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    Identity Verification

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    Know and trust that your customers are who they say they are. Jumio automates the online identity verification process to help prevent online identity fraud and identity theft, and simplify KYC/AML compliance while providing a frictionless onboarding experience. Before you do business with a new user, it is important to verify that their identity document is valid and not fraudulent. But what if the ID is legitimate but belongs to someone else? Identity Verification is a critical step in stopping identity theft and protecting good customers from deepfakes and bots used in account takeovers. Jumio Identity Verification solutions use artificial intelligence, machine learning and biometrics to automate the verification process and help companies improve conversion rates, comply with AML and KYC regulations and better detect fraud - all while delivering a definitive, risk-based answer in seconds.
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    Identity Verification

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    Overview

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    Jumio helps you to know and trust your customers online throughout the entire customer lifecycle. Our platform provides services that verify the identities of new and existing users, assess risk and detect fraud while meeting compliance mandates.

    Why Identity Verification? Before you do business with a new user, it is important to verify that their identity document is valid and not fraudulent. But what if the ID is legitimate but belongs to someone else? Identity verification is a critical step in stopping identity theft and protecting good customers from deepfakes and bots used in account takeovers.

    How it Works The identity verification process involves three steps. ID Check: Is the ID document (e.g., drivers license or passport) authentic and valid Selfie + Liveness Check: Using highly advanced face-based biometrics, we compare the users selfie to the photo on the ID document. We can detect with a high degree of accuracy whether the selfie is of a living person who is physically present - not a spoofing attempt such as a photo, pre-recorded video or sleeping person - and that it is the same person shown on the ID. Risk-based Decision: Jumio calculates the fraud risk and approves or rejects the identity transaction in seconds based on the customers predefined risk tolerances.

    Benefits Jumios solutions provide a number of critical business benefits, including: Onboard good customers faster. Jumios advanced identity solutions minimize friction for legitimate users, creating a streamlined onboarding process that is loved by users and loathed by fraudsters.

    Prevent fraud and financial crime. With the rise of generative AI, the only solution is to fight AI with AI. At Jumio, we continually research, develop and embed cutting-edge technologies into our solutions to stay at the forefront of fraud detection, compliance and UX.

    Meet compliance mandates. As global regulatory requirements and competition tighten, it is imperative to meet Know Your Customer (KYC), Anti-Money Laundering (AML), age verification and data privacy (e.g., BIPA, GDPR) requirements without sacrificing the user experience.

    Industries Our solutions are used by a wide range of companies across the globe, including: Financial services Online gaming & sports betting Sharing economy Cryptocurrency exchanges Healthcare Travel Mobility Education Public Sector Telcos

    Why Trust Jumio? The security of your business, reputation, and customer accounts is on the line. Choose the company with the most experience, the deepest commitment to innovation, and the best ability to fight rapidly changing threats - today and in the future.

    When trust matters, choose Jumio.

    Highlights

    • Superior, AI-driven technology. Jumio has hundreds of patents and is constantly evolving to stay ahead of deepfakes and other sophisticated fraud technologies. Our automation is second to none with advanced intelligence driven by processing over 1 billion transactions to date.
    • Unmatched quality and accuracy. We detect more real fraud and create fewer false positives. Our ML models are enriched with the largest production data sets available to help eliminate bias and foster inclusion.
    • Size and scale. We process the most transactions worldwide on a daily basis than any of our competitors. We are processing verifications of over 5,000 ID types from 200 countries and territories across multiple industries. We can scale dynamically to meet the fluctuation requirements of the largest enterprise customers.

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    Pricing

    Identity Verification

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    25,000 Verifications
    Jumio Go - 25,000 transactions
    $37,500.00

    Vendor refund policy

    We do not currently support refunds, but you can cancel at any time.

    Custom pricing options

    Find a fit for enterprise or unique needs with a private offer.

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    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    16 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Sergey M.

    Jumio: reliable shield against fraud

    Reviewed on Aug 17, 2022
    Review provided by G2
    What do you like best about the product?
    Jumio looks simple and reliable tool for identity verification. It lets us be quiet and calm with our product. Besides I like Jumio's smart algorithms that are constantly improving.
    What do you dislike about the product?
    Jumio is still growing and developing product. But progress always goes together with bugs and issues. The most significant one happened a couple of weeks ago. One day Jumio team fully changed parameters for one request without sending us a notification about this. We spent half of a day developing, testing and deploying a hotfix but noticed that they rolled back after our request letter. Funny story with a happy end, one of the bright episodes in our routine :)
    What problems is the product solving and how is that benefiting you?
    Jumio Identity Verification helps us to prevent fraud, to stop scammers, and to make sure that the user who has passed the Jumio flow can be considered reliable.
    Financial Services

    Great Identity Verification SDK

    Reviewed on Jan 25, 2021
    Review provided by G2
    What do you like best about the product?
    Jumio's driver's license scanning interface is intuitive and smooth. Jumio's dashboard/portal is also very easy to use.
    What do you dislike about the product?
    In order to integrate Jumio into your processes, you need software development support. It's not a simple plug-and-play integration.
    What problems is the product solving and how is that benefiting you?
    We solve the issue of customer verification and Know Your Customer. Knowing who is on the other end of our mobile app product is important for financial / risk / fraud reasons.
    Recommendations to others considering the product:
    As far as identity verification services, Jumio is a pretty safe bet. Be sure to have software developers at your disposal to integrate Jumio into your processes.
    Computer Software

    Effective product but latest version is a little buggy.

    Reviewed on Jan 25, 2021
    Review provided by G2
    What do you like best about the product?
    Its a very reliable software and its clean and simple which people need so they dont get confused or frustrated.
    What do you dislike about the product?
    Until this latest patch I've had no bad feedback, this latest patch however its been hanging up and being very slow compared to its previous patches
    What problems is the product solving and how is that benefiting you?
    We use them for ID verification in iOS and android
    Manu S.

    Accurate and secure way to identify users

    Reviewed on Jun 23, 2020
    Review provided by G2
    What do you like best about the product?
    The verification process is fast and simple. Doesn't take too long to upload the images/ videos to the cloud for verification. It accurately pulls the details from the ID even if the picture is a bit blurred out.
    What do you dislike about the product?
    Sometimes it makes you redo the verification even if the lighting is good. I don't think of it as an issue though. It is a little difficult to integrate into mobile apps initially, but I consider that part of the initial learning curve.
    What problems is the product solving and how is that benefiting you?
    We have been able to identify and stop potential fraudulent activity on our application with the help of Jumio.
    Recommendations to others considering the product:
    It's worth checking out. The features are specific to your needs and I believe it is customizable.
    Osama N.

    Seamless customer experience and easy to integrate

    Reviewed on Mar 28, 2020
    Review provided by G2
    What do you like best about the product?
    Accuracy and speed of verification. Easy to integrate. They keep improving their services.
    What do you dislike about the product?
    All are good so far. However, it would be much better if they could enhance the identity verification processe via kiosks. However, they confirmed that they are working on something amazing that can overcome this challenge.
    What problems is the product solving and how is that benefiting you?
    Jumio helps us to operate as an efficient factory. Speed and efficiency are some of the important gains that we have gained from using Jumio for customer onboarding, documents authenticity and customer identify verification.
    Recommendations to others considering the product:
    Don't hesitate
    View all reviews