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Reviews from AWS customer

17 AWS reviews

External reviews

219 reviews
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External reviews are not included in the AWS star rating for the product.


    EmilVisdal

Has valuable SD-WAN features and an easy setup process

  • September 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product as a network service for our customers.

What is most valuable?

The product's most valuable features are SD-WAN and the integration of WiFi and switches.

What needs improvement?

It is complicated to manage different kinds of on-premise boxes.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for nine years. At present, we are using the latest version.

What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG's stability a ten out of ten.

What do I think about the scalability of the solution?

We have around 3000 Fortinet FortiGate SWG end users, including small and medium businesses. I rate its scalability a nine out of ten.

How was the initial setup?

I rate the initial setup process a three out of ten. It takes two hours to complete.

What about the implementation team?

I implemented the product myself.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. The additional cost depends on the extra feature requirements.

What other advice do I have?

Fortinet FortiGate SWG is easy to set up and combine with switches and WiFi networks of appliances. I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Mustapha Bako

A cost-effective solution for security with application control, web filtering and SD-WAN

  • September 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution at the Internet edge to provide a security boundary between the public network and the private network.

What is most valuable?

The most useful features are application control, web filtering, and SD-WAN.

What needs improvement?

Support could be improved like Sophos. Some clients don't have the expertise to manage their environment. If they have a problem with Fortinet, they should have easy access to support. Secondly, the process of evaluation as a partner with Cisco should give you the ability to deploy access as a partner. You can do team labs and a lot of things.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for five years.

What do I think about the stability of the solution?

We never had any problem with stability. I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability depends on the client's size. We have clients with as few as 500 users, as many as 800 users, and clients with just 100 users. We cater to small and medium businesses. I rate the solution’s scalability a seven out of ten.

How was the initial setup?

The initial setup is straightforward. Deployment time depends on the client's requirements. Some clients may agree to a monthly deployment, while others may require a different team. If you sell a new environment, the deployment time may increase. The basic setup takes one to two hours. Deployment is a continuous process, as you will need to refine the policies and settings to meet the client's specific business needs. I rate the initial setup a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap. Fortinet FortiGate SWG licenses are based on features, so you can choose the license that best meets your needs. This is especially beneficial for enterprise environments with different use cases. However, it can be costly for other segments, such as small businesses. I rate the solution’s pricing a seven out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

Fortinet FortiGate SWG is a good solution that meets your security requirements and is an excellent alternative to more expensive security products like Cisco and Palo Alto. If budget is a concern, Fortinet FortiGate SWG is a good choice for a security product. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Jerzy Wylecioł

An affordable and easy-to-use solution that can be used for firewall, antivirus, scanning, and web filtering

  • September 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate SWG for firewall, antivirus, scanning, and web filtering.

What is most valuable?

The most valuable features of Fortinet FortiGate SWG are IPS and scanning. Fortinet FortiGate SWG is also easy to use.

What needs improvement?

The solution’s stability could be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for six years.

What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 60 users use Fortinet FortiGate SWG in our organization.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

We implemented the solution through an in-house team.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate SWG is an affordable solution.

What other advice do I have?

I would recommend Fortinet FortiGate SWG to other users.

Overall, I rate Fortinet FortiGate SWG a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Mukesh_Regmi

A comprehensive and easy to use solution that needs to improve offerings for SMBs

  • September 19, 2023
  • Review provided by PeerSpot

What is most valuable?

FortiGate has a lot of things that you can do. You have VPN, VRRP, and VDOM tools. FortiGate also makes GRE tunneling possible. Those are a few things that I like the most about FortiGate.

What needs improvement?

We are in an era of cloud-based things, so most need a simpler pay-as-you-go model. That might be effective for SMBs, where small organizations can afford features. FortiGate needs to be elastic to the market's trends. It should be easy for SMBs to get the solution. A cloud or SaaS model would be effective. FortiGate should bring a solution that allows smaller companies to use firewalls. Very small or medium companies do not focus on security, but it is the major concern of every organization. To tap that market, FortiGate must bring an innovative product everyone can adopt.

For how long have I used the solution?

I've used the solution for six to seven years and currently use the latest version.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

Scalability is not an issue, but it's difficult for small organizations. The devices that have FortiGate are the issue. I rate FortiGate a seven out of ten.

FortiGate is deployed in a centralized way. The way it is deployed in our organization, all the employees benefit from the security features.

How are customer service and support?

FortiGate's technical support depends on the region. FortiGate's support in my region is very helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the initial setup a seven out of ten. Deployment takes a few months, but no more.

