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Reviews from AWS customer

16 AWS reviews

External reviews

55 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mohamed-Talbi

Provides robust web filtering capabilities and has an easy setup process

  • February 09, 2024
  • Review provided by PeerSpot

What needs improvement?

They could simplify the troubleshooting process. Troubleshooting requires expertise, often necessitating the command-line interface (CLI). It could be more advanced and easier to use than other products.

Additionally, they could enhance support capabilities and a facility to communicate efficiently with the team.

For how long have I used the solution?

We have been using Fortinet FortiGate-VM for seven years.

What do I think about the stability of the solution?

The product is stable. However, there are a few areas of improvement. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

It is best in terms of pricing for small and medium-sized companies, where it stands out as a cost-effective and feature-rich solution. For larger enterprises, we emphasize the potential benefits of complementing FortiGate-VM with additional firewalls, such as Palo Alto, to enhance security and address potential vulnerabilities.

I rate the scalability a nine out of ten.

How was the initial setup?

The initial setup process is easy. It can deployed on the cloud and premises based on the client's requirements.

What's my experience with pricing, setup cost, and licensing?

There are products like Cisco Meraki that are more inexpensive than Fortinet FortiGate-VM. However, it provides better security features. Palo Alto's pricing is similar to that of the FortiGate-VM regarding quality for security features. It is reasonable.

What other advice do I have?

FortiGate VM in a cloud infrastructure provides security benefits. It offers the same robust features and functionality in virtual, on-premise, and traditional data center environments. It protects against external attacks and internal threats through features such as web filtering, secure application filtering, and antivirus capabilities. These functionalities collectively enhance security measures, safeguarding against various potential risks.

It is extensible, as we can add as much functionality as we require. It is simple to add more resources. It has a flexible pay-as-you-go pricing model.

I rate it an eight out of ten.


    SHUBHAM BHINGARDE

A tool to help businesses create a blockage for external traffic

  • February 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

My company had once deployed multiple firewalls and switches in an organization.

My company uses the firewall capabilities of the product for L1, L2, and L3 switches, along with FortiClient VPN.

My company mostly deals with an organization that works with on-premises software. My company uses the tool to block the traffic from the outside area that may reach our infrastructure or network. My company uses the product as a firewall to create a blockage for outside traffic.

What is most valuable?

The most likable feature of the firewall functionalities stemmed from the fact that it did not allow anyone from outside the organization to have any kind of access to the company's information, and it ensured that it blocked outside traffic.

What needs improvement?

The product's setup is quite complex, making it an area where improvements are required.

For how long have I used the solution?

I have experience with Fortinet FortiGate-VM for four to five years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

My company is involved in research and development activities, and some of our employees or teams are constantly involved in research or development, owing to which some product features are not implemented in our organization. In general, the product is not used to its 100 percent potential.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

Which solution did I use previously and why did I switch?

I have experience with Palo Alto Networks.

How was the initial setup?

The product's initial setup phase is a bit complex.

The solution is deployed on an on-premises model.

The solution can be deployed in three working days.

What about the implementation team?

The deployment process can be carried out with the help of our company's in-house team.

What was our ROI?

Though I cannot give any numbers, I can say that the product's ROI is good. The tool is able to give good returns considering the amount of money that my company invested in the product for our infrastructure.

I rate the tool's benefits a nine out of ten since the product always helps to maintain security and safety in our company.

What's my experience with pricing, setup cost, and licensing?

There is a need to make payments towards the licensing costs attached to the solution.

What other advice do I have?

The tool improved the security in our company's virtualized environment, as it was helpful in creating an additional layer of security for the organization and for the use of the internet. The tool was the most important product to be implemented in the organization.

To be able for our organization to build our services, we need to operate inside a certain network while ensuring that the outside traffic gets blocked by using the firewall services from the tool, as it helps to create a secure network inside our company. Without the tool in our organization, our network would have been compromised. The aforementioned area consists of details related to how the tool helps with the workload protection aspect.

I recommend the solution to others who plan to use it since it helps in areas where it helps block a particular website with the help of the firewall functionalities that it possesses. The tool also helps block outside traffic, and it is mandatory to implement a firewall as an organization grows for the smooth operations of business.

I rate the tool a ten out of ten.


    Raphael Haroun Ikyagh

Efficiently protects my internet network but storage configuration is volatile

  • February 02, 2024
  • Review provided by PeerSpot

What is our primary use case?

It's crucial for protecting my internet network. It works well internally.

How has it helped my organization?

Fortinet FortiGate-VM improved security within our virtualized environment.

However, I would rate the ease of management a seven out of ten, with ten being the best.

What is most valuable?

The policies are very valuable. They allow me to secure and manage future traffic effectively.

What needs improvement?

