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IBM NS1 Connect Managed DNS and Traffic Steering for AWS Workloads
IBM NS1 Connect Managed DNS offers DNS management and traffic steering for optimized performance. Enhance your DNS Strategy today.
IBM NS1 Connect is a managed authoritative DNS and traffic steering service for AWS, multi-cloud, and hybrid environments, operating on a global anycast network with 26 PoPs across 6 continents and a 100% uptime SLA for DNS resolution, using real-time data from Amazon CloudWatch and application health signals.
Reviews (99)
SHREYA B.
User-Friendly, High-Performance DNS—But Setup Takes Some Learning
Reviewed on Aug 22, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM NS1 Connect is its user-friendly interface, reliable DNS management, strong performance, and its ability to efficiently monitor and manage DNS traffic. Overall, it makes day-to-day DNS operations simpler and much more manageable.
What do you dislike about the product?
The initial setup and configuration can feel a bit complex for new users, and some of the more advanced features may require extra learning or technical know-how. Clearer, more guided documentation and simpler configuration options would help streamline the process and improve the overall user experience.
What problems is the product solving and how is that benefiting you?
IBM NS1 Connect simplifies DNS management by offering centralized control, reliable traffic routing, and clearer visibility into DNS performance. With these capabilities, it reduces manual effort, improves availability, and helps me respond more efficiently when DNS-related issues come up.
Rushikesh S.
Intelligent Traffic Steering and API-First DNS Automation with IBM NS1 Connect
Reviewed on Aug 20, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM NS1 Connect is its intelligent traffic-steering capability. It goes beyond traditional DNS by using real-time performance, availability, and geographic data to route users to the best-performing endpoint. I also appreciate its API-first approach, which makes it straightforward to integrate with DevOps and infrastructure-as-code workflows, and to automate DNS management.
What do you dislike about the product?
The main area I’d improve is the learning curve for advanced configurations. Features like Filter Chains and traffic-steering policies are powerful, but they can take time to fully understand and set up effectively, especially for new users. A more intuitive UI, along with clearer, beginner-friendly examples, would make onboarding smoother and help users get value faster.
What problems is the product solving and how is that benefiting you?
For me, the main benefit is improved application reliability and performance. It provides better visibility into DNS and traffic behavior while making it easier to automate and manage traffic across distributed infrastructure.
Anonymous
Enhances DNS Management with Flexibility and Control
Reviewed on Aug 20, 2026
Review provided by G2
What do you like best about the product?
I like that IBM NS1 Connect gives me good control over DNS and traffic without making things too complicated. It helps me manage DNS and traffic routing without having to handle things manually, making it easy to control where traffic goes, maintain availability, and quickly adjust things when there are changes. This provides me with more flexibility in how traffic is handled and makes DNS management feel easier to manage. The initial setup was pretty easy, and once it was configured, it was easy to manage. Overall, it saves time and offers better control over traffic.
What do you dislike about the product?
Honestly, I think the main thing that could be better is the ease of use. It has a lot of features, but it takes time to understand everything and how to use the more advanced options. A simpler interface and better guidance would make it easier, especially for someone who doesn't work with DNS stuff every day. Other than that, I think it's good.
What problems is the product solving and how is that benefiting you?
I use IBM NS1 Connect for DNS management and traffic routing, improving reliability and performance. It solves manual DNS handling, saving time with better control and flexibility over traffic, making routing easy and management flexible.
Julio M.
AI-Powered Performance That Delivers
Reviewed on Aug 19, 2026
Review provided by G2
What do you like best about the product?
The software because use IA for perfomance.
What do you dislike about the product?
The analytics but you guys can improve it
What problems is the product solving and how is that benefiting you?
The storage
Accounting
Easy to Use and Great for Connecting with Others
Reviewed on Aug 17, 2026
Review provided by G2
What do you like best about the product?
It’s easy to use, connect, and engage with others.
What do you dislike about the product?
Could be sometimes confusing to people not familiarize with it
What problems is the product solving and how is that benefiting you?
It’s been beneficial for me and has solved everything related to connecting users with the best server for them.
Brianne K.
Reliable, Intelligent Traffic Management with Powerful Automation
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
What I like best about IBM NS1 Connect is its reliability and intelligent traffic management. It gives you a lot of control over how traffic is routed while helping maintain fast performance and uptime. I also really like the automation and monitoring capabilities, which make it easier to identify issues and keep everything running smoothly. Overall, it feels like a powerful, dependable solution that can scale well as your needs grow.
What do you dislike about the product?
The main thing I dislike about IBM NS1 Connect is that it can have a bit of a learning curve, especially for users who are new to advanced DNS and traffic management. The platform offers a lot of powerful features and customization, but it can take some time to fully understand and configure everything effectively. A more streamlined interface and additional beginner-friendly guidance would make the onboarding experience even better.