What's my experience with pricing, setup cost, and licensing?

I rate FortiGate's pricing a five out of ten.

What other advice do I have?

FortiGate, as per my usage, is good. It's a very nice, sophisticated, and realistic firewall. I don't have any issues with FortiGate. It's a good UTM and has very simple dashboards. I rate FortiGate a seven out of ten.

We use FortiGate on-prem, but now we are trying to adopt it on the cloud. I'm not sure how it is because I have not seen a cloud-based FortiGate.

Which deployment model are you using for this solution?

On-premises


    Henrique Ariel Arruda Gerhard

A comprehensive web filtering and security solution for enhanced protection

  • September 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

It provides features such as web filtering, antivirus, data loss prevention, and application control.

What is most valuable?

It offers web filtering capabilities at a more affordable price compared to other solutions like PSMs or NETGEAR.

What needs improvement?

Integrating OpenVPN with FortiGate would provide a powerful combination of secure remote access and comprehensive network security.

For how long have I used the solution?

I have been testing it for few weeks now. 

What do I think about the stability of the solution?

After using it for several weeks, I found it to be operating smoothly and stable.

Which solution did I use previously and why did I switch?

When comparing Fortinet FortiGate with DSOS and NETGEAR, it is important to note that FortiGate does not have native support for OpenVPN, whereas other options offer those features. However, FortiGate excels in terms of comprehensive network security, with a wide array of antivirus and security solutions available.

How was the initial setup?

It is easy to set up and configure, instilling confidence in its reliability.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution that meets the user's needs.

What other advice do I have?

I would rate it ten out of ten.


    Rias Majeed

Has an easy initial setup process and good security features

  • September 14, 2023
  • Review provided by PeerSpot

What is most valuable?

The product has the most valuable configuration, offloading, and security features.

What needs improvement?

Fortinet FortiGate SWG's SSL offloading features need improvement.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for five years.

What do I think about the scalability of the solution?

I recommend Fortinet FortiGate SWG to larger companies as the lease line is expensive. It is suitable for companies who are running web applications. It is not a necessity for small businesses.

How are customer service and support?

The product's tier-one support process is time-consuming. It takes time to reach the right person to sort out the issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously worked with a product related to SSL offloading and caching through a reverse proxy. Currently, we are serving the small and medium-sized business (SMB) segment, where the requirements and infrastructure may not necessitate SSL offloading and related features due to the absence of web servers within their networks. Simpler and more streamlined solutions suffice for their requirements in such cases.

How was the initial setup?

The initial setup process is easy. It takes two or three hours for basic implementation. At the same time, it takes around two days to perform a clone test. It includes fine-tuning, optimizing, and transforming it to the environment once stabilized.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I rate Fortinet FortiGate SWG an eight out of ten. It has a lower failure rate in terms of configuration. Once it is configured, it keeps running for years. However, they have increased the process by almost 60% to 70%.


    MahmoodAbdollahi

Suitable for medium-range companies and user-friendly interface

  • August 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case is for protection. We have general use cases.

What is most valuable?

It is a very user-friendly solution. Moreover, Foritgate offers good performance, where it outperforms Cisco Firepower in various ways.

What needs improvement?

The solution doesn't cover all aspects of protection. There should be better customization in the IPS. The Intrusion Prevention System (IPS) and FortiGuard could benefit from enhancement. 

So, in future releases, I want to see improvements in IPS, particularly in terms of customization.

For how long have I used the solution?

I have been using this solution for ten years. 

What do I think about the stability of the solution?

The firewall is very stable and reliable.

I would rate the stability a nine out of ten. There's always room for improvement.

What do I think about the scalability of the solution?

We have around three to four customers using this solution.

How are customer service and support?

I can't use the technical support because of some sanctions in Iran. 

How was the initial setup?

The setup process is easy and very fast. The setup process is very fast, typically taking only one to two days.

What about the implementation team?

The purchasing process is straightforward, and then the normal deployment process. 

Moreover, a single person can handle the deployment and maintenance tasks.

What's my experience with pricing, setup cost, and licensing?

There is a licensing fee; it is on a yearly basis. The pricing iss actually quite normally priced. 

Which other solutions did I evaluate?

I have used Cisco. I find impressive about Cisco is its powerful enterprise-grade solution, comparable to Fortinet firewall. FortiGate is not superior to Cisco, but it stands out for its user-friendly interface.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. It is a suitable solution for medium-range companies due to its well-designed user interface.

Which deployment model are you using for this solution?

