Sage Intacct - UKI Customers Only

What do you like best about the product?

The customer service is great, and it’s very easy to use.

What do you dislike about the product?

Nothing much to add—it's a great site. I can honestly say I recommend Sage.

What problems is the product solving and how is that benefiting you?

Everything.

What do you like best about the product?

The best part of Sage Intacct is its flexible dimensions, which let us tag transactions by department, location, project, and more without bloating the chart of accounts. That makes reporting much more granular and saves a lot of time at month-end. Multi-entity consolidation is also strong, and the cloud-based, real-time visibility into financials means we’re not waiting on spreadsheets to see where we stand. Automation for approvals and recurring entries cuts down on manual work.

What do you dislike about the product?

The main downside is the learning curve. The dimensions and reporting setup are powerful but take time to configure well, and we often needed a consultant or a lot of trial and error to get custom reports right. The user interface feels dated in places and can be slow when working with large data sets. Pricing is also on the higher side, and add-on modules and implementation costs can add up quickly. Some integrations require extra setup or third-party tools to work smoothly.

What problems is the product solving and how is that benefiting you?

Sage Intacct replaced a patchwork of spreadsheets and disconnected tools with a single system of record for our financials. It solves the problem of slow, manual month-end close by automating recurring entries, approvals, and intercompany eliminations, so the close takes less time and has fewer errors. Real-time dashboards give leadership instant visibility into performance by department, location, or project, instead of waiting on manually compiled reports. It also gives us a cleaner audit trail and better controls, which makes audits and compliance reviews easier to manage.

What do you like best about the product?

It allows our managers and directors to be able to access and view their budgets in real time.

What do you dislike about the product?

Not so much a Sage Intacct issue but more of a systems integration issue. Our payroll and HRIS system that integrates with Sage Intacct works great when things are processed correctly the first time but if something needs to be corrected, sometimes updates can only be made in Sage. The feed of data between Sage and the system are limited and in most cases cannot be overwritten; that has pros and cons.

What problems is the product solving and how is that benefiting you?

Real time budget reporting and forecasting

What do you like best about the product?

GAAP Compliance. Accounts payable reports

What do you dislike about the product?

Difficult to setup workflows. Dashboards are not as helpful as anticipated. Not able to be project specific, only owner specific.

What problems is the product solving and how is that benefiting you?

The ERP implementation is helping us to ensure accurate job costing.

What do you like best about the product?

I am using Sage Intacct for almost 4 Years, I found its UI to be user friendly and easy to use. It's integration in Excel through Velixo formula's is quite useful, Performance is also fast in comparison to software based ERP's, and it is also price friendly for smaller organizations. Customer support is also very responsive. and it looks like with each upgrade in versions it is incorporating AI tools.

What do you dislike about the product?

The new filter function in modules look slow.

What problems is the product solving and how is that benefiting you?

It is helping us in 1099 report generation and it's integration with Taxbanditt.

What do you like best about the product?

Ease of use of the features I need

What do you dislike about the product?

I think they should have an app to facilitate mobile use

What problems is the product solving and how is that benefiting you?

I have none to identify

What do you like best about the product?

The UI is easy to use, and it’s an economical option for SMEs like mine.

What do you dislike about the product?

Nothing else comes to mind, but it would be better if they could offer a single login for all plans.

What problems is the product solving and how is that benefiting you?

It addresses all my concerns around billing, invoice generation, and creating the SAFT file required for legal compliance.

What do you like best about the product?

I like that Sage Intacct is straightforward and more affordable. I also appreciate how accessible it is, which makes it easier for me to use overall.

What do you dislike about the product?

Configuring Sage Intacct isn’t as simple as it should be. In my experience, the setup process—especially when it comes to country-specific tax compliance—can be tricky to get right. While some features are fairly straightforward, others feel unnecessarily overcomplicated, and that can make the initial configuration and rollout more difficult than expected.

What problems is the product solving and how is that benefiting you?

I use Sage Intacct for customer invoicing, and it also supports my compliance needs. Overall, it feels straightforward to use, more affordable, and easy to access, which makes my day-to-day work a lot easier.

What do you like best about the product?

I really like that Sage Intacct is very intuitive and easy to learn. The support is generally quick and efficient, which is crucial for me as time is money. During the initial setup, even though it was a new experience, it was simple due to the good support provided.

What do you dislike about the product?

Nothing to point out. I love Sage.

What problems is the product solving and how is that benefiting you?

Sage Intacct meets my legal requirements for organized accounting and it's certified by our financial authorities. It's very intuitive, saving me time, with efficient support that minimizes interruptions and reduces time wastage.

What do you like best about the product?

What I like best about Sage Intacct is its flexibility and automation. It makes it easier to manage transactions, AP, bank reconciliations, reporting, and financial data in one system. I also like the ability to use dimensions such as departments, locations, and classes, which makes financial reporting more detailed and easier to analyze.

What do you dislike about the product?

The Sage Intacct has a very short login time. If I am working on some payroll, I need the Sage to be ON for 3 hours. I have to log in again and again, which increases my work time.

What problems is the product solving and how is that benefiting you?

Currently, references for all kinds of data for accounting purposes such as payroll, bank posting description, and AR invoice clearance.