Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

18 AWS reviews

External reviews

219 reviews
from

External reviews are not included in the AWS star rating for the product.


    Vladimir Natalenko

Effective centralized management and tech support increase operational efficiency

  • July 16, 2025
  • Review from a verified AWS customer

What is our primary use case?

I currently work in the automotive industry, providing software for automotive dealers, and we only use Fortinet FortiGate for corporate purposes.

What is most valuable?

One of the best features of Fortinet FortiGate is how effectively the software is written; the virtual network interfaces significantly outperform Cisco in my project. I didn't need separate switches or load balancers because I was able to resolve internal FQDNs of the load balancers, which was impressive. The centralized management allowed us to manage 50 devices effectively, which I found better than Cisco.

What needs improvement?

During a recent upgrade from old devices to the latest ones, corporate IT faced challenges as there was no straightforward migration process, requiring many manual steps. I've completed upgrades with Cisco before where the process was simple, but this time it wasn't the case for corporate IT. I also heard that SSL-based VPN will be discontinued, which could be concerning.

For how long have I used the solution?

I have used Fortinet FortiGate for several years; initially, I brought FortiGate to my previous company during a project.

What do I think about the scalability of the solution?

Integrating SD-WAN capabilities with Fortinet FortiGate is straightforward, with minimal complexity involved.

How are customer service and support?

My experience with Fortinet FortiGate support has been excellent, as I was fortunate to have an office in Vancouver where Fortinet had staff. We worked closely with tech personnel through the project. While I usually don't give perfect scores, the support was great. However, one area for improvement is that many functions can only be accessed via CLI, which has discrepancies between the web interface and direct connection.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I pushed corporate IT to replace SonicWall with Fortinet FortiGate, and now in my current company, we have FortiGate that we recently upgraded to the latest models.

What other advice do I have?

Managing Fortinet FortiGate involves three corporate IT personnel, and although it initially took them quite a while to handle some tasks, I provided scripts that allowed them to work much quicker. What took them a day or two is now a job of just 10 to 15 minutes. Scripting and utilizing Git repositories would make things smoother, and I intended to publish modules for Terraform but haven't had the time yet.

Overall, I would rate Fortinet FortiGate around an eight, as there is always room for improvement.


    reviewer2078835

Offers granular application control and cost efficiency

  • July 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

It is a next-generation firewall used to create policies to allow and deny any traffic. I have used Fortinet FortiGate in the finance sector previously, and we are now using it in the manufacturing side.

What is most valuable?

In my opinion, some of the best features of Fortinet FortiGate include its ability to block specific applications. For example, if I want to block someone from using Facebook videos, I can disable or use its application control features to block access. Facebook has many components such as video features, chat features, and VoIP calling features, and I can block any of these features to be more granular.

SD-WAN is an excellent feature where you can route the traffic to other WAN links without manual interruption. Technically, you cannot put two default routes on any firewall, but SD-WAN is a feature we can use to divert our traffic from one ISP to another. The impact of SD-WAN on the network performance has been significant. Previously, when we didn't have Fortinet FortiGate, we had Cisco routers where we used manual routing, and if one of the primary links was down, we had to do manual routing. With Fortinet FortiGate, it's much easier as we don't have to do anything; it's already configured, and if something happens, our configuration automatically changes the link and diverts the traffic when one of the links is down.

What needs improvement?

Fortinet FortiGate can be improved by being more stable because when we look for logs or open a case, we always find a bug and then we have to upgrade it. However, since it's a cost-effective solution, we are satisfied.

For how long have I used the solution?

I have more than 10 years of experience with Fortinet FortiGate.

What do I think about the stability of the solution?

Fortinet FortiGate is stable, but it has some bugs, so you have to upgrade it. I would not say it has all the capabilities, but it's good for a manufacturing site.

What do I think about the scalability of the solution?

Fortinet FortiGate is pretty scalable.

How are customer service and support?

I would rate Fortinet FortiGate's support at a seven out of ten because whenever I open a case with their support, I have to explain everything and clarify the background. They take some time—at least a day—to see what's happening with the firewall. The agents aren't much experienced in providing solutions, but it's better than Palo Alto's support, which is the worst.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Previously, we had Palo Alto firewalls which were expensive—the contracts were particularly expensive. Fortinet FortiGate is not that expensive and is more affordable when comparing pricing. Nowadays, firms usually look for cheaper models and solutions, so Fortinet FortiGates are good, but for financial sectors, Palo Alto is better.

