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    IBM Instana Observability PayPerUse (with 14-day free trial)

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    Deployed on AWS
    Free Trial
    AWS Free Tier
    Observe your AWS environments in real-time with high-fidelity data that helps you find and fix problems before they impact users. Try it for free or pay monthly based on usage, with a single pricing metric for simplicity, to reduce costs and avoid unexpected charges.
    4.4

    Overview

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    Play with Instana is a free, hands-on sandbox environment where you can explore full observability features in a live, production-like system with no setup or installation required. Try it here https://ibm.biz/play_with_instana 

    Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.

    Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring.

    Highlights

    • Built-in automation and AI help you deploy and start collecting insights across your full stack within minutes. Automated root cause analysis and recommendations provide faster issue resolution.
    • Unlike competitors that sample traces, Instana captures 100% of all requests in real-time, ensuring complete visibility into application performance.
    • Seamlessly integrate your IT landscape with AWS services and 300+ integrations with no visibility gaps across your cloud, micro-services and containerized environments.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    IBM Instana Observability PayPerUse (with 14-day free trial)

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (2)

     Info
    Dimension
    Description
    Cost/unit
    1 Standard Managed Virtual Server (MVS) hour
    Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics)
    $0.13
    1 Essentials Managed Virtual Server (MVS) hour
    Essentials: Basic Observability (Infrastructure Monitoring only)
    $0.03

    Vendor refund policy

    All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid except as otherwise provided in the End User License Agreement (EULA).

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support contact at https://ibm.biz/instana-support 

    Pricing FAQ: https://ibm.biz/instana-pricing-faq 

    Find the right size for your solution and estimate your Instana price: https://ibm.biz/instana-pricing_calculator 

    We also offer shared Slack Channels during trial and subscription.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.4
    507 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    63%
    33%
    2%
    2%
    0%
    3 AWS reviews
    |
    504 external reviews
    External reviews are from G2  and PeerSpot .
    Defense & Space

    Great App Performance Insights and Service Traffic Visibility with IBM Instana

    Reviewed on Oct 29, 2026
    Review provided by G2
    What do you like best about the product?
    IBM Instana offers great insights on application performance and even shows traffic between your services
    What do you dislike about the product?
    IBM Instana is a heavy suite that requires a lot of precautions and works best with Agents
    What problems is the product solving and how is that benefiting you?
    When an application is running poor there's often the urge to increase server resources, but often that's not the actual reason for the poor performance. Instana offers insights on the actual situation.
    Philipp L.

    Instana Streamlines Data Gathering and Speeds Up Issue Resolution

    Reviewed on Oct 29, 2026
    Review provided by G2
    What do you like best about the product?
    Instana helps my operations team to achieve a faster time from issue to resolution. It allows us to streamline the data gathering across our distributed services that we host for our clients.
    What do you dislike about the product?
    Instana lacks an out-of-the-box integration into config-management databases. This information can be added through the rollout process of agents tho, but you will have to do so on your own.
    What problems is the product solving and how is that benefiting you?
    Instana helps us to gather intelligence of how well an application is performing instead of just focussing on general availability - basically everything in between "it works" and "it doesn't work".
    Thomas W.

    Tracing Makes Root Cause Analysis Easy

    Reviewed on Oct 29, 2026
    Review provided by G2
    What do you like best about the product?
    The Tracing feature and to find root causes
    What do you dislike about the product?
    As far as I know you cannot have multiple mandants
    What problems is the product solving and how is that benefiting you?
    To reduce the time to solve Incidents
    Joe I.

    High-Quality Cloud Management, but Too Many Options

    Reviewed on Oct 28, 2026
    Review provided by G2
    What do you like best about the product?
    I like IBM Instana's high quality and user-friendly feel. I find the integration very effective, and the cloud management tools easy to use. I also prefer the ease of customization.
    What do you dislike about the product?
    I find that too many options and too much customization can confuse the end goal, especially during configuration, implementation, and rolling out the final product. Some consolidation of services would be nice, and I think the interface could improve. Keeping it simple is easier.
    What problems is the product solving and how is that benefiting you?
    I use IBM Instana to help resolve identity and security system issues, and for customization and an easier environment for managing our data.
    Claudia P.

    Helps Monitor Applications and Resolve Issues Fast

    Reviewed on Oct 28, 2026
    Review provided by G2
    What do you like best about the product?
    it helps you not just to monitor your applications but also to solve issues
    What do you dislike about the product?
    the integration with ACE and MQ is not so easy
    What problems is the product solving and how is that benefiting you?
    It helps to solve middleware issues easy because integration with AI
    View all reviews