Miro

What do you like best about the product?

Honestly, i think the template aspect has been the most valuable part of using Miro. The last time i worked an extended shift, i wasn’t going to start building every single layout for our board from scratch. Being able to pick a layout and then just begin was something i didn’t realize i needed until i had it. Everything we’re working on exists in one place - including links, images, videos, comments from other people and you can either share the entire board with someone or a specific section. As it turns out being able to direct multiple people to different areas of the same board is huge.

What do you dislike about the product?

I love the number of options available as much as i hate the fact that there are so many options. At some point the flexibility of Miro becomes a problem because you spend too much time trying to decide how to arrange your setup versus simply arranging your setup. And (this may be a minor complaint) the boards can become visually cluttered quickly if more than a few users are inputting content at the same time; i’m not aware of any method to clear the board of content in less than individual item-by-item movement.

What problems is the product solving and how is that benefiting you?

So the main thing for me is that not everybody wants to speak in front of others in a group setting, and Miro provides a space for those individuals to offer input/contribute without having to “perform.” shy individuals will make posts; individuals that tend to ramble will make posts; and everyone’s thoughts/ideas are displayed simultaneously rather than only hearing what the loudest voice in the room is saying. It also replaces the whiteboard that would get erased anyhow… why throw away the information you’ve already created when you could maintain access to it later?

What do you like best about the product?

The whole “infinite canvas” idea sounds gimmicky until you’re in the middle of a messy brainstorm and realize you’ve never once hit a wall. That’s probably my favorite part: I can dump everything out of my head without worrying about space or forcing a structure too early.

For remote workshops, it’s been a lifesaver. I run design sprints with teams across different time zones, and Miro handles the chaos pretty well. The sticky notes, voting, and timer features also mean I’m not constantly screen-sharing and pointing at things like an idiot. I use it on a weekly basis.

The integrations with Figma and Jira are decent—not perfect, but good enough that I’m not copy-pasting screenshots every five minutes. The Figma embed, in particular, is something I end up using almost weekly.

Where it starts to wobble is when boards get really large. Performance takes a hit, and sometimes collaborators (especially non-designers) get genuinely lost trying to navigate. I’ve had clients message me asking, “Wait, where am I on this thing?” So the learning curve isn’t zero, especially for people who aren’t used to spatial-thinking tools.

As for customer support, I honestly haven’t needed it much, which is probably the best thing you can say. Setup was straightforward—I had my team onboarded in maybe an afternoon.

What do you dislike about the product?

Pricing is the first thing that comes to mind. The moment you actually need the features that make Miro worth using—unlimited boards, advanced integrations, proper guest access—you suddenly end up on a plan that feels steep, especially if you’re freelancing or managing a small team. The free tier also feels almost deliberately frustrating, like they want you to hit the ceiling as fast as possible.

Performance on complex boards is genuinely annoying. I have a few boards that have grown over months of project work, and they just… lag. Scrolling gets choppy, and loading takes longer than it should. On a decent MacBook, that really shouldn’t be happening.

The template library is a mixed bag. There are hundreds of templates, but honestly, a lot of them feel like filler. Finding something that’s actually useful can take longer than just building it from scratch, which kind of defeats the point.

One thing that low-key bothers me is that text editing in Miro is still surprisingly clunky. For a tool that designers use heavily, formatting text boxes feels like an afterthought. I shouldn’t have to fight alignment this much in 2024.

Guest/visitor permissions can also get confusing. I’ve had clients accidentally move things around when they were only supposed to be commenting. Setting up the right access levels isn’t always intuitive, and I’ve made mistakes with it more than once.

It’s not a dealbreaker by any means—I still use it constantly. But sometimes it feels like they’re focused on adding new features before fixing the fundamentals that are already there. Classic SaaS problem, honestly.

What problems is the product solving and how is that benefiting you?

The biggest benefit for me is keeping distributed teams on the same page visually. I work with people in different locations, and before Miro there was a lot of “let me screenshare” or emailing Figma screenshots back and forth, which was a mess.

Now I can run a workshop or a design review asynchronously, and people can actually react to things, leave comments, and move stuff around. It often feels more collaborative than a Zoom call.

It’s also replaced a bunch of random tools for me. Whiteboards, basic flowcharts, brainstorming docs—those things all live in Miro now instead of being scattered across four different apps. It’s not a perfect consolidation, but it’s good enough that it’s simplified my workflow in a noticeable way.

The time savings during early project phases are real. Getting alignment from stakeholders used to take multiple rounds of back-and-forth. With a shared Miro board, that gets cut down because people can see the thinking laid out spatially, and it clicks faster for them.

What do you like best about the product?

I use Miro for facilitating trainings, coaching sessions, and team artifacts as an organizational coach and Scrum Master. I really like that Miro allows multiple people to work together simultaneously without dictating how they work. The base feature set is powerful and accessible, yet it has a depth of features available for more complex use cases. I like the kanban board and Jira integration as it allows Miro to be a viable actor in companies that mandate tools like Jira. The initial setup of Miro for my team was very easy.

What do you dislike about the product?

Board visibility and sharing is often convoluted to find and set. The board settings UX could be streamlined.

What problems is the product solving and how is that benefiting you?

Miro encourages collaboration by allowing multiple people to work together without limiting how they do it, offering powerful yet accessible features for complex use cases.

What do you like best about the product?

Quick and easy tool to pull up and "whiteboard" with my team. With my team working fully remove, as software engineers, we really miss the days of having whiteboards in every meeting room. Now it's easy to brainstorm and share ideas.

What do you dislike about the product?

Personally, I clunk around some of the available squares to just do quick concepts. But that's a personal learning curve.

What problems is the product solving and how is that benefiting you?

Virtual Whiteboarding. Huge for remote work and sharing ideas.

What do you like best about the product?

I use Miro to interact with my peers, students, and others, making collaboration easy when we are solving a problem or brainstorming. I appreciate the ability to create a limitless board for solving problems, posting pictures, and taking notes. I find the unconstrained boards especially helpful as, in other collaborative tools, we often hit a limit in the space available, but in Miro, it is limitless—you can move up or down, left or right. The initial setup of Miro was very easy, taking less than a few minutes, and it was a big upgrade from using the inbuilt boards within platforms like Zoom.

What do you dislike about the product?

The zoom is a little quirky. If I have set a zoom, Miro should maintain it - but it does not in some cases.

What problems is the product solving and how is that benefiting you?

I use Miro to solve problems with peers and students, as it offers a limitless board for collaboration, making it easy to post pictures and notes.