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    Elastic Cloud (Elasticsearch Service)

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    Address your search, observability, and security challenges with Elastic's leading vector database, built for generative AI, semantic search, and hundreds of open, pre-built integrations. Start a 7-day free trial and harness the power of your data, securely and at scale.
    4.3

    Overview

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    Elastic's Search AI Platform combines world-class search with generative AI to address your search, observability, and security challenges.

    Elasticsearch - the industry's most used vector database with an extensive catalog of GenAI integrations - gives you unified access to ML models, connectors, and frameworks through a simple API call. Manage data across sources with enterprise-grade security and build scalable, high-performance apps that keep pace with evolving business needs. Elasticsearch gives you a decade-long head start with a flexible Search AI toolkit and total provisioning flexibility-fully managed on serverless, in the cloud, or on your own infrastructure.

    Elastic Observability resolves problems faster with open-source, AI-powered observability without limits, that is accurate, proactive and efficient. Get comprehensive visibility into your AWS and hybrid environment through 400+ integrations including Bedrock, CloudWatch, CloudTrail, EC2, Firehose, S3, and more. Achieve interoperability with an open and extensible, OpenTelemetry (OTel) native solution, with enterprise-grade support.

    Elastic Security modernizes SecOps with AI-driven security analytics, the future of SIEM. Powered by Elastic's Search AI Platform, its unprecedented speed and scalability equips practitioners to analyze and act across the attack surface, raising team productivity and reducing risk. Elastic's groundbreaking AI and automation features solve real-world challenges. SOC leaders choose Elastic Security when they need an open and scalable solution ready to run on AWS.

    Take advantage of Elastic Cloud Serverless - the fastest way to start and scale security, observability, and search solutions without managing infrastructure. Built on the industry-first Search AI Lake architecture, it combines vast storage, compute, low-latency querying, and advanced AI capabilities to deliver uncompromising speed and scale. Users can choose from Elastic Cloud Hosted and Elastic Cloud Serverless during deployment. Try the new Serverless calculator for price estimates: https://console.qa.cld.elstc.co/pricing/serverless .

    Ready to see for yourself? Sign into your AWS account, click on the "View Purchase Options" button at the top of this page, and start using a single deployment and three projects of Elastic Cloud for the first 7 days, free!

    Highlights

    • Search: Build innovative GenAI, RAG, and semantic search experiences with Elasticsearch, the leading vector database.
    • Security: Modernize SecOps (SIEM, endpoint security, cyber security) with AI-driven security analytics powered by Elastic's Search AI Platform.
    • Observability: Use open, extensible, full-stack observability with natively integrated OpenTelemetry for Application Performance Monitoring (APM) of logs, traces, and other metrics.

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    Elastic Cloud (Elasticsearch Service)

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (1)

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    Elastic Consumption Unit
    $0.001

    AI Insights

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    Dimensions summary

    Elastic Consumption Units (ECUs) represent Elastic's unified pricing metric across both their Cloud Hosted and Serverless offerings on AWS Marketplace. For Cloud Hosted solutions, ECUs measure infrastructure resource consumption, while for Serverless offerings, ECUs quantify usage based on service-specific dimensions such as data ingestion, search operations, and security events. This flexible pricing model ensures customers pay only for their actual usage, whether they're using Elasticsearch, Observability, Security, or other Elastic services.

    Top-of-mind questions for buyers like you

    What is an Elastic Consumption Unit (ECU) and how is it calculated?
    An ECU is Elastic's standardized billing metric that measures usage across their services. For Cloud Hosted deployments, ECUs are calculated based on infrastructure resources consumed, while for Serverless offerings, ECUs are determined by service-specific usage metrics like data ingestion volume, search operations, or security events processed.
    How can I estimate my monthly costs for Elastic Cloud on AWS Marketplace?
    Elastic provides a pricing calculator on their website where you can estimate costs based on your expected usage patterns. You can also monitor your actual ECU consumption through Elastic Cloud console's usage monitoring features, and the billing interface shows detailed breakdowns of usage by service and deployment.
    Does Elastic Cloud on AWS Marketplace require any upfront commitment?
    Elastic Cloud on AWS Marketplace follows a pay-as-you-go model with no upfront commitments required. However, customers can opt for annual commitments to receive volume discounts, and usage is billed monthly through your AWS account based on actual consumption of ECUs.

