Sold by: Flytxt
Deployed on AWS
Comprehensive martech solution that packages automation, analytics and AI to execute omnichannel CVM use cases out-of-the-box
Overview
A comprehensive martech solution that packages AI, analytics and marketing automation capabilities to drive omni-channel customer engagement programs out-of-the-box A fully integrated cloud solution built on the NEON-dX platform, purpose-built for usage and subscription businesses, It packages marketing automation, analytics, and AI into a single, cohesive platform to streamline every stage of customer value management. It is delivered as a cloud-native solution built on Flytxt's flagship NEON-dX platform. meaning organisations gain enterprise-grade infrastructure without the complexity of assembling disparate tools. The solution is designed to address the distinct operational pressures of usage and subscription businesses, where managing real-time customer interactions across multiple channels simultaneously is a fundamental requirement. From acquisition campaigns to churn intervention and loyalty programmes, Omnichannel CVM provides the capabilities to design, launch, and optimise both outbound and inbound CVM campaigns entirely off the shelf, no custom development required. The UI-guided automation with embedded analytics and AI improves decision-making, execution speed and time to market of new products and offers.
Highlights
- The solution is purpose-built for Omnichannel CVM automation. All steps from data integration to analytics, decisioning, multi-channel campaign execution and optimization can be done with ease using guided interfaces, built-in connectors and pre-defined templates.
- The solution provides well-trained AI, best-in-class analytics and CVM practices. It helps marketers to derive actionable insights faster to influence customer journeys on moments of relevance.
- The solution is designed to integrate and work seamlessly with the CRM and MarTech ecosystem as well as with the digital ecosystem having connectors to 3rd party data sources and paid channels.
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
NEON-dX Cloud | As per managed customers and revenue under management | $195,000.00 |
Dimensions summary
This listing has one pricing dimension: NEON-dX Cloud, billed in Units under a contract. Your price scales with two factors: the number of managed customers and the revenue under management. As these grow, your Unit count changes accordingly. This is a single usage-based measure rather than separate tiers or instance sizes. You buy access to the integrated CVM platform, and billing reflects the scale of the customer base and revenue you manage through it.
Top-of-mind questions for buyers
Managed customers refers to the size of the customer base you run through the platform. Revenue under management refers to the revenue tied to those customers that the platform helps you manage. Together they set your Unit count, which drives your contract price.
Your Unit count reflects both the number of managed customers and the revenue under management. As either grows, your Unit count rises accordingly, and your billing scales with it. There are no separate tiers or instance sizes to select — this single measure adjusts with your scale.
You get an integrated Customer Value Management suite. It includes a unified customer data model, a visual marketing canvas for campaign planning, pre-built AI/ML models, a real-time event engine, multi-program loyalty support, location-based marketing, dashboards, and connectors for activating campaigns across channels.
flytxt.ai
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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