Overview
Redox helps payers abstract the complexity of legacy standards and outdated systems to build longitudinal views of their members in AWS. Redox is HITRUST certified and SOC II compliant to unlock bi-directional, real-time data exchange with provider electronic health records (EHRs), other payers, clearinghouses, health information exchanges (HIEs), and health information networks like Carequality.
Redox Nova for AWS simplifies the process of transforming clinical and administrative data from legacy standards like HL7v2, C-CDA, X12, DICOM, and more into FHIR R4 for easy ingestion to Amazon S3 or Amazon Healthlake - making it usable in AWS's suite of cloud-native analytics, AI, and ML tools.
Redox handles:
- Connectivity to EHRs, payer systems of record, and/or other systems (e.g. VPN, webhook, SFTP, etc.)
- Mapping from local native formats (e.g. HL7, XML, X12, API, C-CDA, etc.) into FHIR
- Real-time, bi-directional processing including real-time feeds, nightly extract files, and historic backloads.
- Ongoing 24/7 maintenance and monitoring of interfaces with a track record of 99.95% uptime
Our experience with over 5000+ healthcare integrations and highly scalable platform enables secure healthcare data exchange with AWS faster than any other solution. Redox is available to be deployed in the United States and Canada and is licensed annually, including base platform fee and cost per transaction. Transaction tiers are priced based on the expected total message volume and the complexity of transformation to FHIR.
All Cloud integration plans include: -CDA and HL7 Legacy standard transformation to FHIR -Backload Support -Platform API -Logging and transaction monitor -Message Filtering Configurations -Enterprise Single Sign-On -User Mgmt and Role-Based Access Controls -PHI Access Auditing -24 by 7 Production Support -Connection Expansion
Highlights
- Real-time integration with 5500+ healthcare organizations and provider practices. Redox is compatible with 95+ different EHRs and HIEs.
- 400+ digital health companies across all major healthcare verticals use Redox for their integration needs, including telehealth, remote patient monitoring, revenue cycle management, appointment scheduling, and care coordination.
- Contact Redox (https://www.redoxengine.com/cloud/cloud-contact-us/) to learn more about how to get started.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Redox Nova platform | Redox Nova platform for AWS. Annual pricing starts as listed. | $150,000.00 |
Transaction tier | Transform messages for AWS ingestion. Annual pricing starts as listed. | $7,500.00 |
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No refunds except for required by law
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Delivery details
Software as a Service (SaaS)
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Vendor support
Redox provides an expert 24/7 support team that will troubleshoot and resolve issues should they arise before, during or after the integration process. Our team will address all issues in the order they are received along with the associated Priority Level. As a best practice, always review our Status Page before submitting a request in case your issue is the result of a larger issue.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Bad customer satisfaction
If you're looking for a partner to help with integrations I would not recommend Redox. I did request to speak with the management team and still no response as of it.