Sage Intacct - UKI Customers Only

What do you like best about the product?

The level of information available in real time to our leadership is awesome. We are seeing things in the details that were simply hidden away in our old chart of accounts and accounting software.

What do you dislike about the product?

The report writer is very outdated and extremely hard to use. We had custom reports built for us and we still don't have them looking the way we want them to after one year of trying.

What problems is the product solving and how is that benefiting you?

Getting us out of the spreadsheet world and providing us with real time information that we could not see before.

What do you like best about the product?

What I like best about Sage Intacct is its powerful, easy-to-use financial reporting and automation that saves time and improves accuracy.

What do you dislike about the product?

What I dislike about Sage Intacct is that its user interface can feel outdated and sometimes requires a steep learning curve for new users.

What problems is the product solving and how is that benefiting you?

Sage Intacct is solving problems like time-consuming manual processes, lack of real-time financial visibility, and complex multi-entity consolidations. This benefits me by streamlining workflows, reducing errors, speeding up month-end close, and giving me accurate, real-time insights to make better financial decisions.

What do you like best about the product?

I like how all invoices are listed in one area.

What do you dislike about the product?

I dislike how long it takes to populate the "Customers" and "Projects" or any other drop down for that matter. As you type you would hope it would auto populate, but it will delete everything I type and you end up having to type it other. These processes take extra time to create one invoice so I feel it is inefficient. I dislike how in Account Receivable invoices you are unable to see the reference note. You end up having to click on each one to see any details, which is another waste of time and inefficient. I wish these features were fixed and then maybe Sage would help me save time on creating invoices.

What problems is the product solving and how is that benefiting you?

It is solving the problem of billing all of our contract billing in one area.

What do you like best about the product?

1. Easy to use
2. Easily download the customized reports for AP, AR and GL
3. Vendor or Customer based payables and receivables can be reviewed easily
4. Integration with other software's are easy

What do you dislike about the product?

Currently nothing, i liked the software, its also improved in the past 3 years

What problems is the product solving and how is that benefiting you?

It helps me to record the AP, AR and GL transactions, i can see my clients with multiple entities in a same page. I can process the foreign currency bills easily

What do you like best about the product?

Its real-time reporting and customizable dashboards make financial visibility easy and fast. The automation of key accounting processes - like accounts payable, receivable, and journal entries - saves time and reduces manual error. Could access, strong audit trails, scalability for growing businesses, and seamless integration with other systems like Salesforce and ADP. Support is generally responsive and knowledgeable, though occasionally more complex issues take time to resolve. The implementation process requires some planning and training, but with the help of onboarding resources and support, it’s manageable. Once set up, the system is intuitive with regular use. We use Sage Intacct daily for transaction entry, approvals, reporting, and financial analysis. The more we use it, the more efficient it becomes.

What do you dislike about the product?

The user interface can feel outdated and unintuitive at times, especially for new users. Navigation between modules isn't always seamless, and basic tasks can take a few extra steps compared to other platforms. The reporting tool, while powerful, has a steep learning curve. Building custom reports or adjusting templates often requires technical knowledge or admin-level access, which slows down self-service reporting. Initial implementation takes time and often requires third-party consultants. Some features that should be standard—like advanced billing or multi-entity consolidations—may come at an extra cost. Also, certain modules lack flexibility unless custom-built.

What problems is the product solving and how is that benefiting you?

Sage Intacct is helping us streamline and automate our financial processes—especially around accounts payable, receivable, and multi-entity consolidations. Before using it, we struggled with manual data entry, scattered spreadsheets, and delayed reporting. Now, we benefit from centralized data, real-time financial insights, and faster month-end closes. It solves the challenge of managing complex financial operations across departments and entities. With Sage Intacct, we’ve improved accuracy, reduced manual errors, and saved time on reconciliations and reporting. It also ensures compliance with audit trails and supports better decision-making with reliable, timely data.