The main differences between Palo Alto and Fortinet FortiGate are that Palo Alto has more features and functionality compared to Fortinet FortiGate. Palo Alto can be slow, but Fortinet FortiGate is fast. With Palo Alto, we have to commit and it takes five minutes for the configuration to push, which isn't the case with Fortinet FortiGate.

How was the initial setup?

The initial setup of Fortinet FortiGate is straightforward. The upgrade process is also straightforward.

What's my experience with pricing, setup cost, and licensing?

It's cost-effective.

What other advice do I have?

I would rate Fortinet FortiGate a nine out of ten. If you are looking for a cost effective solution and want to avoid the risk, go with the Fortinet FortiGate.

Which deployment model are you using for this solution?

On-premises


    Omar Hashem

Integrates cutting-edge features but has some complexity in implementation

  • July 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Fortinet FortiGate's data center solution, and I use the AI and ML-enhanced FortiGuard services within FortiGate.

What is most valuable?

The best features of Fortinet FortiGate are the integration of SD-WAN capabilities with Fortinet Unified SASE. I utilize Fortinet FortiGate's data center solution, and I use the AI and ML-enhanced FortiGuard services within FortiGate.

What needs improvement?

The ease of use related to Fortinet FortiGate and FortiNAC is a bit complex when implementing and supporting cases related to a FortiGate firewall. The software contains bugs, particularly in SSL VPN from all the firmware starting from version 7.6.3; the SSL VPN is not found in this version. If customers update the firewall firmware to 7.6.3, they might experience issues with the SSL VPN. In FortiNAC, there are issues with the passive agent on an endpoint. I currently conduct lab tests in my company to apply the FortiNAC agent on my endpoint, but I encounter issues with this application.

For how long have I used the solution?

I have been using Fortinet FortiGate for three years and FortiNAC for one year.

What's my experience with pricing, setup cost, and licensing?

I do not have information about the license costs for Fortinet FortiGate.

What other advice do I have?

I have experience with Fortinet FortiGate and FortiNAC. I need to apply some labs in my company to finalize the project, so I can identify the disadvantage points to share. The interface of Fortinet FortiGate is simplified and easy to use. 

On a scale of 1-10, I rate this solution a 7.


    Raphael Nwosu

Offers comprehensive security features with outstanding flexibility for network management

  • July 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

For now, I have one running on a corporate network. We make use of the modules that are there such as application filtering, web filtering, IPsec VPN, Network segmentation, advanced threat protection and others.

How has it helped my organization?

We extensively use FortiGate's security features to proactively detect and mitigate threat.

Use Web Filtering to control websites accessible to users and block inappropriate or unproductive sites.

Use Application Control feature to limit the use of risky or bandwidth-intensive applications.

We use the network segmentation feature for isolating and limiting potential threats.

Use SD-WAN to optimize the use of our internet links.

IPS functionality detects and blocks malicious network activity.

What is most valuable?

The core benefit is that a lot is packed into it. There are many features packed and significant flexibility from Fortinet FortiGate in being able to do numerous things. Even features such as SD-WAN provide granularity that I'm happy about. Generally, every aspect of it being a next-generation firewall provides good value.

What needs improvement?

In terms of pricing, Fortinet needs to do more to compete effectively. We gained a lot of traction from Fortinet in Nigeria, however, the battle is currently intensifying. Companies such as Palo Alto are making a strong impact. Fortinet was able to gain more attraction than Cisco in Nigeria for the past ten years, however, going forward, I'm not sure that trajectory will be maintained if Fortinet doesn't strategize regarding pricing and partnerships.

Regarding maintaining skilled personnel for Fortinet solutions, if they can address the pricing for certification exams, that would help. Sometimes it's a barrier for people here, especially for companies to train people to get certified. We train people in many other solutions we deploy, however, for Fortinet, though we intend to do that, it would be beneficial if there were more incentives for people pursuing certifications.

For how long have I used the solution?

I have been using my current solution for almost two and a half years. However, I have been using Fortinet FortiGate for up to seven years now, working with Fortinet.

What do I think about the stability of the solution?

I am satisfied with the performance.

What do I think about the scalability of the solution?

