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Works, but disappointing

  • By Chips
  • on 01/21/2020

It works. But the nonstandard directory structure makes it hard to manage, even for someone with extensive linux command line and mysql experience. The documentation just isn't up to snuff, and leaves a lot to be desired. It is very out of date. Relatively simple tasks, such as restoring a back from one of the many standard plugins, won't work, or is ridiculously hard, because their non standard directory and database setup cannot be handled. Upgrades are ugly. I went with this because of the certified by automatic. But now, after using it for 6 different sites over 3 years, I can say I regret it. And I will be using something else going forward. And migrating when I can.

  • By Bitnami
  • on 01/28/2020

Sorry to hear your experience did not go well. We use the same directory structure for all our solutions. As you know, all the components and their files are inside the /opt/bitnami. You can find more information about this in our documentation ( and For times when you need additional support, we provide support from our engineers in our Community forum ( We would appreciate if you could open a thread referencing this review at our community forum, to allow our team to review your configuration and logs so they can help you to recover the application. Thanks!