Smart traffic routing has boosted performance and has saved significant time through automation
What is our primary use case?
My main use case for IBM NS1 Connect is to improve user experience, and it offers smart routing, which helps sites to be reliable and performance gets improved. In my organization, the use case involved huge traffic and it was very necessary for the system to be responsive at all times. It is very useful where system demand is very high and more traffic is coming. It is very efficient and gives the best return on investment. In my organization, we also use it to manage DNS for the application within ServiceNow. Low latency and smart traffic routing are key features that impress me. It addresses the automation challenges that we encounter when working with tools like ServiceNow and need reliable service delivery across all environments. Endpoint switching based on latency is great. DNS response time is perfect.
What is most valuable?
The best features that IBM NS1 Connect offers include routing based on user verification, endpoint switching based on latency, DNS response time, real-time monitoring, intelligent traffic routing capabilities, API-driven functionality, HTTPS redirects, secondary DNS, and API integrations. It helps to connect for external DNS and HTTPS redirects. The ability to have a diverse secondary DNS server is also key. It has been a solid platform for us and we have not experienced any significant issues.
IBM NS1 Connect has positively impacted my organization by providing controlled downtime, reduced downtime, and time saving through automation, as approximately forty to fifty percent of our time is saved through automation and enhanced visibility. The metrics and real-time monitoring are probably the most powerful features. Automation has really saved us time because this tool is able to automate most of the repetitive and time-consuming tasks. We are able to save time because of the automation.
What needs improvement?
IBM NS1 Connect can be improved by providing learning materials depicting flows that can help users who are completely new to networking, which would be great. Pricing can be more transparent, especially when dealing with tight budgets. The user interface is somewhat complex to adapt, especially for new users. It should be made more intuitive and user-friendly. Disposable online videos and tutorials on how to use this tool would be beneficial.
For how long have I used the solution?
I have been using IBM NS1 Connect for four years and three years and several months.
What do I think about the stability of the solution?
IBM NS1 Connect is very stable as I have not experienced any lagging or downtime.
What do I think about the scalability of the solution?
The scalability of IBM NS1 Connect is highly scalable as it grows with my organization's needs.
How are customer service and support?
The customer support for IBM NS1 Connect is very proactive and responsive twenty-four hours a day, seven days a week.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used Google Cloud DNS, and the reason I switched from Google Cloud DNS is definitely because of the automation capabilities and flexibility that it offers.
What was our ROI?
I have definitely seen a return on investment with IBM NS1 Connect as it has given our organization more control and flexibility in managing DNS at a global scale, which almost was impossible before. It has made the process more efficient and at a reasonable cost, saving time, effort, and money. The smart traffic routing is the best.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the cost can be more transparent, especially for organizations working on a tight budget.
Which other solutions did I evaluate?
Before choosing IBM NS1 Connect, I evaluated other options such as GitHub and ServiceNow App Engine.
What other advice do I have?
IBM NS1 Connect is an excellent traffic management system. It helps us to route traffic based on location, latency, and many other factors. The ability to automate DNS management is a key feature that I love. The metrics and real-time monitoring are probably the most powerful features I have witnessed.
My advice to others looking into using IBM NS1 Connect is that it offers great automation capabilities and flexibility. It provides much more control over how traffic is routed when compared with other tools. The operational efficiency is also great when compared to other alternatives, making it a very recommended tool. It is well-suited for applications where the availability of applications is totally crucial and downtime affects business significantly. It also helps when traffic needs to be routed across multiple regions. However, I would not fully recommend it for small-scale environments or teams that have very little network experience, as they might face complexity because of the vast number of features of IBM NS1 Connect.
IBM NS1 Connect is very suitable especially for businesses requiring high application availability, needing to improve performance and advanced traffic steering capability, especially in complex multi-cloud environments, as it ensures maximum uptime. I would rate IBM NS1 Connect overall at eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Intelligent Traffic Management with a Learning Curve
What do you like best about the product?
I like IBM NS1 Connect for its intelligent DNS traffic routing, which allows fine-grained control over traffic based on latency, health checks, and geography. The platform is highly reliable and performs well even under heavy traffic. I also find the analytics and visibility into DNS performance very helpful for troubleshooting. The flexibility of IBM NS1 Connect stands out; it handles complex, multi-region setups smoothly and scales well as traffic increases. Its compatibility with automation and modern DevOps workflows reduces manual configuration efforts, making DNS changes consistent and reliable. Additionally, once configured, it runs smoothly with minimal ongoing maintenance, offering stability for production use.
What do you dislike about the product?
The main challenge with IBM NS1 Connect is the learning curve, especially for users new to advanced DNS concepts. The interface could be more intuitive as some configurations take extra steps to complete. Additionally, while the documentation is detailed, it can be too technical, and more beginner-friendly examples would help. Overall usability and onboarding could be improved, even though the platform itself is very powerful.
What problems is the product solving and how is that benefiting you?
I use IBM NS1 Connect to solve DNS reliability issues, manage intelligent traffic routing, and boost application availability. It automates failover, enhances user experience, and ensures stability under high traffic. It provides reliable performance insights and fits modern DevOps workflows.