The biggest area for improvement is storage configuration. It could be smoother.

For how long have I used the solution?

I have been using it for four years.

What do I think about the stability of the solution?

When it comes to stability, various factors are involved, including partners, configurations, and third-party integrations.

However, we do use it, and it seems reliable and secure for most situations.

What do I think about the scalability of the solution?

The company that acquired us already had similar technology in place, so there wasn't a significant change when they integrated FortiGate-VM.

We have around 60 end users in our company using this solution. It is a very scalable solution.

How are customer service and support?

It's a new technology, and we're still learning. Support is crucial.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup is straightforward and quick.

We moved the equipment to the site, connected it to the internet, and configured it through the console.

What about the implementation team?

I took a consultant's help.

What was our ROI?

It improved security a lot.

What other advice do I have?

My recommendation is: If you use FortiGate-VM, make sure your infrastructure is good first and that power generation is very stable.


    Florian-Buis

A flexible and scalable solution that easily integrates with the network infrastructure

  • February 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for our private cloud.

What is most valuable?

We use Fortinet for everything in our organization. Our organization has Fortinet experts. The virtualized network features work fine. The flexibility is fine. It’s easy to integrate the solution with our network infrastructure.

What needs improvement?

We face some issues with the IPsec connection during replication. It must be improved.

For how long have I used the solution?

I have been using the solution for six months.

What do I think about the stability of the solution?

The stability is fine.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. We have many users in our organization.

How was the initial setup?

The initial setup is complex because we use CLI. The solution is cloud-based. We have moved our on-premise VM to a private VM.

Which other solutions did I evaluate?

I have used Netgate. I prefer Fortinet FortiGate-VM.

What other advice do I have?

Overall, I rate the product a nine out of ten.


    RajeshKumar20

An easy-to-manage and configure tool that provides ample documentation to help with the setup phase

  • February 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

Fortinet FortiGate-VM is the best solution in an environment with less than 100 to 200 users.

What needs improvement?

In SonicWall, there is no need to buy two boxes for HA. SonicWall will work fine if you buy one box with the fully licensed set and get another box without a license. When it comes to Palo Alto Networks or Fortinet FortiGate-VM, people have to buy the same type of boxes with the same features to ensure that they get HA. The need to buy the same type of boxes with the same features to ensure that you get HA is one of the shortcomings of Fortinet FortiGate-VM when compared to SonicWall, where improvements are needed.

The product has a good reputation in the SMB industry market. The tool does not have a good name in the market, consisting of enterprise-class businesses, making it an area where the product lacks and needs to improve.

The price of the license needs to be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for around ten years.

What do I think about the stability of the solution?

The stability of the product is good. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Around 100 people in my company use the product.

How are customer service and support?


Which solution did I use previously and why did I switch?

I have used other products from Fortinet, like Fortinet FortiGate 200F Series Data Sheet.

How was the initial setup?

The product's initial setup phase was very easy since a lot of documentation was available.

The solution is deployed on the cloud and on an on-premises model.

For the Fortinet FortiGate-VM's installation, Fortinet provides the list of system resources needed, including details of the VMs, RAM, and CPUs needed.

The solution can be deployed in an hour.

What about the implementation team?

The solution can be deployed with the help of in-house team members.

What was our ROI?

The product is worth the money since I can renew whatever features I get in the three-year or five-year pack that I buy. The ROI is good since I get free support.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. Users can opt for a one-year, two-year, three-year, or five-year subscription model when it comes to licensing. There is no need to pay any additional charges apart from the licensing costs of the solution.

What other advice do I have?

Speaking about how the tool improved security within our company's virtualized environment, I would say that if I go for VPN, data in the cloud, or more number of users, then Palo Alto Networks is the best. If there is a smaller number of users, then Fortinet FortiGate-VM is good.

For an MNC organization, Palo Alto Networks is a good option. For Indian organizations, I recommend Fortinet FortiGate-VM.

A scenario where the solution was essential for cloud workload protection is applicable in a small company with 100 to 200 users of the product. If you need a tool without much of an investment, then it is better to choose Fortinet FortiGate-VM.

The most effective part of the tool that is useful for network threat prevention is Fortinet Secure SD-WAN, which is free of cost and is available with a large number of uplink ports, so the servers can directly have a firewall, which is not something that is possible for Palo Alto Networks.

I recommend the product to those who plan to use it. The product has a lot of customers in India.

If I consider Fortinet FortiGate-VM's growing network demands, I rate the scalability a seven to eight out of ten.

The management and configuration areas in the product are easy.

The product offers a lot of security tools to meet a lot of security needs. Fortinet allows you to add security solutions one by one in your environment.

Depending on the product's capability to deal with network scenarios and the use of internal and external firewalls, I rate the overall tool a ten out of ten.