It is sufficiently scalable for my needs.

How are customer service and support?

Their technical support is very good. I'm happy with the technical support. When tickets are logged, the tracking system is excellent, and the response is fast. During the few times I raised tickets, I was satisfied with the support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Cisco and a little bit of Sophos. I found Fortinet FortiGate better than Cisco in terms of functionality being packed in one device. 

The scalability for Fortinet FortiGate was unparalleled at that time. I saw Fortinet as a company that had strong strategic plans in terms of maintaining market dominance and having long-term plans to survive in the industry. This industry is very dynamic and Fortinet has been doing the right things to compete effectively.

How was the initial setup?

The initial setup is simple. It's far better than my experience with Cisco.

What about the implementation team?

In-house

What was our ROI?

The return on investment is satisfactory.

What's my experience with pricing, setup cost, and licensing?

The license doesn't currently cover Secure Access Service Edge. Even though our currency in this part of the world is becoming increasingly weak, the pricing is now expensive for us. I have tried pushing Fortinet FortiGate to some customers, however, sometimes the transactions don't conclude due to pricing issues. Fortinet FortiGate may need to give special consideration for countries where currency has depreciated significantly, such as Nigeria. This will help in the competition.

Which other solutions did I evaluate?

I have previously worked with Cisco and Sophos and might have considered those before choosing Fortinet.

What other advice do I have?

I'm always an advocate of Fortinet FortiGate. It's natural that it's the first OEM I recommend when it comes to networking and network security infrastructure solutions. 

Fortinet is my number one, especially regarding the Fortinet FortiGate. For virtual appliances and cloud security, Fortinet is still performing well. For endpoint security, other solutions appear more popular, so perhaps Fortinet should focus more on the endpoint security aspect. 

I rate Fortinet FortiGate nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2516481

Maximize security with zero licensing fees for VPN and SD-WAN

  • July 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

My typical use case for Fortinet FortiGate involves it being one of the best solutions for next-generation firewall. In terms of simplified control and in-built SD-WAN solution, there are no licenses for VPN. From a commercial perspective, it is beneficial. Technically, it has successfully stopped attacks, which is the reason the customer was using Fortinet FortiGate.

What is most valuable?

The dynamic segmentation feature in Fortinet FortiGate has an in-built switch and wireless access point controller. Fortinet FortiGate has a feature called VDOMs, virtual domains, where you can create multiple virtual firewalls within a single hardware, which is one of the fantastic features.

In terms of effectiveness, Fortinet Unified SASE covers all three use cases: Secure Internet Access, Secure Private Access, and Secure SaaS access. For any security implementation, networking is essential, and Fortinet FortiGate provisions that through FortiGate's SD-WAN. The integration with FortiSASE and Fortinet Forti-SD-WAN is very simple and straightforward.

What needs improvement?

In terms of improvement for Fortinet FortiGate, I don't find any needed improvements regarding hardware because it is very good. The operating system has most of the features. 

At this moment, I'm not finding any other improvements in this case. They are advanced in this segment. Fortinet FortiGate has in-built automation features and cyber risk assessment.

One suggestion might be to increase the storage size in the hardware for local reporting.

For how long have I used the solution?

I have nine years of experience working with Fortinet FortiGate.

What do I think about the stability of the solution?

Fortinet FortiGate is a very stable solution.

What do I think about the scalability of the solution?

In terms of scalability, Fortinet FortiGate provides more throughput compared to other OEMs, so the value for money is very high. If it is a VM, it can be scalable. In terms of hardware, it's all about scalability, throughput, and managing the number of sessions based on the hardware sizing. If the team sizing the firewall does it properly, then the solution is easily scalable.

How are customer service and support?

I would evaluate customer support from Fortinet FortiGate as seven or eight out of ten. The reason I do not give 10 out of 10 for customer support is that while they follow the SLA and there is no issue with that, for them it might be P3, but for us, it might be P1 or P2 case. Remote assistance requirement should support them.

How would you rate customer service and support?

What was our ROI?

After implementing Fortinet solutions, I evaluate the return on investment as providing more throughput performance. The performance is very high in terms of packet inspection and handling the traffic. It is one of the best solutions in that case. The total cost of ownership will be low because there is no extra additional license for SD-WAN, VPN, or the VDOM feature. Considering all those things, it is a very cost-effective solution.