On-premises


    Wael Awni

A highly scalable solution that can be used for network security

  • August 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use FortiGate Next Generation Firewall mainly for network security.

What is most valuable?

The solution's application control is very powerful. Another valuable feature is the integration between the firewall and the switches we have. The FortiSwitch extended security fabric is one of the things that we like about the solution.

What needs improvement?

The solution's stability should be improved because it is extremely unstable.

For how long have I used the solution?

I have been working with FortiGate Next Generation Firewall (NGFW) for eight years.

What do I think about the scalability of the solution?

FortiGate Next Generation Firewall is a very scalable solution. Approximately 32 customers are working with the solution.

How are customer service and support?

The solution's technical support team needs more improvement. The technical support team has a slow response and needs more experienced support agents to interact with the customers.

How was the initial setup?

The solution's initial setup is easy and straightforward.

What about the implementation team?

Since it's a security solution, it needs considerable time to deploy. We need to analyze the network, the customer requirements, and the policies we need to add, which can take a couple of days.

For any security solution, there is no straightforward deployment process. It depends on the survey on the customer side and what we are doing for the customer. One security engineer is required for the deployment and maintenance of the solution.

What was our ROI?

Since FortiGate Next Generation Firewall is a slightly expensive solution, the use case determines the ROI. However, since it's quite expensive for general usage, it has a lower ROI.

What's my experience with pricing, setup cost, and licensing?

FortiGate Next Generation Firewall is an expensive solution with a yearly subscription. There are no extra costs in addition to the standard licensing fees.

What other advice do I have?

The solution has a lot of features that we like. We don't need additional features because they compromise the solution's stability when they add more features. As a security gateway, we need to be much more stable than adding more features.

FortiGate Next Generation Firewall comes in two versions, namely, the hardware version and the cloud version. For the on-premises version, hardware is to be implemented on-site; for the cloud, it's a cloud security solution. So it depends on which version your customer is using. The licensing is very different for the on-prem and the cloud solution.

When it comes to complex solutions, I highly recommend FortiGate Next Generation Firewall.

Customers looking for SD-WAN and good application control should go for FortiGate Next Generation Firewall. Customers looking for high stability should avoid the solution.

Overall, I rate FortiGate Next Generation Firewall an eight out of ten.


    Andre Leme

Comes with a valuable content filtering feature and helped reduce tickets at our operations center

  • August 10, 2023
  • Review provided by PeerSpot

What is our primary use case?

I’m using Fortinet FortiGate SWG to study it as a proposal for our clients in Brazil.

How has it helped my organization?

The solution reduced a few tickets from our operations center, and we're able to work better with flash incidents.

What is most valuable?

The solution is easy to implement and easy to configure. The most valuable feature is FortiGate’s content filtering.

What needs improvement?

The price could be improved.

For how long have I used the solution?

I’ve used the solution for four years and I’m currently using the latest version.

What do I think about the stability of the solution?

I rate FortiGate SWG’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate FortiGate SWG’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

The solution is easy to use, and it’s a great solution. I rate Fortinet FortiGate SWG a ten out of ten.

How was the initial setup?

The initial setup was straightforward.

What was our ROI?

I have seen an ROI using FortiGate SWG.

Which deployment model are you using for this solution?

On-premises


    Lakshmanan A

Scalable platform with efficient filtering features

  • August 10, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product for security and filtering purposes.

How has it helped my organization?

The product helps block multiple ports during ransomware attacks.

What is most valuable?

FortiGate Next Generation Firewall (NGFW) 's most valuable features are reporting and filtering.

What needs improvement?

The product's data guard feature should support a USB port when the internet connection is unavailable.

For how long have I used the solution?

We have been using FortiGate Next Generation Firewall (NGFW) for three years.

What do I think about the stability of the solution?

I rate the platform's stability a ten out of ten.

What do I think about the scalability of the solution?

Our organization has 500 FortiGate Next Generation Firewall (NGFW) users. We utilize the platform 24/7. I rate its scalability a ten out of ten.

How was the initial setup?

The platform's initial setup process is easy. I rate the process a ten out of ten. It takes a couple of days. The deployment involves integrating it with SSO in FortiGate. It helps with filtering access to user accounts through Active Directory. One executive is required for deployment. Additionally, one executive is needed to take care of packet updates for maintenance.

What about the implementation team?

We implemented the product with the help of our in-house team.

What other advice do I have?

I rate FortiGate Next Generation Firewall (NGFW) an eight out of ten.

Which deployment model are you using for this solution?

On-premises