Amazing onboarding assistance!
What do you like best about the product?
The Jatheon system is incredibly easy to use, and allows us nearly instant access to archived email messages. Their onboarding team made the setup a breeze.
What do you dislike about the product?
The product is great, but I wish that I could forward an email from the console to a user as an inline message rather than an attachment. Not all staff have an easy way to view .eml files.
What problems is the product solving and how is that benefiting you?
In order to comply with Sunshine Laws, we are required to archive email messages. The previous system we used, had not really been updated in several years and was strictly an on-prem solution that required us to allocate a significant amount of storage to the system. We switched to Jatheon so that we could offload the archiving to their cloud environment, and have easier access to the console.