Overview
Jatheon Cloud is a data archiving software that solves organizations' long-term data archiving, compliance, and e-discovery challenges while offering top-notch security, flexibility, and bottomless storage. Running on AWS infrastructure, Jatheon Cloud stores enterprise data in accordance with top security and privacy standards in the industry and ensures high levels of data availability (99.99%).
Jatheon Cloud supports a wide variety of communication channels (email, social media, chat apps, and collaboration platforms), and it is easy to deploy and use. It lets organizations of all sizes simplify the retention of records, meet compliance standards easily, respond to e-discovery and open data requests quickly, and improve overall business productivity and information governance.
With advanced search built for extremely large volumes of data, a complete compliance and e-discovery feature set, and an innovative approach to retention policies and legal case management, Jatheon Cloud streamlines the search, management, and export of business-critical electronic records while providing the highest security on the market.
Highlights
- Easy to set up, with premium user experience. Automated migration from legacy solutions with zero downtime. Advanced Search with 60+ criteria that combs 1M records in under 1 second. Guaranteed e-discovery search results in seconds for early insight. The fastest innovation rate in the industry. Integrated redaction of search results before exporting for review. Security features like 2FA, encryption, multi-zone redundancy, geofencing, 24/7 monitoring.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Cost/month |
|---|---|
SMS | $200.00 |
Email | $120.00 |
MS Teams | $110.00 |
Google Chat | $60.00 |
WhatsApp | $600.00 |
WeChat | $600.00 |
Bloomberg | $110.00 |
Zoom | $110.00 |
Social Media | $800.00 |
Vendor refund policy
No Refund Policy: We do not offer refunds for any partial subscription periods or unused services. Exceptions: Any exceptions to this policy will be at our sole discretion.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Jatheon Cloud comes with 24/7 in-house, white-glove engineering support via email, phone, and chat. Users can contact the Support Team directly from the Jatheon Cloud interface if they encounter a problem or wish to provide feedback and suggest improvements.
Free data migration with experts ensures your transition to Jatheon is seamless.
From onboarding to maintenance and upgrades, it is all covered
Highly skilled, technical engineers provide quick resolution.
Best customer retention in the industry, with a 5 out of 5 score on Gartner Peer Insights.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Amazing onboarding assistance!
Great Value - Works Well
Powerful Search, Easy Interface for Admins and End Users, Exceptional Service
Additionally, the service and support I have received from Jatheon is outstanding. The sales team was helpful without being pushy, the support team has answered every question I've had in a timely fashion, and the implementation has been very smooth. The support team guided me through integrating our MS365 tenant and loading the legacy data.
Jatheon just works!
Jatheon has helped improve our compliance reviews
- Make lists of keywords specific to your organization
-Helpful staff
-Retention period
-When searching a keyword, many emails may come up that include one of the words in generic disclaimers.
-Creating internal and operational efficiences
-Improving compliance and risk management processes