Overview
Create AI Driven Connected and Personalized Search Experiences for Employees, Customers and Web Visitors
BA Insight for Amazon Kendra is an advanced AI driven search solution built on Kendra. It combines BAIs User Experience Platform with connectors to 80 plus systems to securely create a Kendra index delivering intelligent, web like search experiences that leverage Amazon AI capabilities to provide Natural Language Processing, Text Analytics, and Machine Learning based recommendations for corporate websites, customer portals, and enterprise search.
Connect your data. BAI has out of the box connectors for: Aderant Adobe Experience Manager Alfresco Amazon Aurora, RDS and S3 Azure SQL Bentley Bing News and Web Box Confluence CuadraSTAR Deltek DISQOVER Egnyte Elite 3E EMC eRoom File Shares Google Cloud SQL and Drive HP Consolidated Archive, EAS and Zantaz HP TRIM IBM Connections, Content Manager, DB2, FileNet P8, Lotus Notes and WebSphere iManage Cloud & Work Jira Jive Kaltura LDAP LegalKEY LexisNexis InterAction MediaPlatform PrimeTime Microsoft OneDrive, Dynamics, Exchange, SharePoint, SharePoint Online, Teams and Yammer Microsoft SQL MySQL NetDocuments Nuxeo Objective OpenText Documentum, Livelink RM, and eDOCS DM Oracle Database, WebCenter, UCM Stellent PostgreSQL Practical Law ProLaw RightFind SalesForce SAP ERP and HANA ServiceNow Sitecore Veeva Vault Veritas Enterprise Vault Websites West km Workplace by Facebook Xerox DocuShare
Highlights
- Migrate traditional keyword search engines into Amazon Kendra, enabling cognitive search on a single unified platform.
- Combine existing enterprise, application, or departmental search solutions, like Elasticsearch, with Kendra, enabling cognitive search and natural language queries side by side.
- Power Kendra search by using BA Insights 80 plus connectors, to enable intelligent enterprise search.
Details
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Base Package | BA Insight for Kendra with up to 2 Connectors and up to 2500 users | $105,000.00 |
Vendor refund policy
Please contact BA Insight sales, bainsight_sales@uplandsoftware.com
Legal
Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
24x7x365 management, monitoring, backup, disaster recovery, etc. BAI manages the software including installations/upgrades/updates, troubleshooting bainsight_support@uplandsoftware.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Smarthub Search implementation
- Upland were able to implement a highly customised UI.
- Customer Support has been responsive since going live.
Good solution for our federated use case
Brilliant customer service and an immensely powerful search tool
The tool itself is also immensely powerful. We've only begun scratching the surface of what the search tool provides. We've connected in a customised OCR tool and developed a custom search experience for our users.