Complete IT management. From anywhere. Modernize your IT operations with the ability to monitor, manage, and support all your devices and users.
Overview
NinjaOne is committed to building high-performance, scalable, secure, and easy-to-use IT management products that monitor, remediate, and enable MSPs and IT professionals to deliver business continuity and drive profitability. Our user experience was designed from the ground up to lower the costs of onboarding new users and maximize automation to deliver a modern IT management experience.
Highlights
- Do more with your existing IT resources: NinjaOne makes your IT team more efficient and effective with easy-to-use tools and powerful cross-platform automations that minimize administrative burden.
- Take control of your IT assets and support end users anywhere on any network: Monitor maintain and manage all your IT assets with powerful tools that put you in control of endpoint behavior and provide support to users wherever you or they are all without the need for a company network domain or on premise server
- Protect your endpoints from ransomware:Get full visibility into your managed environments, automate vulnerability remediation, deploy next generation security tools, and backup critical business data all with NinjaOne.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
NinjaOne Pro Bundle | NinjaOne Pro Bundle (Per endpoint/12months) | $54.00 |
Ninja Advanced | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management | $45.00 |
Ninja Advanced Pro | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access | $54.00 |
Ninja Data Protection Workstation | Desktops and laptop devices that run WindowsOS or MacOS | $78.00 |
Ninja Data Protection Servers | Servers that run Microsoft ServerOS | $600.00 |
Cloud Storage (1TB) | Cloud storage, AWS triple redundant, pooled at the partner level | $120.00 |
Ninja Enterprise | Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access | $54.00 |
Ninja Enterprise Pro | Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access | $64.20 |
NinjaOne MDM Core | Mobile Device Management for iOS and Android Devices | $45.00 |
NinjaOne MDM Pro | Mobile Device Management for iOS and Android Devices with Built-In Remote Access | $54.00 |
Vendor refund policy
Please contact the NinjaOne support team
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Phone, Email and Knowledge Base
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Kris P.
Great for basic RMM but could use improvements with scripting
Reviewed on Nov 18, 2024
Review provided by G2
What do you like best about the product?
I really like ninja for their integrations with our psa, built in remote tool, and ability to action a device based on device activities or device state.
What do you dislike about the product?
The scripting within ninja is extremely basic and lacks features. I like that we can have saved parameter values but there needs to be a way to have those encrypted and needs to be more robust than just having multiple values defined by having a space in between value 1 and 2. This also means there is no way to have optional parameters since if I try to provide a value for param 1 and 3 I have no way to do that other than removing the param. This is one of many issues with scripting.
What problems is the product solving and how is that benefiting you?
Ability to connect to end user devices without needing a device code from user, ability to create backups of critical infrastructure and restore to cloud, and ability to action devices based on state of device.
Leave a comment0 comments
Information Technology and Services
General experience gathered to NinjaOne in a business environment
Reviewed on Nov 18, 2024
Review provided by G2
What do you like best about the product?
Remote-Control Options, the remote script execution
What do you dislike about the product?
The searchbar doesnt include the active user, that would be a great feature to add
What problems is the product solving and how is that benefiting you?
We can remotely access the clients, we can monitor the clients.
With both of these features alone we can work and help the customers
With both of these features alone we can work and help the customers
Information Technology and Services
1A RMM
Reviewed on Nov 18, 2024
Review provided by G2
What do you like best about the product?
Automation und Zentrale Administration aller Clients
Stetige Weiterentwicklung der Funktionen
Stetige Weiterentwicklung der Funktionen
What do you dislike about the product?
Im Moment fällt mir nichts ein was hier problematisch ist.
What problems is the product solving and how is that benefiting you?
MSP, Patchmanagement, RMM
Ahmed P.
Amazing tool all in 1 place!
Reviewed on Nov 17, 2024
Review provided by G2
What do you like best about the product?
Easy to use
Easy config
Friendly and easily accessible Support Staff
Great Onboarding process
Lots of features
Easy config
Friendly and easily accessible Support Staff
Great Onboarding process
Lots of features
What do you dislike about the product?
Tech guides to do things are far too long, need to be more simplified
What problems is the product solving and how is that benefiting you?
Keep tabs on what assets we have
Easy remote support tools
Easy remote support tools
David S.
NinjaOne excels at simple UI, powerful scripting, and excellent community, with a few tech gaps
Reviewed on Nov 15, 2024
Review provided by G2
What do you like best about the product?
Even though the pace of new features is relatively impressive, and the community staff and product managers/leads are often available in their own excellent community Discord server and are open to feedback, the user interface is simple and easy to grasp for new technicians and is responsive and easy to do even somewaht complex things for advanced users. Standard PowerShell scripting with flexible custom fields and script variables make for powerful customization, add-on features are integrated well, integrations with several third-party systems are strong, and the API provides a lot of additional automation power should it be necessary to do more than the UI allows. The agent is also very solid and rarely has corruption or instability issues, though if there any they are relatively easy to resolve. They even provide their own solid self-removal scripts to start fresh should you need to. It's nice that SSO with Entra ID, Okta, and others is not only there, it's being actively upgraded and expanded regularly.
What do you dislike about the product?
There are a number of features I personally wish were there, such as Git/GitHub integration or alternately API access to custom scripts, more things visible and controllable via the API like policies (that policies exist is visible, the configuration details are not), they have made and continue to make substantial progress in many areas. Dark mode isn't there yet but is coming in 2025. It would be nice if the agent had both macOS Apple Silicon native binaries as well as Windows on ARM native binaries, but the current agents do run under the temporary interpreters so they function, just not as efficiently as they could/should. So there are some technical gaps that in many cases they are working on (and they have a public product roadmap), but have not been addressed that I wish were.
What problems is the product solving and how is that benefiting you?
We mange IT support for other companies as an MSP, and NinjaOne allows us to flexibly monitor, track, review, access/control, report on the computers and servers at our clients without running our own centralized infrastructure, in a flexible and secure way. It simplifies and centralizes our support and can be customized to automate or solve most software problems.