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    Nexthink Infinity

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    Nexthink Infinity is a cloud-native digital employee experience (DEX) platform that gives IT teams real-time visibility into devices, applications, and employee sentiment across the enterprise. It combines endpoint telemetry, employee feedback, and AI-driven insights so IT can detect issues early, automate remediation, and improve productivity. Deploy it through AWS Marketplace to speed up procurement and consolidate billing.

    Overview

    Nexthink Infinity is a digital employee experience platform that helps IT organizations understand and improve how employees experience technology at work. It collects data from endpoints, applications, networks, and collaboration tools, and pairs it with employee sentiment gathered through targeted surveys and campaigns. Instead of relying on tickets and manual troubleshooting, IT gets a continuous, unified view of digital workplace health, so it can spot performance problems, security and compliance gaps, and adoption challenges as they emerge.

    Beyond visibility, Infinity helps teams act. Automated workflows and remote actions can resolve common issues, such as restarting a failing service, clearing a cache, or applying a configuration fix, often before the employee notices a problem. Service desk teams can diagnose issues faster with real-time context, while IT leaders can use analytics to prioritize investments, track the impact of changes like OS migrations and software rollouts, and measure improvement over time. Built-in AI capabilities help surface anomalies, summarize insights, and guide next steps, which reduces the time spent investigating and reporting.

    Available through AWS Marketplace, Nexthink Infinity fits into your existing AWS procurement and billing, so you can use committed spend and simplify purchasing and vendor management. The platform is designed to scale across large, distributed workforces and integrates with common IT service management, identity, and security tools, so it works alongside your current operations. The result is fewer disruptions, lower support costs, and a better day-to-day experience for employees.

    Highlights

    • See; Diagnose; Fix

    Details

    Delivery method

    Deployed on AWS
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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Nexthink Infinity

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (4)

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    Dimension
    Description
    Cost/12 months
    Workplace Experience
    Nexthink Workplace Experience
    $2,400.00
    Application Experience
    Nexthink Application Experience
    $2,400.00
    Collaboration Experience
    Nexthink Collaboration Experience
    $2,400.00
    Employee Engagement
    Nexthink Employee Engagement
    $2,400.00

    AI Insights

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    Dimensions summary

    You buy Nexthink Infinity under a contract, and each dimension is priced per Unit. The four dimensions are independent capability areas: Workplace Experience, Application Experience, Collaboration Experience, and Employee Engagement. You select the areas you need rather than progressing through fixed tiers. Cost scales with the number of Units you commit to in each area. Because the dimensions are separate, you can combine them to match your digital workplace priorities. Workplace Experience covers endpoint visibility and remediation, Application Experience covers application performance and usage, Collaboration Experience covers collaboration tools, and Employee Engagement covers two-way employee communications.

    Top-of-mind questions for buyers

    Each dimension is priced per Unit. Units align with the employees and endpoints you monitor in each capability area. You commit to a Unit quantity per area under contract. The seller data does not define whether a Unit maps to a device or an employee, so confirm the exact count basis with the vendor.
    Each dimension bills independently based on the Units you commit to in that area. The four charges add together rather than replacing one another. Application Experience Units do not cover Workplace Experience needs. You size and pay for each capability area separately, then combine them to match your priorities.
    Workplace Experience covers endpoint visibility and remediation. Application Experience covers application performance, usage, and license optimization. Collaboration Experience covers collaboration tool visibility. Employee Engagement covers two-way employee communications. You select the areas you need rather than following fixed tiers, so you can add dimensions as priorities change.
    www.nexthink.com
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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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