External reviews
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Standing in front of the firehose
What do you like best about the product?
The total amount of information that can be processed and parsed up into useful data.
What do you dislike about the product?
It seems that every new product requires me to learn a new syntax or language in order to make full use of a product. This is no different, but it is still useful.
What problems is the product solving and how is that benefiting you?
We have many unique data collection methods in our environment. Being able to redirect them into an analysis engine that can then correlate that data into meaningful, actionable dashboards helps a great deal.
Recommendations to others considering the product:
Great tool, but I understand that there can be significant cost issues depending on the amount of data being collected/stored.
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Excellent tool to dig through data and extract analytics information
What do you like best about the product?
Splunk is easy to use and allows the mining of disparate log files to consolidate reporting and monitoring.
What do you dislike about the product?
Nothing, the product worked very well. Admins were able to set it up and push out the report functionaly.
What problems is the product solving and how is that benefiting you?
Mining log files of connection information for web services that allow us to provide usage information to the organization and to the clients themselves.
Positive experience using Splunk
What do you like best about the product?
Relatively light weight and quick. Fairly easy to use and navigate.
What do you dislike about the product?
Expensive. Bit of a learning curve with querying
What problems is the product solving and how is that benefiting you?
Easy to problem solve issues in production through quickly querying logs
Logs logs logs FTW
What do you like best about the product?
A super useful tool to figure out what's happening on production environments, helping us to quickly track and fix production issues that help real customers. It is simple to learn.
What do you dislike about the product?
So far so good, I don't deal with many of the splunk issues that the guy in charge always complains about, i just know it requires high maintenance work and someone with a special set of skills to do so.
What problems is the product solving and how is that benefiting you?
Real customer benefit as we are able to know exactly what happened when an issue arises. Some Customer Care agents are able to figure out what's wrong from the logs, even tho this is not their job, but it is so easy to use, thanks to this, not all issues get escalated to the development team, letting us focus in other stuff. If any issue is escalated to the dev team, we can quickly go to splunk and figure out what's happening.
Recommendations to others considering the product:
Splunk is a good and reliable software, it's definitely a must have that translates into real customer benefit.
Super powerful
What do you like best about the product?
Fantastic insight into how our systems our running. Can build custom dashboards and develop powerful search queries.
What do you dislike about the product?
A bit of steep learning curve without good documentation.
What problems is the product solving and how is that benefiting you?
System health and stability
flexible tool
What do you like best about the product?
I mainly liked the ability provided for performing searches
What do you dislike about the product?
overall it was a good tool, but w/data export had some difficulty sharing results
What problems is the product solving and how is that benefiting you?
mainly working with IT systems reliability with this tool
Good software but slow
What do you like best about the product?
Graph trending capability of the software
What do you dislike about the product?
slow performance. take too much time to get useful information
What problems is the product solving and how is that benefiting you?
slow when multiple user use the product
Splunk Enterprise Review
What do you like best about the product?
The ability to capture and examine logs from various sources and turn it into normalized event data. I don't have to comb through several raw logs to find what I'm looking for and you can customize it to fit you organizations exact needs.... great benefit.
What do you dislike about the product?
This may be due to lack of knowledge but the ability to integrate directly with CVEs from the NVD. Maybe there's a data pull that exists that I don't know about. But if that was advertised more or perhaps more knowledge about that then I believe that would be beneficial.
What problems is the product solving and how is that benefiting you?
Addressing material weaknesses through implementing an Enterprise wide log solution.
Splunk makes left easy
What do you like best about the product?
The ability to customize and built things the way I need them. I am able to search and filter exactly what I need.
What do you dislike about the product?
Honestly there isn't much I can say that I do not like. Sometimes it can be slow depending on my search criteria but somewhat expected. It can also be a bit expensive.
What problems is the product solving and how is that benefiting you?
All info in one single interface. Saves tons of time.
Recommendations to others considering the product:
Leaving the money aspect of it, it will save the company tons of time. Time is money but if you currently have everything in multiple places, splunk will pay for itself.
Fully featured and performant
What do you like best about the product?
Splunk provides a convenient mechanism for gathering numerous system and software logs. The ability to search historical and real-time logs is a key capability for our monitoring. The custom field extraction and reporting are also a great feature for analysis.
What do you dislike about the product?
Splunk relies on a Perl-based regular expression structure. I can regex just about anything I want in a python regex and routinely am frustrated by Splunk's support of only Perl regex. This translates into a lot of lost time trying to figure out how to get my custom field extract to extract only what I want extracted.
What problems is the product solving and how is that benefiting you?
We see benefits in two key areas.
First, automatic detection and notification of errors in our volumes of logs. With a distributed system churning out logs from numerous components, it is impossible for a human to review those logs, detect anomalies, and correlate errors across them. With the use of Splunk Enterprise, we are able to set up intelligent searches that detect error custom error conditions and generate alerts to our operators for triage.
Second, a significant reduction in effort to perform analysis of software performance and usage. Through adding custom log messages in our software and custom field extraction in Splunk, we are able to generate detailed performance information that can be viewed in real-time or over custom historical periods. Similarly we are able to analyze our logs to determine how our system is being used. These features are critical to our operations and are a huge cost savings in time and effort.
First, automatic detection and notification of errors in our volumes of logs. With a distributed system churning out logs from numerous components, it is impossible for a human to review those logs, detect anomalies, and correlate errors across them. With the use of Splunk Enterprise, we are able to set up intelligent searches that detect error custom error conditions and generate alerts to our operators for triage.
Second, a significant reduction in effort to perform analysis of software performance and usage. Through adding custom log messages in our software and custom field extraction in Splunk, we are able to generate detailed performance information that can be viewed in real-time or over custom historical periods. Similarly we are able to analyze our logs to determine how our system is being used. These features are critical to our operations and are a huge cost savings in time and effort.
Recommendations to others considering the product:
Splunk is an excellent solution for simple to complex systems for log retention and analysis.
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