What other advice do I have?

My advice to others looking into Fortinet FortiGate is that they can consider the return on investment or total cost of ownership. Fortinet FortiGate is definitely a good solution, not less than a better solution. It's very good compared to Palo Alto or Check Point. Those using the Fortinet FortiGate firewall should start using the features part of the solution, either it can be a WAF solution or a security rating or automation features. They can directly integrate with the cloud firewall. Operation technology is doing very well because there are many features where the network and security administrators should start enabling and making use of it. On a scale of one to ten, I would rate this solution nine or ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer1666980

Focus on network segmentation with highly supportive team assistance for effective threat protection

  • July 10, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate for network segmentation. We protect from the outside world and make segregation with the outside world. With Fortinet FortiGate, we primarily focus on network segmentation.

What is most valuable?

The most valuable feature of Fortinet FortiGate is the price-quality ratio. It's a very good fit as it's not very expensive and offers extensive functionality. It functions effectively as a firewall, performing its intended purpose compared to the competition. When activating the Unified Threat Protection, users gain access to FortiGuard. The SASE possibility is also interesting even though we do not currently use it.

It's not only about the product itself. It is also the team around Fortinet. We receive substantial help from Fortinet, which is very valuable as they assist us in choosing the right solutions. If we need configuration assistance, they can send specialists who help design the solution. The value comes from both the FortiGate firewall itself and how the team supports you.

What needs improvement?

One area for improvement involves FortiAnalyzer, specifically regarding the SOC part and log interpretation. Sometimes interpretation is very difficult. They send an extensive amount of logs, and when putting that in a SOC or SIEM, payment is based on gigabytes sent. We send many unnecessary items, resulting in unnecessary costs.

We decided to reduce the logs and now send only half of what we had before after determining what was unnecessary. They should improve what needs to be sent to the SIEM. The logs should be lighter. In the log structure, there are many unnecessary columns, resulting in a large amount of redundant data. They should improve the way logs are sent to the SIEM.

For how long have I used the solution?

We have been using Fortinet for more than ten years. 

What do I think about the stability of the solution?

Fortinet FortiGate is stable overall when choosing a release that has been tested. We have observed more vulnerabilities on Fortinet, however, this indicates that as the product becomes more successful, it becomes a larger target for hackers. This issue exists with every major vendor.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiGate for our organization is one of the best aspects, as they use the same OS for everything. This means you can find your way back and upgrade without changing everything in terms of configuration. Scaling up infrastructure is not problematic as it doesn't require a major migration.

How are customer service and support?

Based on my experience with their support, I would rate Fortinet FortiGate eight out fo ten. Sometimes it takes more time if the issue is complicated. Overall, the support is good.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

We've always used Fortinet; we were working with someone else who was also using Fortinet.

How was the initial setup?

I personally participated in the initial setup and deployment of Fortinet FortiGate a very long time ago. Currently, I am more involved in management than operations, so I no longer follow this aspect.

Fortinet FortiGate is deployed on-premises in my organization.

What was our ROI?

The return on investment with Fortinet FortiGate is measured in terms of security. A firewall can be nice, however, if it is poorly configured, it will result in poor value for money. 

Return on investment for a firewall is about performing its intended function. Without one or with poor configuration, you can lose substantial money. The return on investment is reflected in the level of protection provided.

What's my experience with pricing, setup cost, and licensing?

I am aware of the pricing of Fortinet FortiGate through our purchasing service. I have access to the list price and know the discounts. The price-quality ratio is very good, and we have an excellent representative who helps us secure good pricing.

Which other solutions did I evaluate?

I evaluated other options before choosing Fortinet FortiGate through a tender process. They met all the feature requirements and testing criteria. The dedicated ASIC provides very good performance, which was initially the key factor for our needs. We continue monitoring what Palo Alto and Cisco do, but we maintain a partnership agreement with Fortinet.

What other advice do I have?

I have experience comparing Fortinet's SD-WAN with Cisco's solution. We currently don't work with SD-WAN, having returned to an MPLS network since we own the network and cables. 

We don't integrate SD-WAN capabilities with Fortinet FortiGate in our network yet since we own our whole network, including all the cabling and optical fibers in the region. While SD-WAN is a good feature, it's not necessary for our use case. 

Regarding Fortinet Unified SASE, implementation may come in the future. 

