on actual endpoint health is what keeps us loyal, when something goes down, NS1 reroutes traffic before our monitoring alerts even fire.
What do you dislike about the product?
The monitoring capabilities feel native, like you end up relying on third-party observability tools to fill gaps that really should be built into the platform itself.
What problems is the product solving and how is that benefiting you?
Managing traffic across multiple cloud regions used to mean constant manual DNS updates whenever an endpoint went unhealthy, NS1 Connect handles that automatically now, keeping our applications available without anyone having to jump in at 2am. The benefit has been tangible: fewer outages, faster recovery times, and an ops team that finally sleeps through the night.
Mahesh H.
Finally, a DNS Solution That Keeps Up With Our Scale.
Reviewed on Apr 18, 2026
Review provided by G2
What do you like best about the product?
What I like best about IBM NS1 Connect is its intelligent traffic routing, the Filter Chain architecture gives you surgical control over how DNS queries are resolved, something you simply don't get with conventional DNS providers.
What do you dislike about the product?
The pricing structure can feel opaque for smaller teams, and the learning curve around Filter Chain configuration can be steep without dedicated onboarding support.
What problems is the product solving and how is that benefiting you?
Before NS1 Connect, managing DNS traffic across regions was a constant firefight, now it practically runs itself, and our team can finally focus on building rather than troubleshooting.
Konjengbam M.
Powerful Monitoring Platform with Helpful Tutorials and Strong Integrations
Reviewed on Apr 18, 2026
Review provided by G2
What do you like best about the product?
I love this platform for its various useful tutorials available which might be of great assistance given the complexity of this platform. Other than this I love this platform for its capacity to keep connecting even when there is no monitoring data. The capacity of this platform to control the traffic of the site is also outstanding. I also feel that the interface is user-friendly. The capacity of this platform to create zones by utilizing more DNS provider improves the reliability and usability of this platform.
In this platform there are multiple monitors which increases the potential of this platform. The ability of this platform to integrate with various data sources like ThousandEyes, DataDog etc is worth mentioning.
This platform also have SSL/TLS certificates allowing HTTPS to redirect. The capability of this platform to connect external network connection is also commendable. I like the facility of this platform where notifier list can also be created. Having said this I also feel that the security provided by this platform is reliable. The URL redirect facility provided by this platform also ensures the stability of the sites normally or even during migration. This allows better user experience of the one browsing the site.
The platform capability to schedule a report is also really good with options provided in which type of file, when and how the report will be generated.
In this platform there are multiple monitors which increases the potential of this platform. The ability of this platform to integrate with various data sources like ThousandEyes, DataDog etc is worth mentioning.
This platform also have SSL/TLS certificates allowing HTTPS to redirect. The capability of this platform to connect external network connection is also commendable. I like the facility of this platform where notifier list can also be created. Having said this I also feel that the security provided by this platform is reliable. The URL redirect facility provided by this platform also ensures the stability of the sites normally or even during migration. This allows better user experience of the one browsing the site.
The platform capability to schedule a report is also really good with options provided in which type of file, when and how the report will be generated.
What do you dislike about the product?
I love the most part of this platform but I have to admit that the complexity of this platform is also there. The user needs to be trained and a professional knowing the stuff for efficient and effective handling of this platform. Other than this the price is also high but considering the utility of this platform it would be totally worth it but it may not easily come under the budget.
What problems is the product solving and how is that benefiting you?
This platform increases the reliability of the DNS. It resolves the traffic issue which is also paramount in operation. It really increases efficiency of the connectivity. It is also worth mentioning about the reliability of the security provided by this platform. With the robust ecosystem of this platform , The platform becomes more reliable and powerful.
Ethan C.
Night-and-Day DNS Automation with IBM NS1 and Reliable Traffic Steering
Reviewed on Apr 15, 2026
Review provided by G2
What do you like best about the product?
IBM NS1 We moved from a mix of manual DNS configs and scripts into NS1, and the difference has been night and day. The API integrations with our AWS stack and Terraform setup made it easy to connect with what we alreday had in portal and traffic steering based on heath checks has been very reliable, especially during peak traffic. I also appreciate how fastest changes propagate globally which makes day to day updates feel much smoother. Its been a strong fit for an automation heavy team like ours.
What do you dislike about the product?
IBM gets the data, but slicing it the way we want sometimes require external tools, we’re using integrations with Datadog and Kubernetes and NS1 fits neatly into that ecosystem.
What problems is the product solving and how is that benefiting you?
We no longer have to think about DNS during deployments. Routing and failover are handled smoothly, which has helped reduce incidents during releases and since making the switch, we’ve also had fewer outages that affect users.