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    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Visit Elastic Support (https://www.elastic.co/support ) for more information. If you are a customer, go to the Elastic Support Hub (http://support.elastic.co ) to raise a case.

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    Product comparison

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    Accolades

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    Top
    10
    In Databases & Analytics Platforms
    Top
    10
    In Generative AI, Log Analysis
    Top
    100
    In Log Analysis, Analytic Platforms

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    2 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

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    AI generated from product descriptions
    Vector Database Capabilities
    Advanced vector database supporting generative AI, semantic search, and machine learning model integration through a unified API
    Observability Integration
    Comprehensive visibility across AWS and hybrid environments with over 400 integrations including CloudWatch, CloudTrail, EC2, and S3
    Security Analytics
    AI-driven security analytics platform with advanced threat detection and cross-attack surface analysis capabilities
    Open Telemetry Support
    Native OpenTelemetry (OTel) compatibility for extensible and interoperable performance monitoring
    Multi-Infrastructure Deployment
    Flexible deployment options across serverless, cloud, and on-premises infrastructure with enterprise-grade security
    Artificial Intelligence Analysis
    Advanced AI agent that automates data analysis and accelerates root cause investigations
    Telemetry Data Integration
    Supports unified visibility across logs, metrics, and traces for cloud-native environments
    Anomaly Detection
    Real-time system anomaly detection to proactively prevent potential incidents
    OpenTelemetry Compatibility
    Flexible integration with OpenTelemetry standards for standardized observability pipelines
    Multi-Architecture Support
    Native compatibility with modern architectures including Kubernetes, serverless, and microservices environments
    Data Indexing
    Indexes Amazon S3 data without transformation, optimizing for data size and performance
    Analytics Integration
    Supports search, SQL, and machine learning workloads through open APIs with tools like Kibana, Elastic, Looker, and Tableau
    Cloud Storage Transformation
    Converts Amazon S3 into a hot analytical data lake with native indexing capabilities
    Data Access Architecture
    Enables direct data access without complex data pipelines, parsing, or schema changes
    Scalability Mechanism
    Provides infinite scale data analysis with no administrative overhead for re-indexing, sharding, or load balancing

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
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    No security profile

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.3
    321 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    36%
    50%
    11%
    2%
    2%
    43 AWS reviews
    |
    278 external reviews
    External reviews are from G2  and PeerSpot .
    Computer Software

    Unmatched Speed and Real-Time Analytics with Elasticsearch

    Reviewed on Dec 04, 2025
    Review provided by G2
    What do you like best about the product?
    The "best strength" of Elasticsearch is its ability to perform lightning-fast, near real-time search and analytics across massive, diverse datasets
    What do you dislike about the product?
    A bit harder to manage self hosted installation.
    What problems is the product solving and how is that benefiting you?
    Helping us store events data at scale.
    Muhammad Mustafa Amin Shah

    Full-text search has transformed log analysis and real-time views for faster issue resolution

    Reviewed on Dec 04, 2025
    Review from a verified AWS customer

    What is our primary use case?

    Elastic Search  is normally used for full-text search where users are fully depending on it for searching by name, address, and similar fields, and we need to gather the data with good latency, so we normally prefer to save it into Elastic Search .

    Elastic Search helps for full-text search because we normally use it for keywords and other related terms. If there are keywords and searching requires numerical data and other elements, we prefer RDS  over Elastic Search. However, if it is regarding complete full-text search in which we cannot do any kind of indexing and it is very difficult, we prefer Elastic Search.

    What is most valuable?

    Elastic Search's best feature is that it is very convenient to save, plus it is schema-less, and it has very good latency and also provides us with different kinds of mapping strategies which allow us to optimize many things according to the data structure. It is a kind of non-structured and structured mix.

