Sold by: Flytxt
Deployed on AWS
Comprehensive martech solution that packages automation, analytics and AI to execute omnichannel CVM use cases out-of-the-box
Overview
A comprehensive martech solution that packages AI, analytics and marketing automation capabilities to drive omni-channel customer engagement programs out-of-the-box A fully integrated cloud solution built on the NEON-dX platform, purpose-built for usage and subscription businesses, It packages marketing automation, analytics, and AI into a single, cohesive platform to streamline every stage of customer value management. It is delivered as a cloud-native solution built on Flytxt's flagship NEON-dX platform. meaning organisations gain enterprise-grade infrastructure without the complexity of assembling disparate tools. The solution is designed to address the distinct operational pressures of usage and subscription businesses, where managing real-time customer interactions across multiple channels simultaneously is a fundamental requirement. From acquisition campaigns to churn intervention and loyalty programmes, Omnichannel CVM provides the capabilities to design, launch, and optimise both outbound and inbound CVM campaigns entirely off the shelf, no custom development required. The UI-guided automation with embedded analytics and AI improves decision-making, execution speed and time to market of new products and offers.
Highlights
- The solution is purpose-built for Omnichannel CVM automation. All steps from data integration to analytics, decisioning, multi-channel campaign execution and optimization can be done with ease using guided interfaces, built-in connectors and pre-defined templates.
- The solution provides well-trained AI, best-in-class analytics and CVM practices. It helps marketers to derive actionable insights faster to influence customer journeys on moments of relevance.
- The solution is designed to integrate and work seamlessly with the CRM and MarTech ecosystem as well as with the digital ecosystem having connectors to 3rd party data sources and paid channels.
Details
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Deployed on AWS
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Dimension | Description | Cost/12 months |
|---|---|---|
NEON-dX Cloud | As per managed customers and revenue under management | $195,000.00 |
Vendor refund policy
As per contract
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Delivery details
Software as a Service (SaaS)
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