Sold by: FARO Software Solutions LLC
FARO Permits CRM for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. Permits CRMs offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
Pravia is sold as a contract-based SaaS subscription with two support options. The Premium Government SaaS Support and HyperCare Government SaaS Support dimensions each bill by units. Units reflect complexity-based licensing rather than fixed seats or usage counts. You pick the support level that matches your agency's needs, and you scale by adding units as your case management requirements grow. Subscriptions run on annual terms and are paid in advance. Both options cover the same platform; the two dimensions differ in the level of support attached to your subscription.
Top-of-mind questions for buyers
Units reflect complexity-based licensing rather than seats or usage counts. The platform structures offerings into Feature and Capability Units for complexity-based licensing and Micro Service Blocks for tailored support. You add units as your case management scope grows, so more complex deployments require more units.
Both options bill by units and cover the same case management platform. The difference is the support level attached to your subscription. HyperCare and Premium meter the same way, but each carries a distinct support commitment. You pick one level per subscription; you do not combine both.
No. Subscriptions are sold as full-term agreements, typically annual, and paid in advance. There are no prorated licenses. Starting mid-year or stopping early still requires payment for the full term. Fees are non-refundable except where the vendor fails obligations defined in the service level agreement.
www.farosolutions.com
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Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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