    The benefits of using Elastic Search are mostly for two to three purposes. For logging, it is very easy to insert the logs into Elastic Search and start searching it using Kibana, and it is very easy to make visualizations over there. The second purpose is that we normally use it for views. If we have searches from the front end with a specific structure, it is very difficult to go to a different table and create the query in the database, so what we do is sync our database with Elastic Search and create a view on Elastic Search which will give us the result in milliseconds. This is how we are currently utilizing it.

    What needs improvement?

    Elastic Search has an annoying limitation regarding page size. It has a specific limit for queries on Elastic Search, and the default is ten thousand, and we can increase it. However, after increasing, it can slow down. Pagination in Elastic Search is very slow. If I need to parse one million records saved into Elastic Search, it becomes a nightmare because I need to do the pagination, and it is very problematic in that regard. I need to do ten thousand records and then go to the other page, and when going to the other page, it currently takes much more time than RDS . For specific cases, if we need to do full-text search and searching for one specific word returns less than ten thousand records, it works very well. However, if we go for more than ten thousand, then it creates an issue for us.

    For how long have I used the solution?

    It has been almost ten years since using Elastic Search.

    What do I think about the stability of the solution?

    Elastic Search receives a stability rating of nine point five; we rely on it.

    What do I think about the scalability of the solution?

    In terms of scalability, for the managed service, it is very easy, but the scalability aspect is a bit tricky. Scaling up Elastic Search cluster requires a bit of time because of sharding and replications. It takes more time since it needs to copy the data. For example, if we are working on three nodes and adding a fourth node, the synchronization process will occur in the middle, and the higher the data volume, the more time it will take. Scalability is rated around five to six.

    How are customer service and support?

    Elastic Search's technical support receives a rating of eight.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, we were using the AWS  managed cluster on the cloud, but now we have created our own. On the same cloud, we have deployed Elastic Search on our EC2  machines, so it is self-managed, not on-premises. On-premises would be if we give the solution to somebody else, then we would deploy Elastic Search on their specific cloud, but we only deployed it in our system.

    How was the initial setup?

    I did not go into the deployment part of Elastic Search because it is a DevOps matter. I was in a senior role, so I sent the request and we received it. Normally, it does not take a lot of time if the person deploying is capable; it does not take more than two to three days.

    What about the implementation team?

    We have about twelve specialists.

    What was our ROI?

    I cannot say much about the return on investment part because we normally work on a use case basis. If we find some kind of issue in our database which is currently taking time, then we need to shift to Elastic Search, and it will start giving us very good results. On the cost-saving side, rather than increasing our RDS from a less cluster to a big cluster, we can create a specific separate Elastic Search cluster, and it saves our money on our basic structure while giving us much more performance. I cannot tell you the exact part on how much was saved with the calculation, and I cannot provide the numbers, but it saves our time on the debugging side. Using it on the logs and creating visualization is very convenient for us to search the log and identify the issue as soon as possible. This saves our time, saves the customer's time, and decreases the time to respond and resolve.

    What's my experience with pricing, setup cost, and licensing?

    Elastic Search's pricing totally depends on the server. Managed services from AWS  are used, and we have worked on a self-managed Elastic Search cluster. On the AWS side, it is very expensive because they charge based on query basis or how much data is transferred in and out, making it very expensive. That is why we moved to the self-managed option. In self-managed, it is very easy to handle. We do not think any kind of proprietary Elastic Search solution is required.

    Which other solutions did I evaluate?

    Elastic Cloud Serverless  is not being used. The GenAI experience with features like agentic AI, RAG, or semantic search is not currently being used. Kafka Streams is being used for log instigation.

    What other advice do I have?

    Elastic Search has many pros, but the cons of it are that it is not structured, and we need to put all the things which are connected into a single index. Therefore, we cannot use it for our base structure database, but we always use it for supporting purposes.

    While part of Careem, there were hundreds of thousands of customers using the solution, and now that in a startup, the clients are no more than one hundred.

