Sold by: NinjaOne
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NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
4.7
Overview
NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.
The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools.
NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness.
NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform.
NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA.
The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.
Highlights
- Easily manage, deploy, and control endpoints in one platform.
- Automatically identify and remediate patch-based vulnerabilities at scale.
- NinjaOne is fast to deploy, quick to learn, and easy to use, giving IT teams with a mix of experience and knowledge the tools to increase productivity.
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
NinjaOne Pro Bundle | NinjaOne Pro Bundle (Per endpoint/12months) | $64.20 |
Ninja Advanced | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management, per device per year | $64.20 |
Ninja Advanced Pro | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access, per device per year, per device per year | $64.20 |
Ninja Data Protection Workstation | Desktops and laptop devices that run WindowsOS or MacOS, per device per year | $64.20 |
Ninja Data Protection Servers | Servers that run Microsoft ServerOS, per device per year | $64.20 |
Cloud Storage (1TB) | Cloud storage, AWS triple redundant, pooled at the partner level, per device per year | $64.20 |
Ninja Enterprise | Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
Ninja Enterprise Pro | Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
NinjaOne MDM Core | Mobile Device Management for iOS and Android Devices, per device per year | $64.20 |
NinjaOne MDM Pro | Mobile Device Management for iOS and Android Devices with Built-In Remote Access, per device per year | $64.20 |
Dimensions summary
You buy per device on a 12-month contract, and quantity is configurable. Endpoint management comes in tiers: Ninja Advanced, its Pro version adding remote access, and Enterprise and Enterprise Pro editions that add integration access and automated user provisioning. The Pro Bundle groups core management features. Data protection is priced separately for workstations and servers, with pooled cloud storage sold per terabyte. Mobile device management is its own track, with a Core option and a Pro option that adds built-in remote access. You combine only the dimensions you need.
Top-of-mind questions for buyers
Each dimension bills per device per year. A device is any single endpoint the agent installs on, such as a desktop, laptop, or server. Data Protection Workstation covers Windows or Mac desktops and laptops. Data Protection Servers covers machines running Microsoft Server OS. Each machine counts as one device.
Ninja Advanced covers inventory, monitoring, patch management, software deployment, automation, API access, and reporting. Ninja Advanced Pro adds remote access. Ninja Enterprise adds integration access and automated user provisioning via SCIM. Ninja Enterprise Pro combines both, adding remote access plus integrations and provisioning. You pick the one matching your needs.
Data Protection Workstation and Servers cover the devices you back up, billed per device per year. Cloud Storage is billed separately per terabyte, per device per year, using triple-redundant storage pooled at the partner level. Your bill adds the device protection charge and the storage charge together.
www.ninjaone.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Updated weekly
By NinjaOne
By Nexthink SA
By NEXTHINK FRANCE
Top
10
In Vulnerability and Patch Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
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Negative reviews
AI generated from product descriptions
Cloud-Native Console Architecture
Single cloud-native console for managing, securing, and supporting all endpoints across Windows, macOS, Linux, mobile, and virtual devices
Autonomous Patch Management
Automatically identify and remediate patch-based vulnerabilities at scale with policy-based automation
Unified Endpoint Management
Consolidates endpoint management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk capabilities into one platform
Compliance and Security Standards
FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant with support for CMMC, ISO 27001, and HIPAA compliance frameworks
Human-Centered AI Automation
Automates routine IT operations work using policy-based automation combined with human-centered artificial intelligence
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user experience
Multi-Team Collaboration
Supports multiple IT teams with unified platform access for coordinated operations and improvements
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user experience
Multi-Team Collaboration
Supports multiple IT teams with unified platform access for coordinated operations and improvements
Standard contract
No
Customer reviews
Computer & Network Security
All-in-One RMM Console That Makes Multi-Client Management Easy
Reviewed on Oct 17, 2026
Review provided by G2
What do you like best about the product?
The RMM tool. Patching, remote access, and scripting all live in one clean console, which makes managing multiple client environments much easier.
What do you dislike about the product?