We don't use Fortinet FortiGate's data center solution. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises


    DougYoung

Ensures consistent security and reliable connectivity across multiple locations

  • July 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

We have a couple of use cases for Fortinet FortiGate. We are using it for SASE, the Secure Access Security Edge, to provide VPN services and firewall functionality. We are also using their access points as well as their firewalls and switches.

How has it helped my organization?

It is providing consistent security policies across multiple locations.

What is most valuable?

Fortinet Unified SASE is fantastic in my opinion. We rely heavily on it. It also provides remote access.

The solution provides consistent security policies across multiple locations.

What needs improvement?

The licensing is a little confusing and a bit too granular for Fortinet FortiGate. I would like to see a more streamlined set of options. 

The hardware is not terribly expensive, but the software license and support can be quite expensive. Some improvements could be made regarding cost considerations and complexity around their licensing.

For how long have I used the solution?

I have had experience with Fortinet FortiGate for about three years.

What do I think about the stability of the solution?

Fortinet FortiGate is completely stable and rock solid. From a stability perspective, Fortinet FortiGate just works; you get it set up and it does not fall over. We have had no security-related incidents related to anything with the FortiGates. The advanced features are really good.

What do I think about the scalability of the solution?

We are not that big, however, we have had no scalability issues whatsoever with Fortinet FortiGate. We have a redundant setup for failover, however, it has not had to fail over ever and we have not had a capacity issue. It is highly scalable.

How are customer service and support?

Their support is outstanding for Fortinet FortiGate. You get through to a person. They are very quick to respond and they are extremely knowledgeable and very helpful.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

We previously used Palo Alto, and the reason we switched to Fortinet FortiGate for firewalls or SD-WAN edge solutions was reputation. We felt that the product set just fit better and was more flexible.

How was the initial setup?

The initial setup of Fortinet FortiGate was pretty straightforward. It gets a little complex with routing rules and ACLs and VLANs and things of that nature. However, the interface is pretty straightforward. It has a good CLI interface as well. Whenever it was a bit too complicated, we would pick up the phone and get an expert to help us through it.

What was our ROI?

Return on investment since having this product is hard to quantify as it is a sunk cost and the cost of doing business. Having this functionality in place has shown no negatives, and this solution works effectively. 

We do not have significant cost overhead to maintain it. Once you get it set up, it just works. It is a little expensive, however, you get what you pay for. Whenever we need support to bring on something that we do not understand, they help us. From a net cost overhead, it is cost avoidance from additional headache related to instability or things not working properly. 

The return on investment is more about cost avoidance and stability, resulting in lack of downtime and incidents.

What's my experience with pricing, setup cost, and licensing?

The licensing could be improved as it is a little confusing and too granular for Fortinet FortiGate. I would like to see a more streamlined set of options.

What other advice do I have?

We operate in the Insurtech industry. We have not integrated it with the SD-WAN features yet. 

We do not utilize Fortinet FortiGate's data center solution as we are not big enough for that. 

On a scale of one to ten, I rate Fortinet FortiGate a nine.


    Nawad Ali Shah

Enables comprehensive security and routing for SMB and mid-market

  • July 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

Fortinet FortiGate is strong in SMB and mid-market, approaching SD-WAN from a security perspective. Customers have requirements for internet as many are moving away from private connectivity and migrating to Teams, making security a top priority. They've chosen Fortinet FortiGate as it offers both a comprehensive security portfolio, including intrusion detection, deep packet inspection, and VPNs. It provides robust SD-WAN capability, eliminating the need for two vendors. Additionally, they offer a SASE solution for smaller sites where a virtual Fortinet FortiGate can be used instead of a physical one, saving space for retail locations.

How has it helped my organization?

These features resonate with small to medium-sized organizations, attracting more people to the Fortinet FortiGate solution since it's security-first while also providing SD-WAN capability. Unlike competitors such as Meraki that limit connections to two, Fortinet FortiGate allows up to 100 connections as their focus is on security rather than SD-WAN.

What is most valuable?

Fortinet FortiGate SD-WAN capabilities typically require redundancy depending on the carrier. There are two types of redundancy: network redundancy with different carriers, such as Bell and Telus, or Verizon and AT&T, both connecting to the same Fortinet FortiGate box. In traditional setups, when there were two connections, one would be active and the second passive, activating only during failover. This wasn't cost-effective as customers paid for both connections while one remained passive.

