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Reviews from AWS customer

3 AWS reviews

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5-star reviews ( Show all reviews )

    Emilio Valle

Helps with decision making, reliable, and make information gathering simple

  • April 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We primarily use the solution for business intelligence as more people ask for that.

How has it helped my organization?

We're a financial business, and this has helped us make important decisions.

What is most valuable?

This is the easiest way to gather information and have everything together. We have manipulated the information effectively in the way we want.

It is a stable product.

The solution can scale.

What needs improvement?

The platform should be a bit more user-friendly. There should be an easier way to use the solution.

For how long have I used the solution?

I've used the solution for about a year. I have not used it for that long just yet.

What do I think about the stability of the solution?

I'd rate stability ten out of ten.

What do I think about the scalability of the solution?

The scalability is good. I'd rate scalability eight out of ten.

We have around 50 users using the solution at this time.

Likely, we will increase usage in the future.

How are customer service and support?

I've never contacted technical support. I do not know how helpful or responsive they are in general.

Which solution did I use previously and why did I switch?

I was not part of the process of selection.

How was the initial setup?

I'm not sure about the initial setup. I wasn't a part of the deployment process.

What's my experience with pricing, setup cost, and licensing?

I am not familiar with the pricing of the solution.

What other advice do I have?

We have used the latest version of the solution. However, I don't know the exact version number.

New users need to understand a bit about business intelligence in order to prove the usefulness of the solution. You also need to have an idea of what you'd like to get out of the solution, and that should be decided at the outset.

I'd rate the solution ten out of ten.


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