Overview
The Logz.io Open 360™ observability platform simplifies monitoring, troubleshooting, and cost management for cloud native environments. At its core is the Logz.io AI Agent, a cutting edge virtual teammate that automates data analysis, accelerates root cause investigations, and delivers actionable insights. By leveraging advanced AI, Open 360 helps teams achieve 3x faster system recovery, reduce troubleshooting time by 70%, and cut telemetry costs by an average of 32%.
Built for modern architectures like Kubernetes, serverless, and microservices, Open 360 provides seamless visibility across logs, metrics, and traces. The AI Agent empowers teams to ask natural language questions, surface critical anomalies, and automate manual processes, transforming traditional observability into a streamlined, high value experience. Whether validating deployments, detecting performance bottlenecks, or resolving incidents, Open 360 equips engineering teams to perform at their best.
Key features include:
AI Powered Root Cause Analysis: Automatically investigate alerts and pinpoint causes with 5x faster root cause analysis.
Conversational Data Interaction: Use natural language to query data, identify issues, and receive actionable insights.
Proactive Anomaly Detection: Realtime detection of system anomalies to prevent incidents before they impact users.
Flexible OpenTelemetry Integration: Standardize observability pipelines for unified data collection and scalability.
Cost Optimization: Achieve between 30% to 50% cost savings with multi-tiered storage and data management tailored to your needs.
Logz.io customers span industries like ecommerce, SaaS, and financial services, where reliability and cost efficiency are critical. For example, Dish Network optimized their telemetry pipeline to cut data and costs by 62%, while other customers have significantly reduced incident response times and improved deployment confidence.
Unlike traditional observability tools, Open 360 combines cutting edge AI with a focus on data efficiency to deliver smarter, faster, and more scalable observability. Whether you are scaling operations, managing growing telemetry volumes, or adopting OpenTelemetry, Logz.io empowers your team to deliver exceptional results with confidence.
Logz.io Consumption Based Pricing offers flexibility and efficiency by letting you pay only for the data you ingest into the Open 360™ platform. Avoid overages and tailor your spend to match your unique observability needs. This model supports all telemetry types such as logs, metrics, and traces under a single plan, enabling you to optimize costs as your requirements evolve. With Logz.io, you get smarter, cost effective observability that scales with your business.
Self-serve pricing starts at $0.01/ month with following usage monthly pricing as you scale:
Open 360 Logging Ingestion 1GB equals 10 Units (1GB ingested is equivalent to $0.1)
Open 360 Logging Index & 7 Days Hot Retention 1GB equals 82 Units (1GB is equivalent to $0.82)
Open 360 Logging Hot Retention Extension 1GB per day Retention equals 3 Units (1GB per day is equivalent to $0.03)
Open 360 Logging Warm Retention Extension 1 GB per day equals 1.5 Units (1 GB per day is equivalent to $0.015)
Open 360 Logging Cold Retention extension 1GB per Day equals 0.1 Unit (1GB per day is equivalent to $0.001)
Open 360 Metrics and 18 months Retention 1000 UM equals to 40 Units (1000UM is equivalent to $0.40)
Open 360 Traces 1GB equals 92 Units (1GB ingested is equivalent to $0.92)
Open 360 Security Addon 1GB equals 35 Units (1GB scanned is equivalent to $0.35)
Link to FAQ: https://logz.io/consumption-based-pricing-aws-faq/
Highlights
- AI Agent for Observability: Automates root cause analysis, surfaces actionable insights, and delivers 70% faster issue resolution to improve system reliability.
- Cost Optimization: Achieve between 30% to 50% savings on telemetry costs with multitiered storage and flexible pricing, helping you control budgets while scaling.
- Unified Visibility Across Logs, Metrics, and Traces: Seamlessly monitor cloud native environments like Kubernetes and microservices in one platform.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Cost/unit |
---|---|
Consumption based per-unit | $0.01 |
Vendor refund policy
All fees are non-refundable, but you can cancel at any time.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
At Logz.io, we are dedicated to providing exceptional support to ensure your observability journey is seamless and successful. Our comprehensive support offerings and recognition from users and industry platforms reflect our commitment to customer satisfaction.
Support Offerings:
24/7 In App Support: Access our global team anytime for prompt, effective assistance directly through the platform.
Parsing as a Service: Let our experts handle log parsing when automatic methods are not feasible, streamlining data integration.
Data Shipping Guidance: Get personalized advice on the best data shipping methods, tailored to your specific needs.
Data Storage Optimization: Save costs with our assistance in configuring features like the Data Optimization Hub.
Customer Testimonials: Our customers consistently praise our knowledgeable and responsive support:
"Any time I get stuck I have an instant way to communicate with support. They are immediately responsive, even late at night."
"The special thing is the support. The team is fast, understanding, and patient, even helping with regex expressions."
"Logz.io has the best support I have encountered, from initial proof of concept onward."
Industry Recognition:
Logz.io has earned key G2 badges, including:
Best Support
Easiest Admin
Easiest Setup
Easiest to Use
Easiest to Do Business With
Fastest Implementation
These accolades highlight our commitment to delivering a user friendly, highly effective experience backed by unparalleled customer support. We are here to help at every step, ensuring you get the most from Logz.io.
Contact us:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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