    Elastic Search requires maintenance. We need to keep it updated because Elastic Search normally launches new features and versions on both Kibana and Elastic Search sides. We need to keep updated ourselves, and also, we need to do maintenance on the storage side. Normally, we use Elastic Search for timelines, saving all the data from beginning to end, so normally the storage maintenance is an issue, and we have to increase the storage time to time, but it is not related to Elastic Search; it is actually related to our use case.

    There is lots of support for Elastic Search in different tools like Logstash  which we normally use for integration, and there are other tools as well, but it is very easy and not a big issue for that.

    The Attack Discovery feature is not being used. Big businesses cannot survive without Elastic Search because it gives us very good visibility and handles our use cases very well. If we need something reliable and trustworthy as a solution, then Elastic Search is the way to go, as it is an integral part of big solutions. The overall review rating for Elastic Search is eight point five.

    Igor Khokhriakov

    Centralized analytics and monitoring have supported reliable insights for scientific web services

    Reviewed on Dec 03, 2025
    Review provided by PeerSpot

    What is our primary use case?

    Elastic Search  is being used for two main streams. The first use case is an internal analytics engine for the usage of our services, which is based on logs that are put into Elastic Search  indices to build different dashboards for key executives and developers, providing different levels of information. This is essential to provide statistics as a nonprofit organization funded by the Department of Energy and other infrastructures. The main focus is on web access to the Protein Data Bank for scientists and bioinformaticians with a publicly facing service supporting roughly 15 million users and an average load of about 700 requests per second. There are two data centers, one on the East Coast  and another on the West Coast , serving the same publicly available interface. Logs from these services are monitored and collected, then put into Elastic Search database, from which different perspectives are provided for various stakeholders.

    The second use case is Application Performance Monitoring , where Elastic Search APM  stack is used to collect application performance metrics, primarily using Java, with a bit of Python and Node.js. Those three agents are used along with a standard infrastructure with the APM server that injects everything into Elastic Search indices for incident recovery and finding performance bottlenecks. As a nonprofit organization using an open-source license, there have been no problems with Elastic Search trying to change the license. Since no commercialized services are provided, the organization remains out of the scope of those issues and continues using open-source licenses. Recently, integration with an internal Keycloak instance was completed to provide role-based access to the Kibana application, which was a bit non-trivial but was managed successfully.

    What is most valuable?

    The experience regarding the relevancy of search results with Elastic Search is positive since it is used for providing search features for end-users of the Protein Data Bank. During ETL processes, information is collected from different data sources regarding proteins, including protein annotations and structures, which are transformed and loaded into the internal database. One part of that database includes Elastic Search indices. For search capabilities, full-text search is performed for end-users while keyword search is used primarily for internal needs, and no complaints have been heard about either of them.

    The main focus is on web access to the Protein Data Bank for scientists and bioinformaticians with a publicly facing service supporting roughly 15 million users and an average load of about 700 requests per second. There are two data centers, one on the East Coast and another on the West Coast, serving the same publicly available interface. Logs from these services are monitored and collected, then put into Elastic Search database, from which different perspectives are provided for various stakeholders.

    What needs improvement?

    There are a couple of improvements that would definitely save a lot of headache with Elastic Search. One would be if the open-source license had multi-user access to Kibana, which exists in the paid tier license. There were also some difficult times with parallel and point-in-time interfaces, so better documentation could help, particularly more example-driven content. The provided documentation tends to have some common words but lacks real applicable examples. More specific examples, such as step-by-step guides, would be ideal. From a technical point of view, there are no significant issues recalled as Elastic Search has been absolutely awesome for this use case and covers 100% of the needs.

    For how long have I used the solution?

    Elastic Search has been used for roughly five years.

    What do I think about the stability of the solution?

    Regarding stability, there are no major incidents recalled with Elastic Search. While not part of the DevOps team, nothing significant has ever exploded to affect the whole organization. If there were issues, the DevOps team was able to fix them quickly. Problems have been experienced with other services, but not with Elastic Search.

    What do I think about the scalability of the solution?