What problems is the product solving and how is that benefiting you?
IBM NS1 Connect helps solve problems around DNS reliability, application availability, traffic management, and performance. Its intelligent traffic steering and monitoring capabilities make it easier to route users to healthy, high-performing endpoints and respond quickly when issues occur. This benefits us by improving uptime, reducing potential disruptions, and providing better visibility and control over our network performance. Overall, it gives us more confidence that users can consistently access our applications quickly and reliably.
Andrei C.
Straightforward DNS Control and Flexible Traffic Management with NS1
Reviewed on Aug 12, 2026
Review provided by G2
What do you like best about the product?
I like that NS1 gives me good control over DNS and traffic while keeping things fairly straightforward. The performance and flexibility are especially useful when managing different environments.
What do you dislike about the product?
The interface can take some time to get used to, especially when working with more advanced DNS and traffic configurations.
What problems is the product solving and how is that benefiting you?
The integrations are useful for connecting it with our existing tools, and the overall value is good when you consider the reliability it provides.
Jashawne J.
Makes Getting a Lot Done Easy—Turns Beginners Into Pros
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
It’s way easier to get a lot done it helps in major ways it’s the future it literally can take someone with no experience and make them a pro
What do you dislike about the product?
I wish that it was more updated with reality and csn thibk for it self instead of just using information that humans feed if
What problems is the product solving and how is that benefiting you?
Yes it’s benefiting me in major ways because it knows way more then me
Consumer Services
BM NS21 Makes My Work Duties Easier
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
It’s amazing how BM NS21 helps me enhance my duties at work.
What do you dislike about the product?
No dislike at all, being honest everything works fine till now.
What problems is the product solving and how is that benefiting you?
It helps me discover other ways to fix a failure and troubleshoot my routine in several aspects.
Jitendra Saroj
Intelligent traffic control has improved DNS automation and now routes global API requests reliably
Reviewed on Aug 10, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for IBM NS1 Connect is handling DNS traffic and routing traffic. A specific example of how I use IBM NS1 Connect to route traffic is routing the API, the websites' API, and the apps from IBM Connect.
What is most valuable?
The best features IBM NS1 Connect offers are API deployment and automating DNS traffic routing, such as changing during deployment or incidents. The auto DNS traffic routing helps during deployment or incidents by providing more reliability and faster performance. In addition to these features, IBM NS1 Connect offers traffic gain, traffic steering, real-time failover, multi-CDN, performance-aware routing, and operational visibility. IBM NS1 Connect has positively impacted my organization through its intelligent traffic control layer, as it is not just a static domain name service, but an intelligent service.
What needs improvement?
I believe IBM NS1 Connect can be improved in several ways. The main concern I identified is the cost, which is higher than other solutions despite its uses. Additionally, they could improve their health check before routing traffic. Another improvement would be to automate changes through CI/CD. During deployment, the use of API to shift traffic gradually is an aspect I think they can improve. I believe they could do this gradually, such as 5%, 25%, or 50%, which would reduce the risk compared to switching everything at once.
For how long have I used the solution?
I have been using IBM NS1 Connect for a year.
What do I think about the stability of the solution?
IBM NS1 Connect is stable.
What do I think about the scalability of the solution?
For scalability, it mainly means we can handle large traffic volume, domain records, and complex global routing. It helps us to authenticate the DNS network, traffic steering, and API-driven operations.
How are customer service and support?
The customer support is the best, as they are always available.
Which solution did I use previously and why did I switch?
I have not previously used a different solution, as this is my first DNS work.
How was the initial setup?
My advice to others looking into using IBM NS1 Connect is that you can go with IBM NS1 Connect, but you should do better tutorials and practice.
What was our ROI?
I have seen a return on investment mainly in time saved, and since it is AI-based, fewer employees are needed.
Which other solutions did I evaluate?
Before choosing IBM NS1 Connect, I did not evaluate other options, as my first option was IBM.
What other advice do I have?
Regarding IBM NS1 Connect's AI capabilities, the accuracy and reliability of output involve least privileged API keys, API key rotation, secret management, and monitoring and alerting, with alerts on critical DNS changes. In terms of IBM NS1 Connect's AI capabilities, its governance and security provide good security, such as DNS control, since DNS changes can cause outages and redirect traffic incorrectly. There is clear control around who can change DNS and how changes are approved, through role-based access control, separation of duties, and auto audit logging. The least privileged API keys, test failover, regular test failovers, improved observability, and added rollback logic are fields that need improvement. I would rate IBM NS1 Connect an eight out of ten.