Sold by: Upland Software
Enable AI experiences that drive productivity in your organization through word-class search, discovery, generation, and augmentation.
Sold by: Upland Software
Overview
BA Insight unlocks and powers enterprise AI investments like BedRock, Rekognition, and other AWS AI technology, through the core use-cases of search, discovery, augmentation, generation, and delivery to improve workplace productivity. With 95+ connectors, BA Insight delivers an exceptional experience that focuses on the access, preparation, and exposure of knowledge for your end users that brings real value through search, generation, and agentic experiences.
With 20+ years experience, we work directly with your organization to build a platform that fits your unique needs around Kendra engine. From connectivity through our 95+ connectors, enriching data for increased searchability and optimal AI output, to providing a rich user interface to properly expose information to users in their native workflows, our platform maximizes your AI investment with world class search, discovery, and generation.
BA Insight platform has out of the box connectors for some of the most popular applications, including: Aderant,, Confluence, Confluence Cloud, Box, Egnyte, Elite/3E, File Share, Google Drive, iManage Work, iManage Cloud, Microsoft Exchange, Microsoft SQL Server, Microsoft Teams, MySQL, Nasuni, NetDocuments, Objective, OneDrive for Business, OpenText Documentum, OpenText Documentum (Cloud), Practical Law, Salesforce, ServiceNow, ServiceNow Cloud, SharePoint 2019, SharePoint Online, Sitecore, Veeva Vault, Website Crawler and more! With our connector framework, we have the ability to build and scale as your needs grow.
Learn more about our 95+ Connectors: https://www.bainsight.com/indexing-connectors/
To ensure you are always finding what you are searching for and guaranteeing the best output from AI. We enrich and augment your enterprise data to reduce hallucinations and maximize output. Our custom-built UI allows for the safe exposure of information, via search query, AI generation, or even an agentic experience that can be delivered directly into your user native workflow. Through access, preparation, and exposure, BA Insight AI enablement platform takes enterprise productivity to a new level, with real return on value for your BedRock, Rekognition, or other AWS AI project!
For questions and/or custom pricing, please contact kcmpartner@uplandsoftware.com .
Highlights
- Drive tangible productivity, efficiency, and collaboration with a connected and secure AI enablement platform that features world-class search, discovery, generation, and augmentation.
- Leverage best in class metadata enrichment tools like AutoClassifier to categorize, enrich, and augment enterprise knowledge for better findability and better AI consumption.
- Power Kendra search by using BA Insights 95 plus connectors, to enable intelligent enterprise search.
Details
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Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Base Package | BA Insight for Kendra with up to 2 Connectors and up to 2500 users | $105,000.00 |
Vendor refund policy
Please contact Upland BA Insight partnership team kcmpartner@uplandsoftware.com
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
24x7x365 management, monitoring, backup, disaster recovery, etc. BA Insight team manages the software including installations/upgrades/updates and troubleshooting. Please contact kcmpartner@uplandsoftware.com for further assistance.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Usman A.
A solid tool with room for improvement
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
I really appreciate its intuitive interface and how seamlessly it integrates with existing workflows. The ability to quickly access and analyze data makes decision-making much easier. It’s a reliable tool that helps streamline processes efficiently.
What do you dislike about the product?
While it’s a great tool, it sometimes feels a bit sluggish when handling large datasets. The customization options could also be improved to better fit specific business needs. A little more flexibility would go a long way!
What problems is the product solving and how is that benefiting you?
Upland BA Insight helps streamline data management and reporting, reducing manual effort and improving accuracy. It makes analyzing business trends easier, which allows for better decision-making and efficiency across teams
Leave a comment0 comments
Internet
Great experience
Reviewed on Feb 14, 2025
Review provided by G2
What do you like best about the product?
The best thing about Upland BA is its ability to integrate with multiple enterprise systems. In this way, information is easily accessible and searchable accross multiple platforms.
What do you dislike about the product?
The initial setup may be a bit tedious for the basic user, involving a learning curve.
What problems is the product solving and how is that benefiting you?
It helps solve the problem of information fragmentation.
Financial Services
Solid Search Solution with Room for Improvement
Reviewed on Feb 13, 2025
Review provided by G2
What do you like best about the product?
I think that Upland BA Insight does a great job of integrating multiple data sources and making enterprise search more intuitive and easy to use, I think the search capabilities that it provides are impressive.
What do you dislike about the product?
I feel that the platform is great, but the initial setup was a bit complex and required more IT involvement than expected. Some integrations could be smoother, and response times in the UI are occasionally laggy.
What problems is the product solving and how is that benefiting you?
BA Insight has helped streamline access to critical data, reducing search times and improving decision-making. Our team can now find relevant documents much faster, ultimately boosting overall productivity.
Anmol C.
Easy to Use
Reviewed on Feb 10, 2025
Review provided by G2
What do you like best about the product?
I really like it's integration with other upland products. It's easy to use with great customer support.
What do you dislike about the product?
Compared to other platforms it does feel a bit outdated and lacks customisations.
What problems is the product solving and how is that benefiting you?
It's automating the process of business analysis and improving decision making for me and my firm
Pharmaceuticals
Powerful indexing and federated search tools
Reviewed on Nov 20, 2024
Review provided by G2
What do you like best about the product?
Using BA Insight tools in both backend and frontend operations. These tools are incredibly powerful, easy to implement and robust, allowing us to seamlessly index from various sources to a centralized location including Gen AI (RAG) . Additionally, their SmartHub interface enables AI driven/federated search while maintaining user content/security, with no performance degradation on either end. SmartHub is capable to integrate/pull with different backend/sources.
Moreover, the support and service team at BA Insight is remarkably knowledgeable and always ready to assist. Their expertise in the search domain has been invaluable to us.
Moreover, the support and service team at BA Insight is remarkably knowledgeable and always ready to assist. Their expertise in the search domain has been invaluable to us.
What do you dislike about the product?
It would be highly beneficial to consider supporting Azure containers for solutions.
What problems is the product solving and how is that benefiting you?
allows federator search by bringing content to central place from different source systems like servicenow, open text/documentum, sharepoint online and S3.