What do you like best about the product?

We have specific needs for our retention efforts and so many of the options out there are too broad or generic. Jatheon is able to get as granular as we need and they have a plethora of ways to do it. It's very easy to build policies and for end users to access.

Additionally, the service and support I have received from Jatheon is outstanding. The sales team was helpful without being pushy, the support team has answered every question I've had in a timely fashion, and the implementation has been very smooth. The support team guided me through integrating our MS365 tenant and loading the legacy data.

What do you dislike about the product?

There's really not much. I think there could be a littler better/clearer documentation around some of the features, but that's me stretching for something.

What problems is the product solving and how is that benefiting you?

Data is a risk, so we are using Jatheon to ID and retain important data and scrap the rest. It helps us eliminate the fluff and makes it easy to access the important items.