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Sage has helped our team tremendously!
What do you like best about the product?
Sage is very user friendly. When a new employee is onboarded, it does not take long for them to master the system. I also love the "help on this page" feature. If someone is stuck, they can easily access a help guide for the specific page they are on.
What do you dislike about the product?
The custom reports can be a little overwhelming. Since you can create probably any report imaginable, it can be a little time consuming to create a custom report and sift through every option.
What problems is the product solving and how is that benefiting you?
Sage has solved many problems such as fixing/ editing AP mistakes.
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Sage Intacct Review - Ruairi Flanagan
What do you like best about the product?
I like that it is simple and easy to use - very intuitive system. There is a great amount of features that can be used which is very helpful to us and the client. I use it almost all-day everyday and haven't had any serious issues with the system. The help and support provided when I do run into issues is great, with manuals and Sage University being very helpful.
What do you dislike about the product?
The Learning Curve could be quite steep, especially for those transitioning from simpler accounting softwares, a lot of training was required before we went live. Customization options, while extensive, can sometimes be complex and require technical expertise to fully leverage
What problems is the product solving and how is that benefiting you?
It is streamlining our AP process. It is very easy to use and very effective in limiting mistakes or duplicate payments
Loving It!
What do you like best about the product?
Everything. Easy to surf and find what I need
What do you dislike about the product?
I have not seen anything yet. Even customer support is very good
What problems is the product solving and how is that benefiting you?
Putting everything at our finger tips. This combines our 6 pages of our old system into one.
Intacct
What do you like best about the product?
I think that Intacct is simple to use and creates the necessary accounting reports.
What do you dislike about the product?
I do not like the log out times - you will be in the middle of working and need to start over.
What problems is the product solving and how is that benefiting you?
Easy data compliation
Sage Intacct Experience for New User
What do you like best about the product?
Our Company had used Sage 300 prior to Sage Intacct, and we are so thankful for the intregation of Sage Intacct, as we've been able to improve our processes and have more visibility to our financial statements. The cloud-based accounting software is very user friendly with an attractive userface.
What do you dislike about the product?
Whenever our IT Support has sent in questions to Sage Customer Support, we haven't received helpful answers to several of our questions.
What problems is the product solving and how is that benefiting you?
We are able to have better visibility over our financial statements. We have multiple entities with different currencies, and our previous system did not give us the functionality to easily view consolidated financial statements, while Intacct is able to show you instantly. It also helped tremendously with intercompany transactions because the system automatically creates these entries.
Satisfactory
What do you like best about the product?
Reporting module: Could be more user friendly
What do you dislike about the product?
Bank reconciliatoin module: there could be better features on the intacct side to be able to match within intacct
What problems is the product solving and how is that benefiting you?
Our consilidation of multiple entities, because it makes the day to day process much easier
Year 1 analysis
What do you like best about the product?
Sage has been great with my first year using it! I really love the options for reports, I love the fixed asset module. The approvals are great to set in place, the customization of my preferences are fantastic too. We have been able to integrate many of our outside vendors. The Asset Edge team is great too! I love love love the "help on this page" feature! I don't have any other Sage products to compare to, but I love Intacct!
What do you dislike about the product?
The only thing, and I know it's for a security reason, that I struggle with is not being able to use Sage on multiple desktops at one time under my login. I utilize numerous screens and having different desktops open would be very helpful. I also would like to edit AR after payment has been received.
What problems is the product solving and how is that benefiting you?
AP efficiency, 403b integration, payroll integration, recurring invoices, bills, journal entries, etc. HUGE time saver!
SAGE INTACCT
What do you like best about the product?
Sage is very user friendly. It is easy to get help directly from the software. It integrates well with my company software.
What do you dislike about the product?
Nothing to dislike at this time. I have found no issues.
What problems is the product solving and how is that benefiting you?
None
Generally Favorable
What do you like best about the product?
The platform is fairly easy to use, and has many features appropriate for my organization.
What do you dislike about the product?
1) Support engineers do not always listen or accurately note the problem.
2) Support engineers do not always respond timely to critical issues.
3) Support engineers seem to take "scripted response" instead of thinking about and responding to a concern/problem.
2) Support engineers do not always respond timely to critical issues.
3) Support engineers seem to take "scripted response" instead of thinking about and responding to a concern/problem.
What problems is the product solving and how is that benefiting you?
Intacct replaced an obsolete accounting platform.
Intacct is quickly becoming my favorite accounting system
What do you like best about the product?
Sage is easy to use, easy to learn. Working with multiple entities is seamless, you have full visibility and can customize how you want to consolidate within those companies. JE's and attachments are simple you can drill into any detail you want. Very organized, concise, and there are a lot of dimensions you can use to organize per your needs.
What do you dislike about the product?
There aren't a lot of downsides, I'm happy with it my accountants love it. The custom reports is great cause there are so many options but it can be challenging to get what you want. Its the one area that is less user friendly, requires a little extra skill and determination to figure out. The regular reports are user friendly.
What problems is the product solving and how is that benefiting you?
Global consolidation helps a lot when trying to consolidate financials between entities in different currencies.
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