Sold by: DataScoop
DataScoop is the Fastest and the most Comprehensive Root Cause Analysis Engine for Enterprise KPIs
Overview
DataScoop offers a new way to explore business KPIs. Rather than looking at dashboards with topline metrics and charts, DataScoop proactively uncovers the most interesting aspects of your business KPIs and sends them to business leaders in natural language on email or slack. DataScoop uses state of art Generative AI technologies to deliver value to businesses. The largest enterprise client using this product has more than 3000 employees worldwide.
Highlights
- DataScoop accelerates Data Exploration - It is the Fastest way to Analyze Business KPIs
- Data Analysts can respond to questions 5X faster, answer 10X more questions, and save 500 hours/Quarter
- Business leaders receive insights in natural language, on slack or email - this improves their time spent on dashboards
Details
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Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/month |
|---|---|---|
Basic | Free Trial, Unlimited CSV upload, 5M rows and 1GB file size, 5 user seats, Advanced insights, Slack and email support | $500.00 |
Business | Everything in Basic, 5 data connections, Executive summary and alerts, 20 user seats, Engineering Support for data prep, Phone support | $2,000.00 |
Enterprise | Everything in Business, plus Deploy on-prem option, Chat with data in slack, Unlimited user seats, SLA commitment Personalized, Priority service | $5,000.00 |
Dimensions summary
DataScoop offers three contract tiers that build on each other. Basic starts with a free trial and covers core data upload, insights, and a set number of user seats. Business adds more user seats, data connections, executive summaries, and phone support on top of Basic. Enterprise includes everything in Business, then adds an on-premises deployment option, unlimited user seats, a personalized service level agreement, and priority service. As you move up the tiers, seat counts, support levels, and deployment flexibility expand. Each tier is billed as a contract.
Top-of-mind questions for buyers
A seat is one named user account with access to the platform. Basic covers 5 seats, and Business covers 20 seats. Enterprise removes the seat cap and allows unlimited users. You do not pay per active session; the count reflects the people assigned access.
Basic caps you at 5 million rows and a 1GB file size. Business and Enterprise build on Basic and add data connections for larger loan datasets. Moving between tiers is a change in contract, not an automatic overage charge. You choose the tier that fits your data volume.
Only the Enterprise tier includes an on-premises deployment option. Basic and Business run on the vendor's cloud-based, per-customer segregated environment. Enterprise also adds a personalized service level agreement and priority service, which the other tiers do not include.
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Vendor refund policy
Refunds are considered under the following situations:
- Technical Issues: If you encounter technical problems that prevent the product from functioning as advertised and our support team is unable to resolve these issues within a reasonable timeframe.
- Billing Errors: If you are mistakenly billed or charged incorrectly.
- Service Dissatisfaction: If you are not satisfied with the product and request a refund within 30 days of your initial purchase.
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Support is provided through Slack, email, and Phone based on the plan purchased. Basic plan: Slack and email support Business Plan: Phone support Enterprise plan: Personalized + Priority service + SLA commitment
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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