    In terms of scalability, Elastic Search is good for this organization. A standard three-node setup with multiple clusters is being used for internal and public needs, resulting in six nodes per database across the data centers.

    How are customer service and support?

    There has been no need to contact customer tech support for Elastic Search. It has been sufficient to visit conferences such as SCALE in Southern California Linux Expo, where Elastic Search has a booth to talk to their staff. The organization often relies on publicly available resources such as forums, issue trackers, and an internal knowledge base. Once, a ticket was created on GitHub  concerning a Kibana issue with Application Performance Monitoring, but that was essentially the extent of it. The main sources of support are conferences and documentation.

    How would you rate customer service and support?

    Which other solutions did I evaluate?

    No alternatives similar to Elastic Search have been tried. When the discussion about the open-source license started, OpenSearch  was briefly looked into but the decision was made not to move forward because the organization felt secure in the current usage without commercialization.

    What other advice do I have?

    Elastic Search AI, RAG, and semantic search have not been explored yet, as those opportunities for integration are just beginning. Nothing has been moved into production, so further comment cannot be provided. Standard agents from APM are being used to collect telemetry metrics and send them to the Application Performance Monitoring server, which are different from AI agents.

    It is difficult to assess the current pricing of Elastic Search because the organization is in a specific niche as a nonprofit organization. On-premises instances are managed internally and a managed option had been considered, but that did not pass the board's approval. Open-source licensing has worked well, and there have been no ceilings where payment options for additional services needed to be considered. Users are quite satisfied with what is provided, and the organization is happy with what is received from Elastic Search.

    The learning curve with Elastic Search was very easy. With a strong background in Java and software engineering, and having a great tutor in the organization who showed how to perform ingestion pipelines with Grok  and how to use the development environment within the stack, the process was manageable. While it might be difficult for middle-level and junior developers, having someone experienced in the organization makes it manageable to share knowledge.

    Elastic Search mostly requires maintenance during upgrades. While it is running in standard mode, there have been no major incidents from memory, so it has quite low maintenance requirements.

    There are no official partnerships with Elastic Search; the organization is just a user utilizing the open-source license. Overall, this review has been given a rating of 9.

    SherifHassan Magdy

    Provides centralized log analysis and visual insights across distributed systems

    Reviewed on Nov 12, 2025
    Review provided by PeerSpot

    What is our primary use case?

    Elastic Search  is used as an observability tool and logging analyzer for solutions that already exist in the company, mainly in FinTech products and financial products.

    What is most valuable?

    Elastic Search 's main advantages are the visuals that represent and visualize all entities and system components in a simplified diagram, which provides the ability to identify which component in the system has an issue.

    The main benefits include having one centralized place that gathers and aggregates all logs related to different or distributed systems.

    What needs improvement?

    Elastic Search could be enhanced by incorporating low-code or no-code plugins that permit developers to integrate it with different or distributed systems. This would allow for configurations that already exist but need customization through plugins or simple code that can facilitate user control over parts of the visuals, dashboards, and sensors.

    Graphs should be more interactive by importing different graph schemes or visuals from external resources into Elastic Search.

    Given that the product has not been used since 2023, the data might be outdated. If Elastic Search is not integrated with any promised LLM, it should have this capability as soon as possible.

    For how long have I used the solution?

    Elastic Search has been used since 2018 to the present moment, depending on the different companies that have been worked with.

    What do I think about the stability of the solution?

    Elastic Search is a very stable product, especially after obtaining support licenses from Elastic.

    What do I think about the scalability of the solution?

    The scalability aspect is straightforward. With self-hosting, resources can be expanded vertically, which is managed from the organization's side.

    How are customer service and support?

    There is no knowledge about general customer service, but there is previous experience in submitting support cases to the Elastic team to get answers and fulfill requirements.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    Elastic Search was installed one time but the work was not completed with it.

    Experience exists with Dynatrace  observability tool, but Dynatrace  is completely different from Elastic Search. Dynatrace is comparable to other observability tools in this category.

    How was the initial setup?

