Sold by: IBM Software
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Observe your AWS environments in real-time with high-fidelity data that helps you find and fix problems before they impact users. Try it for free or pay monthly based on usage, with a single pricing metric for simplicity, to reduce costs and avoid unexpected charges.
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Overview
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Instana Full-Stack Observability
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Instana Application Incident Remediation
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Instana Digital Experience Monitoring
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Instana and GenAI
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Instana Cloud Native Optimization
Play with Instana is a free, hands-on sandbox environment where you can explore full observability features in a live, production-like system with no setup or installation required. Try it here https://ibm.biz/play_with_instana
Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.
Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring.
Highlights
- Built-in automation and AI help you deploy and start collecting insights across your full stack within minutes. Automated root cause analysis and recommendations provide faster issue resolution.
- Unlike competitors that sample traces, Instana captures 100% of all requests in real-time, ensuring complete visibility into application performance.
- Seamlessly integrate your IT landscape with AWS services and 300+ integrations with no visibility gaps across your cloud, micro-services and containerized environments.
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $0.13 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $0.03 |
Vendor refund policy
All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid except as otherwise provided in the End User License Agreement (EULA).
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support contact at https://ibm.biz/instana-support
Pricing FAQ: https://ibm.biz/instana-pricing-faq
Find the right size for your solution and estimate your Instana price: https://ibm.biz/instana-pricing_calculator
We also offer shared Slack Channels during trial and subscription.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Information Technology and Services
Intuitive UI and Real-Time Visibility with Powerful Integrations
Reviewed on Sep 27, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM Instana is its intuitive UI/UX, which makes monitoring and troubleshooting straightforward and easy to navigate. It offers strong real-time visibility into performance across both applications and infrastructure. Another major advantage is the wide range of integrations, which makes it simpler to connect with different technologies and create a more comprehensive observability solution for customers.
What do you dislike about the product?
One area that could be improved is the level of technical support, especially for complex issues where response times could be faster. Instana’s AI capabilities are promising, but I’d like to see more advanced AI-driven insights, stronger automation, and better predictive analytics. Improvements in these areas would make the platform even more valuable for teams managing increasingly complex application and infrastructure environments.
What problems is the product solving and how is that benefiting you?
IBM Instana helps us tackle application performance monitoring and troubleshooting challenges by giving us real-time visibility across our applications, services, and infrastructure. It makes it easier to spot performance issues quickly, understand service dependencies, and cut down on troubleshooting time. As a result, our team can maintain application reliability and respond to incidents faster. Another advantage is its competitive pricing, which feels more cost-effective than some alternatives.
Computer Hardware
Visibility Makes Troubleshooting EasierClear Real-Time Visibility That Speeds Up Troubleshooting
Reviewed on Sep 20, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM Instana is how clearly it shows application performance and how quickly it helps me pinpoint issues. The monitoring and real-time visibility are especially helpful when I’m troubleshooting problems across different services. I also find the interface fairly easy to navigate, so I can understand what’s happening without spending too much time digging through logs manually.
What do you dislike about the product?
The biggest downside is that IBM Instana can take a while to fully understand and configure, especially in more complex environments. It can also generate a large volume of monitoring data and alerts, which may feel overwhelming at first. A smoother setup experience and more intuitive alert management would make it much easier for new users to get started and stay on top of what matters.
What problems is the product solving and how is that benefiting you?
IBM Instana helps reduce the time we spend identifying and troubleshooting application performance issues. It gives us clear visibility into our services and helps pinpoint where problems are occurring, making it easier to investigate and address issues before they have a bigger impact. Overall, it improves our troubleshooting efficiency and gives the team a stronger understanding of application performance.
Manfred A.
Instant Insights into Application Behavior
Reviewed on Sep 09, 2026
Review provided by G2
What do you like best about the product?
Instant insight into the applications behaviour.
What do you dislike about the product?
Nothing. It just works the way it is supposed to.
What problems is the product solving and how is that benefiting you?
Investigation of incidents and misbehaving applications.
Information Technology and Services
Great tracing, but slow to support the latest JDK after GA
Reviewed on Sep 04, 2026
Review provided by G2
What do you like best about the product?
It gives you the trace you need to monitor and identify issues across multiple layers of the application.
What do you dislike about the product?
It does not seem to work with the latest JDK fast enough after the GA release. It does not make it easy to upgrade to match the latest JDK. For other languages, it appears to be fine.
What problems is the product solving and how is that benefiting you?
Production latency issue across multiple micro services.
Computer Software
Centralized Performance & Observability Metrics for SREs
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
It helps site reliability engineers rely on performance and observability metrics in one place.
What do you dislike about the product?
it can be relatively complex to configure and managed by SRE admins.
What problems is the product solving and how is that benefiting you?
It helps in containers and POD insights to assess and optimise the Kubernetes clusters.