Convenient Yet Costly Solution for DNS Management
What do you like best about the product?
I really appreciate the convenience of IBM NS1 Connect. The ability to work with the APIs and manage permissions for my team is a big plus since it allows me to know exactly what my team can do, how they do it, and I can review everything to make sure we're doing the right job. It's mainly the ease and simplicity of having our service constantly checking my DNS and letting me know if everything is right or if something needs attention. I also find the ability to constantly monitor the client's DNS invaluable. Plus, the initial setup was quite easy.
What do you dislike about the product?
It could be a little bit inconvenient sometimes because of the cost of these services. That will be my main complaint on it. It could be quite expensive sometimes. And the other thing, maybe, is the synchronization within the cloud. Sometimes it could be a little bit messy because the cloud itself does not have full compatibility. It could be troublesome sometimes.
What problems is the product solving and how is that benefiting you?
I use IBM NS1 Connect to manage multiple client DNS servers and connect with the cloud, solving issues with redundancy and cost. It offers high availability, 24/7 operation, and better pricing for clients, avoiding power or cloud outages.
Smart Traffic Routing with High Reliability
What do you like best about the product?
I use IBM NS1 Connect to manage DNS smartly and automatically. I like the smart traffic routing and reliability; it automatically sends users to the best available server, improving speed and preventing downtime. It's easy to automate and integrate. I also appreciate the real-time monitoring and flexible rules.
What do you dislike about the product?
The interface can be a little bit complex for new users, and it takes time to learn all features. In the beginning, it slowed me down a bit.
What problems is the product solving and how is that benefiting you?
I use IBM NS1 Connect to manage DNS smartly and automatically, solving issues with slow, unreliable, or down websites. It routes traffic reliably to improve speed and prevent downtime, with automation and easy integration.
Effortless Data Analysis Without Coding Skills
What do you like best about the product?
Qrvey is great because it makes collecting and analyzing data super simple. You don’t need heavy coding skills, so it’s fast to build insights right inside apps.
I can also highlight a couple of downsides in two sentences if you’d like.
What do you dislike about the product?
IBM NS1 Connect can feel overly complex to set up, which makes onboarding harder for smaller teams. Its reporting and monitoring tools are also limited, so insights aren’t always clear or easy to share.
What problems is the product solving and how is that benefiting you?
IBM NS1 Connect solves the problem of unreliable DNS and traffic routing by making sure apps stay fast and available. That benefits you because users get consistent performance worldwide, even during outages or traffic spikes.
It also tackles the complexity of managing multiple DNS providers by centralizing control. The benefit is less downtime risk and easier automation for your team.
Fast, Reliable DNS Management with Smart Traffic Routing
What do you like best about the product?
About the IBM NS1 Connect I like how it makes DNS management fast and reliable and the smart traffic routing helps improve the application performance.
What do you dislike about the product?
I sometimes find the interface feel a little bit complicated and it takes time to find the proper and right settings
What problems is the product solving and how is that benefiting you?
the IBM NS1 connect helps to manage DNS more reliably and reduces downtime and our applications stay fast and accessible for the users.
it has been a very didactic conference
What do you like best about the product?
help us with the administration of the distribution
What do you dislike about the product?
the system that is used is very didactic thanks
What problems is the product solving and how is that benefiting you?
we learn a little bit of everything
IBM NS1 Connect
What do you like best about the product?
IBM NS1 Connect offers fast, reliable DNS with intelligent traffic steering, real-time updates, and easy API integration for better performance and uptime.
What do you dislike about the product?
I don't find any negative about this product
What problems is the product solving and how is that benefiting you?
IBM NS1 Connect solves DNS latency, downtime, and static routing issues by providing fast, intelligent, and automated DNS traffic steering—improving reliability, performance, and user experience.
Great analytics and visibility with IBM NS1 Connect
What do you like best about the product?
The clean and well-designed dashboard is my favorite feature. All types of query logs, real-time traffic & performance information are shown in it at a glance. It helps to pinpoint trouble spots quickly and grasp general trends too. Its analytics, all fairly comprehensive yet easy to manage are now invaluable in dealing with complex DNS configurations.
What do you dislike about the product?
Sometimes the interface can be a bit slow to load data-heavy reports. A mobile-friendly view could also make quick checks easier when you're not at a desk.
What problems is the product solving and how is that benefiting you?
It solves the problems of latency and failover with fast response times around the world. If traffic spikes happen, their managed DNS service can still keep things smooth and steady. That has increased uptime considerably: no need for as much manual intervention; easier solving when something goes wrong.
IBM NS1 Connect Review
What do you like best about the product?
I like how reliable and fast the DNS performance is. It’s easy to manage and very responsive.
What do you dislike about the product?
The interface can be a bit complex at first, and some advanced features take time to fully understand.
What problems is the product solving and how is that benefiting you?
It’s helping us improve DNS reliability and performance, which means faster load times and less downtime for our users. It also makes traffic management much easier.
