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Reviews from AWS customer

27 AWS reviews

1-star reviews ( Show all reviews )

    anonymous

Very little support for AWS hourly

  • April 13, 2015
  • Review from a verified AWS customer

Installed an instance to test drive the product. Tried to connect it to our production database (which uses a forced SSL connection) and was unable to configure. Tried contacting support, and they informed me that they don't offer support with the AWS hourly product. After emailing twice and chatting with a sales rep, a support rep pointed me to the community forums and gave me a few things to try. Was not able to ever connect to the database, although I am sure it is possible. Was not able to actually evaluate the product due to configuration problems.

The long and the short of it is, if you need help getting up and running, they won't help you unless you have purchased a support contract.


    Rob

Couldn't get it working with VPC

  • May 28, 2014
  • Review from a verified AWS customer

Spent several hours trying to get both EC2 and CloudFormation versions to work in our VPC without any luck...

There should be a way to configure the CloudFormation with a VPC/subnet parameter the template can use when launching EC2 instances.


    Viteknologies

Terrible. All I see is Your subscription is pending and should be ready momentarily.

  • July 29, 2013
  • Review from a verified AWS customer

Product is not available live or within 10 minutes of setup.
40 minutes later and I still see:

Your subscription is pending and should be ready momentarily.


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