    Elastic Search has been installed in multiple organizations, including the current employer and previous ones, and used for different purposes.

    The setup is somewhat complicated due to multiple dependencies and relations with different systems. However, any engineer should be able to understand and read the documentation well to implement it properly based on business needs and requirements.

    What about the implementation team?

    The implementation team was involved in the deployment.

    What was our ROI?

    Return on investment was achieved more than a year ago.

    Which other solutions did I evaluate?

    DataDog might be an equivalent product to Elastic Search, though this requires verification.

    What other advice do I have?

    Hybrid observability was not used. Enterprise API, whether referring to ESB, API Gateway, or middleware, was not used. Serverless  interaction with Kibana was not used. The overall rating for this review is 9 out of 10.

    Niketanq Jadhav

    Has improved incident visibility and fraud detection through advanced alerting and image analysis

    Reviewed on Oct 22, 2025
    Review provided by PeerSpot

    What is our primary use case?

    I have implemented Elastic Search  in my organization. My experience has been really good with Elastic Search  regarding the dashboards and alerts. They have integrated AI/ML capabilities in it. The Attack Discovery feature helps to dig into incidents from where they occurred to determine how the incident originated and its source. It gives an entire path of attack propagation, showing when it started, what happened, and all events that took place to connect the entire cyber incident.

    Another feature is image vector analysis, which can authenticate images to prevent impersonation frauds in the ecosystem. This is a major use case in personal information and identifiable information portfolio.

    I'm using Elastic Search as an observability tool and a SIEM  tool. The indexing, searching, fast indexing, alert mechanisms, and BCDR compatibility are pretty smooth with Elastic Search.

    On the resourcing part, I have cut off a good amount. While I don't have a concrete percentage to mention precisely, it has reduced resources to some extent.

    What is most valuable?

    Attack Discovery is the first feature that I appreciate. It is truly an amazing feature for any SIEM  to have inbuilt. The image vector analysis is another feature that identifies any manipulation done to images. It can authenticate and identify authenticated images. If there are 10 duplicate and forged images, it can identify them through vector-based searching capabilities. These two features are prominent in terms of SIEM capabilities that Elastic Search has.

    I can share feedback from the SIEM perspective about Elastic Search, as I had evaluated Elastic Search, LogRhythm , QRadar, and Microsoft.

    What needs improvement?

    More AI would be beneficial. I would also appreciate more simplicity in dashboards. A comprehensive dashboard is something I could expect.

    For how long have I used the solution?

    I have been using Elastic Search for a year now.

    What do I think about the stability of the solution?

    There are no limited parameters to search from the events perspective. When you put one keyword, everything related to that keyword in your ecosystem will showcase all the results. This helps to get into the granularity of any events happening across the system.

    What do I think about the scalability of the solution?

    It has gained significant visibility. Comparing alert statistics from other SIEMs where they could trigger 50 alerts on average weekly, Elastic Search has given me alerting statistics of roughly 90 plus for a week's time. All those alerts are mapped to MITRE ATT&CK framework. Though it could result in false positives in the earlier stage until you fine-tune and streamline the use cases in your SIEM, which is common with all SIEM tools, the visibility that Elastic Search has given us is amazing.

    How are customer service and support?

    It was a direct purchase.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used an on-premises solution.

    How was the initial setup?

    The setup complexity depends upon the engineering team doing the implementation and the kind of infrastructure you have where logs will be ingested into the solution. For us, it was time-consuming in the earlier stages, but it was manageable and not overly complex.

    What was our ROI?

    We have seen moderate returns on investment.

    What other advice do I have?

    As a CISO, I review and do the governance part. I receive alert notifications, but I don't work directly with the tool. None of my team members have complained or proposed any feature changes or modifications to the existing solution.

    It totally depends upon the nature of business you are in. For my organization, it was imperative to have image scanning in place and identifying frauds happening with PII. From that perspective, Elastic Search has played a vital role. It has good inbuilt EDR capabilities as well, making it a good-to-go tool.

    I rate Elastic Search eight out of ten.

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