In the SD-WAN environment, both connections become active, allowing application-specific routing. For instance, voice traffic can be directed to one connection while data traffic uses the other. Rules can be created specifying alternative routes if the primary connection is unavailable.

The impact on service availability and overall network performance is significant. It provides customers with assurance against single points of failure. However, capacity management remains crucial. If both networks operate at 80% capacity and one fails, the secondary connection would face a 160% load, causing blockages. Ideally, connections should operate at 50-60% capacity to handle full load during failures.

Fortinet FortiGate has been successful and ranks high on the Magic Quadrant since they're innovators with appropriate pricing. They offer a best-in-breed solution for their target market. While they're not focused on large enterprises they excel in the mid-market SMB segment, offering comprehensive solutions from endpoint protection to VPNs and deep packet inspection.

What needs improvement?

Fortinet FortiGate has started implementing AI, however, it hasn't reached full maturity. Their AI solution doesn't compare to solutions such as Microsoft Copilot and SharePoint, primarily since AI relies on data, and Fortinet FortiGate focuses on perimeter defense and security rather than internal network data.

One notable limitation is the absence of honeypot capabilities, which competitors such as Palo Alto offer. These capabilities entice and trap attackers, allowing analysis of attack vectors. Fortinet FortiGate focuses purely on defense mechanisms without actively gathering intelligence about potential threats. This approach aligns with their mid-market focus, where such advanced threat intelligence features might be less critical than in enterprise environments.

For how long have I used the solution?

I have architected Fortinet FortiGate over the last 12 months.

What do I think about the stability of the solution?

Fortinet FortiGate performs at 100% effectiveness when customers have the right skill sets and policies in place, making it a very reliable solution.

What do I think about the scalability of the solution?

Scaling-wise, there have been no problems with Fortinet FortiGate. In the mid-market, which typically handles up to 50 to 100 sites and campus environments, there haven't been any scaling issues.

How are customer service and support?

From an implementation and partner support perspective, Fortinet FortiGate's support deserves a rating of seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup requires understanding of security and is not plug-and-play, but it isn't complex when implemented by certified Fortinet engineers.

What about the implementation team?

We provide professional services to install Fortinet FortiGate through our Fortinet-certified engineers, who handle installation services for companies.

What was our ROI?

The return on investment is 100% guaranteed. Similar to car insurance, security investment proves valuable when incidents occur. For small businesses, average losses can reach $300,000 per week, while mid-market companies face potential losses of $500,000 to a million. This makes the annual security investment of approximately $100,000 worthwhile. Furthermore, cyber insurance requirements often necessitate solutions such as Fortinet FortiGate rather than simpler alternatives.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate pricing varies based on hardware specifications, size, and quantity purchased. Many companies access these solutions through managed service providers, who add their management fees to the hardware and license costs. Due to security being a specialized skill set and the various types of attacks (phishing, DDoS, hacks), having Fortinet FortiGate represents just one component of the total security investment.

What other advice do I have?

There's always room for improvement with Fortinet FortiGate, as no vendor achieves perfection. In their market segment, considering their offering and price point, they merit an eight out of ten rating.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Dhirendra Rajput

Seamlessly connects and efficiently supports various regional offices with enterprise-level assistance

  • July 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate for SD-WAN as well as the switches for renewable plants and energy sector power plants.

What is most valuable?

All the features needed to protect the digital landscape are available. The enterprise-level support is excellent, and we receive quick assistance from Fortinet FortiGate.

With the SD-WAN network, the connectivity is seamless. The dependency on bandwidth and MPLS connectivity is expensive compared to SD-WAN. Currently, there is seamless connectivity between all plants and corporate offices. The implementation is straightforward and not complex to execute.

The SD-WAN connects all sites, as we have many regional offices in different locations. The Fortinet FortiGate devices are very useful and easy to configure, and we are benefiting from their features.

In the utilities and electrical generation sector, we use various models. In IT security, we have different models, and for sites, we use 40F, 460F, and various others. While my part is limited to India, Fortinet FortiGate is used worldwide across our group.

What needs improvement?

There should be some open-source training or free training for decision makers, or some webinars should be available. These would help understand the new product line and the existing product line features. 