    Vhalikhede Vhalikhede

An affordable firewall solution with enhanced security

  • January 31, 2024
  • Review provided by PeerSpot

What is our primary use case?

We can control application filtering and UTM with Fortinet FortiGate-VM. We rely on it for configuring IP address filters, VPN settings, and point-to-site connections. We haven't encountered any issues with its use cases as a firewall.

How has it helped my organization?

The tool ensures inbound traffic, specifically on a specific port. We have Fortinet FortiGate-VM as well as F5 for application support.

What is most valuable?

It gives us an enhanced security solution for any kind of alert that we have configured.

What needs improvement?

The price and licensing of the solution can be better.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for 3 to 4 years. We are using the V7.4 of the solution.

What do I think about the stability of the solution?

I rate the solution’s stability a six out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

We have used Sophos and Palo Alto before. Palo Alto is expensive. Fortinet’s UI is more user-friendly. You can easily understand the source and destination requests.

How was the initial setup?

We have not faced any difficulty. We recently migrated our data center from on-prem to the cloud and then established the firewall.

What was our ROI?

The solution is more reliable for firewalls.

What other advice do I have?

Overall, I rate the solution an eight out of ten.


    Juraj Elias

Useful in infrastructures and firewalls but improvement is needed in cloud-nativeness and pricing

  • January 17, 2024
  • Review provided by PeerSpot

What is our primary use case?

My company functions as a mobile operator and supports business customers. We use the solution for our infrastructure and firewalls.

What is most valuable?

The tool's most valuable feature is its ability to deploy it on live physical hardware. Specifically, when providing firewall services for clients, we can leverage such hardware appliances to support multiple customers on the same hardware.

What needs improvement?

The product needs to focus on cloud-nativeness and pricing.

For how long have I used the solution?

I have been using the product for six to seven years.

What do I think about the stability of the solution?

Fortinet FortiGate-VM is a good solution in terms of stability. I rate it a seven out of ten.

What do I think about the scalability of the solution?

I rate the tool's scalability a ten out of ten.

How are customer service and support?

The tool's technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

We rely on automation for deployment, making it easy for us. We clone the existing infrastructure for additional customers. Our challenging aspect is coordinating with clients to set up the infrastructure. Understanding the existing infrastructure of business customers, especially their premises and specific requirements, is a crucial step.

What's my experience with pricing, setup cost, and licensing?

I rate Fortinet FortiGate-VM's pricing a six out of ten.

What other advice do I have?

I rate the overall solution a seven out of ten.


    Morad Abdelrahman

Has the option to choose either a default or create a self-description

  • January 16, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use Fortinet FortiGate-VM for a constrained firewall and comprehensible security solution. Currently, I'm involved in implementing FortiGate and FortiManager for a customer project over the past month, and Fortinet has proven to be quite effective in this regard.

What is most valuable?

Regarding specific features, I appreciate the option for external selection, where you can choose either to use a default or create a self-description. This simplifies the process compared to other vendors that require creating a test extension profile and then applying it to the installation. With FortiGate, there is a streamlined approach. From the benefits perspective, clients mainly see cost reduction, especially with FortiGate VM Firewall, as it eliminates the need for additional hardware.

What needs improvement?

The product is satisfactory. I haven't identified any features to improve, and based on the number of deployments I've handled with FortiGate-VM, there haven't been any complaints from the customer's side.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM for the past five years.

What do I think about the stability of the solution?

Fortinet is a stable and user-friendly solution. The configuration is straightforward, and it provides a secure environment. I recall a challenge where a customer was using VDOM to segment their networks, but faced issues with communication between firewalls. Through online research, I discovered a tool to replace Fortinet, and it resolved the issue. During a critical migration for a large customer with six hardware firewalls, Fortinet proved reliable and prevented the possibility of mistakes. The GUI interface is well-organized, especially the security tab, making it easy to navigate. Fortinet simplifies network and security tasks, making it accessible for those with a basic understanding of networking and security concepts. Overall, as a vendor, Fortinet stands out for its streamlined approach, avoiding the need to navigate between multiple locations for configuration.

How are customer service and support?

I haven't personally tried Fortinet's technical support, but according to my colleague who has used it, the experience was not positive. He mentioned that the support process is not as direct and efficient as Cisco's. In Cisco, when there's an issue, you can call, initiate a case, and the support engineer can join you directly for troubleshooting. However, with Fortinet, it seems the process involves working on the case independently, and the support requests are assigned to different engineers.

How was the initial setup?


