Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done.
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done, enabling leaders to focus on growth across the enterprise.
Trusted by organizations of all sizes, from startups to Fortune 500 enterprises, Laserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale.
Request a Private Offer to connect with our sales team about volume discounts, which are not reflected on this public listing page. Click "Request a Private Offer" to get in contact with our sales team.
Highlights
Optimize workflows and business processes: With Laserfiche Workflow, organizations can automate content-centric processes and integrate with enterprise applications.
Accelerate human productivity: Organizations can enhance productivity through solution templates, generative AI tools and other intelligent services.
Storing and handling sensitive data: Laserfiche provides robust security tools for content sharing, user activity auditing and records management.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You buy Laserfiche Cloud Business Tier as a contract based on the number of Business Users. Three options set the user count: Tier 1 covers 50 users, Tier 2 covers 100 users, and Tier 3 covers 1,000 users. Pricing scales with the size of your user base, so you pick the tier that matches your headcount. All three exclude professional services and implementation, which are billed separately. The dimensions differ only by user volume, not by billing method.
Top-of-mind questions for buyers
What counts as one Business User for billing across the tiers?
A Business User is a named user account with access to the Laserfiche Cloud Business Tier. Each tier fixes the count: 50 users in Tier 1, 100 in Tier 2, and 1,000 in Tier 3. You buy the tier that matches your named-user headcount.
What happens if my user count grows past the tier I bought?
Each tier is a fixed user count, so growth beyond your tier means moving to a larger tier. The tier sets the total covered users, not just added ones. Since this is a contract, plan headcount ahead. Contact the vendor to change tiers or discuss options.
Are professional services and implementation included in the tier price?
No. All three tiers exclude professional services and implementation fees, which are billed separately. The vendor may offer these at additional cost to support deployment. Online training videos, documentation, and a community forum are available to help with adoption.
www.laserfiche.com
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Vendor refund policy
All Orders are non-cancellable and all fees and other amounts you pay under this Agreement are non-refundable.
Request a Private Offer to connect with our sales team about volume discounts, which are not reflected on this public listing page. Click "Request a Private Offer" to get in contact with our sales team.
Request a private offer to receive a custom quote.
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Based on a customer's support plan, Laserfiche Cloud provides 24x5 support for technical issues via live chat or e-mail.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done.
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Synchronization and Drop-Down Features Enhance Workflow
Reviewed on Jun 16, 2026
Review provided by G2
What do you like best about the product?
I like the synchrony of Laserfiche. It's a quick way for us to gather information and have a record of it on both sides for the person submitting the information as well as the person receiving it. The synchrony allows a lot of options, such as the ability to have dropdowns where you're able to select information. This feature is extremely helpful because the dropdown makes it easier to fill out forms properly. Training on the initial setup was effective, and it didn't take us long to utilize Laserfiche. I appreciate how it helps with scheduling and form completion, acting as a very good productivity tool, allowing everyone to access the necessary forms and ensuring both submitters and receivers get a copy.
What do you dislike about the product?
Sometimes, Laserfiche crashes, which causes some problems when it's not up and working properly. We have to go to a manual method of tracking appointments and form completion. It doesn't happen very often, but when it does crash or it's not available because the systems aren't working, it does create an inconvenience.
What problems is the product solving and how is that benefiting you?
I use Laserfiche mainly for scheduling and form completion. It's a productivity tool that lets us access and have copies of our submitted forms for both submitters and receivers, enabling synchrony and efficient information gathering.
Non-Profit Organization Management
Saves time through automation and AI
Reviewed on May 28, 2026
Review provided by G2
What do you like best about the product?
The new AI features have reduced the amount of data entry required by our staff. Also, the workflows and business processes have helped automate our processes.
What do you dislike about the product?
The initial integration was slow and learning curve was steep, but once we got past the slow adoption, it's been great.
What problems is the product solving and how is that benefiting you?
It has allowed us to increase employee performance through reduced data entry, and makes finding documents so much easier.
Susana G.
User-Friendly and Easy to Understand
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
That is user friendly. Easy to understand
What do you dislike about the product?
It is a little slow to access and freezes on me sometimes
What problems is the product solving and how is that benefiting you?
Paperdocumebts is being automated
John S.
Pioneers in Records Management Innovation and Automation
Reviewed on Apr 30, 2026
Review provided by G2
What do you like best about the product?
Pioneers of innovation in records management and automation.
What do you dislike about the product?
Time to migrate to the cloud environment
What problems is the product solving and how is that benefiting you?
Hours saved by employee, foil responses, document preservation and access
Oil & Energy
Stores Documents and Helps Streamline Our Processes
Reviewed on Apr 29, 2026
Review provided by G2
What do you like best about the product?
It not only stores documents but we can create forms to track and streamline our processes
What do you dislike about the product?
If you don't keep the pdf version of a file, downloading the tiff makes a pdf of unmanageable file size
What problems is the product solving and how is that benefiting you?
Tracking progress of processes and filing records accurately