DavidJackson1
Smart routing has improved uptime and performance and enables real-time automated traffic control
Reviewed on Feb 20, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for IBM NS1 Connect is to improve user experience. It offers smart routing which helps sites to be reliable and performance to get improved. In my organization, the use case was huge traffic and it was very necessary for the system to be responsive all the time.
IBM NS1 Connect is very useful when system demand is very high and more traffic is coming. It's very efficient and gives the best return on investment.
I also use IBM NS1 Connect in managing DNS for the applications with ServiceNow . Low latency and smarter traffic routing are one of its key features that impressed me a lot. This helped to address the automation challenges that I come across when working with tools such as SNOW and needs a reliable service delivery across all environments.
What is most valuable?
The best features IBM NS1 Connect offers, in my opinion, are real-time monitoring, intelligent traffic routing capabilities, and being API driven.
The intelligent traffic routing and API-driven features of IBM NS1 Connect have helped my team by allowing routing based on user location, endpoint switching based on latency, and DNS response time. Additionally, IBM NS1 Connect has API integration.
IBM NS1 Connect positively impacts my organization by making our website load faster and enhancing the user interface to be more intuitive and user-friendly. It's very economical and cost-effective. I also love it because it saves time through automation, saving around 30% to 35% of our time and also saving man-source. Our application uptime has improved by 40% to 45%. Although there have been a few outages, the service uptime has significantly improved our trust with clients. It is very cost-effective and affordable, hence providing a great return on investment.
What needs improvement?
To improve IBM NS1 Connect, I suggest additional monitoring services should be added in the dashboard and DNS timeout issues should be resolved.
Furthermore, the user interface of IBM NS1 Connect could be made more friendly for less technical users to enable easier usage.
For how long have I used the solution?
I have been working in my current field for the past six years and seven months.
What do I think about the stability of the solution?
IBM NS1 Connect is very stable. I have not experienced any downtime or lagging.
What do I think about the scalability of the solution?
IBM NS1 Connect's scalability is very good. It has managed to handle all my organization's growth.
How are customer service and support?
I think IBM NS1 Connect's customer support is great, very responsive, and always proactive, so I do not see any other improvement needed on this tool.
The customer support of IBM NS1 Connect is one of the best I have been able to reach out for. They are very proactive and supportive, available 24/7.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Amazon Route 53 . While both IBM NS1 Connect and Amazon Route 53 are DNS services, they differ in focus and strength. IBM NS1 Connect is a cloud DNS service designed for complex traffic routing, application performance, and reliability, while Route 53 is a more general-purpose DNS service offering domain registration, routing, and health checks, often used with the AWS ecosystem.
How was the initial setup?
My experience with pricing, setup cost, and licensing of IBM NS1 Connect has been that it is one of the most cost-effective tools and very affordable.
I have seen a return on investment with IBM NS1 Connect, as application uptime has improved by 40% to 45%. It provides a comprehensive solution for managing and optimizing traffic steering, such as dedicated DNS which offers a separate solution network for authoritative DNS, ensuring maximum uptime even in the face of outages. I love it also because it utilizes real-time metrics and automated DNS routing decisions to optimize traffic distribution and ensure resilience.
What about the implementation team?
I purchased IBM NS1 Connect through the AWS Marketplace .
What was our ROI?
I have seen a return on investment with IBM NS1 Connect, as application uptime has improved by 40% to 45%. It provides a comprehensive solution for managing and optimizing traffic steering, such as dedicated DNS which offers a separate solution network for authoritative DNS, ensuring maximum uptime even in the face of outages. I love it also because it utilizes real-time metrics and automated DNS routing decisions to optimize traffic distribution and ensure resilience.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing of IBM NS1 Connect has been that it is one of the most cost-effective tools and very affordable.
Which other solutions did I evaluate?
Before choosing IBM NS1 Connect, I evaluated other options such as Azure DNS and Cloudflare DNS .
What other advice do I have?
My advice for others looking into using IBM NS1 Connect is that it is very suitable for businesses requiring high application availability, improved performance, and advanced traffic steering capabilities, especially in complex multi-cloud environments, as it ensures maximum uptime. Nevertheless, it's also less appropriate for smaller teams without DNS expertise or those with basic DNS needs where a simpler, less feature-rich solution might suffice.
IBM NS1 Connect has allowed for customizable and easily configurable traffic steering based on factors such as performance, cost, and reliability, thus ensuring optimal application performance, giving more power to the user. I would rate this product a 9 overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)