Reporting could be more flexible. Building custom reports for clients takes more effort than it should, and some advanced scripting and automation features have a learning curve. Pricing can also add up as you scale across more endpoints.
What problems is the product solving and how is that benefiting you?
It centralizes endpoint management for all our MSP clients. Automated patching, monitoring, and remote access in one console save our team hours each week and keep client environments more secure.
Information Technology and Services
The RMM that lets a one-person MSP run like a team
Reviewed on Oct 16, 2026
Review provided by G2
What do you like best about the product?
As a one-person MSP serving construction/AEC and general SMB clients, NinjaOne is the backbone of my stack. The scripting engine is the standout: I run a library of PowerShell automations through it (virtualization/VBS readiness checks, chkdsk scheduling, software provisioning, forensic collection) and the custom fields let me surface results from those scripts right in the device record, so I can build conditions and reports off them instead of digging through logs. Multi-tenant organization is clean and makes it easy to keep policies, patching, and alerts separated per client while still managing everything from one console. The SentinelOne integration has been reliable and handy for troubleshooting agent upgrade issues across the fleet. Patch management, remote access, and the agent itself are fast and have been very stable. Performance of the web UI is excellent, support has been responsive and technically competent, and the documentation is strong. For the price, the ROI as a small MSP has been clear, it lets me manage a fleet that would otherwise need a second technician.
What do you dislike about the product?
Honestly, not much. My complaints are at the margins. Reporting is functional but could be more flexible, I sometimes end up pulling data out via scripts and custom fields to build the view I actually want. Custom field and condition design has a learning curve, and the relationship between policies, overrides, and inheritance takes some time to fully internalize when you manage many small tenants. Windows gets the deepest feature coverage; Mac management works but feels a step behind. Minimum seat commitments can be a stretch for a very small MSP in its early stages. None of these are deal-breakers, and the platform has improved steadily since I came on board.
What problems is the product solving and how is that benefiting you?
The core problem is scale without headcount. I manage endpoints across multiple client tenants, construction and AEC firms with field laptops, workstations running Revit and AutoCAD, and typical office fleets, and NinjaOne lets one technician keep all of it patched, monitored, secured, and documented. Before standardizing on it, routine tasks like verifying BitLocker on new laptops, checking virtualization readiness, scheduling disk repairs, or deploying software meant touching machines one at a time. Now those are scheduled PowerShell automations that write results to custom fields, so I get exceptions surfaced to me instead of hunting for them. During a social-engineering incident on a client endpoint I was able to push forensic collection scripts fleet-wide within minutes, which would have been impractical without a solid RMM. Combined with the SentinelOne integration and alerting, it gives me the visibility to catch driver and agent issues (including BSOD patterns) before they spread. The practical result is faster onboarding, fewer reactive tickets, and more predictable monthly revenue because I can price services on automation rather than manual labor.
Information Technology and Services
Simple, Clean Layout That Just Works
Reviewed on Oct 16, 2026
Review provided by G2
What do you like best about the product?
The simplicity of how everything is laid out.
What do you dislike about the product?
Sometimes it can be a pain to deal with billing scenarios.
What problems is the product solving and how is that benefiting you?
It allows me to see all of my customers in a single pane of glass as well as handle multiple issues at the same time.
Consumer Goods
Convenient and Intuitive UI/UX with Everything Easily Accessible
Reviewed on Oct 16, 2026
Review provided by G2
What do you like best about the product?
It's convenience. Everything on the UI / UX is so easily accessible.
What do you dislike about the product?
Definitely has to be the connection issues I get when trying to interact with a laptop. Sometimes scripts won't go through or I won't be able to remote in.
What problems is the product solving and how is that benefiting you?
IT asset management
Information Services
Great RMM and Backup Solution
Reviewed on Oct 16, 2026
Review provided by G2
What do you like best about the product?
RMM and backup solution......................
What do you dislike about the product?
It does not appear that you have good internal resources to support your products.
What problems is the product solving and how is that benefiting you?
VM backups