Additionally, it would be helpful to have comparisons between competitors such as Cisco, Juniper, and others with Fortinet FortiGate.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The system is very stable.

What do I think about the scalability of the solution?

The system is very easy to scale.

How are customer service and support?

We receive quick support from Fortinet FortiGate. When we raise a ticket, we get support via email reply promptly. The experience has been perfect, and we are satisfied with it.

How would you rate customer service and support?

How was the initial setup?

The initial setup is easy. I'd rate it nine out of ten.

What about the implementation team?

This is handled by my team. I am in leadership and do not handle the technical aspects directly.

What was our ROI?

While we haven't calculated specific ROI numbers, most devices are very stable and seamless. We don't typically consider money since this is an infrastructure requirement. Fortinet FortiGate support is available, annual maintenance contracts are in place, and the devices haven't failed in three years. The product quality is good, eliminating the need to reinvest in the same devices or setup.

What other advice do I have?

Fortinet FortiGate has an excellent portfolio including firewalls, switches, and access points. I would recommend it to anyone. We are using FortiSwitches as part of our implementation.

I rate Fortinet FortiGate a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Syed Pasha

User-friendly design facilitates seamless firewall implementation and network security management

  • July 09, 2025
  • Review provided by PeerSpot

What is our primary use case?

We usually use Fortinet FortiGate for a perimeter firewall, but also for our outbound traffic as well as for the tunnels, with around 40 to 50 tunnels on our firewall.

We are using it in our data center; we have the 2,000 series HA firewalls.

How has it helped my organization?

Fortinet FortiGate has positively impacted my organization by allowing us to replace all the firewalls in other locations, as around 90% of our company operates on Fortinet.

We enable the SD-WAN zone to handle multiple ISPs, allowing it to automatically switch over the WAN link if any latency hits the threshold value, eliminating the need for manual failover. The impact of SD-WAN on our network performance provides great stability with zero downtime; it immediately switches over without any delay, not even a fraction of a second.

Fortinet addresses many vulnerabilities with respect to SSL VPN on their devices; quarterly patch upgrades are released, and the Fortinet team is retiring remote VPN services in favor of whole encrypted IPsec remote VPN to enhance security against hackers.

What is most valuable?

I have found Fortinet FortiGate's user-friendly design to be the most valuable feature so far. Anyone can easily understand how exactly it works, unlike Palo Alto and Check Point which are complex to understand. 

What needs improvement?

I believe one area that could be improved in Fortinet FortiGate is posturing, specifically for remote VPN users, as there are OS-based limitations I encountered with only Windows; adding domain restrictions for VPN access would make it more competitive and useful.

For how long have I used the solution?

I have been working with Fortinet FortiGate for almost five years.

What do I think about the stability of the solution?

Overall, my impression of the stability of Fortinet FortiGate is very good, as I haven't seen any issues in the five years I've been using it, and there is no degradation of services on the firewall. However, I have observed some issues with FortiAPs, which is a different platform.

What do I think about the scalability of the solution?

Based on my experience, Fortinet FortiGate is very scalable. Earlier it was suitable for mid-infra, but now we can use the firewalls for enterprise-level needs.

How are customer service and support?

Whenever I am stuck or need help, Fortinet support is available 24/7, regardless of the time zone I'm in, and they immediately jump in to assist, provided it is licensed.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before implementing Fortinet FortiGate, we were using SonicWall and ASA firewalls, which have now been replaced. The reason the previous firewalls were not suitable for our company anymore is that they were not competitive; they lacked UTM features, had limited VPN capabilities, and were outdated, which led us to select Fortinet over Cisco FTD for future needs.

How was the initial setup?

It's not so complex. It's user friendly. I have implemented more than hundred devices from scratch.

What about the implementation team?

As partners with Fortinet, we are end-users of this tool for our customers.

What's my experience with pricing, setup cost, and licensing?

I am not exactly aware of the pricing of Fortinet FortiGate, but I would say it is considerably cheaper compared to other firewalls.

Which other solutions did I evaluate?

I evaluated other options, particularly Palo Alto. Fortinet FortiGate is user-friendly and as competitive as Palo Alto, Check Point, and FTD. It has the same features as other vendors but at a lower cost.

What other advice do I have?

I would rate Fortinet FortiGate a ten out of ten.

Which deployment model are you using for this solution?

On-premises