Fortinet installation and configuration instances are not complicated at all. For the initial setup, I have two options: I can either edit it from the CLI directly or go through the GUI in the ASHA setup. Having these two options is convenient and works well for me. I handle the deployment process independently. Once I ensure that all the necessary requirements, such as IP configurations and external/internal network settings, are ready, I can complete the deployment in around one to two hours. The process is straightforward and doesn't require additional resources. To understand the firewall verification and its communication within the internal network, I focus on factors like whether it should be isolated or placed between the firewall and terminal network. Traffic protocols like OSBAM play a crucial role, and configuring it is both easy and efficient. For external network communication, configuring interfaces, especially when dealing with an ISP's line, is straightforward. The SD WAN features in FortiGate-VM are significant. Connecting two firewalls involves attaching them to an SD WAN profile, and then applying the configuration to ensure seamless communication without complexities. Additionally, for VPN connections, the VPN wizard simplifies the process, eliminating the need to worry about encryption or authentication codes.
Working with platforms like Azure is also hassle-free, involving basic steps such as entering IPs and selecting suitable sites. Comparatively, this process is more streamlined than other vendors where creating phase one and testing are often required for VPN connections. Overall, the FortiGate-VM deployment is straightforward, allowing for easy troubleshooting of errors and identification of hardware locations.

What other advice do I have?

When advising the team for cost reduction, I suggest going with the VM if there's no budget. However, if there is a budget, I recommend purchasing the hardware. For all vendors, technically speaking, hardware is considered better than VM. However, for Fortinet, the difference between VM and hardware is mainly budget-related. If the customer has a budget, it's advisable to purchase the hardware. When recommending from the sales team's perspective, if the customer has a budget, they will suggest going with hardware. If there's no budget, the recommendation is to opt for VM, especially if the customer is working with Azure or AWS. The difference between VM and hardware lies primarily in patches, and overall, everything is satisfactory. One aspect worth noting is that during VM deployment, checking connectivity between the hypervisor, distribution switch, and network firewall is required. In contrast, for hardware, once the configuration is complete, connectivity is straightforward.

As for my overall rating of the FortiGate VM solution on a scale from one to ten, with one being the worst and ten being the best, I would rate it as a ten.


    Jasmit Singh Juneja

A private cloud solution with a hardware firewall and easy deployment

  • January 12, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use the solution for the private cloud.

What is most valuable?

Fortinet FortiGate-VM has a standard hardware firewall and easy deployment. You download a pre-configured virtual machine and run it on your hypervisor, Hyper-V, or ESXi by VMware. It is an excellent solution for private cloud setups, allowing seamless management using Fortinet without additional hardware purchases. Moreover, it offers flexibility—you can integrate it with physical hardware for redundancy or establish branch office VPNs effortlessly. Fortinet's automation capabilities facilitate smooth connectivity between public and private clouds.

What needs improvement?

The solution is highly scalable, depending on the type of hardware it runs on. You need knowledge of hypervisors to learn about the virtualized environment.

For how long have I used the solution?

I have been using Fortinet FortiGate-VM as an integrator for one year.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

We cater the solution to SMBs.

Which solution did I use previously and why did I switch?

I have used SonicWall. Fortinet has fewer hardware requirements than SonicWall. The basic requirement is the same.

How was the initial setup?

The initial setup is easy and doesn't take more than one hour.

What was our ROI?

ROI is pretty good because it's simply software as a service. You subscribe to a service, and VM is available from FortiGate to download, install, and run. You get all the features. The scalability depends upon the hardware or VM. It could be serving 1000s or 100s users, depending on the configuration.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

It could have some versions limited by several users to reduce the price. Else, they could limit the product features, and create some version for a smaller organization with basic requirements.

Support is additional and comes apart from the subscription.

What other advice do I have?

There's not much maintenance required. One to two people is required. Patches and upgrades are required and happen automatically if you've configured it that way. It is easy to deploy over the cloud. There are ready appliances to run in a public cloud like Amazon, Microsoft, or Google Cloud.

I recommend the solution. It is fantastic, easy to deploy, and very scalable. It saves a lot of time. Some particular hardware is not available in stock. FortiGate-VM is a good alternative. You could download, configure, and apply it. You could buy it online or from a Fortinet partner. It's quick and easy to set up.

Overall, I rate the solution a ten out of ten.


    Jürgen Bechmann

Has a good interface and helps with network intelligence

  • January 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product for VPN services, network intelligence, and Unified Threat Management (UTM).

What is most valuable?

The platform has a good user interface.

What needs improvement?

Data backup functionality could be included in the product.

For how long have I used the solution?

We have been using Fortinet FortiGate-VM as a partner for ten years.

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten.

What do I think about the scalability of the solution?

I rate Fortinet FortiGate's scalability a seven out of ten.

How was the initial setup?

The initial setup is complex. I rate the process a five out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing an eight out of ten.

What other advice do I have?

I rate Fortinet FortiGate-VM an eight out of ten.